Motel 6 Consumer Reviews - Page 3

ASHLAND, VIRGINIA -- I stayed in your Motel 6, as I have many times over the years, so I generally know what to expect. However, I stayed in Ashland VA, on Oct 16th in room 152, and it was shockingly awful. The phone did not work, the floor was cover in a slime, where I had to walk in shoes as not to catch something from the floor. It was cracks in the walls baseboards where insect, roaches, and mice droppings on the floor, I was just too tired after driving from New York City to leave so I endured it. But I simply can't stay there again after this dreadful experience.

I'm letting you know so others won't have to suffer what I did. I even asked if I could have a late check out since I didn't check in until after 1 am, and was told no I had to be out by 11 maybe 11:30. Yet the motel was empty now I see why... shocking. I wrote to the head office expecting a complimentary room and was told no. So they never have to worry about me every staying there again.

BROWNSVILLE, TEXAS -- My husband and I decided to get away for a couple of days so we rented a room and it was the worst motel experience ever. We wanted a room with a single bed but there were none available so we took a double bed room. When we walked in it smelt like mold or something, then the bathroom light went out in the bathroom. I talked to the front desk and they said they had no other rooms available and that they would have maintenance come up and fix it. They never showed up to fix it, so the whole time there we had to take a shower and stuff in the dark.

The first desk help was rude and spent more time on their cell phone. They were not willing to do anything for us. Then tried enjoying the pool and there were kids running around and throwing ice at each other with no adult supervision at all. Then the day we were going to leave we went to enjoy the pool and they locked us out of our room at 1030 when checkout was at 12. Will never stay at another Motel 6 ever again.

MONTEREY, CALIFORNIA -- At the downtown Monterey location I was physical threatened and almost attacked by their associate named RG **. The fact is no matter what disagreement people may have with the situation the use of physical violence or threats is never appropriate and it's never professional. This happened in the main office in full view of other customers and the manager Sweety ** literally had to physical hold him in order to avoid violence on his part. This event definitely put a dark cloud over what was supposed to be a 3-day anniversary visit to Monterey for me and my wife. Never have I ever had this kind of experience at any Motel 6 which has normally been great.

FAYETTEVILLE, NORTH CAROLINA -- After driving for 10 hours, we were very tired. We decided to spend the night at the Motel 6 in Fayetteville. The room price was ok but if we wanted WiFi it would cost another 2.99 for regular service or 4.99 for the premium service (which the desk clerk said didn't work?)! Little things do mean a lot like, there was no bar soap to wash hands, no Kleenex tissue, I needed a pen to write but no pen or paper was available, we found cereal on the floor and a dead fly. Top sheet of the bed a cigarette burn in it. Just didn't feel clean. We will not stay at any Motel 6. Don't trust them.

KOKOMO, INDIANA -- God what a dump! I can't believe they actually call this joint "remodeled"! The light switches have bright LED's in them that will keep you awake every time you roll over in bed and are made to look at them. Those same switches are on side of the bed that's farthest away from the bathroom, so any time you have to get up you have to walk AROUND the bed! The toilet was plugged up without me putting anything in it but a Kleenex! Great housekeeping - huh? God help you if you want to watch TV because the screen looks like you're viewing it through a window screen (the reception is SO bad) and here's no decent channels available on it, because they're too damn cheap to pay Dish for them.

Want a snack? No problem!!! A less-than-ounce bag of chips is $1.50, a 12 ounce pop is $1.50, and so is the smallest candy bar made - $1.50!!! No profit there - huh? Only 500% or more!!! C'mon people, just change the name to Motel Sucks and be done with it!!!! I'd sure like to hear what Tom Bodett said if he stayed in this dump, because as far as I'm concerned he can turn the light OUT on THIS rag, because I'm not going back!!

NEWBURY PARK, CALIFORNIA -- Arrived at motel with a secure reservation from Booking.com. The receptionist insisted that I provide ID for both myself and my spouse. When I asked why, the manager insisted that I read a single spaced full page, addressing all of their rules and regulations. When I told them I did not want to stand there and read that before being allowed to check in they told me that I was being rude.

