Fifth Third Bank

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5th 3rd Auto Loan payoff .. RIP OFF ! ! !
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CINCINNATI, OHIO -- OK.. So get to the LAST page in my Car payment book... It says to call this number at 5th 3rd to get the final payment amount... I did.. Payment was slightly lower than my monthly car payment. :) ... I send in that payment and assumed BINGO... Car is paid off. ... Fast forward 1 1/2 months and I get a letter in the mail saying I owe almost $1100 for the final payment and its due in two weeks or I will get charged extra late fees!... What a bunch of BULL! ... Why is the final payment OVER TWICE what the normal monthly payment is? ... Why did THEIR AUTOMATED SYSTEM give me the amount it did, then want more later... Its a bunch of shlt... I called them to try to sort it out.. Big surprise.. They say say that I owe this $1100 and they have no record or proof that the other amount was given to me. And there is NOTHING they can do and that the amount owed. ... 5th 3rd SUCKS! ... If you have a car payment with them and your near your final payment... Call the automated number they give you.. AND RECORD THE CALL! Otherwise they will pull the same BS with you as they did me. ... I WILL NEVER EVER EVER DO ANY BUSINESS WITH THEM EVER AGAIN! ... I will steer EVERYONE I KNOW AWAY FROM THEM ! ... And I LOVE the fact that this P. Brian Moore whos name is on this crap letter can not be gotten a hold of... No email address anywhere... No one will connect you to him... EVERYONE STAY AS FAR AWAY FROM 5TH 3RD BANK NO MATER WHY!... DO NOT get a Credit Card from them, don't do a car loan with them, do not get a house loan with them, Don't even get a checking or savings account with them. ... If this is how they treat someone who has ALWAYS paid they payment on time... Think how they treat others! ... 5th 3rd YOU SUCK A$$!
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Rip Off Check Cashing Fees
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FT MITCHELL, KENTUCKY -- Today I went to 5/3 bank to cash a $60 check I received from a friend. I was informed by the clerk that since I did not have an account, although my friend did, there would be a $4 fee deducted. even the manager declined my request to fore go this fee on such a small amount. I argue that since it was written on a 5/3 account that they should honor the full amount. or perhaps charge the account holder the fee. my bank does not penalize a person for cashing checks I write when cashed at my bank. 5/3 sucks.
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DebtorBasher on 12/12/2011:
I don't know of any bank that will cash a check for someone without having an account with them. It doesn't matter what back the check is written from.
You mentioned you have a bank account at another bank, why didn't you take it your bank to cash? The reason you have to have an account with the bank cashing your check, is because they hand you the cash and if the check bounces, the bank takes it from your account, since you are the one that got the money. If they didn't, they'd be out the cash. I'm surprised they were willing to cash if for the small fee of $4.00.
madconsumer on 12/12/2011:
it would seem they would cash a check written on their bank. the days of friendly banking are long gone!! I too agree the account holder should be charged the fee.

very helpful.
Churro on 12/12/2011:
I totally agree that any redemption fee should be paid by the account holder since they are the customer of 5/3's service or lack thereof. It should be illegal for a bank to charge the person cashing a check a fee for a check drawn against one of its own depositor's account.. That's total lunacy.
clutzycook on 12/12/2011:
OP, I don't know what bank you use, but most of the big banks went to this method a long time ago. If you have an account with another bank, why aren't you cashing the check there? Maybe I'm wrong, but that would be the obvious choice to me.
trmn8r on 12/13/2011:
The account holder shouldn't be charged a fee - that would be an bad policy. That would mean anytime you handed someone a check, they could walk into your bank and you get penalized because they don't have an account.

The onus is on the person hawking the check. The OP needs to realize that these days banks are charging for this whereas in the past they did not. I know BoA does it, and one of my local banks does too.
Churro on 12/13/2011:
I sell somebody something for a hundred dollars. They give me a piece of paper instructing their bank to give me 100 dollars from their account. I go to their bank to redeem their paper for the money owed to me only to find out their bank expects me to pay a service charge for the redemption of that paper. The redemption of that paper is a service provided solely for the benefit of their customer the check writer and not me. Why the heck should I pay it. It makes no sense.
Anonymous on 12/13/2011:
DebtorBasher> I respectfully disagree. I know several banks that will cash a check for you, even if you don't have an account with them. Nearly every bank will do so, as long as the check is drawn from their institution. Some banks will charge you extra for not having an account, while others do not. But nearly everyone will cash it regardless.
CowboyFan on 12/13/2011:
If the $4.00 is so important, ask for it from your friend or have them give you the $60.00 in cash.

