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$9000 John Deere mower, $5.00 Kohler engine
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

JASPER, ALABAMA -- I will start my comment by saying that I waited a lifetime to be able to buy a John Deere zero turn mowers. I am 58 and disabled so I bought what I would have considered the very best mower to help me with my mowing. The mower is a 2017 915E model with the tweels. It has 95 hours on it and has been garage kept. I bought the commercial grade mower because I thought it would last the rest of my life. I was very wrong about John Deere! I have not made it through one season without something tearing up on my mower. 1st full year carburetor replaced, 2nd full year carburetor replaced, 3rd year ignition coil replaced and now this year a broken push rod that requires a new head for engine.

Mower is down for full 2021 mowing season and I have to pay a lawn service $100.00 every time they mow. I paid $9000.00 for this mower and still owe about $1500.00 on it. If you take it to Tri Green you had better have very deep pockets to get it fixed. 1st time I took it to them it cost $150.00 and that was just to pick it up and drop it off and I live 4 and a half miles away from them. The carburetor was $775.00 for parts and labor. All together $925.00. I will never buy another product from JD. I just can't afford to. PLEASE STAY AWAY FROM A KOHLER ENGINE.

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John Deere Garbage.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NY, NEW YORK -- Bought JD D130 in 4/17. Nightmare ever since. First the bagger was broken, got it replaced before even one hour on tractor. Second battery was not held down by anything. I find out JD garbage uses only a zip tie. I buy one and anchor it down. Extra blades I bought missing on delivery.

About a month ago we go to use JD 6 yard dump cart and it has a huge break in the tub. Called JD customer service. No help at all. Called dealership. Even worse than customer service. We have wasted several hours by phone and email for nothing. If you do talk to Hailey a customer service supervisor you will find out what we did. They do nothing to help after buying. 2500 dollars down the drain.

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Z 335 0 Turn
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

HASTINGS, FLORIDA -- Z335 ZERO-Turn - First time I've ever bought a zero turn mower. Thought I tried John Deere. Figured they were very reputable company. Little did I know that I was buying piece of crap. Had to bring it back several times because it kept throwing the blade belt. Finally got disgusted traded it in. Had to pay extra money when I'm only had 30 hours on it to get a regular John Deere 240 regular mower. I'll never buy another one again. I do not like their Zero Turns. I did not like the way it was handled and I feel like I was ripped off

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Poor Quality and Worse Customer Service
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Rating: 1/51

ATCO, NEW JERSEY -- I bought a John Deere push mower a couple of seasons ago. It is rusting apart so I called JD customer service. I was told to take it to their authorized service center, Central Equipment in Hammonton. They allegedly took photos and sent it out to a representative of John Deere. I never heard back so I followed up after a couple of weeks. I was told my claim was denied and I couldn't speak to the representative nor get his name. I wrote a letter to the president and never heard back. Worst customer service I've ever dealt with between John Deere and Central Equipment. Both rude and unprofessional! I urge consumers to never buy any of their poor quality products!

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Dishonesty in Sales, Finance, Service
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Rating: 1/51

MOUNT PLEASANT, TEXAS -- Do not purchase any product from AgPower - you will regret it. After a year of research, I purchased a John Deere 468 baler from AgPower in Mount Pleasant, Texas. AgPower knowingly lied to me about the year model of the hay baler. I specifically asked what year model was associated with the baler. I know depending on date of manufacture the year model is associated. I asked if the model was a 2011. I was re-assured multiple times by AgPower, Mt. Pleasant Texas it was. The purchase order and the finance agreement both stated this baler was a 2011. Was I surprised when I received paperwork from John Deere Finance. You got it! 2010.

I called and spoke to John Deere Finance regarding the "mistake" made by John Deere finance. It was proven to me easily it was in fact a 2010. Also, on the day I spoke to John Deere finance, I was informed that I had not received all the financing options available by John Deere from AgPower Mt Pleasant, Texas. I specifically had asked the dealership all of the financing options available. Do not be fooled. Whenever you take 0% or 1.5% financing, there is a $3000.00 penalty.

In other words, if you are like me and like to finance, but pay off the note early to save on interest, be advised there is "in-house" low interest financing of approximately 3.5 to 4% with no $3000.00 penalty through John Deere finance. BUT, AgPower Mt. Pleasant will not tell you that because it prevents them from maximizing their profit off of your back.

Some may say, "you should pay cash!" True enough. However, I do not like to lay down a hunk of money for a piece of equipment and eat into my cash reserves. I prefer to finance for 48 to 60 months and attempt to pay off in 1/3 of the time. In my humble opinion, and I realize other may not agree, I would rather on a hay baler that is susceptible to damage, fire, etc... to have a cash cushion should I have to wait for insurance to pay off a claim should the need arise. 4% is not going to break the bank, but a catastrophic loss with no cash reserve could make for an uncomfortable position.

