Fred Meyer - Page 2

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1.8 out of 5, based on 12 ratings and
42 reviews & complaints.

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Service Dogs
Posted by on
Rating: 1/51
VANCOUVER, WASHINGTON -- For the second time I have seen someone with a "service dog" sitting in a cart. I was told by a Fred Meyer Manager that because of Washington State Law they have to allow them...it appears that the owner is more of the "service dog" since the animal has to ride in the cart. I have a hard time believing that these carts are pulled out and cleaned once the dog has sat in them. Am I sure I'm using a clean cart...did the dogs have worms? It is makes my stomach roll...I love dogs, but not where I may be putting my produce, bread or meat.

If this is indeed something the store can stop they either need to tell the people to have their dog walk...not sit in the cart or provide special carts for them.
     
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DebtorBasher on 03/05/2013:
The dog was in the basket part where you put your food? I have to say, that wouldn't set well with me either. I have a hard enough time thinking about kids sitting in the seats (which is what they are made for) with leaky diapers and who knows what...I always put a plastic bag over the seat if I use it for placing groceries in it...I don't care what other people think of it.

I don't know if there's really anything they can do about a 'service dog' or not...I'd think the dog would be able to walk alongside of the cart since those carts are slow anyway.

I've come to realize that 'most' people who use service dogs does not view them as those of us who doesn't use them. They are everyday necessities for them.
trmn8r on 03/05/2013:
This dog could be for emotional support, I suppose. It does sound a bit odd.

Basher, I'd push a cart around for hours with you in it!
DebtorBasher on 03/05/2013:
8er, 8er, my 8er...I promise not to swing my legs while you're pushing...LOL!
madconsumer on 03/05/2013:
often times people confuse "companion" animals for "service" animals. I too would hate to place my food items were a dog has been sitting.

very helpful review, and voted as such.
leet60 on 03/05/2013:
This is one reason I love the local Albertsons market. They keep a dispenser with disinfecting wipes next to the shopping carts.
clutzycook on 03/05/2013:
If I remember correctly, if the person says they're a "service" animal, then the store is not allowed to question it further.
Starlord on 03/06/2013:
Clutzy is correct. This is one of those situations where you just cannot win. We have two full or part Chihuahuas that are our service animals. The ADA recently made some changes in the laws on companion dogs. Business places don't want your dogs walking on the floor, but for larger breeds, it is not practical to put them in a cart. First off. we use two blankets so their feet don't go through the mesh of the basket. Secondly, service dogs are not your run of the mill house pets who are cared for poorly. Our dogs are cleaner than most people and see the vet on a regular basis. With an investment in the thousands. you have to take extra care of them. At least our dogs don't run wild in the store, tearing up the toy or seasonal section. What about the people who have kids too large, really, in the basket. Leet, all of the stores here in Lewis County, WA have those sanitizing wipes.
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Fred Myer Prepaid Debit Card / Fred Meyer Service
Posted by on
Rating: 1/51
RENTON, WASHINGTON -- My husband and I are moving from WA to AZ and needed a debit card or prepaid card to pay for our truck. We purchased specific Fred Myer Prepaid Visa cards to pay for the truck. Please understand that we are talking hundreds of dollars which we set aside for the truck. We did not read the terms and conditions for this card, but my issue is that. Fred Myers would not refund my money as I was unable to use these cards for our truck due to Fred Meyers charging a 15% hold on ONLY money used toward renting vehicles. We did not budget for this. We talked with the sales representative and manager and they would not refund the cards although they were unused. We called the number on the card and the representative told us we agreed to the terms and conditions when activating the card. THE ISSUE is when buying a prepaid Visa at Fred Meyers.. All sales are final, so no refund even if unopened. And even without activating my card.. If I disagreed with these terms and conditions..,I would have to wait for them to refund my money and I can't get an in-store refund. So I am now out hundreds of dollars and am forced to purchase another prepaid card to cover this 15% of my rental truck charge... Very disappointed right now :(
     
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Lisa on 04/16/2013:
Hi. I know this is an old review, but for anyone else who is reading this, just some advice. You can have taken your card to any bank and simply asked for a cash advance. They just run it like a credit card purchase and had you the cash right then and there. This would have gotten your money off of your Fred Meyer card. I do this all the time.
Eric O'Brien on 02/24/2014:
As an experiment, I just bought a Fred Meyer prepaid debit card. I put only $200 on it. The agreement (packed with the card) is VERY long in very small print. You can also find it online and read it BEFORE you purchase such a card.

One thing about pre-authorized holds: it is likely that the extra 15% you mentioned was charged by the truck rental company, not Fred Meyer (or, actually, the bank that manages the debit cards). This is not unusual. People with extra money in their bank account or an extra balance on their credit cards will never notice it.

But car rental companies often put a hold on your card ABOVE the rental amount, as a bit of safety hedge for them. If you had $500 credit available on a credit card and wanted to rent a car for a total "list" price of $490 your transaction would probably be declined. Because the rental company is going to request a pre-authorization hold of, say $563.60.

