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Beware Of Gas Pumps At Meijer
Posted by on
WESTERVILLE, OHIO -- I stopped at the gas station of store #181 on 12/10/09. I put my card in the machine and thought I pushed the PAY OUTSIDE button. I never get a paper receipt as it just is more trash for the world. I then drove to the Meijer store #181 on Polaris Parkway which is across from the station. I was enjoying my shopping when they called my plate # over the PA system. Imagine my utter shock when Connie C. informed me that I had not PAID for my gas and was listed as a DRIVE OFF!!!. At first I did not believe her as I did not know you COULD GET GAS AND NOT PAY FOR IT! Evidently at the Meijer station #181 you can pump and drive off. I asked how this could happen as I "put my card in the slot and got gas". She said that I must have accidentally pushed the wrong button and the guy inside the store allowed me to get gas manually. I had mittens on so I guess this is possible but what if I had not shopped at Meijers? I would be a felon and possibly lose my driver license over a machine error! Connie C. was very nice about it but I told her my concern was not paying for the gas. No problem. My problem is being ARRESTED OVER GAS I THOUGHT HAD ALREADY BEEN PAID FOR! I had no receipt so my only hope of being exonerated would be hopefully a camera of me stupidly putting my card in and thinking I was paid in full. PLEASE, PLEASE, PLEASE GET THIS TO SOMEONE WHO CARES AT MEIJER!

I do not want one single person to have to go through this humiliation possible theft charges! I will never buy gas from a station that does not have prepay only ever again simply because there is no protection for me!
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Hugh_Jorgen on 12/10/2009:
This is why I always get a receipt when I buy gas.
old fart on 12/10/2009:
I don't trust those do it yourself pumps and always pay inside... that way there's no doubt...
MRM on 12/10/2009:
I have never known this kind of problem exist. With that said, I have never had any problem paying gas outside using a credit card.
old fart on 12/10/2009:
When you get your card statement, will it show the transaction if it occurred?
MRM on 12/10/2009:
Yes, the statement does show the transaction.
PepperElf on 12/10/2009:
This happened to one of my co-workers.

For some reason his card didn't work right and back then he never bothered with getting receipts.

So by their rules they had to run it through as a drive-off. They recognized him however and were able to call him up and ask him to stop by to pay for the gas. They also told him that if by some chance the original purchase *did* come through on his statement, all he'd have to do is bring the statement in and they would give him a refund on the extra billing.

All I can say is... from now on GET YOUR RECEIPT.

That's what I do, all because of what he told me.

It might not have been their fault... it could have been a glitch.

and even if it's a glitch, they still have to put it through as a drive off until its paid for.
MRM on 12/10/2009:
Pepper, is this with Debit or Credit?
PepperElf on 12/10/2009:
I don't know what kind of card he used

I know with mine, I use debit and always get a receipt
mostly because of what he said
but also so I can read the amount of gas I used, and then calculate the mileage

but even with my debit card, the bank statement will show my transaction
MRM on 12/10/2009:
I will take stab here and say that this incident happens when using debit cards. I have never had this kind of problem when using credit cards at any gas stations.
Anonymous on 12/10/2009:
When I worked at a truck stop some 10 years ago, this would happen there as well. People would swipe their card, pump the gas, and drive off... not knowing the card didn't take. And, this was back in the day when the receipt just automatically came out instead of pushing the button for that option. So, when the receipt didn't come out, a majority of the time people came in and inquired about it. But, other times, they didn't and drove off thinking they had paid for the gas but really didn't. I'd have to put it into the system as "not paid." And there was nothing that I could do about it until the technician came out to fix it. There would be signs on the pump indicating this error, but people didn't read it. They just pumped their gas and went. Or, there was one person that ripped off the sign (I guess it got in their way and they didn't bother to read what it said, not thinking it *might* be important) and then threw a fit later on when their receipt didn't pop out and he had to pay for his gas inside.
Meijer may or may not be aware of the situation. Or it could be that one lone station that has that issue. Either way, it needs to get fixed.
SteveWiginowski on 12/10/2009:
I always find it funny when the OP did something wrong, but blames the company. It doesn't sound like it was a big deal. They called your plate number and informed you of what happened. They said that it was probably an accident, as it may happen. It sounds like they handled it well, but you're overreating a bit on the consequences that could've happened.
Slimjim on 12/10/2009:
I'd follow what has been advised, always get a receipt for credit/debit gas purchases. For me, it's more about making sure my gas receipts match the statement, but here is another example of a good reason why.
JR in Orlando on 12/10/2009:
What are mittens? Just kidding. The moral of this story is take your mittens off and make sure you press the correct button. Historically stations would let you pump before paying lots of places. Just make sure you read what is written on the pump. Usually it says something about whether you paid.

