Nothing but greatness
SAINT PETERSBURG, FLORIDA -- I have had Bright House and Verizon. Knology offered similar service to BH and Verizon, but didn't try to force up-sale on me. When I know exactly what I want, I expect the representative to do just exactly that. I can understand offering an up-sale once, but don't push it or I will take my business elsewhere. The price difference between the 3 ISP's is considerable. BH wanted $50+ per month for 10D:1U, Verizon was the same. Knology was $30 for 7D:1U. The internet only loads so fast, if you are not running a web service or downloading copious amounts of torrents, you are paying for speeds you will never use. Knology came to my house and rewired everything for FREE. No contract. $30 a month.
The Knology rep's are knowledgeable, I don't have to give them a class on computers. When I call I speak to employees who SPEAK ENGLISH. Good luck with that for Verizon.
Verizon is by far the WORST customer service I have ever had to deal with. The representative had NO IDEA about internet speeds or how ISP's operate. If I go to buy a car, I DON"T WANT TO TEACH THE SALESMAN ABOUT THE CAR period.
After the 10th time telling the guy I don't want the bundle, I just hung up.
BH has good customer service and the rep's are knowledgeable, but it is priced the same as Verizon. When the weather is slightly bad..just a little, the service becomes very poor.
Now some insight for all of you throwing money away: FiOS only adds a few more feet of fiber optics, your computer DOES NOT have a FiOS port, you still use a ethernet cable to your computer or router. To browse the web you need 512k, for 1080p video streaming you need 10Mb down MAX. 7Mb down for me for a game has 144ms latency, that is 0.144 seconds.. not fast enough? If your internet slows down..everyone in the neighborhood is likely slow, because of the amount of houses on each "node". Watch your shows on the web, connect your TV to your computer, or use rabbit ears(if you don't have a lot of channels it is set up wrong) on the TV.(I get A LOT of channels, FREE, football, news, movies, no porn), metroPCS cell phone, router for Wifi.
For broadband internet, 2x unlimited phones, and 50 channels of HiDef TV I pay just under $100 a month.
2 computers playing MMORPG's, downloading torrents in the background, and streaming radio, still at 0.2 seconds for latency. YOU DO NOT NEED 50 DOWN AND 25 UP.