When you return the car (on time, filled with fuel, and undamaged), they will complete the credit card transaction and "undo" the added amount. It can take several days for that "refund" to work its way through the system however.

All bad news for those working right at the edge of things.
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Ride on Carts and Lack of Maintenance
Posted by on
Rating: 5/51
ALBANY, OREGON -- I have gone into Fred Meyers stores from Eugene, Springfield, Albany, Corvallis and the carts in the stores seam to not have maintenance done to them. Wheels have a flat spot on them which makes them bumpy and the batteries to go died faster. There are holes in the control handle area so a person can stick a finger in them. Batteries are died because the cart staff is not making share the carts are plugged in.

I rode one the other day that went from stop to fast and no happy in between spot and a flat spot on the tire and when I was done shopping I felt sea sick. I spend $100.00 in your store when I go there but if this keeps up I will be going to Walmart where they are keeping their carts up for their shoppers. Please get a six month program to check these cars out for if I can't get around in your store I will have to go somewhere else. I am not the only one who has said this.

I do love to shop at your store but my life has changed as to how I get around. I know that the carts are a convenience for us to use but you did put them there for us to use and all I ask please keep up on changing out bearings, wheels, electric cords that are fraid, died batteries or those that don't hold a charge. Thank You
     
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FoDaddy19 on 08/22/2012:
Please understand they offer these carts as courtesy. It's not something they legally obligated to do. So it's no big surprise that upkeep on the carts isn't high on their priority list. If you are unsatified with the the carts they provide for you, you can either bring your own, or do as you suggested and simply shop elsewhere.
BigAl on 08/22/2012:
Even if the carts are there as a courtesy they have an obligation to make sure they are safe. From the OPs comments they are not safe to use.
trmn8r on 08/22/2012:
There is no convenience or courtesy if carts aren't maintained. The rub for stores is upkeep on these is expensive. If they are going to provide them, they need to budget for maintenance. At the stores I shop at, these carts are kept in good shape from what I can tell.
Elmira on 08/22/2012:
What did the store manager say when you spoke to him/her about it?
Starlord on 08/27/2012:
I need to use their Smart Karts, but I guess I understand the problem where many people don't. When you use a cart, do you plug it back in when finished? Do you ride it out into the parking lot in the rain or leave them sitting in the parking lot? Most of the time, problems with the carts are not the fault of the store staff. You can thank your inconsiderate, ignorant fellow shoppers for the treatment of the carts that borders on vandalism.
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Rude, Lazy Employee at Fred Meyer Oak Grove
Posted by on
Rating: 1/51
OAK GROVE, OREGON -- I was returning bottles and cans with my children that they had collected from neighbors for money to go to camp... I was told by a younger employee named Jackie that I had too many cans and bottles and that I would have to go to the back of the line while another customer that had been waiting went ahead of me. I said "O. K., no problem" and let the other customer go ahead of me even though I only had about 20 or 30 bottles to go. The next customer was VERY slow but I waited patiently while he did his bottles. When he was done, I went back to work and quickly finished my returns.

We had quite a few returns that needed a hand count, so we let Jackie know and she said something that I couldn't hear and kept on doing other things. I waited patiently and after a few minutes asked again for her to count our cans. At that she replied that we had too many cans and she wasn't going to count them. I said,"oh...really?" I have NEVER had an employee act that way toward me. Most of the people I've worked with at F. M. have been helpful. I don't believe that an employee at ANY store should be treating customers in such a way.

One minute of her precious time would have made the difference between a happy customer and an upset customer. And by the way, I have NEVER posted a complaint about anyone before!
     
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onlooker on 07/10/2012:
What did the manager of the store say when you told them what happened.
It sounds like the employee was way out of line - but maybe the recycling is not part of the store's work but an outside unit - so the worker donates time when they can - to help count.
If the refund comes from cans they did not sell - perhaps they don't like the idea of big returns.
But next time getting the manager in on the camp idea for the returns, warning them you are coming in might be a safer bet. To bad your kids did not get an immediate feel good about their work, if you need to bring back 20 cans/bottles a day - have your kids bring them back and do it incrementally....
frak on 07/10/2012:
This is outrageous.
trmn8r on 07/10/2012:
It's hard to know the dynamic, because the reader was not there. It sounds like there were a lot of cans/bottles in your return, if you had "only 20 or 30 to go."

As to what Jackie was doing and what she should be doing, and how to handle a bulk job that comes in the door, I don't know. Perhaps speaking with a manager to describe what happened and who could then set Jackie straight if needed would be in order.
CowboyFan on 07/10/2012:
As TRMN8R said, it is hard to tell without a count of the total number of cans/bottles brought in. Bringing in 38 cans is one thing, but 380 cans would be another. These stores are really not set up for mass redemption. Perhaps there would be another place to take them, or speak to the manager before bringing them in so as to find the best time to do so.
biomajor on 07/10/2012:
I was wondering what Fred Meyer has to do with cans/bottles because around here, Fred Meyer is a jewelry store so I looked them up. It's a Kroger LOL I feel stupid
copper_works_ on 07/10/2012:
I'd say Fred Meyer would be a large store.

