COLUMBIA, MARYLAND -- Worst service ever. We waited for over 3 hours to get past the waiting room. Front desk nurse was rude and had no interest in helping us. Worst service and no concern for patient needs. Time is not an issue to the obese nurse sitting behind the desk because our visit was not a severe situation in her eyes. We will never go back! That's for sure.
COLUMBIA, MARYLAND -- THIS IS THE WORST HOSPITAL IN MARYLAND!! DO NOT GO HERE!!! I went to the ER in severe pain, spent 9 hours to be MISDIAGNOSED and sent home with pain medication. Turns out, I actually had a very serious infection that was causing the pain. Howard County ran no tests or cultures for infection and I was NEVER even examined by a doctor. The only test the ER felt was necessary was an ultrasound to look for cysts. The doctor then sent to nurse in to tell me to go home. On top of being misdiagnosed, the general care while in the hospital was horrendous.
My sister, who was with me the whole time, arrived and was told to have a seat because I was having my blood drawn. That was a lie. I was actually sitting approximately 20 feet away in an internal waiting room and had to get up to go get her myself, thus my sister was now an unidentified visitor with no name tag or record of signing in. I waited hours for Hospital Transport to take me to the ultrasound department. Once my ultrasound was completed, I began waiting for Hospital transport to take me back to my room.
After about 30 minutes of other patients who finished after me being picked up and taken to their rooms, my sister decided she would just take me back herself. You would think an unidentifiable visitor transporting a patient in a wheel chair would alarm the staff, but that is not the case. She wheeled me past multiple employees and straight through the nurse's area without question. In this case, yes the unidentifiable person was my sister, but as a patient, I would like to know that the hospital has some level of standards for addressing visitors (wandering the hospital) that have no identification.
So if you don't mind a hospital that has zero regard for unidentified persons interacting with patients and you would like to be misdiagnosed, Howard County General Hospital is the right hospital for you.
I had my daughter at HCGH on January 28, 2010. My husband completed the paperwork for her SSN and birth certificate that same day and gave it to the hospital. Six weeks later, HCGH has still failed to file her information and so there is no record of her being born. This is not merely a clerical error or an oversight. When we called to inquire, we were told they routinely do not file newborn paperwork on time and that they are at least six weeks behind.
MARYLAND -- To help keep me as a potential future customer, I would like the following: I want both the Hospital billing Department and the collection agency write to me clarifying that the bill is paid and no damage has occurred to my credit record. At the very least I would like a response from your company regarding this incident. Thank you for your time.