Preview Review

Next Review

Good Feet Consumer Reviews

Most Popular | Newest | More Options >
More filter options:
No Refunds and Incompetent
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

KAYSVILLE, UTAH -- I have had a life-long problem with my ankles. They roll inward -- a condition called pronation. After seeing TV ads for Good Feet Stores, I decided to try it out. I went to the store in Kaysville, Utah. A very pleasant young lady made an impression of my feet using an inkpad. As she worked to "diagnose" my problem, I asked what kind of training she had for the job. She replied that "It was mostly on-the-job," and she actually had no professional training.

She finished the footprints and then recommended arch supports. There were two grades to choose from. A LIFETIME guarantee, for $1000. For that price, supports would be replaced for 50% discount if they wore out. The second level was a 30-day guarantee for about $350. Replacement after 30 days would not have a discount.

She was honest, however, and told me there would be no refund if I was not satisfied. However, they would give in-store credit if I was not satisfied. I could use the credit to buy some of their New Balance Shoes. I was dumb enough to pay for the 30-day job. It took only a few hours to realize I had made a BIG mistake. I did return and used my "credit" to purchase a nice pair of shoes for me and another pair for my daughter.

Later, I paid a visit to a podiatrist. He told me my problem was NOT my arches. I needed only moderate arch support, which I could get by going to Walmart and using one of Dr. Scholl's machines. What I really needed was an ANKLE BRACE. My health insurance covered all but a $40 co-pay for the doctor and $35 for the brace.

The doctor also advised that it looked like I would need a brace only on my right ankle. He suggested I try only one of the braces and see what happened. He was right. I now wear a brace only on my right ankle and Dr. Scholl's insole number 410 ($45). I failed to check reviews before visiting the Good Feet Fraud Store. The moral of the story: Do your homework!

Replies
Advertisement
Life Changing Experience!
StarStarStarStarStarBy -
Rating: 5/51

SAN ANTONIO, TEXAS -- I have been living with horrible foot pain for at least 4 yrs. I have been to at least 5 foot doctors with no relief. One doctor wanted to do surgery even though he did not understand the cause of pain. None of them could explain the cause of pain. The pain was on the balls of my feet. It was so intense that some mornings it was all I could do to walk carefully, slowly and 'softly'. The pain would also be on the tip of my second to little toes. I would wonder where all this would end if this condition continued to progress. I have tried every imaginable insole to subside the pain, but nothing ever worked.

A friend suggested that I give Good Feet a try. And so I did on October 14, 2017. I made an appointment to meet with a sales representative that day. The store was 141 miles away in San Antonio. It was more than well worth it. Better said, it was life changing! The insoles which I was carefully fitted are correcting my feet and the pain in less than a month has just about left!!! I cannot believe it!!!

Merrie ** fitted me and worked with me for over 2 hours to ensure a proper fit and everything perfect. She was my angel that day and has continued to follow up with me, making sure that all is working out well. Absolutely the best in customer service and tops in class. I feel like family and believe she genuinely cares about the progress of my foot health. I put these insoles (I have purchased 4 different types and several of certain ones) in every shoe I wear including my water socks, so I can walk on the beach and keep my feet in correct position.

This was a monetarily expensive investment. But I have spent much more with all the doctors I have been and spent so much time. These insoles fixed what the doctors would not do. I am amazed! Best investment I have ever made because it is paying huge dividends in returning my foot health, my mental health and time and money which I will not lose to going to doctors to fix this problem. Thank you Good Feet and Merrie **! Customer for life.

Replies
Buyer beware.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CRANBERRY, PENNSYLVANIA -- In my opinion I think it is a scam. They advertise we custom fit you can walk in their store with them. I go in and the clerk measures my feet and I thought she was going to custom make these for my feet and I would come back in a week. She goes in the back room and comes out with a pair of inserts and put them in my shoes and says, "Try them out."

Red Flag #1. This store front is about the size of the average living room so how much walking can you do. The cost I paid was 322.00. She tells me there are no refunds just store credit within 30 days. Red flag #2. I can understand if it was something they custom-made you don't get a refund but these are just plastic inserts they got out of the back room. My feet were hurting real bad so I took them and did exactly what she told me to start 30 minutes and add 30 minutes each day and when I get to the 8th hour I can wear them to exercise and do whatever I want. They didn't work for me.