"No need to worry about finding takers for the recyclables. The law now requires stores of 5,000 square feet or more to accept bottles and cans of all sizes for each type of beverage sold, including brands they don’t sell. Stores may, however, place limits on the number of returns per person per day: 50 cans or bottles per person per visit for smaller stores, 144 for larger retailers."

http://www.bottlebill.org/news/articles/2009/OR-1-7-AWelcomeToast-ed.htm

GenuineNerd on 07/11/2012:
Fred Meyer is a "supercenter" type chain that operates primarily in the Pacific Northwest. Kroger also operates jewelry stores under the Fred Meyer name.
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Corporate Bullies
Posted by on
Rating: 1/51
OAK GROVE, OREGON -- Physically Fred Meyer is a great place to shop, but the work experience has been trashed by corporate and upper management bullies. This reflects on the performance of their assets(employees)and sadly often results in POOR CUSTOMER SERVICE. Workers are terrorized by corporate goons. These jerks come in regularly to violently enforce the policy change of the moment.

There is no protection for employees from a customer or a coworker regardless of the situation. It does not exist. Managers are often bullies, the "big boss" attempted to break my hand at the warehouse. A cheap tactic in a lame attempt to get a coworker terminated. His friend physically assaulted me for several minutes, weeks later, but was not terminated. Both incidents happened only because I am small in stature. On a store level a manager told me "I don't have time for this" when I informed a customer was threatening to attack me.

Hating a company like Fred Meyer is unintelligible. It looks great on paper, and the store has quite the variety. The problem is that the subculture of its leadership is rotten, nasty, and scandalous in almost every instance. The only way to change this is to ask for help. I have many, many more incidents to write of, but all I ask from readers is to shop elsewhere. Please.
     
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trmn8r on 04/19/2012:
"Physically Fred Meyer is a great place to shop"

If this statement is true, I am having trouble reconciling that the employees are being terrorized by upper management. That would filter down, and it would be a horrible place to shop by any measure.

You are asking shoppers to shop elsewhere based on a few personal experiences of yours. It would be easier if say a lot of customers complained about their shopping experiences, or perhaps multiple employees showed up with bruises on them. Something tangible. I'm sorry you had a bad experience, but I can't avoid Fred Meyers as you request based on this one report.
KevinTX on 04/19/2012:
Record instances, and speak to your HR person.
Blankman on 05/09/2012:
It's unfortunate, but he is absolutely right. I was treated terribly by my store director. The bosses target people and lie to there employees all the time, they try and rule by fear and intimidation. I was harassed by my store director at least once a week. We had someone who was acting as the assistant manager for two years in my dept. She finally asked for the position, and the store director told her no. Granted I felt the assistant manager was childish and immature. However I had worse ones while I was there. Most people working there talk about each other behind there backs.

I was harassed at least once a week by my store director. Once she accused me of picking my nose, which I find disgusting. At one of my latter meetings with her, she had another manager tell me he did not like me. there very immature and childish there. as the gentleman said, there is so much more I have to say.
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Terrible customer service.
Posted by on
SPRINGFIELD, OREGON -- The customer service at the Springfield, Oregon store is atrocious. I don't want to single out the specific employee as this was more of a straw to break the camel's back. The employee was scowling the entire time, which, as a former employee of Fred Meyer myself, I can completely understand. The haphazard management and continual "I don't know, ask someone else" guarantees that employees are on edge.

Scowling I can deal with. It was her refusal to greet me, even after I gave a friendly "hello" that was the immediate downturn of my shopping trip. I had left two 12 packs of soda in a basket, and she snapped "this is why you're supposed to take these out of here" at me before slamming the basket onto its side to dump them out. It was my mistake to leave them in there, but that reaction was completely unnecessary and a polite "please take these out in the future" would have sufficed. The only redeeming thing she did was to scan a coupon for my purchase without my asking, and saving 50 cents was not worth the experience.

Unfortunately this is on par with the type of customer service I receive at this location. Most of the cashiers are harried and I only receive a greeting half the time I come. One cashier barely glanced at me, didn't bother to say hello, and complemented the jewelry of someone behind me before I had even paid.

There is no reason to drive across town for the chance at a slightly improved experience at another Fred Meyer store when there is a Safeway, an Albertson's, and a Winco all within a shorter distance and the prices are about the same. I'm done being treated like garbage in your stores.
     
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Alain on 01/19/2012:
Give Fred Meyer some feedback about the problems you've had at this location at http://www.fredmeyer.com/help/Pages/contact_us.aspx Be sure and mention your posting here and remind them that there are competitors where you can/will take your business. If you get a chance (and, hopefully, a response), let us know what they say.
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Never Complained Before Now
Posted by on
CLACKAMAS, OREGON -- I've never complained before about Fred Meyer. I was always happy until now.

I stopped by Fred Meyer on 82nd Drive in Clackamas, OR, went to their deli and picked out some fried chicken.

