Good Feet Medical Opinion- Do these work and what is the value?
ANY CITY -- I am a podiatrist with surgical training, experience making custom orthotics, understanding of biomechanics and kinesiology, and adept in foot pathology. I also have the unique perspective of working with Good Feet products for 5+ years now and professionally understand how these devices functionally assist the body, as well as, support their value compared to other devices on the market. I must share that experience with you after reading the various opinions of this product on this site and I hope it sheds some light from a medical perspective.
Good Feet is a unique medical retail store that provides the much needed service of custom fitting your feet with various levels of foot supports (that are not built within standard shoes these days). They fit the supports to your feet by taking precise measurements, in other words they are not "off the shelf" like you would find in your local running shoe store, internet "self fit", or local drug stores. In fact, most consumers have tried various types of these temporary products before coming to Good Feet. I usually find that if your regular over the counter device has helped a little bit but you are still suffering with foot problems, then using a much more supportive anatomical device, such as a Good Feet product, works very well. These products are the real deal and much more therapuetic than any standard "insert"...one is an orange and one is an apple.
If you "see" similar devices they are, indeed, not the same because the Good Feet materials are durable and that is why most Good Feet stores offer some type of servicing (some states offer lifetime servicing) and adjustability on their products. This is the part of Good Feet that is unique, because if you begin wearing their devices and didn't get the relief you had hoped for, then you MUST go back to the store and get them adjusted. Just like eyeglasses or braces on your teeth, there can be some adjustments that must take place in order to achieve the maximum benefit of orthotics. It is highly unrealistic to think that if you have trouble with the supports that they "do not work" when in fact, the body needs time to adjust to the supports and it is Good Feet's job to guide you through this adjustment period. Good Feet wouldn't even be around if they had a product that was overpriced or didn't work. The company is growing nationwide because the product does work! No one can beat the refitting policy.
I have colleagues that sit on the state board of podiatry and the number one complaint to the podiatry is board is "not giving money back on orthotics" . The no refund policy is not just an exclusive Good Feet policy, this is the industry standard. It is not a "red flag" to a consumer that they don't give money back, it is normal for orthotics yet Good Feet offer many ways to get you comfortable by adjusting the strength, size, material, and many other variables. If orthotic companies gave money back there would be consumers that would wear the devices, get the relief they need, and then return the product for their money back. This is why most podiatry offices as well as orthotic companies do not give money back, it is to protect the business. Good Feet is one of the few companies that can totally revamp the type of support you have in just one visit, so there is no need for a refund 99% of the time.
Lastly, let me expand on the issue of value and pricing. Depending upon the state you live in, the Good Feet supports range anywhere from $80-$280 per pair. Good Feet will fit you for a series of supports that will allow you to wear them in all shoes, even sandals, slippers, and dress shoes. Do you know the number one compliance issue with a bulky orthotic or running shoe insert is? Inability to fit into all shoes! They are one step ahead of this issue and will show you different levels of supports so they can fit into all shoe types. In order to get the best response from an orthotic, it is recommended to wear them as much as possible. Good Feet is a brilliant company that is supported by most of the medical community and the proof lies in the medical referral rate!
Dr. J Clark DPM