Even this bank does not charge when it pays the check recipient, as long as it pays through the normal banking channels: receives the check from another bank or as part of a deposit. The fee is for teller and related costs, so that a person can walk into a bank, talk with a teller, and have cash handed to them. If the op does not want to pay that fee, the op is free to deposit the check anywhere in the world and receive the full $60.00.
traceylynn on 12/13/2011:
Fifth Third has always been good to me but I am low maintenance. If there is any banks left that do not charge this type of fee it is a very low list. Banks are absolutely out to make as much money as they can, in fact their stock holders demand it. Banks are a business and cannot give away service for free, if you do not want to deposit the check into your bank account unfortunately you do have to pay a fee for that service they are rendering you ( aka cashing the check).
5/3 does suck on 12/29/2011:
I have a savings account with them and was told today that I would be charged a 1% fee now because it wasn't a checking account. I asked for my check back and told them to close my account.
Dan on 10/30/2013:
These fee's are preposterous. The account holder whose money is in the bank is probably paying the bank a fee to bank there, but more importantly, they provide the money by which the bank can invest and actually do banking things. Charging to cash a check, when that's the basis of their business is criminal! Do they charge other banks to cash checks? No! Just consumers.
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Policy of Evil
Posted by on
I work at a used car dealership that has been in business for 29 years. A customer traded in his vehicle to us and it had a payoff at Fifth Third Bank.
We wanted the title as soon as possible, and the customer had the 10 day payoff amount, so I sent a CASHIER'S CHECK overnight via UPS to their national headquarters at 5050 Kingsley Drive in Ohio 45263. I included a PRE-PAID return UPS envelope to send us the title back, along with a signed release form from the customer. UPS verified that they received the check on September 28th.
On October 3rd, I called the 800-972-3030 and waited on hold for 30 minutes before a hurried woman answered. She looked up the customer's information and told me she'd need to contact the title department and put me on hold for another 20 minutes. Then another woman answered and told me she refused to help me unless I had the customer's SSN or account number and that the woman before shouldn't have helped me at all.
I called the customer, got his SSN, and called Fifth Third back. I waited on hold another 20 minutes before I got through again. Once I gave the customer's SSN, I was told I was calling the wrong number and the wrong department. They gave me another number to call: 877-812-0490.
I called them and waited on hold for a brief 10 minutes before another woman answered, Ethel. She told me it was their policy to hold the title for 10 business days before releasing it and that she couldn't tell me anything more unless I faxed her a signed authorization release from the customer.
Lucky for me, I had one, and I faxed it right away. I called back and waited another 10 minutes before I reached Ethel again, who told she didn't actually get the fax I sent, it went somewhere else, and I would have to wait till tomorrow to call her to get any information.
I work with banks, credit unions, and finance companies from across the county. I have never been so mistreated and witnessed such unprofessional and rude behavior in my life. Does Fifth Third just have a general policy of evil or what?
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trmn8r on 10/03/2011:
I witnessed an auction here in PA last week that included several vehicles.

The auctioneer stated that unless cash was being used to purchase the vehicles, there would be a 10-day waiting period to obtain the title. It was not 5th Third Bank.
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Unethical overdraft fees
Posted by on
OHIO -- Fifth Third Bank is robbing people. My daughter's boyfriend deposited a check to pay the bills on Friday and was told it was deposited. He asked if it was okay to write checks on the weekend and the teller said sure.
The next week on Wednesday he found out that the check he deposited didn't go in until late Monday and he had several overdrafts which were acumulating. By the time he found out his whole paycheck went for overdraft fees. It was over $200.00 and he needed the money to go for his rent. He went to Fifth Third Bank and begged them to please drop some of the fees and they said fact if you don't get money in there right away another $200.00 will be charged to your account by the end of the week so he had to borrow some money from his parents to keep from going bankrupt this month. This is a young kid with very little money who by the way doesn't bounce checks all the time and works very hard for his money. I don't understand why a check isn't deposited right away and if it isn't why that isn't indicated on the deposit slip. No other banks that I have ever dealt with are like this. Of course the answer is simple I they can rack up fees on poor people and make all kinds of money. This is so unethical. Now the poor kid is trying to close out his account and go to another bank but they told him it costs $50.00 to close his account. What a bunch of crap!!! I hate this bank. I dealt with them many years ago and they said I made 1/2 a car payment which I would never do. I always paid the whole payment on time. They sent the information to a collector and I had to get it off my record. The information was completely wrong. I have no idea where they got their information but they would not fix it on our credit report. I dropped Fifth Third years ago and now it makes me sad to hear they are still just as unethical as ever if not worse. It makes me mad because no one will do anything about this bank and all the unfair things they do.
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yoke on 08/02/2010:
What time on Friday was the check deposited? If it was after cut off time it will not post until the next business day which would have been Monday. Did he write the checks out before the deposit was made?
Anonymous on 08/02/2010:
It's a damn shame some banks operate this way. At my bank if you make a deposit at the bank then it's immediately available. Same is true with my wife's credit union. They don't play these stupid 'gotcha' games.

