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No Refunds and Incompetent
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

KAYSVILLE, UTAH -- I have had a life-long problem with my ankles. They roll inward -- a condition called pronation. After seeing TV ads for Good Feet Stores, I decided to try it out. I went to the store in Kaysville, Utah. A very pleasant young lady made an impression of my feet using an inkpad. As she worked to "diagnose" my problem, I asked what kind of training she had for the job. She replied that "It was mostly on-the-job," and she actually had no professional training.

She finished the footprints and then recommended arch supports. There were two grades to choose from. A LIFETIME guarantee, for $1000. For that price, supports would be replaced for 50% discount if they wore out. The second level was a 30-day guarantee for about $350. Replacement after 30 days would not have a discount.

She was honest, however, and told me there would be no refund if I was not satisfied. However, they would give in-store credit if I was not satisfied. I could use the credit to buy some of their New Balance Shoes. I was dumb enough to pay for the 30-day job. It took only a few hours to realize I had made a BIG mistake. I did return and used my "credit" to purchase a nice pair of shoes for me and another pair for my daughter.

Later, I paid a visit to a podiatrist. He told me my problem was NOT my arches. I needed only moderate arch support, which I could get by going to Walmart and using one of Dr. Scholl's machines. What I really needed was an ANKLE BRACE. My health insurance covered all but a $40 co-pay for the doctor and $35 for the brace.

The doctor also advised that it looked like I would need a brace only on my right ankle. He suggested I try only one of the braces and see what happened. He was right. I now wear a brace only on my right ankle and Dr. Scholl's insole number 410 ($45). I failed to check reviews before visiting the Good Feet Fraud Store. The moral of the story: Do your homework!

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I Was Shocked and Surprised
StarStarStarStarStarBy -
Rating: 5/51

CALSBAD, CALIFORNIA -- I have Plantar Fasciitis and I tried various ways of healing this. I tried things from orthotics, physical therapy, massage, acupuncture, special ointments, clays, salts, oils. Pretty much if it was within my reach I was going to try it. Finally I had come to the conclusion to keep doing my exercises even though they didn't seem to make a difference.

While on a cruise I visited the spa and there was a person there showing Good Feet and he was explaining how they could help. I will confess I thought it was an overpriced joke. I checked the reviews online and they were hit and miss which made me even more leery. This guy just wouldn't give up and insisted I give it a try, so I bent (rarely do I bend into any sales pitch) but decided why not.

Oh my goodness what a difference. I came on the ship with crutches (seriously) and I left with what I thought was a little bit of plastic in my shoes that worked. Well it turns out it's not just plastic, it's actually carbon fiber and I can't explain why it works, but it does.

I have been back off the ship for several months now, and I still need these little Happy Feet. I still find it hard to believe that they work for me but they do. I have even tried wearing my shoes without them and yep the pain comes right back.

From the reviews I can tell they don't work for everyone, but they worked for me. I know it's hard to spend the money on what looks so cheap and expensive and knowing there is a risk that it might not work for you. Clearly if it worked for everyone, this would be the cure for all feet problems. Everybody's feet are different and you will not know if it works until you try it. I hope it works for you as well as it has worked for me. I'm so pleased and so happy I purchased these "little healers" because I can walk again without feeling and looking 90.

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Arch Supports Purchased there.major Failure
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

GREENSBORO, NORTH CAROLINA -- After seeing TV advertisements with people saying how great the Good Feet Store is I got a bit bothered thinking back on my experience back in 2006 with them. In the spring of 2006 I went to the Good Feet Store in Greensboro NC due to some foot and leg pain. I worked and walked on concrete all day and needed relief. They were nice and friendly. I was checked out and given 2 sets of supports. A pair of huge black arch supports and a pair of smaller ones to wear in between using the big ones. I was told to start off with just a few minutes a day with the big black ones and slowly increase my wearing time and wear the small ones in between.

I tried and tried and returned to the store a couple of times and was even sold some other pads and products to use with them. It was awful. After a short time I had to stop using them. The pain they caused was really bad. The pain lasted a couple of months. At times I felt like I could barely walk because my right foot hurt so bad due to these things.

I went to a proper professional (a doctor) and he told me what a rip off the Good Feet Store was and that he had seen a few people that had problems with them. And they were sooo expensive. I think I spent around $500.00 all together. Maybe they have helped some people but my advice is to stay away from them and go to a real professional if you have foot problems. Or just go and buy some arch supports at the drug store like I finally did (this was the doctor's advice) now my feet are fine. Good Feet Store is a ripoff.

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Unscientific hokum
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SANDY, UTAH -- I've had some foot pain and have worn for a few years the orthotics a podiatrist had made for me several years ago at a cost between $200-$300. I saw the Good Feet ads and went into the local store. They were forthright about the roughly $1,000 cost for the three sets of arch supports. But I asked what scientific basis for using three sets of arch supports with different arch heights versus just one pair. They were unable to provide written backup for their method (their ads rely heavily on emotional testimonials) and the salesperson told me that some man back in the 1940s had devised the method. Needless to say, this is an unscientific and expensive scam.