I talked to a guy at work and he said take them back to the Good Feet Store and buy these inserts at Target or Amazon called WalkFit for 19.95. OMG. They looked darn near identical. They felt identical plus they give you three metatarsal pads low med and high that you can snap in the insert which feel so much better than what they tried to sell me. 5.00 replacement each year where the Good Feet Store charges 20.00. Bottom line I got store credit I was lucky. Go to the Good Feet Store first. Try on what they are trying to sell but don't buy them then go to Target or Amazon and try out the WalkFit for 19.95. You won't feel no difference.

Replies
I Was Shocked and Surprised
StarStarStarStarStarBy -
Rating: 5/51

CALSBAD, CALIFORNIA -- I have Plantar Fasciitis and I tried various ways of healing this. I tried things from orthotics, physical therapy, massage, acupuncture, special ointments, clays, salts, oils. Pretty much if it was within my reach I was going to try it. Finally I had come to the conclusion to keep doing my exercises even though they didn't seem to make a difference.

While on a cruise I visited the spa and there was a person there showing Good Feet and he was explaining how they could help. I will confess I thought it was an overpriced joke. I checked the reviews online and they were hit and miss which made me even more leery. This guy just wouldn't give up and insisted I give it a try, so I bent (rarely do I bend into any sales pitch) but decided why not.

Oh my goodness what a difference. I came on the ship with crutches (seriously) and I left with what I thought was a little bit of plastic in my shoes that worked. Well it turns out it's not just plastic, it's actually carbon fiber and I can't explain why it works, but it does.

I have been back off the ship for several months now, and I still need these little Happy Feet. I still find it hard to believe that they work for me but they do. I have even tried wearing my shoes without them and yep the pain comes right back.

From the reviews I can tell they don't work for everyone, but they worked for me. I know it's hard to spend the money on what looks so cheap and expensive and knowing there is a risk that it might not work for you. Clearly if it worked for everyone, this would be the cure for all feet problems. Everybody's feet are different and you will not know if it works until you try it. I hope it works for you as well as it has worked for me. I'm so pleased and so happy I purchased these "little healers" because I can walk again without feeling and looking 90.

Replies
Advertisement
Arch Supports Purchased there.major Failure
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

GREENSBORO, NORTH CAROLINA -- After seeing TV advertisements with people saying how great the Good Feet Store is I got a bit bothered thinking back on my experience back in 2006 with them. In the spring of 2006 I went to the Good Feet Store in Greensboro NC due to some foot and leg pain. I worked and walked on concrete all day and needed relief. They were nice and friendly. I was checked out and given 2 sets of supports. A pair of huge black arch supports and a pair of smaller ones to wear in between using the big ones. I was told to start off with just a few minutes a day with the big black ones and slowly increase my wearing time and wear the small ones in between.

I tried and tried and returned to the store a couple of times and was even sold some other pads and products to use with them. It was awful. After a short time I had to stop using them. The pain they caused was really bad. The pain lasted a couple of months. At times I felt like I could barely walk because my right foot hurt so bad due to these things.

I went to a proper professional (a doctor) and he told me what a rip off the Good Feet Store was and that he had seen a few people that had problems with them. And they were sooo expensive. I think I spent around $500.00 all together. Maybe they have helped some people but my advice is to stay away from them and go to a real professional if you have foot problems. Or just go and buy some arch supports at the drug store like I finally did (this was the doctor's advice) now my feet are fine. Good Feet Store is a ripoff.

Replies
Unscientific hokum
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SANDY, UTAH -- I've had some foot pain and have worn for a few years the orthotics a podiatrist had made for me several years ago at a cost between $200-$300. I saw the Good Feet ads and went into the local store. They were forthright about the roughly $1,000 cost for the three sets of arch supports. But I asked what scientific basis for using three sets of arch supports with different arch heights versus just one pair. They were unable to provide written backup for their method (their ads rely heavily on emotional testimonials) and the salesperson told me that some man back in the 1940s had devised the method. Needless to say, this is an unscientific and expensive scam.

