Midas Oil Changes - Page 2

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1.1 out of 5, based on 14 ratings and
22 reviews & complaints.

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Watch out for Midas Pasadena.
Posted by on
Rating: 1/51
PASADENA, CALIFORNIA -- Someone named Sam answered the phone and after I told him I had an oil change coupon for $19.99 he said my car does NOT qualify because he needs to put synthetic oil for my old car and he needs to charge me an extra $15 for it. I told him it is an old car and I never put that expensive oil for it but he refused to honor the coupon and said he will not take the risk. I called Monrovia Midas and I did not mention anything about the previous conversation with Sam in Pasadena, Vince answered the call and he said he will honor the coupon since my car takes regular motor oil. Sam is a crook and he gives Midas a bad name. He is a typical dishonest mechanic. I feel bad for anyone taking his or her car to Midas in Pasadena.
     
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MRM on 2012-07-26:
I agree that this mechanic is a rip off. Synthetic oil should only be used on newer cars.
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False Ad for Oil Change
Posted by on
Rating: 2/51
CALIFORNIA -- While traveling from Illinois to California my 2011 Chrylser town&country mini van was due for an oil change. I saw a Midas Auto Center at 401 E. Anahiem in Long Beach Ca. advertised an oil change tire rotation for $24.95. Sounded like a great deal. I drove in and asked for the oil change and they advised me that a tire rotation was included at no extra cost. The srevice was good but when I was given my bill it was for $42.72. That's a long way from 24.95.

When I asked way the increase they told me that my vehicle took an extra quart of oil and required a different type of oil filter. WHY wasn't I told this befor the service was given. FEEL RIPPED OFF.
     
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trmn8r on 2012-07-07:
Every ad I have seen for oil specials is of this variety (from a Midas ad): "Includes up to 5 quarts of 5W30 Oil and a new Oil Filter, and a free tire rotation. Other grades and synthetics available at extra cost. Diesel vehicles extra, custom wheels and oversize tire rotation extra. Most vehicles. Not valid with any other discount."

Was there not any disclaimer on the posted ad?
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Horrific Customer Service and Rude Behavior
Posted by on
SILVER SPRING, MARYLAND -- It was yesterday December 7th, 2011 when I decided to stop by Midas at Automobile Blvd., Silver Spring, MD 20904. It was pouring outside and I came at the time the store was supposed to open, which was 7:30 am. The manager didn't arrive until almost 8 am. As I was complaining about his tardiness, he was simply saying it was raining and I was late. The mechanic decided to pull my car in while instigating a fight with "What" in his expression. He opened the side door and literally screamed at me with "the government is late, the post office is late, we can be late!" and the price of the oil we put in your car is a lot more than the price we're charging you; we're not making nothing, nothing!". Before pulling out, he (an African American) also showed me his name on the uniform, which says Ricardo.

I was a little stunned because the rather large sign of $24.99 is being displayed vividly out front. I simply asked the mechanic to pull my car out and left. It was my first experience at Midas and will certainly be the last.
     
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trmn8r on 2011-12-09:
You mentioned that you "complained" to the manager about his tardiness.

Evidently, you either also complained to the mechanic or the manager told him of your complaint, because he brought it up also.

There is an art to the conversation you had with these people. You want to express your inconvenience, but unless you are ready to leave right off the bat, you don't want to belabor the point since these are the people you would like to have work on your car. It sounds like the conversation went due South, and that's too bad. At least you know not to go back there.
Aerocave on 2011-12-10:
Agreed trmn8r...I'm not saying I don't believe that the Manager and/or Technician said what they said, but I have a feeling the reaction may have been caused by more than just "complaining" on the part of the op. Also, why was it necessary to mention that the Mechanic was an African American? What does that have to do with anything?
mylgdare95 on 2011-12-13:
I simply pointed out the name "Ricardo" on the uniform because the guy may have put on another person's uniform and intentionally showed me that name, hence race must be mentioned. I never claimed a specific race displays a certain bad attitude toward customers. Please read clearly and understand thoroughly before you start making assumption. What I stated in this complaint was all fact. It was not arguing nor was I even loud. They were upset with each other because the mechanic also had to wait for the manager to show up. The point is when you open your door for business, treat your customer with respect especially when you are at fault. Just because I came to get an oil change, doesn't mean I will not return for something else MAJOR. Plus, I didn't come there to get a free oil change. The sign is still largely displayed every day to encourage people to come for an oil change.
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Do Not Go Here - Huge Rip Off
Posted by on
MILWAUKEE, WI -- Took car into my local Midas (76th & Layton, Oregon, WI) for an oil change. Since the car is shaking when I apply my brakes, I asked them to do an inspection. They told me I needed new struts and mounts and gave me an estimate of more than $1,700 to do the work. This sounded way to high, especially considering that the last time I took my car in for an oil change (a different place about four months ago) they didn't indicate that I needed such major work. When I got home, I took their estimate list and checked the part numbers on-line. Each part listed was $50-$200 less than what they quoted me.