Also don't "adopt a problem" by worrying about what might have happened. It didn't, you learned, you won't do this again, you have no problem.
Anonymous on 12/10/2009:
shockedmom, while I understand your shock over what happened, you can rest assured you would not have been arrested, nor would you have been charged with a felony. worst case scenario a cop would have shown up at your door and asked you about the situation and then you would have gone back meijer to pay.
PepperElf on 12/10/2009:
more importantly since the OP was still in the store when it happened...

I'm assuming she went over and paid

like what happened to my co-worker, keep an eye out for your next statement. make sure you are only charged once for the gas.

and yeah, although it's cold out I'd recommend not using mittens if you think this caused it.
if anything cos... who wants a nice pair of mittens smelling like gas?
Anonymous on 12/10/2009:
Why a complaint for the company doing their job? YOU thought you paid, YOU didn't. No one arrested you, though they could have.

You should be glad that you now learned a lesson. Always wait for the receipt.
clutzycook on 12/10/2009:
Yeah, that's why I ALWAYS get a receipt. trash be danged.
Anonymous on 12/10/2009:
I am still trying to figure out the "Beware of gas pump". It should be "Pay more attention to what you are doing" instead of a complaint against the company.
TL03 on 09/15/2010:
LOL, wow like I said in my review "Customers need to stop blaimimg Meijer for their mistakes" THIS IS A PERFECT EXAMPLE!
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Invading Your Privacy
Posted by on
BURTON, MICHIGAN -- Recently, when I purchased alcohol at a suburban flint Meijer's, I was asked to provide my driver's license for I.d. purposes, 63 years young, I felt that was a compliment.

Then the cashier swipes the magnetic strip on the back of the license. I asked why and she replied they needed my birthdate. Sure enough, the date was printed on my receipt.

Um, folks, your license includes such pertinent, personal info as your social security number, address etc and is a great tool for the devious identity thieves.
calls to Meijer's were rebuffed, with denials that I didn't see what I saw.
Beware. Don't hand over your license.
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memoryx57 on 02/11/2009:
If they only needed your birthday I wonder why they didn't just ask!! But scanning your drivers license is a new one..
Kind of scary..
Anonymous on 02/11/2009:
That IS a new one. I usually get asked the birthdate, then sometimes have to show my license, but I've never had it scanned.
yoke on 02/11/2009:
Even though you were of age they may swipe all licenses. It is a way to catch fraudulent ID's. My son is only 16, but could easily pass for 21. If he had a fake ID he could buy beer. Fake ID's won't have the information on the magnetic strip.
Anonymous on 02/11/2009:
I've had my DL scanned before when buying sinus medication that contains pseudoephedrine. It's nuts but eh what can you do?
Anonymous on 02/11/2009:
yoke -- I do believe there's a huge difference between a 16 year old and a 63 year old. What has become of common sense these days?
yoke on 02/11/2009:
crabby, I agree, but I know at the stores I go to it is programmed into the computer and you can't get to the next item until you do it. I don't make the rules, I just follow them.
Anonymous on 02/11/2009:
Carding a 63 y/o is strange, whatever the reason. Bypassing the age check thing is easy, I watch cashiers do it all the time, they simply punch in some keys on there register and it says age verified and they move on.
MrBeanRocks25 on 02/11/2009:
Scanning DL's is nothing new. It's easier for the cashier to scan them instead of trying to find the birthdate on the License. Target and Wal-Mart both have this capability. I worked in retail 7 years.
Ponie on 02/11/2009:
I wasn't aware that a person's social security number was on a driver license.