Find yourself a locally owned and operated community bank or credit union. You'll get far better terms, better service and your business will be appreciated.

Good Review!

SaMoore on 08/02/2010:
I haven't ended up with overdrafts because of it but have had a teller tell me that a check would post before it did. This sucks. Sometimes tellers don't actually know their banks policies or just say whatever they think will get you to go away. The ethical thing would be that it was teller mistake and to give the boy a pass on his OD fees... but banks don't typically do ethical.

I have found that the quickest way to get a check posted is to put it in through my banks ATM instead of going into the bank.
SaMoore on 08/02/2010:
Stew... even if I deposit cash there is a 24 hour hold at one of my banks. I think it's incredible.
goduke on 08/02/2010:
You are absolutely right. If a bank doesn't tell you there's a hold, or if the deposit slip doesn't give you an "account balance" and "available balance" (my CU does), and makes it appear that the funds are available, then you should be able to rely upon what they gave you. That's just not good service by any definition.
Obsfucation on 08/02/2010:
He asked if it was OK to write checks. It was, since checks cannot be cleared over the weekend, they couldn't be deposited until Monday. I suspect he didn't ask if it was OK to go out and immediately begin using his debit card, which is pretty much how he would have been overdrawn. The exception would be if he actually wrote and gave checks to people who took them into 5th Third and deposited them on Monday. Possible, but not likely.

All deposit receipts say on them that funds are subject to collection.
goduke on 08/02/2010:
Can a bank charge $50 to close an account? I've never heard that one (didn't pick it until a re-read)......
PepperElf on 08/02/2010:
At my new job I deposited my paychecks before getting direct deposit.

I picked up the check on Thursday afternoon and deposited the check on Friday and knew the bank had a 1 day turn over.

I made a point of checking my balance on Saturday. No sign of the check. um... OK. I checked it Monday - nothing still. So I called the bank.

I found out with my bank, checks deposited on Friday are processed on Monday, and the money is there on Tuesday (tho not until late morning).

my trick however was that I checked the balance first. Cos I didn't want any overdrafts.

This is also why it's recommended you get direct deposit. Now the money is in place by Friday morning.
yoke on 08/02/2010:
The teller did not mislead the OP's daughters boyfriend. He asked if he could write checks out over the weekend and the teller said yes. Why would you not be able to write checks out on the weekend?
Ytropious on 08/02/2010:
All I know is I have 5/3rd and I've never had this problem. I deposit my paycheck at the ATM a lot and I only get the first 100 dollars instantly. The rest is held, usually 2 days or so. Regardless, I guarantee if the OP's daughter's boyfriend checked his account balance online, it would have reflected the account amount and the available amount.
rockfishing on 08/02/2010:
Did you hear this first hand from your daughters boyfriend, or did you hear it from your daughter from what her boyfriend told her. Either way it is not a first hand account of what happened. It is a second or god forbid, a third hand account. Since this did not happen to you, your charge of the bank being unethical are unjust and unfair. Mothers daughters boyfriend stories most often don't represent the facts of any story.
oldisgood on 08/02/2010:
actually anything deposited after cut off time on Friday (from 3-5P depending on the bank)is not deposited until Monday evening - available on Tuesday because the Federal Reserve which processes all this is closed Saturday and Sunday. Once you learn this it is easy to know how much money you have available. Also, if people would just not use their debit cards for every little thing (cup of coffee, package of gum, ice cream cone, morning paper, etc) and use cash these things would not happen near so often. People nickel and dime their balance in the checking account not realizing they are over drafting their account and then blame the bank. ALL BANKS work this way.
Anonymous on 08/02/2010:
GermanGirlHanna when you post, "If you wrote paper checks during the weekend, there is NO WAY they would be summitted to your bank anytime MONDAY", you are absolutely wrong. There is a way. It's called check 21. Write a check at the walmarts around here and the authorization will hit your bank before you can leave the store. Works like a debit transaction.