After my visit, I went to a local shoe store run by a professional orthotist. He agreed with my assessment that Good Feet is a scam. He also told me that my supposedly custom orthotics, obtained years earlier from my podiatrist, were not custom at all but could be bought for about $35 (vs. the $200 to $300 I had paid). He reshaped these existing orthotics for me (to increase the arch to better fit my foot) and added a pad to deal with a specific foot problem. Cost: $40. He told me real, custom-fitted orthotics do cost in the $200 to $300 range, but there is no need or evidence to support buying three sets of them from Good Feet.

Replies
Almost Got Scammed
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SALEM, OREGON -- Saw the TV ads for Good Feet. Have trouble standing in one spot for long with Foot and Back pain. Went to Salem G.F. store. Tried on a couple pairs of shoes and different inserts. Salesperson said you have to give them time to work. At no time did I feel they had my best interests in mind. Spent maybe 45 minutes trying out their products and the bill for a pair of shoes and inserts was almost a $1,000.

The salesperson was actually shocked when I said I had to think about it. Not very upfront on how much they cost. Left a phony email address and phone # so as not to be bothered with follow up calls to buy. As a salesperson myself I wanted to see how they operate. They have no medical training or any real concern for you as a person. Run, walk or crawl if you have to away from this black hole for the gullible.

Replies
Felt Scammed
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

LONETREE, COLORADO -- I walked into The Good Feet Store and asked the price range for arch supports. I was told 200.00 to 400.00. Pricey but I'm worth that if it will help me with knee and hip pain. I walked across an ink blot and made impressions. Easy enough! Then I'm presented with 3 arch supports. One that I will work up to and one for walking or hiking and one for my house slippers. (Really! In my house slippers?) So then came the pitch! Over 900.00! I told the sales person I only had 500.00 left on my flex card and the 900.00 was way out of my range. But like magic I was offered two of the supports for ONLY 545.00!

I just wasn't sold, something told me to NOT make the deal. Just putting in the arch supports the very first time I was told that I was then walking with correct posture. Lol! Really?! That fast? I told him I would be back the next day if I decided to go with his offer and was told the store manager would be back and he was just trying to make it work for me so it was a "today deal or no deal". I walked out and then found all the poor reviews. Yikes! Glad I ran! How are they staying in business?

Replies
Advertisement
Feet Far More Comfortable and More Balanced
StarStarStarStarEmpty StarBy -
Rating: 4/51

UK -- The spa on board offered footprint lecture as I have been having problems with my feet I attended the talk. A foot print was done and then the lady tried the EnduraStep on some of us. She did one on me and I was very impressed. It was quite expensive but I had already tried gels so I bought a pair. She stuck it to my sandals and it helped during the SS tours. Since home I swapped to my daily shoes - I feel much more balanced and comfortable. I recommend it - the price is worth the benefits. Nov 2017.

Replies
Supports
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

PHOENIX, ARIZONA -- Do not buy the arch supports from the Good Feet store! It's a gimmick. The people who work there are not qualified nor properly trained to make any diagnoses of your problem. Their return policy is ridiculous, their mistake, and they won't own it, or refund your money. I've had back problems, and the pain radiates into my feet... the salesman said it's definitely no arches causing a lot of problems. No it isn't. He has no clue what he's talking about. They are trained to take your money, knowing you won't see a dime back. Even when you take them a dr. report stating, has nothing to do with what he said...

Then he plays the 'I don't remember' routineā€¦ They're not trained. Their policy isn't going to last. These poor people are being taken for a ride. Either way, they know with a credit... they've got your money! Do your research, also. There are good feet supports at Target and Walmart. $15-$20.00 At best... Do not shop or give any of your money to the good feet store... Gimmick!!!

Replies
Top of Page | Next Page >

Good Feet Rating:
Star Star Empty star Empty star Empty star
2.2 out of 5, based on 178 ratings and
203 reviews & complaints.
Contact Information:
Good Feet
2270 Cosmos Ct
Carlsbad, CA 92011
800-509-4535 (ph)
www.goodfeet.com
Compare Health/Fitness Companies