Back at home, there was this white thing barely sticking out of the coating on one of the chicken breasts. I began pulling. It was a LARGE full white feather.

I don't have any idea how this thing could have been missed?
Maybe the chicken come already coated for frying before Fred Meyer gets it? I don't know.

All I know is it turned my stomach upside down and I never want to eat a piece of chicken again.

Sorry Fred, but I won't be eating food out of your deli again.
     
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Starlord on 05/13/2011:
Here in Chehalis, WA, we have a market called Fuller's that has been in in business since 1945. We were there picking up some items for a dinner we were going to have the next night, and decided to get some fried chicken. We got 8 pieces of chicken, and weren't expecting too much. Were we wrong! The chicken was better than KFC, and world's above other fried chicken we had bought in the area. The breading was not as spicy as KFC, and the meat was tender and juicy, not dried out, as WalMart's so often is. I look forward to trying their chicken tenders.
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Something here's got to be broken.
Posted by on
BELLINGHAM, WASHINGTON -- I've been (trying to) refill my prescription there for the last year, and without fail, EVERY time I go there, they've 'mysteriously' lost my insurance info. Ever time I go, it's the same old woman behind the counter, saying it's the insurance company's fault, or it's my fault, it's never their fault that I have to call my insurance and get all of my info again and again b. c their computer can't seem to save anything. The old woman doing this typically treats me like a huge burden, and often asks invasive questions about why I'm on birth control pills in the first place. Usually, after about an hour of back and forth, I'm finally handed my pills, but if I'm lucky they'll hand me the wrong ones and we get to do it all over again *facepalm*

I'm going back to having my prescriptions mailed to me, this pharmacy is garbage.
     
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Skye on 04/15/2011:
There are so many other places to have prescriptions filled. The fact that you gave them a year to get it right, and they haven't, means its definitely time to move on.
Venice09 on 04/16/2011:
Do you think this is happening because the prescription is for birth control pills? Don't let them mess with you. It's not their job to judge. Let them know you are taking your business elsewhere.
momsey on 04/16/2011:
Why on earth are you still going there? Definitely time to find a new pharmacy.
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Above and Beyond!
Posted by on
NAMPA, IDAHO -- I found a candle centerpiece at my local Fred Meyer store (Nampa, Idaho) that was perfect for a large fundraising event I was working on for my employer. They were beautiful and on sale! The problem was that the store only had three and I needed approximately 75 of them. Julia the store Director went above and beyond to make this happen. She and her employees scoured every Fred Meyer in and out of the state and I had all 75 of my centerpieces in time for the event. These fragile centerpieces were shipped from all over to my local store at no extra charge and the sale price was honored!

This is great customer service!!! Thank you Julia and crew!
     
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Anonymous on 03/16/2011:
Wow..That is GREAT customer service!

I love Freddy's too...thanks for posting! I hope you take the time to send a personal thank you note, Julia definitely deserves it.
Anonymous on 03/16/2011:
Wow! Now that's going above and beyond!
Anonymous on 03/16/2011:
I'm a fan too.
Anonymous on 03/16/2011:
Drop a line to corporate and let them know. It will be documented in the employee's permanent files. I recently sent complimentary feedback to the FM corp. they responded and let me know that my feedback was noted and entered into the employee's file.
DebtorBasher on 03/16/2011:
That's great! Usually when a customer asks for something like that, they are told, 'We only have whatever is on the shelf' and they don't even check in the stock room (I'm talking about other stores, not Fred Meyer)... I hate when I get that answer...
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"Service" dogs in stores
Posted by on
SHORELINE, WASHINGTON -- Because of my large family and children with dairy and gluten allergies I easily spend at least $500 at Fred Meyer monthly on food alone. I typically go to the one in Shoreline as its closer to my house on average three times a week. In the past month alone, I've seen a dog in the store once a week. I'm not talking about in a carrier, I'm talking about in the produce, dairy, meat section. Sometimes in the cart, sometimes on a leash. I understand service dogs come in many shapes and sizes but isn't there a regulation for licensing service dogs with a jacket or something? I've even seen a "service" dog take a piss in the meat section before. It's horrendous. I've spoken with disabled people who require service dogs whether for PTSD or epilepsy and they never get upset, they have their dogs properly marked and under control. I'm sorry but when your "service" dog is on a six foot leash walking around like it's in a park, there's obviously something going on.
     
