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Do not go to them
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BETHLEHEM, PENNSYLVANIA -- I reached out to this company in Bethlehem, PA and asked very specific questions before I made the appointment. I was lied to from the start. I was told Cool Sculpting started at $750 for the abdomen. Then when I met the person, she flipped out small book from the company and showed 3 before and after photos from the procedure not even done by the tech which would be doing my procedure. When I asked to see before and afters they had done she literally pulled a piece of paper out of the trash and told me they can't show me any others because of Hippa laws.

Then she told me it would be $4200 even after their big sale of 30% off. I told her I would not have even wasted my time coming in if they told me that up front. Lipo costs $5000 with anesthesia and an overnight hospital stay. How this company gets away with charging a ridiculous amount for a procedure they could not even show me they have done well on others is outrageous. This is a company catering to clients who have discretionary income and certainly their approach to sales and customer service needs to be addressed. I would not recommend at all to others.

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Cancelling Treatment Due to Move Outside the Country
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

INDIANAPOLIS, INDIANA -- I went in in November or December 2014 to get my underarms treated for $1499. In February I told them I'd need to cancel the treatments because I was moving out of the country. At the point, I had only gotten two treatments on one underarm and one on the other (had cellulitis) so really 2.5 treatments. While in the other country I was still being billed! So, I had to call long distance to get this taken care of. They said the person in charge would call me back, she never would. After multiple calls and no call back, I filed a dispute and they credit about $550 back but the balance was still over $800 and they kept billing me.

I called again, promised a call back, and still no call backs! Last night a collections agency called me as a result of their lack of professionalism and dealing with complaints. They don't deal, they let your credit score you work hard to upkeep go hay wire. I called them again saying I would not pay for a service I was no longer using! Especially not $800+ for two and a half treatments. If the regional manager doesn't call back, as promised, I will take matters into my own hands!

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Not Worth the money... Didn't Work. :(
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ROBINSON TWP, PENNSYLVANIA -- I spent over $2500 to have my love handles Cool Sculpted! Don't waste your money. My figure is worse than before. The area sculpted was more around my rib cage, not my love handles. I was very specific that my love handles were my problem spot. Now my love handles look bigger than before. She showed me before and after pictures. Which looked the same. She indicated it was because I gained weight. I have actually lost weight since I went. When you go for your consult and they weigh you they don't tell you your weight. I really wish I didn't do this!!!

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Coolsculpting Procedures Are a Completely Waste of Money!!!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CORAL GABLES, FLORIDA -- DON'T EVEN THINK of doing this procedure: COOLSCULPTING!!! Not only it cost more than a liposuction, but it should be considered illegal. A rip-off totally. They show you pictures (amazing ones), promises 20% result max - exactly, a MAX of 20% result - (stupid me that bought that minimum percentage and that not even 1% I could see).

For more than $3,500.00 for the stomach, love handles and back fat removal and in 5 months you cannot see ANY result at all. On my follow-up, even the attendant that exam me, said it was ZERO difference. My back fat, it's today worst than it was before. I have a bar of fat showing now. PLEASE, do yourself a favor and don't be stupid as I was.
DON'T DO IT!!!

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Consultation
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

PLANTATION, FLORIDA -- I went to Ideal Image today and they are running 50% off on laser hair treatments and for a full facial 4500 freaking dollars for 9 treatments. SMH, ridiculous. I had liposuction almost a year ago and only paid $6000 for my flanks, back and abdomen. So if they think I'm going to pay $4500 laser hair removal they have lost their marbles. This was a waste of my time. These people are clearly just money hungry. They don't care about the people. We are coming to you with our personal problems hoping that you guys can help and the only thing you clearly care about is the money.

I went to South Florida Cosmetic Surgery just for a consult last weekend. I like to explore my options just to make sure I will have top-notch service for my dollars and I asked the nurse, "Will your machine remove my hair permanently?" She answered with integrity and told me honestly "You will need blood work done before I can answer that question" and actually explain why she said it. She was sincere and didn't sell me a dream about being hairless unlike Ideal Image. They guaranteed you a lifetime treatment if hair come back but failed to tell me that I will have a co-pay of $150.00 or more.