Anyway that beside the point. These ODs were caused by 5th 3rd not making the deposit immediately available but holding it for the max legal time as to garner more fees.

Bottom line when you say "there is NO WAY they would be submitted to your bank anytime MONDAY" you are wrong because indeed there is a way.
Skye on 08/02/2010:
Good information Stew. Around here, that's called an, "electronic transaction", and the money is immediately withdrawn from your account. As soon as they put the check through, out comes the money.
Ytropious on 08/02/2010:
If the check 21 thing acts like a debit card, why the heck don't people just use debit and save some trees!
mrnmrsweibel on 08/02/2010:
My bank doesn't process deposits after 2:00 until the next business day and there is a little calender thing at all the tellers showing "If you make a deposit after this time it won't be processed until such a date." I wonder if his bank had this and he just didn't take notice.
German- I agree with you. He asked a question, the teller gave a simple answer. Maybe she just thought he was young and ignorant to how or when to write out checks.
I think a lot of places are now putting checks through as EBT with same day withdrawal. I know even some doctors I've gone to have a paper you have to sign saying you understand that your check can be processed the same day you give it to them.
Weedwhacked on 08/03/2010:
Any bank would do this. He needs to learn the intricacies of having a checking account. You cannot spend more money than you have in your account.
Anonymous on 08/03/2010:
Sorry Weedwhacked, you are wrong, any bank would not do this. And where did he spend more money than he had in his account? He was told the money was available, and it was not.

The moral of this story is, obviously you can't depend on what a bank teller says, and a person must check and double check that the funds are available before spending.
yoke on 08/03/2010:
The teller NEVER told him the money was available, he asked if he could write checks over the weekend and the teller told him yes, why wouldn't she there is not law that says you can not write checks on the weekend. He never asked if the funds were available. On his receipt what did it say as to when the funds would be available? Considering this thread is written by the mother of the girlfriend a lot could be missing from the story.
Nicole on 05/27/2011:
I thought it was illegal for creditors to harass people but I guess not because that's all Fifth Third does. We will scedule our car loan payment with them, but it doesn't matter. They will not only call us fifteen times a day, but they harass our cosigner as well! Work on your customer service Fifth Third. If I haven't paid you, what good is calling a million times? If I don't have, I don't have it! It's not like I forgot and your fifteen calls keep reminding me. It's that I don't have it. And no matter how many times you call, I still won't have it because there's nowhere to get it from.
DebtorBasher on 05/27/2011:
Nicole, telling them you 'don't have it' isn't going to stop them from calling. Their collection department will call on delinquent accounts until they are brought up to date. That is their job. I highly doubt that they are calling you 15 times a day, unless they are not getting any answer at the number they are calling, which will keep your phone number in rotation on the dialer until they make contact with you. If collectors stopped calling every time a person says, 'I don't have the money', they will never get anything collected. Instead of just telling them that, try telling them when you expect to have the money. Tell them what your situation is and see if they have a hardship program that you may qualify for. Just saying you don't have the money isn't going to help your situation any.
Anonymous on 05/27/2011:
Just for the record, that's a different Nicole.
DebtorBasher on 05/27/2011:
Record noted.
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Prior Reviews
Posted by on
I work for a large national financial institution, so I know a little bit about banking. I was reading reviews and made my way over to this Fifth Third page. It is amusing how all of these reviews are about people that have overdrawn their account and are angry they are being charged fees. All banks that I know of charge overdraft fees, even credit unions. I have relationships with 6 banks (3 of which I have checking accounts with), and if I were to overdraft my account or "Cut it too close" on the dates, I would expect an overdraft charge.