Get used to it. This is a regulation, not a law, and the MI LCC says it will be enforced for any alcoholic beverage purchases within the next three years. Might be only about two now because they made up this little 'requirement' a while back. MI has some of the most stringent laws on the sale of alcohol. They (whoever 'they' are) claim it's to cut down on drunk driving. In times past, at all stores selling alcoholic beverages a sign was displayed saying something like you must have been born before _____ to purchase alcohol. In many of the 7/11 stores in the area, they now have signs saying ID will be checked for *all* alcoholic beverage purchases. It further states a DL or state picture ID is needed. They then swipe the cards through their little gizmos. Seems kind of silly to have this requirement for someone about the age of 87, doesn't it? Laws can be changed--but you'll never get a regulation lifted. That's carved in stone!
MrBeanRocks25 on 02/11/2009:
I forgot to state that law enforcement keeps pretty strong tabs on the stores selling alcohol and tobacco. I almost got written up one time when I didn't card a 43 year old. I was told to get a birthdate from EVERYONE because someone had sold alcohol to a minor a few days before, just because they appeared older. It's all about safety, whether it be the store's or the purchaser's.
Principissa on 02/11/2009:
That is a new one, and a scary one at that. I can see manually typing your birthday into the system, but to scan your ID entirely, never heard of them doing that.
Anonymous on 02/11/2009:
Ponie, in VA, we used to have our SSN as our DL number (some people still do). As soon as they gave me the option to have something *other* than my SSN on there, I jumped on it.

Ponie on 02/11/2009:
Wow, MissM. I surely wouldn't like that at all. Although a lot of 'damage' can be caused by having access to someone's DL number, I think more can be done with the SSN. My dopey BIL who's retired military banks with an outfit in Anchorage Alaska. On his checks he has imprinted not only his home phone number but his SSN also! The bank once told him they don't recommend this, but he still does. BTW, last place he lived before he got out was VAB.
madconsumer on 02/11/2009:
some systems will not finallize a sale until the driver license has been scanned. either it gets scanned, or it doesn't. if not, no sale.

I guess this is scary to those who do not want a paper trail.
Bunza-Bsk on 05/08/2009:
In our case, the cashier took the license and wrote down personal information on a piece of paper near the register while waiting for a manager. I'm afraid she is planning to steal my bf's identity, which is why we have filed so many complaints in regards to the incident. You can see my link here:
melime on 06/01/2009:
From the Michigan ID "Information in bar code and magnetic strip is limited to date of birth, license/id number and expiration date."

Meijer is not stealing your social security number from your id. Scanning it just is easier sometimes for the cashier. Your SSN isn't even on your license.
meijer-man on 06/02/2009:
melime: sorry. u r wrong. Try renewing your license without giving up your s.s. number....
it's a federal requirement....
ladyjaja on 07/05/2009:
Firstly, it is Meijer policy to card anyone that looks under the age of 40. I seriously doubt that as a 63 year old you fall into this category, but whatever. It was that particular cashier's call. Secondly, Meijer is not collecting any personal information from your DL. It is simply an authenticating process to make sure the ID is legit and up to date. If you ever visit a Casino, they do this exact same thing (swipe the DL). Third, the only reason they need your SSN when you register for a DL is to confirm that you are indeed who you say you are and a legal citizen of this country. It is not encoded into the card itself. That's what SS cards are for.

Source(s): Employee of both Meijer, and experience/knowledge of DMV procedures.
PR1NC3SS on 01/15/2010:
I work at Meijer, and scanning IDs are the easiest and quickest way to get someone's birthday into the system if you are prone to pressing wrong keys and such. Meijer policy is to ID anyone we believe to look under the age of 40. I have come across many people in their fifties and sixties that definitely do not look so. It does not show any of your personal information on the screen, not even your birthday for that matter. The reason it prints on receipts is so just incase we were to not ID someone, our managers could see that. And the bar code or magnetic strip on the back of your license does not contain any information other than your name, address, date of birth, and ID number, NOT your social security number, it says so right above the magnetic strip on your license. To believe someone did this to be devious and fraudulent with the information is ridiculous, it is meerly a security measure at the store.
Anonymous on 01/15/2010:
I think eventually all IDs are going to be coded. It seems easier to swipe than type in my opinion. TN just the last few years went to a magnetic strip plastic card. Not being swiped yet, but I see it coming.
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Products Frequently Out of Stock FOR A LONG TIME!
Posted by on
Over the past three years, Meijer has really had some shortages of their regular products. 1)Keys! I tried for about 4 months to make copies of a key that they told me was one of the most popular keys. Each time I'd check they'd say they still hadn't gotten that particular key number. Needless to say, I had the key copied at another store. Still I kept checking since my kids were always losing their keys and when I'd find out about this as they were going to bed, Meijer was the only store open that makes keys. Last I checked they still hadn't gotten them.

