Health Insurance Innovations Consumer Reviews - Page 4

AUSTIN, TEXAS -- Run away! This is not a reliable company. I was attempting to get health care for my daughter. After being on the phone for 40 minutes with an agent we were disconnected. I called back and was on the phone for another 45 minutes. The health insurance I was buying from UnitedHealthOne was canceled and switched to A1 indemnity insurance (which isn't health insurance) without my knowledge.

The payment was supposed to have been stopped. However, a charge for yet another insurance company called Loomis appeared on my account. The entire experience was tiresome, pointless, and an exercise in futility. My daughter still has no health insurance. HIIQuote doesn't deserve even one star.

TAMPA, FLORIDA -- We were misled on the actual policy. It was not medical, it was only catastrophic coverage, it was not ACA compliant, and did not even cover both of us. Come to find out Arkansas and Montana have filed a cease and desist because of the exact issues we had. Check out their 581 complaints on the BBB. We paid over $6000 for a medical insurance policy for our family which we did not actually have. We never received information about the policy or even a card. Unbelievable how dishonest, misleading, and dangerous this company is. If ever a class action suit is filed against them we will sign up with bells on.

VALPARAISO, INDIANA -- I signed up for Health Insurance with Health Insurance Innovations. They took more than what they quoted me and two months before I needed them to start my policy up. Never got a packet about my coverage and couldn't call my agent without getting out on hold for 18 minutes at a time each time.

ROLLA, MISSOURI -- I've read some of these reviews and it's very similar to my experience with HII. I also was told this was real insurance so I bought it for tax purposes then a few months later started having some stomach issues. So I went to see a doctor and he ordered an ultrasound. I was worried if I was covered for this so I called and asked. They assured me it would be covered but almost a year later now they have rejected my claim and I'm stuck with thousands of dollars worth of medical bills.

CORINTH TX -- I have claim after claim they continue to deny. They have denied every claim from every doctor we have ever gone to and that included a TV accident. They have denied claims were we got pre-approval on.

TAMPA, FL -- This company is a total scam. They bait you with one thing then when the policy ends they continue to charge you with useless insurance that they claim you authorized. AVOID THIS COMPANY!!!

FLORIDA -- This company is fraud. My husband is a diabetic and had to go to the hospital all because this company is fraud. He could not even get his medications. I will be more than happy to join teams with anyone's lawyer out of my state to sue this company due to their fraud acts. Let me know A.S.A.P.

TAMPA, FLORIDA, FLORIDA -- I lost $6500.00 on this company over three years and got nothing out of it. Not even $1.00. Their customer service is ZERO and they just do not honor their business at all. Run away from them as fast as you can. They deactivated my account and kept taking the monthly charge from my credit card (4 months) before I found it out. I earn my money hard but they could take it away from me effortlessly.

UNKNOWN -- It is very hard to understand the customer service reps because their phone lines are poor and cut out. Additionally, we had a plan that was canceled 6 months ago and they kept charging my company a small fee hoping that I wouldn't notice the charges. I'm now trying to get them to refund the money that they inappropriately billed me.

TAMPA, FLORIDA -- Thankfully, I haven't made a purchase. Their sales department, however, got a hold of my number somehow. I receive two to three calls from them a day, despite having repeatedly asked to be taken off of their call list. When I mention this to their employees, they become hostile, or hang up on me. I have filed a complaint against them.