Some of the other reviews are about the "Grace period" First off, the grace period is something that is granted to you by the financial institution. I have been in the recovery side of the business, and for example, they can technically repo your car the day after your due date even though you are in your "Grace period"

I know that people only go online and vent when something is wrong, and never when they are happy or content with something. But it seems that the majority of the reviewers are people who obviously don't handle their money well or run into financial hardships and blame the bank. I personally make sure that there is money in the account prior to writing a check or making a payment online.

Another fun fact for you people that enjoy the grace period...Just about every auto loan is a simple interest loan, every day that you are in your grace period, you are going to owe additional interest at the end of your term. Granted, in most cases it is a small amount, but I have reviewed accounts in which someone was a month late for all 72 months so they received both a late fee and additional interest. This person had a $10K auto loan and after the 72 months, had an additional $4000 to pay the loan off because of the additional interest and penalties on top of the interest charged.

All in all, I just wish people would spend more time keeping their books as opposed to jumping online and blaming all of these banks for their problems.
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Anonymous on 02/12/2010:
People are not so much complaining about getting charged an overdraft fee as they are complaining about the unscrupulous way 5/3 manipulates transactions in order to charge unreasonable overdraft fees. Interestingly enough a class action lawsuit was just filed against 5/3 for their abusive overdraft practices. Those practices include:

1. Charging overdraft fees when customer's account has sufficient funds.

2. Charging overdraft fees and additional fees for every day an account is overdrawn -- even when an account is overdrawn solely because of bank fees charged by Fifth Third essentially charging overdraft fees on overdraft fees.

3. Improper and deceptive disclosures.

4. Not not allowing its customers to opt out of "overdraft protection," as recommended by Federal regulators.

It will be interesting to follow this case through the courts although I'd bet that 5/3 will settle before this one hits the court room ya know don't want to take the chance on a nasty precedent being set.
skelly39 on 02/12/2010:
You make excellent points, but you have to admit that the bank wastes no time in grabbing every last dollar it legally can. Yes, people are responsible for their own money, but I think a lot of the complaints relate to the never-ending fee cycle generated by a minor mistake.
goduke on 02/12/2010:
sic 'em, Stew!
trueakitalover on 12/11/2010:
If you bank online you can keep a tally of what is going on with your account. I know exactly how much is in my account at all time. If you look at the available balance after you see what is pending you will be able to see that after xxx. has cleared I will have xxx.00 available this means you either spend it or you don't. You just don't keep spending your money you don't have. If people went in and talked with the personal bankers they would find out what the penalties are with their particular accounts are. Read all information you get from the bank. I was with another financial institution and I will never go back to them again. I will stick with the smaller banks.
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Bank Delays Repayment Of $2,527.18 Car Loan Overpayment 3 Weeks And Counting
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BRADENTON, FLORIDA -- This bank is possibly intentionally using archaic methods that result in additional late fees. This could be financially advantageous to them so they have little motivation to improve.

When I got this impression dealing with their car loan to me, I decided simply to pay off the remaining $2,445.00 balance on the loan. I sent in the check but after 8 days they called to say I hadn't made a payment and claimed I was past due. At this point I became alarmed and eager to be done with their poor service and aggravation over possibly trumped up late fees. I ended up making a payoff by a ACH funds transfer over the phone, and of course, had to pay a penalty and funds transfer charge. The resulting payment was $2,527.18 which posted to my checking account at my regular bank on 2/12/2009. The next day (2/13/2009), the check I mailed in posted to my account for the original payoff amount of $2,445.83

I noticed the overpayment two days later when I checked online my regular checking account statement. I called 5th 3rd Bank promptly and let them know they had debited my account twice for a sizable sum. It took a long time over the phone even to get them to agree there might be a problem and they asked me to provide documentation. I offered to send it and they then referred the matter to a supervisor who said that the first payment may have closed the account so the second payment had no place to go. I was told the matter would clear up if I was just patient and that within 10 working days, I should receive the overpaid money back in my account. So far this has not happened 14 working days after I notified them and they said the solution was in progress. So I asked, at what point should I become concerned.

I am also planning to write a complaint but am only now learning who, what agencies to address. I still haven't received my overpayment money, although I received the title to the car a few days ago.
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Soaring Consumer on 03/06/2009:
I suggest that you have your bank that issued the check reverse the charges on the check, if it is possible.