The same thing happened with a certain brand of frozen pizza. Just a plain cheese pizza that most kids like. I even spoke with the manager of the entire store who said he'd make sure they had this within a weeks. Well, that took three weeks, which compared to the key wasn't too bad. Of course, by this time I'd already begun to be "conditioned" to put up with this waiting game since we customers no longer come first.

Most recently, last night to be specific, I finally found a one-cup coffee maker and was really excited to find a coffee maker that I didn't have to have shipped. I'd been looking all over for this one-cup maker and here it was; actually there were two of them on display. Problem was, there were no other ones in boxes with the directions, etc. A very kind young stock boy couldn't figure out where the price tag on the shelf was, and even he seemed a little perturbed by this. He called the manager who told him over the phone that that item must be out of stock. Well, of course! I should have guessed. So, it's okay to just say, "Oh well, guess we don't have what you're looking for. Too bad. Goodbye." The young stock boy seemed to have more professionalism and courtesy than the manager who couldn't take the time to even suggest if or when this item might be in stock again.

And one final comment: Did Meijer lay off a lot of workers? The one good thing I could say about the store was that the store was very clean and well-organized. Since I last shopped there about a month ago, something has changed! The aisles and shelves and freezers were absolutely a mess. (Granted in today's world, customers have gotten sloppier as so many are racing through life just about as fast as they can go. So, I'll give Meijer a small excuse for this since its hard to keep up with this new movement of societies lack of manners.) Plus there were many, many empty areas.

Once again, maybe the overnight stockers hadn't arrived. But wouldn't this mean it's time to hire some more employees and do some stocking during the daytime?
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GenuineNerd on 08/23/2008:
Is this an Ohio Meijer's? Maybe Wal-Mart, Giant Eagle, or Kroger carries that pizza. Probably time to switch to another store.
madconsumer on 08/23/2008:
if your kids lose their keys, stop giving them one. aren't you affraid of someone entering your house when you asre asleep or not home?

also, find a new place that carries your items.
spiderman2 on 08/23/2008:
First,I would find somewhere else to shop if you are so displeased with this store. Second, I don't know if this is true in this particular case, but many times, we can't get an item from our wholesaler that you may deem a regular normal item. Its not our fault and due to territory agreements for many things, you just can't go somewhere else and purchase it. Last, if your children lose that many housekeys, they are not responsible enough to have a key.
melime on 06/01/2009:
I'm sorry to say this, but a lot of the 'red shirts' have more manners than the 'blue shirts'. It's really disgusting.
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U-Scan and + Paint Dept Problems - all within 24 hours
Posted by on
MIDLAND, MICHIGAN -- AGAIN the U Scan was not working properly how can I trust it to be computing correctly?? After pushing the help button, waited and waited for a clerk who could not get it working, then she left to take my debt card to another till. I waited to get my receipt and she disappeared to another department and I finally had to go and inquire to find it. We live near the store and our family typically spends up to $200.00/wk there. If I choose to have a clerk check my groceries out, I must walk all the way down to the center of the check out lanes to find one who usually has several people in line, then walk all the way back to the doors at the other end to leave.

How is this convenient for disabled, elderly, individuals with health/post surgical issues or people with children to care for too?? Very poor corporate strategy--Meijer has lost the vision for quality customer service.

Then this morning I telephoned Meijer to see if a specific product was carried in the paint dept. The person who answered said his phone was about to die, I quickly told him what I needed, then his phone died. I've called back repeatedly but no one ever answered. Why would the telephone book list a telephone number for a specific dept. number to call and then the store use phones that go dead at 10:00 in the morning.