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Venice09 on 02/07/2011:
I'm not too knowledgeable about this, but it does sound like some people in that particular store are taking advantage of the laws allowing service animals. I assumed service dogs were better trained than what is described in your review. I read somewhere that store owners/managers are not allowed to ask customers if it's a service animal. I agree that they should be tagged or somehow identifiable.
Starlord on 02/07/2011:
Au contraire, venice. The only question they MAY ask is if it is a service animal. And contrary to popular belief, there is no requirement for a vest. We have two service dogs, chihuahua/Mexican Hairless mixes. They are both hearing assist dogs, as we are both hard of hearing, and the dogs alert us to sounds we cannot hear, and people approaching us. In addition, my dog, Munchkin, is cross-trained for diabetes. Under the Americans with Disabilities Act, service animals are allowed to go anywhere the person with them can go. My wife carries ID cards for both animals with all the pertinent information, including the 800 number for the Justice Department, ADA desk. Youa re not allergic to dogs, no one is allergic to animals, but the dander of certain animals. Our dogs are cleaner than most people and better behaved than most kids. At least, they don't run wild through the store, tearing up the toy department. We are responsible for keeping our dogs under control, and if there is a problem, WE will remove it ourselves. How would you like it if you were told your children could not enter the store? One of my pet peeves is people who try to pass off pets as service animals, as they give legitimate service animal owners a black eye. the dog who urinated in the meat department should have been removed immediately. That behavior is unacceptaqble.
Venice09 on 02/07/2011:
I don't remember where I read that, Star, but it did seem odd that store owners/managers could not verify that an animal was indeed a service animal. I think the OP is referring to people who try to pass off pets as service animals, which I think everyone would agree is wrong. If that's what is going on at this Fred Meyer, I think they need to crack down on the violators. Are owners required to carry ID for their service animals?

I agree that service dogs are more well behaved and cleaner than some children.
Anonymous on 02/07/2011:
I am allergic to cats and some dogs (dander), but only when I am in a very confined space, like someone's home. Otherwise, I have no problem with them. Some people treat their animals like children and feel it is fine to bring them everywhere--and I'm talking about people who have non-service dogs just to be clear. Some kids do behave more like animals than animals themselves.

It does sound like this Fred Meyer is allowing any dogs to be allowed into the store. People really need to be more respectful and stop stretching the boundaries just so they can take Fluffy along. Star, I never knew there is no requirement whatsoever, so I can see how a Store Manager's hands would be tied if someone answers yes to the service dog question.
fast327 on 02/07/2011:
I'm allergic to people in elevators with high octane perfumes and cologne!
Anonymous on 02/07/2011:
Yes, fast, that is a pet peeve of mine too. It actually makes me sneeze. Why do people impose their "fragrances" on us? Many people are truly allergic to these.
Anonymous on 02/07/2011:
Contact the store manager and give your feedback to corporate. And hey, it's Aurora Ave., that's actually pretty mild when you consider all the nasty things that that Ave. is known for. I wouldn't walk my dog on Aurora Ave., let alone take him in a store there. here is an interesting link, at the bottom it details how the dogs should respond in different situatuions in public.
http://usservicedogs.com/index.php?option=com_virtuemart&page=shop.tos&pop=1&Itemid=2&vmcchk=1&Itemid=2
jktshff1 on 02/07/2011:
While service dogs need not have identification. It seems as if this particular location allows pets in general. Issue here seems to be irresponsible pet owners. I'm like Star...my Anatolian hearing assist dog behaves better and is cleaner than most kids and quite a few adults I know.
Anonymous on 02/07/2011:
It's a shame we live in country so devoid of any notion of freedom that our Government forces shop owners to allow dogs into their stores. Of course now the consequence of this is that we now have a population explosion of service animals. Wonder why.

Boy I 100% agree with the OP on this one. A grocery store is no place for dogs. No if, ands or sniffing butts about it.
jktshff1 on 02/07/2011:
Roth, and what do you suggest a responsible, handicapped person do? Come walk a mile in my shoes, if I could. Put some earplugs in your ears and try to go shopping. I am for as little gubment as possible. If a person's assist animal is not behaving properly, unclean, aggressive, etc management has the right to remove them. It seems in THIS PARTICULAR CASE that neither management nor the pet owners were living up to their responsibilities.

Obsfucation on 02/07/2011:
I think this whole issue could be cleared up if service animals were required to be clearly marked. I don't think this would be a hardship for their owners, and may in fact save them a great deal of aggravation.
The penalties for passing off a pet as a service animal should be as high, or higher than those imposed on parking (illegally) in a handicapped marked parking spot.
Anonymous on 02/07/2011:
Obs comment illustrates perfectly the natural evolution when the government sticks their nose in where it doesn't belong. You need even more regulations, more crimes against the state and more tribute to the government. God it's enough to make me vomit.

Now the right answer is to let businesses decide whether or not to accommodate service animals. Let customers with service animals make consumer choices based upon those businesses meeting their individual needs. Collectivism doesn't work. Never has. Never will. Let the free market handle this because it will do so brilliantly. It's just that simple.
jktshff1 on 02/07/2011:
Roth, OB has a good point, but the cost for registering would be prohibitive to many handicapped people.
For lack of a different comparison, the difference between a business posting against service animals and a posting in a business prohibiting law abiding citizens from carrying weapons, is choice. The gun toter has a choice, the handicapped person does not.
dan gordon on 02/07/2011:
I've shopped at that store and have to agree. I don't think these are service animals at all just people walking in with their dogs. I'd suggest sending a link to this article to FM corporate
jktshff1 on 02/07/2011:
dan, thanks for the clarification. That makes it a whole different situation.
Anonymous on 02/07/2011:
"The gun toter has a choice, the handicapped person does not. "

So as private business owner I should lose my rights and control of *MY* property because of somebody else's misfortune? I just don't get it. That's not freedom man. That socialism/collectivism/tyranny.
Anonymous on 02/07/2011:
Why does someone's need for a service dog trump someone else's allergies to dogs?