So, I addressed both of these issues with AgPower in Mount Pleasant, Texas. They had their money and started in with lame excuses, "we honestly thought it was a 2010." "We didn't know John Deere had low interest financing available at this time." "Well, we see your point, we'll ask Ag Power Corporate headquarters what we should do."

I even went up the chain at John Deere and it is virtually impossible to speak to anyone with the authority to rectify the situation. John Deere has created a structure that basically makes all complaints by customer run to a "dog chasing its tail" scenario. I myself am a military officer and veteran and John Deere has a better "cover your butt" setup with no real accountability that rivals the military. Yes, it looks very official and good, but, when it goes up the chain of command, the customer is told at the end, "yes, you are right, but we have no real control over the dealership."

So, basically, if you purchase from John Deere, you are accountable to them in your part of the contract. But, their end is a bureaucratic line of excuses that basically admits fault and tells you they are sorry and there is nothing they can do. Oh, and by the way... don't be fooled by the warranty promises. What a load of lies. Should you need any repair, be prepared to get hammered by John Deere AgPower in Mount Pleasant, Texas. Do not be fooled.

I am completely disappointed with my entire experience. John Deere makes a good hay baler. However, do not buy anything from AgPower inc. in Mount Pleasant, Texas. Also, be advised Ag Power owns many dealerships in and around the area of Northeast Texas. If you have to buy a John Deere product, go somewhere far away from AGPower. AGPOWER=CROOKS.

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Nothing Breaks Like a Deere
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

WISCONSIN, WISCONSIN -- 68 hours on my D105 mower and now can not move the rider. Stuck in backyard. Transmission failed to shift. Now need to get repaired. Going to cost some money for sure and to say they are quality is baloney. Customer care only cares about the dollars they got from you not quality of the rider, plastic tranny case etc. Junk, junk, junk.

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Cheap and Unreliable
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Rating: 1/51

DES MOINES WORKS, IOWA -- I work there. We are out of a wire harness made in Mexico. (C.V.G.) This is our second week of running a cut schedule and pay check. I wouldn't want anything made during this time. This includes sprayers: 30a, 40a, 40t, and cotton. 37. at DSMW, additionally Dubuque and Waterloo are affected.

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Deere 6420 Burns To Ground
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

This past Monday 5/28/12 I was bush hogging (15 foot bat wing) with my john Deere 6420. My 13 year old son was riding along in the instructor seat. We had been running about an hour when I noticed a faint burning smell. I stopped the tractor, turned the PTO off and asked my son to step down and see if there was a twig or something on the exhaust causing the burning smell. Before he could get down multiple warning lights started flashing on the dash. As soon my son was on the ground he yelled fire. I could not see any fire or smoke from inside the cab.

I turned the engine, jumped off the tractor and observed a fairly large fire in the rear of the engine near the cab. We tried to put it out with a small extinguisher but could not. When the fire dept arrived all they could do was try and save the bush hog. This tractor only had 750 hours. Called dealer and asked if there had been any history of fire with this model. He said he was sorry about the fire but didn't know of any fire problems with this model. If anybody has any knowledge of a fire issue with the 6420 please respond.

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John Deere Nightmare
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My father bought a John Deere 790 3 years ago. This was one of the happiest days of his life. A John Deere... Wow... Until we got a lemon. To begin with the front bearings on the right side broke on a few occasions, always the same problem. The tractors quality is poor at best. It recently broke in half by picking up dirt with the front end loader. We immediately contacted our local John Deere and told them what happened. This is where our nightmare began. My father struggled to keep this tractor through his time of unemployment and the company was very understanding. Then when the tractor literally buckled John Deere financing had a different attitude.

They openly said we pulled the tractor in half! Not only was this absurd and unfounded, it was insulting. We WERE a John Deere family. We THOUGHT this was a quality product with Good people in charge. We were wrong. This issue has made my father sick to the point it is physically obvious. I spent thousands of dollars having my sons room in John Deere, custom curtains, bedspread, toys, clothes... And now we find John Deere isn't worth the dirt it can't pick up. I will inform everyone I can of this awful experience and hope they don't make the same mistake we did!

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Colossal Ripoff
By -

After 200 hrs of use, mower failed to go forward and reverse. Went to dealer and was informed that L series were low quality and only sold at department stores. Was told that transmission has a high failure rate and was not worth repairing. Repair would cost $650 for parts plus extensive labor hours. In addition, would need bearings and possible future engine replacement because of the hours of use. Was told that the transmission was not serviceable and had to go to a qualified dealer for a repair.

After research on Google, found that the transmission fluid could be drained and replaced with some mechanical ability. After replacing the fluid and a lot of mechanical ability (which you definitely need to do for this job!) is running like new. Bottom line is... JD makes this product to only last for a given number of hours. They don't want it to be fixed!

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John Deere Company Rating:
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1.4 out of 5, based on 13 ratings and
27 reviews & complaints.
Contact Information:
John Deere Company
One John Deere Place
Moline, IL 61265
800-765-9588 (ph)
www.deere.com
McDermottRonaldR@JohnDeere.com
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