HOUSTON, TEXAS -- I received a call from GC Collection services regarding my Amex bill. At first the person I talked to was quite nice, then a second person got on the line and began to accuse me of hiding my assets behind my husband, called me a liar, said that they could put a lien on our house, put a lien on my husband's bank account because seven year's ago he was a card holder on my account. Accused me of lying and began to yell and scream at me. They accused me of dodging a debt. Well it goes on and on.
They have not abode by the consumer fair practices laws and they called me before they ever sent me a notice. I asked for a statement in writing and a written agreement which they said they could not do until I was locked into a payment plan. They call several times a day, always with the bully tactics. The only written communication I ever received was a post card. I have reported them to the FTC and to American Express. If you are called by these animals, report them right away to the FTC.
Well GC Services is not a company that collects for unpaid tickets. GC Services collects for Driver's Responsibility Fees that are caused by certain tickets. The company is based in Texas and now contracted to the State of Michigan. So if you don't want to get levied then just pay the bill or to call and set up installment agreement.. And by the way they do not go by first name basis like the other guy stated "** picked up"...
BALDWIN PARK, CALIFORNIA -- On 5/31/07 I contacted GC Services regarding a ticket account with the court house I set up to pay off monthly. I've paid 400.00 and thought it was settled. GC sent me an aggressive letter stating that I failed to pay therefore owe the 400.00 plus 300.00 for failure to pay about 5 days ago. I contacted them on 5/31 and an ** picked up the phone. I gave him my account number and was looking for guidance. I needed clarification because they had come after me for another ticket which was paid as well and I ended up spending all day at the court house to see the judge, gain proof so that I can fax it to GC.
I wanted to make sure before I wasted my time and money, I'm commission based, that they weren't contacting me for the same ticket. ** was very rude, wouldn't let me speak. He constantly spoke over me, and told me to go to the court house to resolve it. Even though I was seeking clarification that this wasn't the same ticket from before as I have the paperwork to prove payment, he wouldn't be quiet long enough to understand the nature of my call. When I asked for a Manager he told me NO. I then explained to him that I'm being as nice as possible and seeking guidance. He told me to go to the court house again and hung up.
I called back, he picked up, said "yeah, hold", so I hung up. I called back hoping to get someone else and did! They referred me to the Manager who was great and clarified for me what the bill was for. Then I was able to go home, look for my check copies, and prove payment once again. GC services has horrid collection practices and if you look them up on the BBB this will be confirmed.
They actually withdrew their membership in Texas in 12/06 stating they no longer care to be accountable to the BBB for solid customer service practices. They simply don't care...... Lord help you if your account goes to GC services. They will make your life hell. There goes another day of missed work.
CALIFORNIA -- I have been contacted by GC services for a student loan that was paid in a chapter 13 plan. The loan was paid in 12-94 and I have proof. The retards at GC kept saying that student loans cannot be discharged after me telling that clown that I PAID it in the plan. I even had to spell it for him. I gave in as not to have my check garnished. But I would like to take legal action against them. Mainly for using taxpayer money to pay idiots to do that job. They even refused to look at the proof that I had. And they refused a review.
DESERT HOT SPRINGS, CALIFORNIA -- While waiting for GC Service to answer their phone today (15 minutes), I discovered online that the shoddy service we received from them reflects their business practices in general. We paid a traffic ticket directly to the Superior Court on May 12 but received notification from GC that the ticket was unpaid and that they had tacked on a couple of hundred dollars more.
I called on May 20th with proof of payment and was told that they would have to check with the court to verify that. I then sent them a registered letter with proof of payment a couple of days later, which was received by them on May 29. Despite this, when I called today and finally got through, I got the same runaround about them having to contact the courts. Looks like all the bad PR they are getting is well-deserved.
MARYLAND -- I too got a bill from GC Services Limited Partnership Collection Agency Division 6330 Guifton, TX 77081.
PO BOX 2667 (056) Houston, TX 77252-2667 Dated October 17, 2006. SPRINT was the company they were supposedly representing this time.
I had recently moved... less than a month ago. But the key here is: My bill was paid.... I called SPRINT... They do not know of a GC Services Company. In the letter they ask for your HOME PHONE NUMBER, NEW ADDRESS, EMPLOYER, EMPLOYER ADDRESS. They also ask you to remit your payment to: PO BOX 95366 Atlanta, GA 30347.
They also use the exact company monogram of the REAL GC Services Company. I called this company.... got an answering machine and was put on hold forever. God, I can only imagine how many people have been scammed by them. I checked a website (I believe it was called ripped off.com) and found that many others have all ready been faced with this scam. GOOD LUCK TO ALL.
CALIFORNIA -- GC Services explains to me that I must pay them in full or I will never be able to get a driver's license. I failed to appear on a seat belt ticket in Chowchilla (Central California). Chowchilla's ensuing bench warrant suspended my CA DL then went to collections.
I am told by Chowchilla's court clerks that I may not fight my case, nor get a court date to appear and be heard, nor clear my warrant through them. They say that they don't have a warrant anymore and that I should talk to GC services about it. Unless I spoke to uninformed idiots, the DMV and GC services are in cahoots. What is next... will a tow-yard hold your car until you pay your back registration?..... Oh yeah, they do. :(
TUCSON, ARIZONA -- I was at work one day and got notified in my pay stub that GC Svcs Ltd garnished my wages for a student loan. No attempt at contact was made and since July 2003 I have never rec'd anything that tells me what my balance is or how much is interest. At this rate, I will be paying this the rest of my life. I feel they are just ripping me off for money.
ATLANTA, GEORGIA -- I call them with intention to settle my account in full using my credit card. I was told they don't accept credit cards and I can pay only via my bank routing info. But alas, even this simple task was above their skills. The associate I was initially dealing with couldn't find Bank of America in the list of available banks! Second associate told me literally to ".... off" because I gave him headache. He would not say his name neither transfer my call to a supervisor saying that I don't need this information. Beware of this company!!!!!!