Otherwise sue Fifth Third Bank. Inquire about the statutory interest rate and request it to be added to your judgment (as I doubt you don't want to involuntarily give them an interest-free loan).
Anonymous on 03/06/2009:
You have to take a lot of the blame here. If you had already sent payment, you had no reason to jump the gun and send another payment electronically. Certainly not without taking the time to locate the first payment.

You are entirely within your rights to file a complaint, but they are going to ask the same question: why did you send a second payment?
spiderman2 on 03/06/2009:
Why didn't you stop payment on the check when you made the second payment? You paid them twice, how is that their fault. Now they have to track the money down and issue you a check back. Sooner or later the check was (hopefully) going to arrive at their processing center and it was going to get deposited. You can't be sure that 5/3 was holding onto your check, the USPS is pretty good at being slow and losing stuff too.
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5/3 Bank Unethical/Screwed - Up Refinance
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FT MYERS, FLORIDA -- This occurred in Ft. Myers Florida 5/3 Bank Colonial office in Dec 2005.

My husband (my fiance at the time) had some debts and wanted to refinance one of his properties to pay off the debts as we wanted to build a custom home and needed the debts paid off to qualify for a construction loan.
My husband met with the loan officer at the Colonial Branch of 5/3 Bank and where he reviewed my husbands debts (several credit cards and one equity loan). My husband said that the officer seemed to be quite competent and added up the debt and said my husband needed to refinance BOTH of his properties in order to pay off the various credit cards and Suntrust equity loan so my husband said okay.

After the closings my husband came home and complained that it had seemed quite disorganized and unprofessional and that 5/3 Bank was to mail out the checks to the various creditors. He had no conformation or copies of the checks that were to be mailed out to his creditors and instructed me to keep a close eye and make sure the bills indeed had been paid, which I did. The credit cards were paid but I soon noticed that we had a very large credit (close to $20,000) on his SunTrust account. When I pointed it out to him he said, just wait it may be a bank error and they will catch it.

Well this went on for two more months until we caught on and asked for SunTrust to mail us the $20,000 credit.

This is what had happened. Two checks for $20,000 had been sent to SunTrust by 5/3 Bank. There had NOT been any need to refinance BOTH properties as the refinance of one would have covered all his debt. Because of incompetence or greed (the loan officer wanted two commissions instead of one) the loan officer had refinanced both properties and we had paid for a refinance that had NOT been necessary.

That fiasco cost my husband at least $5,000.

I called and complained to the loan officer on one occasion and he said "he would look into it"...I complained to the branch in Ft. Myers and they said "they would look into it". We are now living in the TampaBay area and here at the Seffner 5/3 branch I complained to the Bank Manager and he washed his hands of it and did not even bother to say "I'll look into it".

We would never have refinanced the Ft. Myers house if we had known it was not necessary to qualify for the construction loan as we needed o sell that house to build the new one anyway. As it was we refinanced the Ft. Myers house in Dec 2005 and it was sold in April 2006.

I feel by husband was duped or cheated out of at least $5,000 for an unnecessary refinance due to the incompetence or greediness of 5/3 Bank or it's loan officer and we want the costs of refinancing the Ft. Myers house REFUNDED immediately. If this post does not attract any attention within 30 days, we will contact an attorney and 5/3 Bank will pay a lot more.
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spiderman2 on 01/31/2009:
You should probably contact the Department of Banking in Florida. I'm not sure what kind of court case you would have or what the statute of limitations on this would be since the initial event happened over 3 years ago.
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Overdraw Fees or Legalized Loan Sharking
Posted by on
MICHIGAN -- It no secret that many people get themselves buried in credit card debt. Hidden fees and secret rules make it easy to charge just that little bit too much that keeps you in debt for the rest of your life. Its not quite like being pushed off a cliff, but more like the scoot you dangerously close and grease your feet.

I decided to go what I thought was a safer route getting one of Fifth Third's debit cards. Debit cards were supposed to just draw from my account, so I wouldn't end up destroying my life with it right? Before signing up, I agonized over it and asked if there was any way I could end up getting in trouble with the card and she smiling told me that I couldn't- at least, that's what it seemed like. Misleading language must be in the training manual.

Well, my math slipped and I overdrew my account by $16 dollars on the 10th of March, 2008. Not four days later, and I find it has grown to $79 dollars, with an increase of 6 dollars of additional debt each day! Not to mention, I was not made fully aware of these repercussions until the 19th. Apparently, this was not the safe card I had been told I was getting.

