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La-Z-Boy Incorporated

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116 Reviews & Complaints

Company Contact Info
Contact Info: 1284 N. Telegraph Rd. | Monroe, MI 48162-5138 | 734-242-1444 | www.lazboy.com

Top Customer Complaints & Reviews:

We also spent approximately $7500 on furniture, leather reclining sofa and love seat and 2 custom fabric reclining chairs.
If you are considering purchasing furniture from a LA-Z-Boy Furniture Gallery read the info below… As a perspective customer you may want to consider this info before making your next furniture purchase @ your local La-Z-Boy furniture gallery.
From LA-Z-Boy website The comfort and durability of La-Z-Boy recliners have made them the perfect choice for generations.


Latest Reviews:

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Complete disappointment in customer service
GEORGIA -- My husband and I do not have nice things to say about customer service. Where to begin... Space was measured by designer incorrectly, ...
-- Complaint Posted by Barbie8888 on 06/18/2013

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Poor Quality - Couch and Chair and Love Seat
LEIGH HIGH VALLEY, PENNSYLVANIA -- I went to Lazyboy on their reputation. Boy was that a wrong move! The material beaded up, I was told to shave it with a sweater ...
-- Complaint Posted by Bobnellen on 05/01/2013

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Product Sucks - Lazy Boy Recliner
WHITE PLAINS, NEW YORK -- I purchased a recliner and had it delivered the same week on 2/20/13. Within a week, when I went to recline the baseboard which ...
-- Complaint Posted by LILLIAN.NEGRON on 03/25/2013

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La-Z-Boy Has Changed Their Recliners - Larson Reclincer
ATLANTA, GEORGIA -- LA-Z-Boy was THE recliner to buy in years past. I bought a new one in 2011 and the quality is nowhere near the quality of the ...
-- Informative Posted by Gjsdoodles on 02/10/2013

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La-Z-Boy Customer Service Let Down! - La-Z-Boy Recliner Broken Spring, Poor Quality
LAKE CHARLES, LOUISIANA -- I splurged & bought what I thought was a nice 2-piece La-Z-Boy recliner with ottoman. Within a few months the material began ...
-- Complaint Posted by Videono1 on 01/15/2013

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Poor Quality - Sleeper Sectional
CERRITOS, CALIFORNIA -- Do not buy a Lazy Boy sofa. The quality of their workmanship is below standard and must be made in China. 1. The back cushions ...
-- Complaint Posted by SuburbanKat on 01/05/2013

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13 Weeks and Waiting! - Sofa Sleeper -- Informative Posted by JBOHNET on 12/27/2012

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Recliners did not hold up - recliners
ARIZONA -- Bought Trevor model Lazy boy recliners May 2011. By 4 months time the cushions had compacted & material had stretched so that ...
-- Complaint Posted by Juneribs on 11/26/2012

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Beware Lazyboy Chairs Can Hurt You! - Lazyboy Recliner
MANCHESTER, CONNECTICUT -- Beware of damage to your neck, back, shoulders and or arm (that comes on gradually)when PULLING UP the recliner's STICK-arm. ...
-- Complaint Posted by Lifeyaaa on 10/20/2012

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Dye Coming Off My Leather Recliner -- Complaint Posted by Charliekath on 09/28/2012

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Purchased Brand New Broken Recliner - La-Z-Boy Recliner
MESA, ARIZONA -- On July 25, 2012 we purchased a brand new La-Z-Boy Recliner. We spent extra to have the fabric coated with Ultra Shield. We ...
-- Complaint Posted by Garthh51 on 09/18/2012

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Product Quality Way Poor and Service No Better - Sofa
DAYTON, OHIO -- This was our 6Th piece of Lazyboy furniture in 20 years for us. After 2 years the "New Lazyboy" sofa mechanism failed. The frame ...
-- Informative Posted by WWWHALL on 06/11/2012

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No Fabric from Mills - 420 Sectional
PORTSMOUTH, OHIO -- I placed my order for a sectional on March 13, 2012 and I was told it would take 6-8 weeks for it to be completed and shipped. ...
-- Complaint Posted by Meadec on 06/01/2012

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Sectional sofa
PEORIA - ARROWHEAD, ARIZONA -- Purchased a sofa sectional at the Arrowhead store in Peoria, AZ. Two pieces of the sectional did not fit together so that there ...
-- Complaint Posted by Anonymous101 on 05/27/2012

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Seven Months of Stress - Sofa, Loveseat, Sectional
FORT COLLINS, COLORADO -- We started in October of 2011, drawn into the Fort Collins LaZy Boy by their shiny showroom and financing offer. We felt they ...
-- Complaint Posted by Michelle_emily1 on 04/17/2012

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