Customer Service is not a primary goal for this corporation.

A few years ago, Meijer changed their layout and things are not placed sensibly in the store-still trying to find things-makes shopping a frustrating chore! For instance, pepperoni always kept above the sausage, bacon and in the spiced meats now kept by the frozen pizza. Obviously, if you are buying pepperoni, you are probably making it from scratch, so why would you look for it in the frozen pizza section? Why would some of the Tostido chips be found in the produce section, but the same chips not be found in the regular aisle with all the snack chips (duh, I know, because that is where you might find fresh salsa). So why not put the bacon in the eggs aisle and the milk with the cookies, bread with peanut butter and jelly, where does it all end! Meijer is operating just plain stupid......Walmart is the same distance and one can always find sales people. I'm returning to Walmart-same distance to my home as Meijer-without all the bizarre-crazy stuff.
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/\ Idiot on 12/07/2009:
OK, I am assuming that when you say the cashier "went to another department" you mean a checkout lane to run your debit card. If this is the case I the reason you weren't getting your receipt is because, believe it or not, the cashier doesn't have your PIN, and it is not exactly a well kept secret that the PIN is an integral part of these types of transactions.

Also, you're able to walk around enought to collect $200.00 worth of Dorito's and Mountain Dew, but can't walk that extra twenty feet to find a traditional check out lane?! Come on, get real, and it also isn't exactly a well kept secret that Meijer does offer electronic scooters (Amigo's) to disabled customers.

About the phone, yeah, occasionally phone batteries do die. Though it should be pointed out, that contrary to popular belief they are not all programmed to die at 10:00 am.
Anonymous on 12/07/2009:
Order your groceries online and have them delivered. Though you would probably find something to complain about there too.
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Store Takes Check; Gas Station Doesn't? And Then Won't Take MC?
Posted by on
YPSILANTI, MICHIGAN -- I have completely stopped buying at Meijer over these incidents.

I ran out of gas, and walked to the nearest gas station, which was at Meijer. I had my checkbook, but had left my ID in my vehicle about 2 miles away. They flat-out refused to honor my check at the gas station because I could not present my ID.

I then walked INSIDE the Meijer location, bought about $20 worth of stuff, and wrote my check for $20 over, without ID, and used the $20 to purchase the gas.

I then walked back inside the Meijer location, and asked for the store manager, who assured me that it was in fact NOT the rule for the gas station to require ID on all checks, only if prompted by the system. (I had been writing checks for gas for about 5 years at this location prior to this incident, and I don't recall ever having been asked for ID.)

About a year later, at another local Meijer gas station, I had one of those pre-paid debit card/Mastercards. It had about $50 on it, and I only wanted to put $20 in my tank. I tried to swipe it at the gas pump, and it wouldn't work. I went inside to see what could be done about it, and they said, "Oh, it's probably because it's a gift card, just pump your gas and then we'll run it inside." Well you can guess what happened next--I put $20 in my car, and the system wouldn't take the card for the gas. Their systems do not allow you to pre-pay for gas in the store with a credit or debit card. I had $20 in my tank and no way to pay for it. They told me I couldn't leave to get money unless I left the car there (and I can't go anywhere without the car), but the cashier let me use the phone to call someone else to give a credit card number over the phone, which was very nice of her. I then went INSIDE the store and used the rest of the gift card on products in the store without a hitch.

So from these experiences, I have completely stopped shopping at Meijer, whether inside or out.
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bargod on 07/24/2008:
You should always carry a little bit of cash (say 20$) for emergencies such as the ones you describe.
Anonymous on 07/24/2008:
I don't understand why those gift cards are such a pain to use in some places. They're basically cash in hand.
Ponie on 07/24/2008:
Contrary, I kind of agree. Maybe it's because it may be hard to determine in advance the amount on the card? I dunno. Unlike credit cards or debit cards (which I despise and refuse to use), there's a set amount available on them. I know a person may not have enough available funds to pay with a debit card, but I guess the banks let them go through and then charge an OD fee.

I question one of the 'reasons' the poster doesn't shop Meijer any more. You walk two miles to Meijer, take along your check book, but leave your ID in the *car*? I don't care how many times you've not been asked for ID when cashing a check--there's always that first time.

