The lost and found number refers you to other numbers which are automated message asking you to leave a message then proceeds to tell you the mail box is full.
1 Replies - Latest reply on 07/22/2010Add reply
I have lost 3 hours bouncing around from number to number and emails that don't work and have still not found someone to help me.
True Blue Points a scam
Don't transfer points from AMEX to Jet Blue. It's a trap. I transferred a year's worth of points to Jet Blue to book a vacation for my family. You can't hold them online while you transfer the points ... read full review
Why Bags Are Missing
NYC, NEW YORK -- I worked at jet blue JFK for two years and I can tell you that I won't even travel on the airline myself unless I can carry on my bags. The public view of the company doesn't not reflect the reality
The ... read full review3 Replies - Latest reply on 03/01/2009
Boycott Jet Blue
The fair haired airline, the flavor of the month so to speak is Jet Blue. What the public either does not know, or simply ignores, is the manner in which this company has had a measure of success.
Jet ... read full review6 Replies - Latest reply on 10/03/2006
I love JetBlue Airways!!!
NEW YORK, NEW YORK -- Finally, an airline that treats it's passengers with courtesy and respect, and not like pieces of garbage!!!
I was a long time customer of American Airlines until a recent run in with a some nasty, ... read full review5 Replies - Latest reply on 09/04/2006
NEW YORK, NEW YORK -- My flight was number 236, schedule to depart at 1:44 am on August 29. The flight attendant notifies me they had a delayed and was leaving at 3:30 am, but the flight was really leaving at 4:16 am. When ... read full review2 Replies - Latest reply on 08/29/2013
FOREST HILLS, NEW YORK -- On red-eye return flight from CA my suitcase was destroyed. I didn't know it until I got home. I had help getting the bag and getting into the car service. I called customer service and was told I should have brought it to the counter when I got off the plane and I have to bring it back to the airport. I am on disability and cannot take a car service back to the airport to bring them the bag they damaged. I even wrote a letter to the President of jetBlue but did not receive a reply. I am extremely disappointed.2 Replies - Latest reply on 10/24/2012Add reply
BOSTON, MASSACHUSETTS -- I attempted to book a round trip ticket from Boston to Las Vegas. After going through everything through seat selection (and upgrading to "Even More Legroom"), I pressed "Continue" and was bounced from ... read full review3 Replies - Latest reply on 06/09/2012
NEW YORK, CALIFORNIA -- I had a brand new suitcase, that when I arrived to JFK was not only missing the zipper, but was also missing several teeth to the zipper and three shirts!
2 Replies - Latest reply on 06/27/2011Add reply
Jet Blue's legal mumbo jumbo states they are not responsible.
How is that... they handle the luggage, break it, then lose items... but not responsible??
I wonder how the CEO of Jet Blue would feel if Jet Blue lost his luggage and told him tough luck?
After reading several other complaints about their luggage issues, I would never fly with them again! Buyer beware.
HI recently flew on Jetblue (for a wake) which we love but we I got home after a few days I decided to unpack and I was missing my DVD Player with some movies. I contacted Jetblue and Amanda from Salt ... read full review6 Replies - Latest reply on 11/19/2010
No Security in Baggage Claim
LAGUARDIA AIRPORT, NEW YORK -- We came off a relatively smooth flight from Orlando tonight into LaGuardia on Jet Blue. When we went to retrieve our luggage in baggage claim another passenger told us that our bag and another passenger's ... read full review7 Replies - Latest reply on 01/24/2010
2 Replies - Latest reply on 12/19/2009Add reply
As I state in my COMPLAINT, I am OK to pay the 100$ to change the ticket to an unknown date. But I am *NOT OK* to pay $200 = $100 to unknown, $100 to a known. You must understand your system and my pain before responding.
Follow up on:
***I feel I am being penalized to flying JetBlue.***
I recenlty used my TrueBlue points to book a flight from JFK to SFO (). But because of the holiday changes, I had to reschedule to an unknown date. I don't mind paying a 1x 100$ for a future unknown date, but I have to pay 2x 100$ - that is ridiculous!!! I feel I am being penalized to flying JetBlue. This is not a way to compete in today's market - SORRY!
On Sunday August 16, 2009 my wife and I were scheduled to fly out of Washington Dulles International Airport to attend a Conference in Long Beach leaving at 0740 arriving 0952. We had arrived at the ... read full review7 Replies - Latest reply on 10/24/2009
Jet Blue ticket cancellation
I had flight almost every week for the last 4 years from Bay Area to Orange County, using many of the airlines available. Today, Jet Blue wanted to charge me $50.00 to cancel a $49.00 ticket I made by ... read full review39 Replies - Latest reply on 02/19/2012
No Refund For Cancellation
LONG BEACH, CALIFORNIA -- On 17 December, 2008 our party of six Australians (3 couples) were traveling with Luxe Coach Lines Los Angeles to Las Vegas. It had to turn back because highway blocked by snow.
After advises from ... read full review4 Replies - Latest reply on 01/11/2009