Maybe I should've seen it coming, since something similar had happened to a relative of mine, but I thought that it was different situation. To summarize, Fifth Third has policies in place made to punish and strip money from those of low income. Going beneath $50 in savings allows them to begin drawing funds from your account due to it being 'insufficient' while overdrawing not only puts you in debt, but they don't even stop the debit card from functioning, allowing you to go DEEP into debt and charge you a great deal more than you borrowed.

I recommend avoiding these crooks and their war on the poor.
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Suusan B. on 03/19/2008:
There are no "hidden fees or secret rules" with a debit card. You are using it in place of checks to withdraw money from your checking account. If you withdraw more than you have available, then you will be charge an overdraft fee. It doesn't matter what you were told - - the answers to all of your issues are contained in the account holder agreement you received when you opened the account.

I, for one, am really getting tired of letters from people who overdraw their accounts and are in an uproar over the fees they are charged. If you are unable to maintain an accurate check register then you should not have a checking account.
Anonymous on 03/19/2008:
Amen Suusan!
Anonymous on 03/19/2008:
I, for one am getting really tired of people complaining about people complaining about over draft fees. If you don't want to read these complaints then don't. Nobody is sticking a gun to your head. I myself enjoy them immensely... almost as much as somebody complaining about Target's return policy.
bargod on 03/19/2008:
lol, Stew
madconsumer on 03/19/2008:
over draft fees are in place to teach us a lesson. sometimes people donot learn. and like some people, they must place blame on someone else, after all we owe them everything.

like wise stew, if our comments upset you, read on......
Suusan B. on 03/19/2008:
Speaking of Target - - did they revise their return policy? I'm curious because we didn't get one single complaint today!
Nohandle on 03/19/2008:
I'm sorry you are having problems with your account at Fifth Third Banking but I disagree with your statement:
Fifth Third has policies in place made to punish and strip money from those of low income. Banks will punish anyone for withdrawing more money than he has in his account. Banks are not charitable institutions and never have been. With enough reviews like yours people will finally get the idea..I guess.
Anonymous on 03/19/2008:
touche madconsumer...touche.
jktshff1 on 03/19/2008:
NoH...On the money!
Starlord on 03/19/2008:
Starlord on 03/19/2008:
What do you mean, I'm overdrawn? I can't be! I still have checks!
Anonymous on 03/19/2008:
I got to admit that was a good one starlord.
Not fooled by you on 03/20/2008:
All of you Fifth Third employees can back off. I deposited my paycheck early one Saturday. Sunday afternoon I used my debit card while grocery shopping. Monday night (a holiday) I made an online payment. Tuesday morning, the thieves put through the online payment and overdrew my account and returned the payment, then they put through the debit card purchase and charged me for that overdraft, then they deposited my check. Racketeering at your finest.
GothicSmurf on 03/20/2008:
Deposits that are NOT cash usually take between 3-5 days to clear. Meaning that the money isn't in your account for a few days. It's that way with all banks.
Not for the narrow minded on 04/21/2008:
I hope you all don't really think that the overdraft fee "is a punishment by the bank." You are obviously not as smart as you think you are when it comes to money. The bank doesn't give a rat's a$$ about you or anyone else for that matter. 10.1 billion dollars a year in overdraft fees is far from a punishment.
And why should the bank reap the rewards of billions? Because ignorant people just don't listen. I just don't see how you guys can think that what they are doing to people is right. You want to charge me fees? Sure ONCE is FAIR. Heck, you can even charge me $100 for that ONE TIME.

But don't authorize transactions when the funds aren't available. We all know you have the ability to DECLINE the transaction SO WHY DON'T YOU DO IT WHEN IT'S APPROPRIATE?
Why do you think your debit card has a daily limit? Because that is all the bank wants to dish out in order to pay transactions they can put overdrafts on.

I meann, enough is enough. Really, it makes me sick how they allow this so they can profit in the billions.
Patch24680 on 01/30/2009:
I don't mind the initial overdraft fee. It's the daily $6.00 fee they keep charging until your fees are all paid up!!!! FIFTH THIRD BANK ARE CROOKS!!!!!
Patch24680 on 01/30/2009:
I don't mind the initial overdraft fee. It's the daily $6.00 fee they keep charging until your fees are all paid up!!!! IT CONTINUES TO SNOWBALL!!!! FIFTH THIRD BANK ARE CROOKS!!!!!
BokiBean on 01/30/2009:
Going under $50 allows them to begin drawing funds from your savings account as being insufficient? Wha????? If that's true, that's a bank to avoid just based on that alone.