I've been a Meijer shopper for years and never go into the store without my ID. In fact, I never go *anywhere* without my ID.
Anonymous on 07/24/2008:
You see no problem with walking in with a personal check and no identification?
Anonymous on 07/24/2008:
This Meijer sounds like a rinky-dink organization. You'd probably be better served avoiding them altogether in the future.
Anonymous on 07/24/2008:
Kind of like those old "I'd Walk A Mile For A Camel" cigarette ads. I can't imagine starting off on the journey without a book of matches in my pocket. :)
Anonymous on 07/24/2008:
Considering the extensive pulmonary damage is it even possible for smokers to walk a mile?
Ponie on 07/24/2008:
'This Meijer sounds like a rinky-dink organization.' Quite the contrary. Started by Michigan's 'Sam Walton.' Check them out in Google or on the web.
Sparticus on 07/24/2008:
Meijer is huge in Michigan. They are even starting to pop-up in Chicago area. Pretty decent selection of stuff. They are kind of like a Super Target. Both groceries and everything else you can think of...
Principissa on 07/24/2008:
Around here they won't take a check without ID. Why bring your checkbook and not bring ID with you? Also why would you leave your ID in a broken down car? A thief could see that and walk away with it. With identity theft on the rise, that would be the last thing I would leave in my car unattended. As for the gift card thing, I agree with Ponie. Technically they are like cash, but they cannot tell how much money is on the card until it is spent. So if you do not have the correct amount on the gift card, you will have to make up the difference in cash/credit/debit/check.
heaven17 on 07/24/2008:
Consider a different scenario: Someone swipes your checkbook, goes to Meijer, and gets gas/merchandise/whatever on your dime. They never ask for ID. What kind of complaint would we see then?
TGT101 on 07/25/2008:
Around were I live 50% of businesses don't even accept checks.
ladyjaja on 07/05/2009:
Future reference, there's at least a 25% chance that the register will prompt to see ID when running a check. This has nothing to do with the store's network, it has to do with Telecheck and your Bank. Your Bank may do this for security purposes. Telecheck may do it for logging purposes to regulate how many checks you can write within a 24 hour period. Both situations are random. Also, if I say this to people until I'm blue in the face so be it: ALWAYS ALWAYS ALWAYS carry your freaking ID! Gawd!
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One bad experience after another
Posted by on
WARREN, MICHIGAN -- I have really had it with Meijer. It is one bad experience after another. Their Meijer brands are a complete flop. In this past 2 year or so since this new store opened. I have had Meijer brand mouth wash that dyed my teeth blue, bought chicken breast at great prices but when I miss the sale, I get freezer burn and I paid more than double for it. Anti acids that I save a couple of dollars on maybe 20 percent savings but I have to take 3 times the amount for it to work. That is not a savings. It is in fact a scam. I have had with this chicken scam too.

When it is on sale, you cannot miss the price and when it isn’t on sale you cannot find a price on it. What ever happen to plain ole Crest tooth Paste? They never have it. I have to go to CVS to get it. But they have 20 different options if you want Crest.

I bought a pan for the Thanksgiving dinner and get home the wife asks me where is the lid? I tell her they don’t have lids it just the pan she runs up there, and is told they do not come with lids. Now that the season is over they all have lids.

They consistently over change me on there sale items. In fact at one particular visit it was so bad I just walked away. I wasn’t going to stop the casher for every damn sale item.

I cannot find anything in that store. It took me years to get acquainted with the other store.

That took me years to get acquainted with that one to. Now in 2 years I find that I still waste more time looking for the items I need then it is worth.

The company has really lost touch with there customer service.
I heard that on there busiest days Meijer makes a Million days a day. Add that up and tell me why I should have the choice of 6 self serve checkouts or 3 long lines with a cashier?

Tell me why with Meijer’s own claimed profits I can find competent help that can direct me to a product?

Well anyway you don’t have to tell me why I will not be giving Meijer my business.

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madconsumer on 04/13/2008:
"In this past 2 year or so since this new store opened. I have had ....."

