KAYSVILLE, UTAH -- I have had a life-long problem with my ankles. They roll inward -- a condition called pronation. After seeing TV ads for Good Feet Stores, I decided to try it out. I went to the store in Kaysville, Utah. A very pleasant young lady made an impression of my feet using an inkpad. As she worked to "diagnose" my problem, I asked what kind of training she had for the job. She replied that "It was mostly on-the-job," and she actually had no professional training.
She finished the footprints and then recommended arch supports. There were two grades to choose from. A LIFETIME guarantee, for $1000. For that price, supports would be replaced for 50% discount if they wore out. The second level was a 30-day guarantee for about $350. Replacement after 30 days would not have a discount.
She was honest, however, and told me there would be no refund if I was not satisfied. However, they would give in-store credit if I was not satisfied. I could use the credit to buy some of their New Balance Shoes. I was dumb enough to pay for the 30-day job. It took only a few hours to realize I had made a BIG mistake. I did return and used my "credit" to purchase a nice pair of shoes for me and another pair for my daughter.
Later, I paid a visit to a podiatrist. He told me my problem was NOT my arches. I needed only moderate arch support, which I could get by going to Walmart and using one of Dr. Scholl's machines. What I really needed was an ANKLE BRACE. My health insurance covered all but a $40 co-pay for the doctor and $35 for the brace.
The doctor also advised that it looked like I would need a brace only on my right ankle. He suggested I try only one of the braces and see what happened. He was right. I now wear a brace only on my right ankle and Dr. Scholl's insole number 410 ($45). I failed to check reviews before visiting the Good Feet Fraud Store. The moral of the story: Do your homework!
GREENSBORO, NORTH CAROLINA -- After seeing TV advertisements with people saying how great the Good Feet Store is I got a bit bothered thinking back on my experience back in 2006 with them. In the spring of 2006 I went to the Good Feet Store in Greensboro NC due to some foot and leg pain. I worked and walked on concrete all day and needed relief. They were nice and friendly. I was checked out and given 2 sets of supports. A pair of huge black arch supports and a pair of smaller ones to wear in between using the big ones. I was told to start off with just a few minutes a day with the big black ones and slowly increase my wearing time and wear the small ones in between.
I tried and tried and returned to the store a couple of times and was even sold some other pads and products to use with them. It was awful. After a short time I had to stop using them. The pain they caused was really bad. The pain lasted a couple of months. At times I felt like I could barely walk because my right foot hurt so bad due to these things.
I went to a proper professional (a doctor) and he told me what a rip off the Good Feet Store was and that he had seen a few people that had problems with them. And they were sooo expensive. I think I spent around $500.00 all together. Maybe they have helped some people but my advice is to stay away from them and go to a real professional if you have foot problems. Or just go and buy some arch supports at the drug store like I finally did (this was the doctor's advice) now my feet are fine. Good Feet Store is a ripoff.
ALBANY, NEW YORK -- The people in the store were very nice and seemed knowledgeable regarding their product. But all that seems to be done is to take an impression of your feet and supposedly go into another part of the store to go over the results. My husband has an artificial knee and hip. He is in considerable pain when walking. I suggested we go to the Good Feet Store to see if they had anything that would help him. The salesperson came out with a hard piece of plastic shaped supposedly bent to the shape of his feet. We even bought sneakers. The whole bill was almost seven hundred dollars. I feel we were ripped off because his pain became worst while he wore them.
Seeing all the commercials on TV praising how they felt after using the inserts I think the whole thing is a sham. If we were to do something I would go to a podiatrist. I have told everyone I know who are thinking going to the Good Feet Store not to. It was like throwing money down the drain.
SANDY, UTAH -- I've had some foot pain and have worn for a few years the orthotics a podiatrist had made for me several years ago at a cost between $200-$300. I saw the Good Feet ads and went into the local store. They were forthright about the roughly $1,000 cost for the three sets of arch supports. But I asked what scientific basis for using three sets of arch supports with different arch heights versus just one pair. They were unable to provide written backup for their method (their ads rely heavily on emotional testimonials) and the salesperson told me that some man back in the 1940s had devised the method. Needless to say, this is an unscientific and expensive scam.
After my visit, I went to a local shoe store run by a professional orthotist. He agreed with my assessment that Good Feet is a scam. He also told me that my supposedly custom orthotics, obtained years earlier from my podiatrist, were not custom at all but could be bought for about $35 (vs. the $200 to $300 I had paid). He reshaped these existing orthotics for me (to increase the arch to better fit my foot) and added a pad to deal with a specific foot problem. Cost: $40. He told me real, custom-fitted orthotics do cost in the $200 to $300 range, but there is no need or evidence to support buying three sets of them from Good Feet.
