ALAMOGORDO, NEW MEXICO -- Why does it take more than 7 days to cash a check at J C Penney, Alamogordo New Mexico. I do not write "insufficient" checks, money is always there.
It seems they are still living in the "stone ages". ... read full review7 Replies - Latest reply on 08/30/2010
ILLINOIS -- We purchased blinds for our entire house in September. When they finally were delivered in DECEMBER, half of them were wrong. The saleswoman who sold them to us has been rude, unprofessional, and of ... read full review5 Replies - Latest reply on 01/01/2012
Poor Quality of Oxford Shirt
I have purchased button-down Oxford shirts from JC Penney for 35 years. This year will be my last because JC Penney cheapened the quality of the fabric used in this style shirt to the point it is no ... read full review6 Replies - Latest reply on 03/17/2010
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4 Replies - Latest reply on 09/04/2009Add reply
Flag this messageRe: ConfirmationFriday, September 4, 2009 3:21 PM
From: "Juanita Dawson" View contact detailsTo: firstname.lastname@example.orgI cannot begin to tell you how disappointed I am in JCPenny for lending its good name to this marketing scam. Shame on them! I have been a loyal customer to them for 40 years, but after getting run around on this survey, and spending 50 dollars on things I really don't need, and still not getting to the end of the survey, I will never shop there again, and I will make a point of advising my friends and relatives to take their business elsewhere as well. Shame, shame shame JCPenny!
OCALA, FLORIDA -- We went to jc penny to get shoes for my son and was very upset at the outcome. There was a sale on Vans shoes and a sign that said 39.99 and for halter or malone (?) and there was 2 shoes on the shelf ... read full review8 Replies - Latest reply on 08/13/2009
Fired at JCP!
WAUSAU, WISCONSIN -- I've worked for Jcp for months, almost close to a year. Good sales specialist, got 1-2 icaps weekly, kind to customers, hard worker, (depends who I work with I usually do most of the work..registers, ... read full review13 Replies - Latest reply on 07/24/2013
Cabin Creek clothing
I went to my local J C Penny store last night to purchase some new shirts and pants/jeans. I was very disappointed to see they have dropped another one of the brands (Cabin Creek) I have been buying ... read full review3 Replies - Latest reply on 03/13/2013
CITRUS HEIGHTS CA, CALIFORNIA -- I was shopping and there is a woman employee in her 50's there. She was so busy gossipping about other associates to another customer and talking very loudly that everyone could hear what the store manager said. I really do not think customers really care what is going on in the store. I can not believe that management allows that to happen. No wonder JCPenney is going down hill. I think the associates name was Cathy in the home dept. I will Never shop there, who knows what other stuff she gossips about that people can hear- Personal info of Customers?6 Replies - Latest reply on 10/29/2012Add reply
Late Fee problem
FLORIDA -- So much for JC Penney "Fair and Square. no games. no gimmics." They're playing a game of un-owed extra fees with me!
I have my payments for this JC Penney account sent directly from my bank before ... read full review1 Replies - Latest reply on 06/25/2012
MADISONVILLE, KENTUCKY -- Hubby and I went out last weekend to purchase some new bedding. We have a California (Western) King so it is very rare that we find a set in a store in that size. We found a great set on sale in the store, ... read full review36 Replies - Latest reply on 05/29/2008
Purchased Sleigh Bed
Feb 21, 2005 - Purchased a sleigh bed (or so I thought...) I was advised that the model I wanted was out of stock. No biggy. I could wait a few more weeks.
Early March: Contacted Customer service. ... read full review2 Replies - Latest reply on 08/21/2005
Special Occasion Dress Fall Apart
MOBILE, ALABAMA -- I purchased a ball gown for my daughter to wear to her Military Ball. It was beautiful (notice I said WAS)white with small splatters of silver covering the dress. Well, when she returned home from the ... read full review6 Replies - Latest reply on 05/28/2004
Late Fees For Paid Off Balance
FT. WORTH, TEXAS -- This is a copy of the letter I wrote to JC Penney about my experience.
To: MANAGER OF COLLECTIONS
I am writing to let you know that I had contacted the credit department at ... read full review8 Replies - Latest reply on 09/22/2008
PLANTATION, FLORIDA -- I am so disappointed in the changes JC Penney has made to my beloved store. I have been a regular shopper at JC Penney for 30+ years and I just can't believe they discontinued my Cabin Creek pants. For the first time I didn't go there for any Christmas shopping. I used to buy all my gifts and all of my family's clothing and home goods. The store was so busy before the changes were made, now it's empty.
1 Replies - Latest reply on 02/18/2013Add reply
Please bring back the Cabin Creek brand and the coupons and all the old stuff we loved about JC Penney, before you file chapter 11.