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Waste of Time & Money
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

WILLOW GROVE, PENNSYLVANIA -- The old adage "If it's too good to be true it probably is" definitely applies here. I spent several hours after being approved for a line of credit to try & fix my love handles. The side effects after lasted 8 days. (The pin pricking feeling was constant & seemed tortuous by the 8th day). But if it had helped I wouldn't have minded. But it didn't. When I went back 2 months later for follow-up, they tried to tell me that the before & after pictures showed 25% improvement - which it clearly did not!! I saw absolutely no difference.

But they said to really get the full benefit I'd have to pay more money for an additional round. The pictures were definitely not a side-by-side accurate comparison (not sure how she managed to alter it but the before pictures were closer and the after pictures were further away creating an illusion that there was a difference but I can tell you I look at my body every day and nothing has changed. Then she tried to tell me that it's probably because I weighed 5 pounds more than before the treatment. That it was somehow my fault, that I had gained weight.

(The truth is I have been dieting for the two months and had actually lost 5 pounds according to my doctor's office). The bottom line is I'm in debt, I struggled with discomfort for over a week, and in the end my body is no different than before I started. The only thing I'm more disappointed in an Ideal Image is myself for falling for the scam.

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Cool Sculpting doesn't work.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

MIAMI, FLORIDA -- Did 1 session of 1 hour of Cool Sculpture on my love handles, and front belly. I saw no results whatsoever. DON'T WASTE YOUR MONEY!! Trust me!! I contacted them to see if they would do something about it, so this is how it went: The first person who reviewed the pictures before and after agreed that there wasn't any difference (this is after waiting 4 months since the procedure).

She then told me that she would let the management know. I then got a call a few days later and the lady only offered me to give me another session but for half the price. They didn't want to own to their responsibility to either give me a refund or do another session for free. I didn't even waste my time anymore, if the first session didn't do anything, I wasn't going to spend more money in this BS.

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Terrible Company
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ALBANY, NEW YORK -- Beware of this company. Make sure before you sign any contract that you have your first treatment, this is the mistake I made. Stupidly I sign the agreement without a test run. When I had my laser treatment it was terrible, I had a lot of pain. Unfortunately, because I sign the agreement, they did not want to let me out of it. After much arguing, finally they gave me some of my money, and I mean some. So, I realized I was stuck but I was making steady payment. So after I get my bill down to approximately $500.00, I get a statement in the mail. Unbelievable they added over $400.00 interest charge to make the bill $990.59.

I call and I get some smart idiot on the telephone, so then I wanted a supervisor who was as much help as a rubber crutch in a room full of broken ankles. The idiot kept repeating that what I got was a promotional rate with no interest...now they will charge me. REMEMBER, DO NOT TRUST THESE PEOPLE.YES I was stupid. But make sure you try your first laser treatment before signing anything. The woman who did mine has the hands of a blacksmith.

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I Feel Robbed
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

LAKELAND, FLORIDA -- I paid over $7000 to have 5 areas treated. I've just completed 10 treatments (9 + 1 complimentary due to poor results) and still have a lot of hair. I will now have to pay for any additional touch ups and still have another year of paying $200 a month on my credit.

I've been told I have the "perfect hair/skin type" and yet I'm not getting the results. I've been asked over and over if I have a hormone deficiency and if I'm able to have kids (causing me to panic and think there's something wrong with me since I haven't yet tried to have kids). The staff at the office I go to are all very nice and friendly, but I definitely think for thousands of dollars and hours of pain, I shouldn't have this much hair left (at least 50% maybe more). :(

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Do not go to them
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BETHLEHEM, PENNSYLVANIA -- I reached out to this company in Bethlehem, PA and asked very specific questions before I made the appointment. I was lied to from the start. I was told Cool Sculpting started at $750 for the abdomen. Then when I met the person, she flipped out small book from the company and showed 3 before and after photos from the procedure not even done by the tech which would be doing my procedure. When I asked to see before and afters they had done she literally pulled a piece of paper out of the trash and told me they can't show me any others because of Hippa laws.

Then she told me it would be $4200 even after their big sale of 30% off. I told her I would not have even wasted my time coming in if they told me that up front. Lipo costs $5000 with anesthesia and an overnight hospital stay. How this company gets away with charging a ridiculous amount for a procedure they could not even show me they have done well on others is outrageous. This is a company catering to clients who have discretionary income and certainly their approach to sales and customer service needs to be addressed. I would not recommend at all to others.