SALEM, OREGON -- Saw the TV ads for Good Feet. Have trouble standing in one spot for long with Foot and Back pain. Went to Salem G.F. store. Tried on a couple pairs of shoes and different inserts. Salesperson said you have to give them time to work. At no time did I feel they had my best interests in mind. Spent maybe 45 minutes trying out their products and the bill for a pair of shoes and inserts was almost a $1,000.
The salesperson was actually shocked when I said I had to think about it. Not very upfront on how much they cost. Left a phony email address and phone # so as not to be bothered with follow up calls to buy. As a salesperson myself I wanted to see how they operate. They have no medical training or any real concern for you as a person. Run, walk or crawl if you have to away from this black hole for the gullible.
LONETREE, COLORADO -- I walked into The Good Feet Store and asked the price range for arch supports. I was told 200.00 to 400.00. Pricey but I'm worth that if it will help me with knee and hip pain. I walked across an ink blot and made impressions. Easy enough! Then I'm presented with 3 arch supports. One that I will work up to and one for walking or hiking and one for my house slippers. (Really! In my house slippers?) So then came the pitch! Over 900.00! I told the sales person I only had 500.00 left on my flex card and the 900.00 was way out of my range. But like magic I was offered two of the supports for ONLY 545.00!
I just wasn't sold, something told me to NOT make the deal. Just putting in the arch supports the very first time I was told that I was then walking with correct posture. Lol! Really?! That fast? I told him I would be back the next day if I decided to go with his offer and was told the store manager would be back and he was just trying to make it work for me so it was a "today deal or no deal". I walked out and then found all the poor reviews. Yikes! Glad I ran! How are they staying in business?
SANDY, UTAH -- After seeing their infomercial and being in severe pain, I made an appointment. I was so desperate for relief I did not do my "due diligence" to check reviews before I went. I expected to pay a price for a proprietary idea but had no idea it would be so exorbitant. I signed some disclaimer, I am ashamed to say I did not read, when I first arrived. I was got three plastic inserts, insoles to cover them and one pair of shoes (regular New Balance shoes, retail $59.95) and was charged $1,168.
I nearly had a heart attack on the spot and was so dumbfounded I caved and paid and walked out still in pain (I did not expect instant relief). This is nothing short of predatory pricing aimed at people desperate to get pain relief. I hope others will do their "due diligence" and check reviews before they ever try this. I was ripped off royally.
NEWTON, MASSACHUSETTS -- I couldn't get out of bed without stretching and rubbing my feet for at least 20 minutes - I had horrible excruciating pain coming from a bunion on my feet and on my feet for up to 16 hours a day for 20 years. I had actually switched jobs to a bus driver because of this situation.
I went into the Good Feet store and I was instantly amazed at the relish I felt in the store, I bought them after walking in them for an hour in the store, I didn't care what people thought. I was going to walk an hour and then before I bought them I had instant relief. My husband had released about three days later after following the instructions for use.
We're both very satisfied. I haven't had that pain in my life for 15 years since I've been wearing my orthotics. I recommend this but look at the wear on your shoes. Tells you a story about the problem... do your homework. Best $$$ I ever spent, lifetime guarantee. I brought my orthotics back about 8 years after I purchase them and they replace them with a new pair as soon as they started to get a little bit bendable.
TULSA, OKLAHOMA -- Although the staff are very friendly, the products did not work for me. I asked questions prior to buying the product and they gave me all the right answers which later were the wrong answers. They also tell you you have 90 days to return the product but what they don't tell you is the 90 days is to make adjustments. I should have read the receipt before they rung up the product because on the receipt (after the sale) it tells you NO REFUND.
I have a narrow foot and I told my salesperson I had a problem with my foot lifting out of my shoes with previous supports and he assured me it would not happen with these. It did. They do the testing in a pair of shoes they sell and it feels good in the store but go home and put on a pair of shoes you wear and it is a whole different feel. I got an adjustment but fast forward I have $1200 worth of supports sitting in my closet.
SAN ANTONIO, TEXAS -- The lady who helped was very nice and knowledgeable. I don't know if they are going to help because I just got the inserts, but I do know the sales tactics are unethical. I felt so stupid and taken advantage of!! They move through the pricing and what you get like it is the lightening round.
She tells you what you are going to get (as if it is included in the already exorbitant price) and then when you finally get a chance to actually look at receipt (which is after you have signed on the dotted line), you realize how much stuff you just paid for that you didn't need. Somewhere in the lightning round she throws in the no return policy, so you slowly realize you are screwed. The sales tactics are worse than a car dealership, be ready!!