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Lead on and Ripped Off
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

ST. LOUIS, MISSOURI -- As long as you have dark hair and pale skin you're a "perfect candidate". They don't tell you that the hair has to be really really dark and coarse in order for laser to work. They let me buy packages where laser didn't take for the most part, about 90% of areas, because as I learned it doesn't work on peach fuzz hairs. When I told them this during consultation they told me it works on peach fuzz, which is a misleading lie because it didn't. When I told them this they play dumb and come up w/ excuses. They are dishonest, misleading crooks.

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HORRIBLE
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

WESTMINISTER, COLORADO -- I just completed my 9th treatment on my face. My hair growth is 10x worse than when I first started my treatments. They set up an appointment for an "evaluation" and just took pictures of my face and said it would take a week or so to get a call back to see if they approve 2 more treatments. She also stated that if it didn't work they MIGHT be able to refund my money back or at least half which is complete BS.

If I'm paying almost 4 grand for this I expect it to work or expect a full refund. They aren't the ones having to deal with this excessive hair growth. Also every time I go for my treatment there is always new staff. Makes me wonder what does so wrong that they have such a huge turn over.

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More Than Three Times the Cost of Other Places and They Burned Me!
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

OMAHA, NEBRASKA -- Thought I was getting a great deal, turns out it was all a scam like the other posts suggest. I paid over 3K for bikini laser hair removal which doesn't even include your back side! While there is significant hair loss, I do still have dark brown hair growth that they say "won't go away because the hair is too thin." They also burnt my skin very badly last time.

When I called to tell them they had me come in to get some pictures but then nothing else was done. Three months later and I still have burn scars where the pigmentation in my skin is much lighter than the rest of my skin. I would NOT recommend using Ideal Image. The staff is friendly but the amount it costs is not worth it! I have since gone to Village Point Med Spa for other laser hair removal treatment. They charge 1K for the same treatment INCLUDING the back side. I will never recommend Ideal to anyone.

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Hair Removal? Don't!
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

TAMPA, FLORIDA -- Yes, it's a nice, private, clean, nice staff, yadda-yadda... but that doesn't take away from the fact that it's a scheme, a scam! I paid around $5,000 for 5 areas. It was considered 5 areas just to keep adding thousands but in essence I only had a few coarse hairs here and there on my face, neck, & chest area that I was tired of plucking and didn't want to shave. I was told in the consult that I would get free touch ups for life. So, I thought, smooth skin and no blemishes from plucking? I will take it!! Once I came back to sign contract, I was told touch ups would be a small copay.

Almost 3 years later: the hairs aren't as coarse, but they STILL grow and now WAY MORE! I went from having 2 or 3 hairs on my jawline, to a full 12 o'clock shadow, peach fuzz so I feel like I HAVE to go get the expensive touch-ups or shave. It's so much hair now that shaving will make my face look like my hubby's. I can't even afford to get touch-ups in all my original areas, for I would be paying hundreds per visit.

Keep your money & do a pay as you go deal with another company. They will tell you, "Maybe you have a hormonal imbalance", but don't fall for it. It initially seems awesome with having to shave less, but years later I am absolutely ashamed of the way I was handled with Ideal Image. I can't even get into the bumps and scarring from the laser.

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Big Waste of Money & Lied To
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BOCA RATON, FLORIDA -- I am in a very bad financial situation but also, really need to feel better about myself. They had a Groupon sale and I got it even though I shouldn't have. I was promised that I would notice a difference in my clothes. Just about eight pounds overweight, but can't get rid of a flank problem. I was promised I would notice a difference by the salesperson and then once again by the person who did the treatment. I explained that I really could not afford to do this but if it would make a difference in the area that I couldn't lose I would do it.

Have not lost even a pinch. Of course the person I met today was not either person that promised me that there would be a difference and she said they never should have said that. Bait & switch. Waste of $2500!!! The women who took the pictures was trying to tell me that she could see the difference, but trust me, NONE. Don't believe what they say or waste your money unless you can afford to have many treatments & then maybe it would work. I only have a small problem and it did nothing! RIP OFF! Will never go back there for anything again

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Ideal Image Rating:
Star Star Star Half star Empty star
3.3 out of 5, based on 103 ratings and
142 reviews & complaints.
Contact Information:
Ideal Image
One Urban Center, 4830 West Kennedy Blvd., Suite 4
Tampa, FL 33609
813-286-8100 (ph)
www.idealimage.com
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