McDonald's Corporation Consumer Reviews - Page 4

142 CARBONDALE RD SW DALTON, GEORGIA -- We all dine at fast food restaurants, and we all want our food prepared the way it should be and never tampered with. On Monday March 12, my son and a couple of his friends wanted to go to the skate park here in Dalton. They go to GCHS and they was out of school for an in service day. I took an early lunch. Went home and picked the boys up then took them back to the Skate Park. They asked me to pick them up at 7:00pm that evening. About 6:30pm I was off to pick the boys up. After picking the boys up we were headed home in Gordon County, so we passed the McDonalds at the Carbondale Rd area.

I let the boys know that I would buy them dinner because I knew they were hungry and asked would they like McDonalds and they agreed. I went through the drive through and I placed the order. When the gentleman took the order he did not call the order back to me and it was not displayed on the screen so when I got to the window I asked him could he repeat the order. He repeated what he had and I let him know that it was correct. I paid for the meal with my credit card. We waited for some time, as it was taking longer than it should have.

Upon getting the order another gentleman brought the bag to the window and the gentleman who took my order asked him to give it to me. I pulled up to check and as my son took the first double cheeseburger out of the bag to see whose it was, it had been bitten off of. He said "Mom this is disgusting." I grabbed the burger, put my car in park and blocked the traffic at the drive through and got out and headed back to the drive through door. The door was open at the drive through, and I said to the gentleman that took my order "How dare someone do this and give it to a customer." He said they gave me the bag and "I gave it to you."

I requested a manager to come to the door. A lady came and I explained to her what had just happened. She asked for my receipt. As I went back to my SUV to find the receipt, the boys all looked at me and said "We won't eat that food. It has tobacco dip/substance on it." I grabbed the 2 bags of food, took back to the door and told the lady "First I did not get my receipt and 2nd the other food had tobacco dip/substance on it."

She was at the register trying to figure out what to do when I told her "I put it on credit card." She said she did not know how to take it off. I then told her that no one should be working in an establishment after this incident. Everyone back in the grill area needed to be fired. She never once apologized for what happened or even said she would get to the bottom of it. In the meantime, one of the boys was getting sick for what he just saw. My son told him to open the door and not to get sick in my SUV.

I let her know I was contacting McDonalds Corporate office and see what actions would be taken. McDonalds should be held accountable for their employees actions. If they thought this was a funny joke it was not and they all should be in the unemployment line.

What if this was given in a kids meal and the parent did not check the food, and their child ate it. This is the most unexcused thing that could have happened at a fast food establishment. Everybody eats at McDonalds, but now we will never eat at this establishment again. If they did this to me, my son and his friends, what do you think they have done to others?

This is so disgusting that McDonald's lets people that they have employed at this location tarnish their name. I have contacted the Corporate Office of McDonalds, and I still have not heard back from anyone. So think about what you could be served at this McDonalds on Carbondale Rd in Dalton Ga. It is located right inside the Pilot.

My husband and I went to McDonalds yesterday before heading to the grocery store (never a good idea to shop on an empty stomach. :) We went in, got in line and were amazed that it was that backed up at nearly 2:00 in the afternoon on a weekday. As a former McDonalds employee -- I went up to the counter to have a peek at their drive through screen to see how long the cars were waiting to get an idea of how long we would be in line. My average working there was 26 seconds and rarely over 2 minutes. The screen on the first order read over 12 minutes.

I went back to the end of the line to debate with my husband on if we would stay or run next door to KFC, since it was raining we decided to just wait it out. My husband is an extremely picky eater, so in order to increase the odds of getting the order correct for one of the burgers - I ordered the same thing as him. Two big extra meals, nothing on the big extras except bacon and cheese.

I repeated this twice and confirmed on the slip that it read: "Grill - plain - bacon - cheese". This was after approx 20 minutes in line, we wait about 5 more minutes or so (thankfully just before our order some very grumpy looking managers took over in the kitchen and things were getting out a little faster).

We get our meals, go back to the table and see that both Big Xtras have everything on them. I keep mine and just bring his up saying "I will eat mine as it is, but my husband won't," repeated my order to the girl, she apologized and went to the kitchen, where I heard her repeat my order correctly and ask for it immediately. I waited a few more minutes, then got the burger, went back to my table, handed it to my husband. He opens it up, starts laughing. It didn't have any cheese on it.

OK, so I take it back up again -- he offered but at this point I was rather annoyed. I take it to her, she -- truly apologetic takes it back. Where I watch the manager roll her eyes, sigh and plunk two pieces of cold cheese on it, and hand it back.