People don't remember the days when banks were institutions that were in place to PROTECT your money and not think of ways to dip their theiving little fingers into it.
Cee Graves on 05/06/2009:
These banks want to take our government tax money to get them out of THEIR debt and then again TAKE the taxpayers money whom they hold in accounts in unfair fees. A slap in the face of Americans. How can the meltdown of the American financial system be stopped if banks keep taking consumers money? Fifth Third Bank has proven to me, my family and friends to be one of the worst banking institution to trust with our hard earned cash.
Anonymous on 09/17/2009:
Any bank if going to charge you if you overdraw. Blame yourself for your negligence.
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Overdraft Fees
Posted by on
OHIO -- I have bee a 5/3 customer for years. 5/3 recently changed their online bill pay and instead of the items coming out on the date that you select 5/3 sends them when they want to that results in overdraft charges if you don't have the money in your account days in advance. I made a mistake of depositing money in anothe checking account on a Monday. The accounts are all together and connected. They sent out bills out the account that had no money in it(despite there being no available funds in that account and over the course of three days charged me $856 in overdraft fees. I went in to explain that I had made a mistake but that also that the bills were not to be paid till that Friday and they refunded $111. Which is laughable. I was ready to get over it an move on when I noticed they then charged me another $90 in overdraft fees after meeting with them and after I transferred money that made my account poaitive again. Bottom line not a forgiving institution and looking for anyway to get money. Why would you send out bills on an account with no money in it?
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trmn8r on 11/28/2011:

The bottom line is banks aren't forgiving. I've never heard of them sending out payments "when they want," and would like more details of how you allege this took place. If you cue a payment for November 1, and the bank sends it on October 29th, this is something the bank can be held accountable for.

Automatic bill-pay and checks aren't covered by the "Opt-In" law, so if the money isn't in the account the bank will send it and charge you an overdraft fee. Most all banks do this.
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Posted by on
Recently had a situation where damage to my vehicle resulted in reimbursement from my insurance company made out, unfortunately, to the lien holder and me. Employees at Fifth Third Bank instructed me to endorse the check before sending it to them because that was policy (they could not endorse it without my endorsement first) and that their claims department would then sign and return the check to me. I was told this was the only way they would even handle the check; there was no other option (besides driving 100 miles to the nearest branch of the bank). In good faith, I did as instructed. I received a phone call today letting me know the check had been applied to my loan. Obviously, it is not the worst thing to have a chunck taken off the balance of my loan. However, in my average American paycheck-to-paycheck household, I was looking forward to being able to pay off a bill or two and give my son a nice birthday present. Now his birthday is next week, and I have to that long to replan it. It is a big inconvenience that could have been avoided with a little bit of honesty on behalf of Fifth Third Bank employees. You could say perhaps the person giving me the information made a mistake, except that, according to her, she had the "handbook" so to speak, reading to me the instructions on how to handle this particular situation. Therefore, whether it be she that I spoke with or the authors of their policy and procedure guidelines, someone is intentionally misleading customers of Fifth Third Bank. My loan payment was not behind, by the way, so that had nothing to do with it.
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clutzycook on 06/21/2011:
I think I would have asked the insurance company to only make the check out to you. Usually that's what they do because that insurance payout could typically go toward the repair of the car. The only time I've heard of a check written out to the lein holder is when the car is a total loss, which is what happened to me 4 years ago. What happened then was that the insurance company wrote a check out to my lien holder for the remaining amount owed on the car, and then sent a check to me for the balance.
saj80 on 06/22/2011:
clutzy, you are wrong. Insurance proceeds, regardless of damage amount, are made payable to both the lienholder and owner. If repairs are made, most banks will hold the check until these repairs are verified, and then release the check to the repair facility. However, if a lienholder is omitted on a check, the damage reduces the value of the collateral, and many people use the proceeds for reasons other than repair of the vehicle. If an insurance company omits the lienholder on the proceeds check, and the repairs are not made, then the insurance company can be held liable in the event of loss of value to the lending institution.
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