On a thread from a while ago, there was great discussion on how much cleaning a hotel must go through if a dog so much as stepped paw into a hotel room. The need for such cleaning was because the next patron may be severely allergic to dogs. Okay. What if that same patron wanted to shop in this store with the OP, with these "service dogs" prancing several feet away from their owners?
jktshff1 on 02/07/2011:
I apologize, but common sense and reasonable discussion has gone out the window here. Bye! Tapes fingers...
Anonymous on 02/07/2011:
So I'm to understand it's common sense for a private business owner to be forced to cater to a very small portion of the public at his own detriment and expense.

Toto makes a great point. The government is forcing business owners to accommodate one group of customers at the detriment of another group of customers. How's that fair?

Like they say fair and common sense is in the eye of the beholder. If it's for my favor it's always fair.
Anonymous on 02/07/2011:
Sheesh...I would have gone straight to the manager and said something about the dog's owner misbehaving. I'm all for service dogs in public places but they need to be well trained with well trained masters.
jktshff1 on 02/07/2011:
I guess, according to your reasoning, it was alright for businesses banning blacks, different restrooms etc? So would you think that anarchy is the better way? (tightening tape on fingers)
Anonymous on 02/07/2011:
So I guess according to your reasoning everybody should be forced by the government to accommodate everybody else? Make provisions for short people in the NBA? Fat girls in the Miss America contest? Smart people in congress?

I don't know what anarchy has to do with depriving people of their property rights but I got to be honest it can't be any worse than imperialistic bankrupt social state we find ourselves in today.

Liberals are always touting darwinism unless of course "survival of the fittest" runs a muck of liberal dogma.
jktshff1 on 02/07/2011:
1. you did not answer my question is it OK for a business to keep people out because of their color, religion etc?, politicians are also good at avoiding things they do not want to face.
2. I'm more of a centrist and not a member of any polluted party. Vote for the person, just so happens the majority of the ones I vote for are conservative.
3. If the short, fat, are up to the task and make the team, no problem, ain't no smart politician. My grandson's "mother" found out my son had signed him up for competitive basketball, she signed him up for one of those feely good leagues where they don't keep score and they have to play everybody so nobodies feelings get hurt...bs....bring back dodgeball!
3. COMMON SENSE must prevail and that is what's wrong now. We see the same thing, just phrase it different.
Anonymous on 02/07/2011:
To answer your question Jkt what another man does with his property is none of my concern. If a restaurant owner wanted ban jewish canadian latino catholic black smart asses then I say fine that's your god given right to do so and I will go else where. I would not look to the government to force a man to accept my presence or my business. I don't desire to be where I'm not wanted all this government BS serves to do is make it hard (that's what she said) to know where that is.

I strongly believe that whether it works for or against me. I believe in freedom. And let me tell ya brother true freedom is as ugly as Ruby Senn.
jktshff1 on 02/07/2011:
Roth, then anarchy is exactly what you are describing.
Anarchy (from ἀναρχίᾱ anarchíā, "without ruler") may refer to any of the following: * "No rulership or enforced authority." * "Absence of government; a state of lawlessness due to the absence or inefficiency of the supreme power; political disorder. ...
You have to have some sort of collective leadership, controlled (ie your vote) by the citizens. Fortunately the founders of the country realized that. I will say it again....personal responsibility and common sense have gone for the most part. But, I do agree that it's cause is in part to our gubment handing out, enabling, and stretching into every aspect of our lives.

jktshff1 on 02/07/2011:
The poster had a valid complaint regarding animals in the store, as dan gordon stated, he has been there and states that this particular store allows pets. Don't go there.
It is a person's responsibility or "right" (if they have an allergy, phobia, shakes etc stemming from "something") to be aware of their surroundings and avoid their particular problem.

It's really simple.
Anonymous on 02/07/2011:
I don't get some think service animals are the only solution. It just occurred to me we have four deaf and two blind people on the payroll and they get by every day without service animals. And when I say deaf or blind I mean 100%.

So people CHOOSE to take their service animals into a business. There are other alternatives they CHOOSE not to explore.

Again I do not understand why anybody should be forced by law to pay for somebody else's misfortune.
trmn8r on 02/07/2011:
Urine is sterile, so I don't see a problem with urinating in the meat section unless it is on the package of beef I desire. In the cafe, yes. It's just another cleanup, if you think about it.

I've never heard of any sort of "vest" requirement, if you are suggesting some form of license is required to be displayed. It's too bad in this case, because it sounds like the store may be passively encouraging this activity. It is hard to control stupid, meaning the owners who feel the need to being their non-service animals into the store.
madconsumer on 02/07/2011:
I totally agree poster!!!

although the government does not require service animals to be marked, they should require service animal owners to cleanup after them!!!!!