"Now in 2 years I find ...."

but you keep going back. I would be one to say store brands are not always better.

dimplepie on 04/13/2008:
It just sounds like you don't like the store. At least you're not going back.
SteveCir on 04/18/2008:
I would like to say that I love Meijer and the Meijer brand products. I always try the Meijer brand alternatives and I am completely satisfied. However, I do agree with you on the check out situation.
mia501111 on 08/23/2008:
I completely understand how you feel. The toothpaste issue really hit home for me. I remember when a product was changed, it just said, "New and improved" on the product. Now they just keep adding different more and more different variations of a product. Who wants to stand around staring at toothpaste aisles and deodorant aisles when they still have 5 more miles to walk through the warehouse type stores just to get a few things? I hope the remaining little drug stores keep building a new one on every corner. I like the small stores that you can get in and get out in a few minutes. And so far, they don't have self-scan registers.

I really do believe the gradual loss of available customer service and more and more imperfect products are all in preparation to eventually have customers adjust to doing everything ourselves. Soon we'll be putting up stock and driving the products to the stores! What's amazing is how few people even notice these things. They proudly show how well they cope when they are being taken advantage of. Customers should always come first, not store profits.
earthjewel on 11/28/2008:
if you have a complaint, I find it very helpful to ask to see the store director before you leave (that is, if you have the time) or the manager in charge. The store director though, will make sure you are accommodated as expected.

And just so you know, NONE of the turkey pans come with lids, seasonally or not, they just don't (I work there)

The reason that Meijer has more self checkouts and fewer cashiers, is because they try to do as much as possible while spending as little money as possible. Why schedule more cashiers to work, when they can encourage customers to be more independent and ring up their own orders?

What irks me, as an employee is that when Meijer "advertises" something on sale, it isn't always necessarily on sale, it is just "on advertisement". Which for customers, it could mean that you might not actually be getting a deal, but since there is a sale sign over the actual product price, they make you think you are saving money, but really are just buying a product that is "on advertisement". I encourage customers to lift up those little sale signs and look at the actual price of the product before buying the product to see if and how much money you are or are not actually saving.
melime on 06/01/2009:
The cheaper brand you buy, the cheaper it tastes/works. You get what you pay for. And that includes Meijer brand.
ladyjaja on 07/05/2009:
As a cashier I can honestly attest to the fact that it is severely annoying when items don't ring up as their correct sale price. Because then you have customers stopping you at basically every other item that you're scanning to change the price. It's not the customer's fault, it's whoever the quackhead is in the back doing inventory's fault. It really just slows the process down and then we're penalized for not "scanning fast enough." Especially if the price difference is greater than 5 dollars. Then you have to call people and blah, blah, blah..everybody loses.
/\ Idiot on 12/06/2009:
A million dollars a day, hmm? Where did you pull that number from? I, for one, would know how much a particular store would make in a givin day, and your figure is laughable.
Anonymous on 12/06/2009:
Start using vacuum sealer and bags and you get no freezer burn. Meat will freezer burn in regular baggies and the regular package containers whether it is on sale or not unless you repackage it in vacuum sealed bags.
Mother of 2 on 07/08/2010:
The Meijer in Chesterfield , MI. is horrible!!! I was with my two kids one day and was appraoched by a man who asked for my money. He snuck up behind me and terrified me and grabbed my cart. All they did was ask him to leave. They never called the police or anything. I had to make a report myself.
I decided a few things that day. One, I was never going to that meijer again. Two, I needed to better protect myself especially since having kids. Three, I don't wait anymore for people to do the right thing. I simply take action. Four, I make it known to their managers that I am unhappy about a,b, and c and make it clear. Do the same and you won't regret it.
I will say, that I also moved to Auburn Hills and a new Meijer opened on Adams Rd. and they are WONDERFUL!!! I have not had one bad experience and any time there is a discrepancy in coupons,etc.. they fix it immediately. I never wait in long lines and they are so helpful. Don't give up on Meijer completely, just know that not all store workers are the same.
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StarStarStarStarEmpty Star
Assistance at Self Service
Posted by on
Rating: 4/51
STERLING HEIGHTS, MICHIGAN -- I needed assistance at the self service check out because there was no number on the tag and was not found on the list. The employee told us that it's self service with an attitude.16 mile at Van Dyke Sterling Heights Michigan Meijer Grocery Store. I've been going to that store for over 20 years. Guess it's time to go to another store.
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Tezrien on 07/14/2013:
I don't use self checkouts unless they are the only lines open. If everyone did the same then the stores would get rid of them and hire more real cashiers.
BigAl on 07/14/2013:
I absolutely despise self service checkouts. If people keep using them some day retail stores will go the way of self serve gas stations. Trust me the prices will not be any cheaper.
John Nicholson on 07/14/2013:
We have shopped at Meijer since the early 1980s and I remember when they put these self serve lanes in a manager above the store level promised--promised us that they would always have at least one manned express lane open. Never happened and they still want to force you to use the self serve lanes. We refuse to use them and have left a cart with ice cream, etc in it anywhere in the store when the regular lanes were lined up with no manned express lanes open. The strange thing is that we will see Meijer employees bagging for people in the self serve lanes. Perhaps it hasn't dawned on Meijer that they could have a manned express lane open instead of having two people helping at the self serve aisle. All in all, more problems and frustrations with the self serve lanes. If Meijer wants to emulate the WalMart type of bad service, then they are doing a great job of it. Don't take it out on the employees---except Rick W. who lied to us---as they are doing what they are told to do.
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Don't Trust Them
Posted by on
Rating: 1/51
CALIFORNIA -- So, I go to check my balance on my debit card. Guess what? Somehow Meijer has stolen my whole check, plus others on Social Security here in CA. This is disgusting! How can they sleep at night knowing they took a disabled person's money in which they need to live on? I want this company shut down! This isn't fair. I hope you somehow suffer the way we are.

