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Ideal Image Consumer Reviews - Page 2

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Misleading
StarStarStarEmpty StarEmpty StarBy -
Rating: 3/51

BROOKFIE, WISCONSIN -- I spent $4000 to get my lower legs done. Their ads that say you can throw out your shaver are a lie. After several treatments, I still have some leg hair that has to be shaved. Also, you can't get tan at all during the treatment period or they won't do them. The whole process takes 1-2 years. They don't mention this when you sign up. Who is going to stay out of the sun for a year? I feel like for $4000 I should have no hair. Would not get this done again. Everyone there was nice and professional. Only plus.

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Assault, Poor Customer Service
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ORLANDO, FLORIDA -- OMG. From the front desk to the Consultant... rudeness is a compliment... The sales consultant raves about the service as if there is nothing better in the world. She made you think that you're getting the best of the deals when there are lots of other excellent places to go and pay way less... She pretended to tie me to a contract of 9 "touch-up" sessions (because it is policy not to sell individual sessions) for the super discounted price of $1,420 (or $157 per session)... This place is extremely expensive for the poor customer service and is not flexible to customer needs.

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Lead on and Ripped Off
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

ST. LOUIS, MISSOURI -- As long as you have dark hair and pale skin you're a "perfect candidate". They don't tell you that the hair has to be really really dark and coarse in order for laser to work. They let me buy packages where laser didn't take for the most part, about 90% of areas, because as I learned it doesn't work on peach fuzz hairs. When I told them this during consultation they told me it works on peach fuzz, which is a misleading lie because it didn't. When I told them this they play dumb and come up w/ excuses. They are dishonest, misleading crooks.

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Professional, Recommend
StarStarStarStarStarBy -
Rating: 5/51

O FALLON, MISSOURI -- Very Professional, pleasant place, and I read negative reviews here about hair growing back. They told me I am paying for 9 times (same areas every 2 months) and my contract has up to 4 free additional treatments (touch-up) in writing until all the hair is gone after all the agreed upon treatments are met. They told me up front gray or white or very light hairs will not be removed. They also told me up front it takes about 9 treatments in my case BEFORE I signed the contract so they are honest about their service because the laser can only burn it out permanent in certain hair growth cycle(s).

It takes multiple treatments to kill all or most of the hair because of different growths. They also have multiple nationwide locations so if you move you are likely to find one. They have a very good cooling spray on their lasers when it fires which makes a BIG difference. I also recommend the numbing gel. The coarser your hair is, the more likely you'll want it. The people are licensed medical practitioners.

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I Want My Money Back. This Is a Total Ripoff
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

DALLAS, TEXAS -- I had my procedure done June of last year. I was supposed to see a major difference by Christmas of 2014. I see no difference at all. I paid $3,525.00 and I'm very very very disappointed. How do all of us get our money refunded back to us? Let's all correspond and get a major lawsuit against this company for false advertisements.

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Expensive and Horribly Managed
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

WEST JORDAN, UTAH -- Do not go here! It is so overly priced, for the same laser down the street you will save hundreds and even thousands. They say their laser is better than competitors, it's not. It's the same laser as many other offices, and I don't think it makes that big of a difference if a nurse or someone trained in aesthetics does the procedure. They sell you even if your hair isn't the right color and won't give your money back because you signed a contract! Go somewhere else!!! You will be glad you did, and so will your wallet.

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Botox nightmare
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

GREENFIELD, WISCONSIN -- Do not waste your time or money on Ideal Image. I was told I would not have sagging eyelids with botox injected into my forehead, so I trusted that I wouldn't. Was I ever wrong! Sure my forehead lines are gone, but I look horrible and older because of excessively dropping eyelids!

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Botox
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CHARLOTTE, NORTH CAROLINA -- I am very disappointed. I went in for Botox. They spent an hour asking me every unnecessary medical question (fear of lawsuits). I chose them due to a special on Botox pricing (now I know why it was a special). A week later, no change. Now, a month later, I have very little results. I am a regular Botox client but this was my first visit to Ideal. It was my last!! I wonder if it was water!! So, look at the syringes before you are injected.

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Didn't Work at All for Me :(
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

I've wanted to get rid of my facial for the longest time. I was tired of waxing and thought laser treatment would be the permanent solution even though probably most expensive. I finished my 9 sessions of treatment plus one double (since I complained of no major improvement). Hair growth started on parts of my face where it wasn't before. *Sigh* Anyways, for me it made it worse and left to finish paying off the credit card!

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Do Not Waste Your Money!
StarStarStarStarStarBy -
Rating: 5/51

DAYTON, OHIO -- Do not waste your money! After I use all my treatment sessions included in package I still have my hair growing. They set up a "free" additional treatment and finally asked me to pay $50 the day I come in for appointment. So they, actually, did lie saying that it is free. Basically, I wasted big money for nothing. I observed 50% hair loss - it is not what I expect. Customer service said it's hormones and it's not their business that I still have my hair growth.

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Ideal Image Rating:
Star Star Star Half star Empty star
3.5 out of 5, based on 89 ratings and
129 reviews & complaints.
Contact Information:
Ideal Image
One Urban Center, 4830 West Kennedy Blvd., Suite 4
Tampa, FL 33609
813-286-8100 (ph)
www.idealimage.com
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