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Cancelling Treatment Due to Move Outside the Country
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

INDIANAPOLIS, INDIANA -- I went in in November or December 2014 to get my underarms treated for $1499. In February I told them I'd need to cancel the treatments because I was moving out of the country. At the point, I had only gotten two treatments on one underarm and one on the other (had cellulitis) so really 2.5 treatments. While in the other country I was still being billed! So, I had to call long distance to get this taken care of. They said the person in charge would call me back, she never would. After multiple calls and no call back, I filed a dispute and they credit about $550 back but the balance was still over $800 and they kept billing me.

I called again, promised a call back, and still no call backs! Last night a collections agency called me as a result of their lack of professionalism and dealing with complaints. They don't deal, they let your credit score you work hard to upkeep go hay wire. I called them again saying I would not pay for a service I was no longer using! Especially not $800+ for two and a half treatments. If the regional manager doesn't call back, as promised, I will take matters into my own hands!

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Not Worth the money... Didn't Work. :(
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ROBINSON TWP, PENNSYLVANIA -- I spent over $2500 to have my love handles Cool Sculpted! Don't waste your money. My figure is worse than before. The area sculpted was more around my rib cage, not my love handles. I was very specific that my love handles were my problem spot. Now my love handles look bigger than before. She showed me before and after pictures. Which looked the same. She indicated it was because I gained weight. I have actually lost weight since I went. When you go for your consult and they weigh you they don't tell you your weight. I really wish I didn't do this!!!

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Coolsculpting Procedures Are a Completely Waste of Money!!!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CORAL GABLES, FLORIDA -- DON'T EVEN THINK of doing this procedure: COOLSCULPTING!!! Not only it cost more than a liposuction, but it should be considered illegal. A rip-off totally. They show you pictures (amazing ones), promises 20% result max - exactly, a MAX of 20% result - (stupid me that bought that minimum percentage and that not even 1% I could see).

For more than $3,500.00 for the stomach, love handles and back fat removal and in 5 months you cannot see ANY result at all. On my follow-up, even the attendant that exam me, said it was ZERO difference. My back fat, it's today worst than it was before. I have a bar of fat showing now. PLEASE, do yourself a favor and don't be stupid as I was.
DON'T DO IT!!!

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Consultation
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

PLANTATION, FLORIDA -- I went to Ideal Image today and they are running 50% off on laser hair treatments and for a full facial 4500 freaking dollars for 9 treatments. SMH, ridiculous. I had liposuction almost a year ago and only paid $6000 for my flanks, back and abdomen. So if they think I'm going to pay $4500 laser hair removal they have lost their marbles. This was a waste of my time. These people are clearly just money hungry. They don't care about the people. We are coming to you with our personal problems hoping that you guys can help and the only thing you clearly care about is the money.

I went to South Florida Cosmetic Surgery just for a consult last weekend. I like to explore my options just to make sure I will have top-notch service for my dollars and I asked the nurse, "Will your machine remove my hair permanently?" She answered with integrity and told me honestly "You will need blood work done before I can answer that question" and actually explain why she said it. She was sincere and didn't sell me a dream about being hairless unlike Ideal Image. They guaranteed you a lifetime treatment if hair come back but failed to tell me that I will have a co-pay of $150.00 or more.

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Lead on and Ripped Off
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

ST. LOUIS, MISSOURI -- As long as you have dark hair and pale skin you're a "perfect candidate". They don't tell you that the hair has to be really really dark and coarse in order for laser to work. They let me buy packages where laser didn't take for the most part, about 90% of areas, because as I learned it doesn't work on peach fuzz hairs. When I told them this during consultation they told me it works on peach fuzz, which is a misleading lie because it didn't. When I told them this they play dumb and come up w/ excuses. They are dishonest, misleading crooks.

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Ideal Image Rating:
Star Star Star Empty star Empty star
3.2 out of 5, based on 109 ratings and
148 reviews & complaints.
Contact Information:
Ideal Image
One Urban Center, 4830 West Kennedy Blvd., Suite 4
Tampa, FL 33609
813-286-8100 (ph)
www.idealimage.com
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