Both burgers though made within the past few minutes were stone cold, the cheese wasn't anything even resembling melted on either one of them. The only person who acted in the manner they should have was the poor girl at the counter who was obviously as frustrated with the kitchen as I was, but still acted in a respectable way.

Now if nothing else I know why after only 2 months part time at McDonalds they were talking about my promotion to management, I am absolutely disgusted!!! I know there is no chance the people working with me and my managers only a few years back would have gotten away with anything close to that. They weren't even finishing the cooking in order to get it out faster (after 25 minutes I will wait 30 more seconds for hot food!!!) OK, rant over, wish me luck as I am going to be contacting the company directly on Monday.

SAN ANTONIO, TEXAS -- This is a copy of the letter I sent to McDo's corporate office. I understand I should have checked the order before I left, however, I shouldn't have to do this. All the manager had to do was hand me the cheeseburger through the drive window between cars. I visited your restaurant at 7267 Wurzbach Rd in San Antonio Texas this morning at approximately 12:00 am. I frequently visit this restaurant as it is located almost directly across the street from where I live.

This visit was like many others as I had to wait in line for over fifteen minutes since it was late at night. I ordered a number one and number seven value meal for my wife and myself, as well as a double cheeseburger for my daughter. When I finally arrived at home, I discovered that I was missing the cheeseburger for my daughter. This has happened several times in the past where we didn't receive our full order. I left home again to go and get the cheeseburger for my daughter.

When I arrived at the restaurant, I was disappointed to see the line was longer than what it had been before. I pulled over in front of the door hoping to get the attention of the manager-on-duty. I knocked on the door and was ignored. I knocked again. This time the manager looked up and motioned me to go through the drive-through. I explained to him that I was just there to get the cheeseburger they had neglected to give me before. He again motioned me to go through the drive. I told him that there were several cars waiting in the drive and I just needed to get the cheeseburger.

At this point, he picked up the phone and threatened to call the police. I pleaded with him again that I was just there trying to get the cheeseburger that was owed to me. He hung up the phone and informed me that the police had been called. I then parked my vehicle and waited for the police to arrive. When the officer arrived, I informed him of the problem and he thought it was amusing that he had been called out for a $1 cheeseburger.

Unfortunately I was not amused, as by this time my meal at home was surely cold. He asked what I wanted before entering the restaurant to talk to the manager. I explained to him all I wanted was the cheeseburger owed to me, and since my meal was cold by that time, another number one value meal. The officer entered, explained to the manager what I was requesting then came back out. He informed me that the manager would give me the cheeseburger but not my value meal. I asked him then to inform the manager that I would bring back my value meal, since it was untouched to receive a refund for it.

The manager then agreed to refund the money for the value meal, but I was still left without the cheeseburger for my daughter. This is perhaps the most disappointing experience I have ever had at a restaurant of any kind. We visit this particular McDonald's restaurant probably four to five times a week, if not more. We have been to the Family Night on several occasions.

I assure you I will not be visiting this restaurant again. I am still in awe of this happening at a family establishment such as McDonald's. I never would have conceived that the first time the police have ever been called on me was because my order was not filled correctly at a McDonald's; and because as a customer, I felt I should not have to be inconvenienced in order to have it corrected. I have never even been threatened to have the police called on me. This has been an outrageous evening.

NEW ORLEANS, LOUISIANA -- I was hired at McDonald's and I must admit that getting work wasn't easy because I am 40 years old with a college degree, honorable discharge, and a clean record. Add to that that I've worked in the casino industry and blown the whistle on cheating and stealing. McDonald's knew beforehand that I have a lawsuit against a casino for terminating me after I called the cops on them for cheating and stealing.

They hired me because they had problems with employees stealing food and all, BUT THEY MADE ONE BIG MISTAKE. They thought I would help them find thieves and they weren't listening most of the time that I did or could have, but more importantly, I CALLED THE BOARD OF HEALTH ON MCDONALD'S.

You see, it started out simple enough. I started working at McDonald's and got their training which meant that they'd throw me into something and then not train me on how to do it or use it. Soon after I started working there, there was a fire, so when I came to work I would see areas that had white powder from fire extinguishers and all. I had to get products from these areas and coughed when I got the powder on myself and even took the time to wash the plastic that things were in so as to keep them cleaner, and not many managers seemed too interested in throwing these things away.

Once I even found a bad of fudge on the floor with a rip in it that was on the side of the floor and they still used it even though I offered to buy it so they wouldn't. I started getting concerned and asking questions about the powder and then called the Board of Health that told me that McDonald's was supposed to call them after a fire but DID NOT. Yesterday I went to work and the lady from the board of health was there and we met face to face and she told me of how the place wasn't doing well on the inspection, before this, we only spoke on the phone.