I know places mark-up, but this is way out of line. Will definitely be taking my car elsewhere to have the work done.
     
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trmn8r on 2011-06-01:
Another issue is whether or not the parts are needed.

It would be more fair, IMO, to get another estimate and compare the prices. You are going to pay more at a shop.
azRider on 2011-06-02:
it might not be parts, it might be labor. labor for repair work is crazy, more than some doctors charge.
jktshff1 on 2011-06-02:
Midas doe mufflers.
PepperElf on 2011-06-02:
Labor is always more expensive, plus when you get it done professionally most places get the manufacturer's part - vs getting a knock-off.


As for not needing this with your last oil change, did you ask them to inspect the car last time?

And even if they did a full state inspection each time they change the oil it doesn't mean something cannot go wrong between then and now.
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The Old Time... Rip Off!
Posted by on
ITASCA, ILLINOIS -- With repeated visits for the Oil change/TIRE ROTATION at the Johnstown N. Y.-Midas store. NOT once was I informed of ANY problems with my car tires.(or the car alignment) Johnstown's store close(very quickly)

I continued with Midas, because at that I WAS a loyal customer, I chose to visit Midas Scotia, NY. It was(NYS inspection)time, I was told I needed NEW tires,(inspection FAILED) I was CHARGED $84.49 for 1 PRIMEWELL tire(a low quality tire)..."CRAZY" ~~ totally a RIP-OFF !(small tire 175/70/13)I paid LESS for my Dodge Dakota 16's tires.(MAVIS tires)....I checked on this Primewell TIRE @ Firestone in Scotia N. Y. it list for $41.99., I wrote a letter to Mr. Katz (Albany's Midas vice President) regarding the price difference. Mr. Katz feels quote " The tire pricing does not at all resemble an "apples to apples comparison". this is a "PRICE GOUGING COMPANY" ~ the IRONIC thing is Midas Service Pledge is - We will always do right by you & car - help keep you safe on the road !!

Midas company was NOT helpful @ ALL.... they took my $92.85 & didn't even blink.
     
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leet60 on 2011-03-30:
I, for one, refuse to have tire service, oil changes or other routine maintenance done at Midas. I cringe to think of a "certified muffler specialist" correctly diagnosing anything other than the muffler/exhaust.
zipperfish41 on 2012-01-15:
you are lying about price gouging my car takes same size at my cost was 75.00 so they made 15.00 dollars ever hear of profit plus was mounted and balanced
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Rip Off
Posted by on
Rating: 2/51
NANAIMO -- Put synthetic oil instead of required by instruction, oil. Asked not flush coolant, they did it. Ask to fix airfilter assembly, they forgot it. Simple things take them hours to do. Avoid!
     
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Extra Money
Posted by on
Rating: 1/51
CORPUS CHRISTI, TENNESSEE -- Had a $19.95 coupon for an oil change in Corpus Christi, TX. He charged me $29.95 and I asked him why. He said my car used a special oil. It was just a rip off. Plus I got a very sour taste on Midas.

L. Frey
     
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clutzycook on 2012-04-28:
What kind of oil does your car normally take? Was there fine print on the coupon limiting the oil type?
Anonymous on 2012-04-28:
I've learned the hard way to ask if the coupon will be accepted before they do any work to the car.
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A Simple Oil Change At Midas Ruined My Cooling System
Posted by on
BALTIMORE, MARYLAND -- I went in for a simple oil change at Midas (Patapsco Ave., Baltimore, MD 21227) and the incompetent staff left the top off of the coolant system and that ruined the car and they refuse to take responsibility for their neglect.
     