What it really came down to was they were Indian and when they gave an order to a lower inferior person - a woman, I was supposed to jump to it immediately. My husband was standing behind me and heard the entire exchange.

We told them to cancel our weeks stay there and we left to find a more inviting, welcome, place to stay over that Christmas week. It was as if they deliberately provoked a confrontation. No woman here in the USA should be treated like this. We had traveled more than 2500 miles only to have the door slammed in our faces. The parking lot was entirely empty of cars. You have to wonder if they treat all of their arriving guests with such esteemed hospitality.

DAYTONA BEACH, FLORIDA -- Worst experience I have ever had with a motel. Made reservations online thru Motel 6 website in June 16 for a room for March 2017 in Daytona. Got a great price, gave CC# to reserve room and got an email confirmation shortly afterwards.

Got a voice mail from Ed the manager in December saying they had made a mistake and they couldn't give me the room for what I had reserved it, and it would be more than double the price I was guaranteed. I called Ed, and he was a complete jerk. He said that I had made the reservation thru a 3rd party website (the Motel 6 website) so he didn't have to honor the reservation.

I explained I had made the reservation through the corporate Motel 6 website and not a 3rd party. Ed said they are a franchise and they didn't have to follow what corporate said. He then told me I would have to pay the new double price or I couldn't get the room, and that I wouldn't be able to find any other room in Daytona this late in the game. Stay away from this motel chain.

MONTGOMERY -- 3:45 a.m. December 4, 2016 I checked in. When I got to the room I looked at my receipt and noticed the check in date was December 3 to December 4, 2016. I went and showed the clerk the error and asked him to correct the time for check out. I was told that it couldn't be done and my check out time will be 11:00 a.m. December 4, 2016 no exceptions. I called Quality Inn and a few other hotels on the boulevard and asked the clerk if I were to check in at 3 o'clock in the morning would I have to check out the same day or the next day? The answer was, check out time would be the following day. To those who choose this place of business, make sure to check your paper and ask all pertinent questions before handing over your choice of payment.

LIMA, OHIO -- I made the reservation 2 weeks ahead of time. When I arrived. I was told my reservation was only for 1 night. I had a confirmation number for 3 nights, they fixed this. When I ask about the price I was told the room was 79.99 a night. I again referred to my confirmation with the price of 59.99 a night. I was told that it was the 79.99. It was too late to go to another room so we stayed. The 3 days we were there not once did the housekeeper ever come into the room to clean. I had to go to the office twice to get towels, tp and garbage bags. We had to empty our own garbage outside in the bin.

When we checked out the charge on my bill was 80.99 per night. I was suppose to get an AARP discount. I have turned this into my credit card company. My friend also stayed at this place and also was charged a bigger price than she was told when she reserved the room. The place isn't clean and the children of the owner were riding their bikes one with training wheels around the parking lot. You had to be careful you didn't hit them. These are not Americans who own this hotel and I don't think being clean is something they know about as I have noticed this at other hotels owned by these people.

MONTEREY, CALIFORNIA -- Well, maybe that wouldn't be everyone's 'cup of tea'. You just need to go downtown to Monterey in truth for the same experience. Certainly we dog owners often have few choices beyond Motel 6. The owner of this establishment is so blatantly hostile she employs a friendly man to apologize for her. There is no place to walk a dog. I told her my dog was 14 years old and could hardly stand up which is why she had no leash and the 'vamp' immediately went for her cell phone to call the police. I was happy to go elsewhere.

All dogs are 'stored' with owners in front row where 'she' can keep an eye on YOU. Not pleasant at all and not at all what Motel 6 is about. Marina is a lot more reasonable. Not my intention to be racist [for sure], but Motel 6 does everyone a disservice by offering franchises to individuals who clearly hate dogs. We owners have no other choice and we have come to rely upon this chain as a bastion of freedom of movement. Filthy floors, too, covered in a 1/3 inch of ammonia slime at 5 pm check in! Peace to everyone everywhere!