After my visit, I went to a local shoe store run by a professional orthotist. He agreed with my assessment that Good Feet is a scam. He also told me that my supposedly custom orthotics, obtained years earlier from my podiatrist, were not custom at all but could be bought for about $35 (vs. the $200 to $300 I had paid). He reshaped these existing orthotics for me (to increase the arch to better fit my foot) and added a pad to deal with a specific foot problem. Cost: $40. He told me real, custom-fitted orthotics do cost in the $200 to $300 range, but there is no need or evidence to support buying three sets of them from Good Feet.

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Almost Got Scammed
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SALEM, OREGON -- Saw the TV ads for Good Feet. Have trouble standing in one spot for long with Foot and Back pain. Went to Salem G.F. store. Tried on a couple pairs of shoes and different inserts. Salesperson said you have to give them time to work. At no time did I feel they had my best interests in mind. Spent maybe 45 minutes trying out their products and the bill for a pair of shoes and inserts was almost a $1,000.

The salesperson was actually shocked when I said I had to think about it. Not very upfront on how much they cost. Left a phony email address and phone # so as not to be bothered with follow up calls to buy. As a salesperson myself I wanted to see how they operate. They have no medical training or any real concern for you as a person. Run, walk or crawl if you have to away from this black hole for the gullible.

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Felt Scammed
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

LONETREE, COLORADO -- I walked into The Good Feet Store and asked the price range for arch supports. I was told 200.00 to 400.00. Pricey but I'm worth that if it will help me with knee and hip pain. I walked across an ink blot and made impressions. Easy enough! Then I'm presented with 3 arch supports. One that I will work up to and one for walking or hiking and one for my house slippers. (Really! In my house slippers?) So then came the pitch! Over 900.00! I told the sales person I only had 500.00 left on my flex card and the 900.00 was way out of my range. But like magic I was offered two of the supports for ONLY 545.00!

I just wasn't sold, something told me to NOT make the deal. Just putting in the arch supports the very first time I was told that I was then walking with correct posture. Lol! Really?! That fast? I told him I would be back the next day if I decided to go with his offer and was told the store manager would be back and he was just trying to make it work for me so it was a "today deal or no deal". I walked out and then found all the poor reviews. Yikes! Glad I ran! How are they staying in business?

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Predatory Pricing
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SANDY, UTAH -- After seeing their infomercial and being in severe pain, I made an appointment. I was so desperate for relief I did not do my "due diligence" to check reviews before I went. I expected to pay a price for a proprietary idea but had no idea it would be so exorbitant. I signed some disclaimer, I am ashamed to say I did not read, when I first arrived. I was got three plastic inserts, insoles to cover them and one pair of shoes (regular New Balance shoes, retail $59.95) and was charged $1,168.

I nearly had a heart attack on the spot and was so dumbfounded I caved and paid and walked out still in pain (I did not expect instant relief). This is nothing short of predatory pricing aimed at people desperate to get pain relief. I hope others will do their "due diligence" and check reviews before they ever try this. I was ripped off royally.

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Questionable Sale Tactics
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SAN ANTONIO, TEXAS -- The lady who helped was very nice and knowledgeable. I don't know if they are going to help because I just got the inserts, but I do know the sales tactics are unethical. I felt so stupid and taken advantage of!! They move through the pricing and what you get like it is the lightening round.

She tells you what you are going to get (as if it is included in the already exorbitant price) and then when you finally get a chance to actually look at receipt (which is after you have signed on the dotted line), you realize how much stuff you just paid for that you didn't need. Somewhere in the lightning round she throws in the no return policy, so you slowly realize you are screwed. The sales tactics are worse than a car dealership, be ready!!

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Shoe Inserts
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

MAPLEWOOD, MINNESOTA -- I have plantar fasciitis and had heard that their inserts help with that so I went to the store and the salesman did an inking of my feet and got a set that he thought would work for me. They felt good when I did their 'famous' test walk in the store. After a few days my feet were back to hurting as much and more so I went back in since I had 60 days to exchange them (of course NO refund). They gave me another set to try and they felt better during the test walk in the store.

A couple weeks later my feet were in pain again and I was told to give them a little longer and carefully follow the instructions, which I had been doing all along. I gave it 2 more weeks and went limping back. Another salesperson did the ink thing on my feet again and gave me another set which worked for a couple weeks, by then my 60 days were up and my feet hurt worse than when I first went in.

If you have a thousand dollars to waste go there, they will gladly take your money. I'm on social security and didn't have it to throw away. My family doctor sent me to physical therapy and the therapist said those insert would never have helped my feet. Thanks to her my feet are feeling much better for a fraction of the cost.

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Be Careful Before Buying There
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CINCINNATI, OHIO -- In August 2016, I went to the Good Feet Store after pain caused by plantar. I was told I needed to spend over $700.00 for three sets of inserts. When I told them I could not afford that amount I was told I could spend $300.00 and my problem would be relieved, but "it would take a little longer", about a month. I suffered so much pain I could hardly walk. I called and was told I needed to give the inserts more time.

I wore them for 3 months and had to stop. The pain in my feet was terrible. After several calls and emails I finally received 2/3 of my money back but it was not easy. Ironically, I then purchased a set of soft inserts for my shoes for $12.00 that solved my problem from a nearly drug store. I did not feel the employees understand foot issues but certainly did understand their sales pitch.

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Good Feet Rating:
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2.2 out of 5, based on 172 ratings and
197 reviews & complaints.
Contact Information:
Good Feet
2270 Cosmos Ct
Carlsbad, CA 92011
800-509-4535 (ph)
www.goodfeet.com
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