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JetBlue

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142 Reviews & Complaints

Company Contact Info
Contact Info: 118-29 Queens Blvd. | Forest Hills, NY 11375 | 800-538-2583 | www.jetblue.com

Top Customer Complaints & Reviews:

On December 18, 2008 I was scheduled to depart San Diego to Seattle, WA with Spencer Evans and our two dogs on flight #276.
I have never written a negative review before so here goes! I have never been so disapointed with a company in my life.
Hi, I am from Italy, I flew Jetblue on November 13th together with my wife from Chicago to NY where I had a job interview.


Latest Reviews:

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Over and Above - Customer Assistance
We recently flew from Ft. Meyers Florida to JFK then on to Portland Maine (Flt 124 and 608, 02/28/13)(name Ritchie, Bob and Anne). ...
-- Compliment Posted by Spherecraft on 03/02/2013

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Approaching 5th hour of a delay - Airline transportation
As I sit here in Jacksonville into the 5th hour of a flight delay listening to your giggling simpletons tell us that the first ...
-- Complaint Posted by Jw3955 on 02/05/2013

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Damaged luggage
FOREST HILLS, NEW YORK -- On red-eye return flight from CA my suitcase was destroyed. I didn't know it until I got home. I had help getting the bag and ...
-- Complaint Posted by Lorrainetammaro on 10/24/2012

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Jetblue' S Attendant Jason Very Rude - Airline Service
MIAMI, FLORIDA -- On Friday August 3, 2012 I was on a Jetblue flight from NY to Florida. The flight was delayed twice - once on the tarmac as passengers ...
-- Complaint Posted by Rushell721 on 08/06/2012

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Severely Inept Customer Service - Airline
MILPITAS, CALIFORNIA -- So, my boyfriend and I live in California and we planned a cruise to the Caribbean. We used JetBlue to get there. Our first ...
-- Complaint Posted by Dootzie on 07/16/2012

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Cancellation and Chaos
My first experience flying jetBlue will definitely be my last. Engineered whole trip around an early morning flight from Boston ...
-- Complaint Posted by Susan97 on 06/23/2012

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Fare Jacking - Airfare
BOSTON, MASSACHUSETTS -- I attempted to book a round trip ticket from Boston to Las Vegas. After going through everything through seat selection (and ...
-- Complaint Posted by Trentsherwood on 06/09/2012


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Not Notified of Flight Change! - Airline Flight
ORLANDO, FLORIDA -- I went to fly from Orlando to Washington/Dulles airport today. When I got to the airport and went to check in, I was notified ...
-- Complaint Posted by Cerretan on 05/31/2012

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Awesome Service
I travelled from Seattle on flight 82 February 28th 9:15 P.M. to New York then flight 71 thru to Tampa. From the time I checked ...
-- Compliment Posted by on 03/02/2012

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Bad Customer Service - Airlines
We arrived at the airport with plenty of time. We entered the TSA security checkpoint with 45 minutes till take off. The line ...
-- Complaint Posted by Fdevivo48 on 02/16/2012

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JetBlue Finds Reasons to Deny You TrueBlue Points - True Blue Credit Denied for Flights Taken
NEW YORK, NEW YORK -- I flew JetBlue to Ft. Myers from Westchester on May 16, 2011 and back on May 19th, 2011. I flew JetBlue again to Tampa on August ...
-- Complaint Posted by Cdgoodwin on 02/02/2012

JetBlue InFlight Crew is RUDE!! - Infligth Crew
FLL, FLORIDA -- This past Friday(1/13/2012), I flew with Jetblue on flight 509 from Newark to Ft. Lauderdale. My inflight experience with the ...
-- Informative Posted by Gelicampbell on 01/16/2012

Cancelled Again!
Cancelled our flight in March and in September AGAIN! Constant mechanical issues, no back up plans, no accommodations! Sit on ...
-- Complaint Posted by Soules268 on 09/22/2011

Excessing ticket change fees - Change outgoing flight
I was booked on JetBlue to leave West Palm Beach on Thursday, Aug. 25, the day Hurricane Irene was scheduled to hit West Palm. ...
-- Complaint Posted by Blsinflorida33 on 09/21/2011

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