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trmn8r on 2011-11-30:
It's a shame that people have to fear such things when trusting a repair shop with their car.

Not everyone wants to do it, and I understand why, but I change my own oil to both save money and keep incompetent fools away from my car.
MRM on 2011-11-30:
Hey Hey! I thought I was the only one here that changes their own oil. It is so refreshing pouring a fresh new oil into the engine!
Old Timer on 2011-11-30:
Get a quote to repair and some pcitures, then take them to small claims court. Sounds like you have a solid case.
MRM on 2011-11-30:
Trmn8r, what's your favorite oil brand that you use? I use whatever that's on sale such as Mobil 5000 and Quaker State.
trmn8r on 2011-11-30:
You asked, so I'll tell you. I use Castrol and always have. In newer vehicles, synthetic is said to be best after they wear in a bit. I'd never gone that route until recently in my motorcycle. Back in the old days, when seat belts were optional and the Cold War was a "hot" topic, my dad used Quaker State. I've heard over the years it is to be avoided.

I do all my own work, unless I don't have the equipment. But I appreciate not everyone wants to work on their car.
Anonymous on 2011-11-30:
I've been taught to change the oil in my car, I'd just prefer someone else to do it, especially during the hot summer.
Anonymous on 2011-11-30:
You may be able to take them to small claims court.

I know a lot of people change their own oil, I am not one of them...I'm not sure but I think changing your own oil can negate the warranty and I don't know how to do it anyway. I do only take my Jetta to VW for oil changes, etc. It costs about $20 more but is worth it to me.
MRM on 2011-11-30:
2 years ago when its on sale, I can get an oil and oil filter for $10.00. Now the average price for the oil and oil filter is $17.00.
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Simple oil change gone wrong
Posted by on
AUSTELL, GEORGIA -- With my $19.99 coupon I went to Midas thinking they couldn't mess up too much on my Saturn Ion 2004. Boy was I wrong. I went it with no problems with my car, left with an engine light on and they did not turn off the oil change light. I asked the owner to turn off the light and he said if he turns my car off it probably won't crank suggesting it was because of the heat. I work from home and this was the 3rd time my car left my garage in a week. The heat hasn't touch my car much this week - didn't make since. Well he told me how to turn the light off myself and his instructions were wrong. So, I went online and found the correct instructions and did it myself. I also asked him about the engine light and he, with reluctance, hooked up his little "autozone" machine and said it was the transmission. I came with no lights and now I have engine lights, transmission problems and an oil light. Sounds like I paid $22 to get them to destroy my car. Well I still need to check to see if they really changed the oil. I'll never go back...too much drama for me.
     
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fast327 on 2010-07-23:
I can't see getting my oil changed by a muffler company.
Skye on 2010-07-23:
This was the point I was trying to on another Midas review, that ruined some lady's A/C. I think for oil changes, local mom and pop shops are the best, if you are not able to do them yourself, or have a place to do an oil change.
redmx3racer on 2010-07-23:
Your change oil/maintenance required light is set to come on at certain mileage intervals. They should have reset that for you once the LOF was completed.

There could be many reasons your check engine light is on. Could it be related to your oil change? Perhaps. For example, if they started your car without oil in it there would be OSV codes stored in the computer. However, it could be a coincidence as well. I work in the service department of a dealer and I get many calls of "I was in the other day for an oil change (or-more often-I was in 3/6/12 months ago for some type of service) and now my check engine light is on, it must have been something you did to my car". Lucky for us 99% of the time it is totally unrelated.

My suggestion-take it to either a GM Dealer or another 3rd party and have them Diag your check engine light.
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Incompetent
Posted by on
RANDOLPH, NEW JERSEY -- They accidentally put double the amount of oil in so when my daughter drove away, the whole car was shaking. She called me when she was more than half way home and I brought it to another mechanic who diagnosed the
problem. I called Midas requesting a refund. They said they would credit my account, but never did. Now, less than a month later, her low pressure
tire warning light came on. All of her tires were at least 10 psi too low. Perhaps they also put they wrong amount of air in the tires?
     
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Ytropious on 2010-10-16:
I don't think the tire pressure is Midas' fault. It's probably getting cold where you are. My husband's trucks low tire pressure light has been coming on a lot because it's cold.
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