Oh by the way! Enjoy that nice juicy steak on me J/A.
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trmn8r on 06/09/2013:
What you describe sounds like a scam by people posing as customers at Meijers. I found reports of a few such incidents, but without further details it is hard to know if that is what happened in your case.

What makes you think that Meijers itself is involved? That would be very unusual.
madconsumer on 06/09/2013:
all over the country there has been a rash of debit card numbers being stolen. the thief uses some type of device on the card reader that records the card number and sometimes the pin number.
Chaparrita on 06/09/2013:
Here in AZ, there was an issue at Bashas similar to this. A lot of people's information was stolen due to the systems being compromised by hackers. Bashas was not aware of the issue at first and I know that they had nothing to do with it. I doubt meijers has anything to do with this either. Unfortunately, this is a common issue nowadays. There are hackers and thieves who will do all they can to steal from innocent people.
BigAl on 06/09/2013:
I never use a debit card. I always use a credit card and pay off the balance each month. I am better protected and I do not have to worry about keeping track of each transaction.Using your debit card is like handing over your bank account.
Dawn on 06/15/2013:
There isn't even a Meijer IN California!
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Horrible Possible Shopping Experience Ever...
Posted by on
LANSING, MICHIGAN -- Horrible possible shopping experience ever... All their employees seem to hate their job and are anything but nice or polite in any way. Also their employees can even be disrespectful and rude to the point that one abruptly yelled at me out of the blue in an obnoxious way, I even considered calling the cops and/or filing a lawsuit against the retailer.
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NickL11354 on 01/05/2012:
I don't think they hate their job, just a rude 'holier' than you attitude that many retail employees seem to have
wjk898 on 11/08/2012:
Are you sure that you weren't in a Kroger? Sounds way more like a Kroger. My Meijer has much friendlier employees except for the guys who stock the shelves at night who are hot looking but very uppity.
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No refund - Per Employee the request was never sent by the pervious person that I spoke to
Posted by on
ONLINE - GRAND RAPIDS, MICHIGAN -- I ordered a sew machine for myself and daughter for Christmas. The machine for myself was never delivered somehow it was lost by Fed-X. I called and clearly stated to just refund my 231.95, that was about a week before Christmas. Today is 12/30/2011 still no refund. I called again, the gentleman stated that the request was never sent. He stated that he would put the request in, he was politely rude.

This was my first time purchasing items from this company and I will never purchase anything from them again!!!!!!!!!
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clutzycook on 12/30/2011:
How can someone be politely rude?
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