I would raising heck if I saw a service animal pee on something.
Starlord on 02/07/2011:
Mad, as a matter of fact, the animal's owner is responsible for having their animal under control, and is liable for any damage the dog does. In the OP's case, the owner could and should have had to pay to clean up the offending urine. ript posted a site for service dog questions, and on that site is a very good article on service dogs, citing not only trhe business ownber's responsibility, but the animal's owner's as well. If you have any further questions or comments, call the U.S. Dept. of Justice ADA Information Line at 1-800-514-0301. They will be glad to answer any concerns you have.
CrystalSword on 02/07/2011:
Roth, while I am not 100% deaf, there are some sounds I can not hear...sirens when I drive is one that I can not hear...my dog Bearbear lets me know and I pull off right away, its one of the tasks he does for me. The dogs are with us
because I feel safer knowing he'll hear sirens for me and I won't endanger someone else if he signals me.

On the other hand, in the warmer months, the temps inside a vehicle can cause brain-damage or death in an animal in a very short amount of time, I will not leave our animals locked in a vehicle while I shop. Opening the windows is not always an option, it still gets hot in a vehicle, then there is also the possibility of a dog or dogs getting stolen in the parking lot.
Our dogs are small, and they are cute, and people are always trying to pick them up. A trained service dog is not cheap...imagine going to your car and finding that your pet or service animal has disappeared....

I also find that most people who have been blind or deaf since birth, or at least a very young age, have more confidence in their ability to get around and function in the work world. Someone who is relatively new to blindness or deafness, the world suddenly becomes a very scary place.

I lost the hearing in one ear about 40 years ago, thanks to my 1st husband causing the eardrum to rupture. I'm slowly losing the hearing in the other ear and can not tell what direction sounds are coming from, I don't hear people coming up behind me or approaching my right side.

Bearbear has been taught hand signals to stop and sit...while I verbalize fine, I don't yell at or command him verbally when in public. Both dogs have been taught to lie down and nap while we are eating out. And they get a bath once every 10 days with a mild, tearless puppy shampoo
so they are clean and don't have dander to aggrevate allergies. I use a blanket or my jacket for them to lay on so they don't leave any hair behind and they've been very well accepted wherever we go.
jktshff1 on 02/07/2011:
Crystal +100
Roth, Like I said, walk a mile in our shoes, wear some earplugs and go shopping. You will only get a glimpse of what HOH go through. Not everyone is able to afford the luxury of an assist animal or wants it. I do not know what business you are in, but my assist dog, alerts me to the phone, people coming up, cars etc. Part of it is my fault, I hate wearing my hearing aids. You need to have a frank discussion with your co-workers and get their real opinion if they are able to do so without reprimand.
Starlord on 02/07/2011:
The city of Casa Grande, AZ has a great program to help city officials understand what we live with. Twice a year, city workers, except police and fire, of course, are required to be handicapped for a day. They have their ears plugged, or wear welding goggles to simulate partial or total blindness, they have to use a wheelchair for that day, and other methods to let them know what it is like to have to live with a disability. Many changes have been made in the city, like ramps at intersections and public buildings, a fund from a federal grant to install many handicapped friendly electric doors, and so on. Many businesses have gotten on the bandwagon and have tried this program. Of course, they don't have access to a supply of animals able to work with the employees, because it takes a long time to train an animal, then train them to work with a specific person. Animals obtained from any of several organizations are worth from $10,000 to $20,000, and many cannot afford that. Luckily, we trained ours from 10 weeks of age, but that doesn't mean ours are any less trained.
jktshff1 on 02/07/2011:
Star, that being said, spending my $$$$ to put in hc friendly curbs in all neighborhoods is a waste of money. They put them in ours and there is no one that uses them. Got to go with Roth in that this is a waste of money.
Anonymous on 02/07/2011:
I'm glad stores permit service animals. Now, the other (irresponsible owners) need to get a clue and keep their dogs at home. No one should have to tell them--but I guess some people have no common sense, therefore, the store manager should get involved any way he/she can. I think that's all this post was trying to convey. Nothing more, nothing less.
Venice09 on 02/08/2011:
Perfect response, Obs. This should be treated exactly like handicapped parking. It's a simple way to weed out and punish the violators.
Anonymous on 02/08/2011:
I get it you guys like having your service animals with you. Cool. That still doesn't justify the government forcing a private business owner to accommodate your 'likes' and 'wants'. I believe in freedom and I believe in living my life for my sake. You'll never convince it's right for the government to force me to live my life for your sake. We just got us a just philosophical difference.
Venice09 on 02/08/2011:
The real shame is that the government has to force people to do the right thing, and that it doesn't come naturally.
Anonymous on 02/08/2011:
No the real shame is people who expect the government to force private business owners to accommodate others.
Venice09 on 02/08/2011:
I'll rephrase.

The real shame is that the government has to force people, including private business owners, to do the right thing, and that it doesn't come naturally.
Anonymous on 02/08/2011:
The right thing according to who? I don't see where letting dogs into a grocery store is either right or wrong. It's merely a choice. A choice you agree with therefore you want forced upon somebody by law.
Venice09 on 02/08/2011:
Humanity.