The staff was not too happy knowing that I made the calls to the Board of Health and started harassing me. When I got home I called local media, and to no surprise I didn't get much interest, which shows that McDonald's is more interested in having their little employees harass someone and maybe get him to quit so the lawyers don't have to cover up a hostile work environment.

As a whistleblower who thought he was going into a CLEAN job, I must point out that people hate whistleblowers and going to work yesterday makes me question how we can have a country that says "United We Stand" and for that and other reasons I can't stand for a national anthem when the results of my blowing the whistle have resulted in my front door being set on fire and a death threat letter going against me for being Jewish and saying negatives of other minorities.

I have a television show on local cable access that only costs me twenty-five dollars a year. I just film with a digital camcorder and edit with a cheap computer editing system and have managed to get a few celebrities like John Walsh on my show. On one show I exposed a bar in which a black gentleman said that a customer called him the "n" word and the staff didn't do anything about it and the bar wasn't too happy with me for that.

I'm not yet certain why my door was set on fire or who wrote the death threat letter, but seeing my co-workers turn on me, enough of them anyway, with no manager putting a stop to it and to some extent encouraging it, how can I think United We Stand? I should clarify that the fire was nearly months before I went to work for McDollar's, I mean McDonald's. Of course, I admire the many men and large handful of women who are risking their lives to fight for the U.S., but in a free country I can complain and I don't have to be harassed for doing so and that's never been the case.

Unlike other situations where I've complained, the McDonald's one is where I have some evidence that people who claim I'm a malcontent cannot argue, you can contact the board of health and speak with the same lady I did if you want to ask for the phone number. For those in New Orleans, I'll be glad to give you the show times for my television show and you can be on the show and talk about anything good or bad.

I believe my promotion to manager was held back over the suspicion of my calling the board of health and I've sent return receipt letters to my Mcdonald's, the corporate office in Illinois, and board of health saying that I won't work past this March 30th unless I get proper training with the promotion within about two months and most importantly that health issues are dealt with and not swept under the rug. How dare the ones in power allow this situation.

I hope the company does something positive here, but my phone calls and letters have done nothing but allow me to be harassed and who knows what else between now and the end of the month. I've pointed out that I have not been written up and get along with the staff (or did) and I've had some fine moments with customers even when I see them off the property and I'm not in uniform. McDonald's, I challenge you to do the right thing and give me a reason to stand for the anthem again.

NEW MILFORD, CONNECTICUT -- This McDonald's was alright. the food was decent, the crew was attentive to my order. The only thing wrong was that the burger was greasy and there was flies in the dining area and the tables looked like they haven't been cleaned in a while. The floors and window looked dirty.

PRIMM, NEVADA -- This restaurant is on the LV strip just before you arrive. I have never seen such slow service in my life. People were waiting to order, waiting for food, one cashier entering new orders, foreign guests standing around wondering, others crashing into the waiting line to refill drinks. Never again. All I wanted was to order some chicken nuggets. It isn't worth the money to eat here. The place was dirt with dust as well.

CHICAGO, ILLINOIS -- I visited this McDonald's for the first time last night and will NEVER visit again. I ordered a cheeseburger, French fries and soda last night before my class at DePaul. I took my first bite and got a huge pubic hair in mouth. It was INSIDE the sandwich. I nearly threw up. I still gag thinking about it.

My disgust was compounded when I notified the manager and he barely blinked an eye. He didn't apologize; he literally threw another cheeseburger on the counter in front of me. I told him I did not want another burger. Seriously, why would I eat something made in the same kitchen that put a pubic hair in my mouth only minutes earlier. He ended up giving me $1.11 back despite the fact that I couldn't eat my entire meal. I am disgusted by this entire situation and how it was handled. Poorly done, McDonald's.

ATCHISON, KANSAS -- Asked for 3 chicken selects. They gave me 1 and half chicken selects and 2 chicken nuggets and when I came back to tell them she told me that she had given me what I paid for and that was that, no refund.

Yesterday May 27, 2012 I went to the local branch of McDonald's in Saudi Arabia and ordered Special chicken meal after getting it and opened it I wound Cockroach inside. I do have the picture of it and the invoice as I return it back to them after ruining my day. This is very, very, very bad.

WEST ISLIP, NEW YORK -- After ordering food and stating no cheese on my wife's quarter pounder, and other food, I drove home. It clearly stated on the receipt and box no cheese/onions. Upon arriving home the burger has cheese which my wife hates. She peeled it off. Unacceptable. I drove back where the same crew we still on shift. The manager apologized and gave me a coupon for a freebie. This happens way too often. I can say it's not worth my gas and my time to go back.