Live together or die alone.
jktshff1 on 02/08/2011:
well put V
Anonymous on 02/08/2011:
Here's some good humanity for ya courtesy of the ADA. A Detroit lady was able to walk away with over 300 grand because an apartment complex refused to waive their no-pet policy to accommodate the ladies emotional-assistance dog. What the sam hill is an emotional assistance dog anyway.

This is what happens when good intentioned people try to force by way of law their good intentions upon others.


http://www.morelaw.com/verdicts/case.asp?n=2%3A03-cv-73034-ADT&s=MI%20%20%20%20%20%20%20%20&d=29671
Starlord on 02/08/2011:
jkt, I use a power chair, and if there were no cutouts at intersections, I would have to operate my chair in the street. Is that right?
jktshff1 on 02/08/2011:
Star, I understand, but exiting at a driveway and continuing to the next one doesn't seem to be a problem. I just don't understand the difference. I have been in this house for 40yrs and know everyone in the neighborhood. NOT ONE (emphasis only) wheelchair bound, crutch bound, handicapped person has ever used them (city spent @ $6,000.00 per ramp that includes tearing up the existing sidewalk and curbs, putting in new ones, replacing the grass etc). Heck, all the kids walk down the middle of the street anyway. I could understand in a retirement community, Around hospitals, care places etc, but to mandate them in every neighborhood is a waste of taxpayer $$$. You know I am handicapped (arthritis & HOH) but I just can't justify the $$$ vs the benefits.
Anonymous on 02/08/2011:
No Star, it's not right. It would only seem "right" to someone not faced with your daily challenges. Your freedom would be taken away. That's just not right at all. Those curbs are also good for other people too, such as mom's with strollers, lest we not forget that.

I do understand what you mean, jkt. Maybe they could use a bit of common sense when installing them in little used areas. I live in a small town in the US and we have them everywhere too. I do see disabled people using them when I'm out walking. I guess it just depends on where you live. People go out a lot in our town because they don't have to drive to the small businesses.
jktshff1 on 02/08/2011:
"common sense", now that ain't going to happen anymore.
There has to be a middle ground somewhere.
Anonymous on 02/08/2011:
I know, jkt. It's gone right out the window in most instances.
Starlord on 02/08/2011:
No one may be using it now, but just remember, every able bodied person is only seconds from having to use all kinds of special equipment. A knee strike that took all of a quarter second, and I went from being a bowler, dancer, martial artist, stunt man and more, to being a couch or mouse potato. We have gotten far afield from the OP's original complaint, that of people fraudulently passing pets off as service animals. Store managers or owners need to learn more about the laws concerning the ADA. It seems to me that many people do not have an accurate understanding of the ADA and why it was passed.
jktshff1 on 02/09/2011:
Starlord, but it has been a civil, interesting conversation. We all learned something about the others.
Starlord on 02/09/2011:
Amen to that, my friend.
JustMeKimberly on 10/14/2011:
As a person with a disability and a service animal, I feel the need to put my two cents in on this subject. I cannot tell you how many times I have been approached by employees or management of businesses in the Local Eugene/Springfield area about my service animal. I have no problem with this. I almost come to expect it because my service animal is a 9 lb. dog. I have no problem when they ask if she is a service animal, even when she is wearing a vest that makes it fairly obvious if you can read English. I have no problem with the occasions when they are still not satisfied and they inquire what her job is, or what she was trained for. However, there are always too sides to every story, so this comment is aimed at the management or owners or whomever is in charge at the establishments that I DO have a problem with. Businesses: Train your employees about the Americans with Disabilities Act as it pertains to your business. I have actually had an employee make a disbelieving "grunt" and raised an eyebrow when I answered his "inquiry" about my service animal. I have had people demand proof. It has been suggested that I leave a place. I avoid these places now like the plague. They do not receive my patronage. Due to my disability, I do not cause an uproar, for it will make it worse for me in the end. Although now that I think about it, I guess they would get to see first hand whet my service animal's "job" is. Management, if you want to cover your ass, train your people. Not everyone is like me. Some might file a suit due to this behavior. To the people who try to scam about their pet being a service animal: Having a disability sucks. Pretending to have one is beyond stupid. The only word I can think of for that kind of behavior is "Karma". Kind of of like when your mom would say "Don't make that face, or it will stay that way." Because of you, I am the pariah in the grocery store, when if fact, I am innocent of wrongdoing.
CAT on 05/09/2012:
Sounds like a lot of whining on this board. Toughen up a little people. I don't have a dog at all but when I see them in the store it makes me HAPPY! I have lived in Paris and other countries where people engage animals in restuarants, on buses and everyone gets along just fine. People that are handicapped don't always have a visible handicap, like diabetes, heart disease, CP, etc, There is no need to get uptight. You won't get near enough to a pet in a store unless you go right up to it to set off any allergies. My daughter has allergies and she still chooses to get near animals although we don't own one. My whole family likes seeing the American people loosen up a little and enjoy life.
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