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Motel 6 Consumer Reviews - Page 4

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Nasty, Filthy Room!!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

FLOUR BLUFF/CORPUS CRISTY, TEXAS -- This was by far the NASTIEST, FILTHIEST Motel 6 (or anywhere) that I have stayed at. We booked a room for 4 days a month in advance for a wedding. Our plane got in late. When we saw the room we couldn't believe it.
Bugs in the bathroom. Long black hair in the shower. Dirt built up on the knobs that hold the toilet paper roll. A floor that hadn't seen a mop or bleach in months. Pulled back the top blanket only to find the sheet wrinkled, like they had never been changed from the last people that slept in them. Black hair and lint and fuzz all over the sheets and pillow cases. Tiles coming up off the floor.

And REALLY...the "beds" were an uncomfortable hard mattress set on top of a board that was set on top of a wooded box. The room was sooooo small that two people could not pass each other between the bed and the TV to get to the tiny space for your suitcases or to the teeny tiny nasty bathroom. The room had suffered water damage and the repair person must has been hired from the mentally retarded school. Drug deals and hookers outside.

I will NEVER, EVER stay in your dive again!!! Your motel should be condemned. Nothing but a flop house. Got a refund for the 3 days but want a refund for the miserable night I had to spend in that disgusting room. Hope I didn't catch something.

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Very Family Unfriendly Motel. Management Doesn't Enforce Any Rules.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BRAINTREE, CALIFORNIA -- Stayed at the Motel 6 in Braintree, MA in mid-May of 2014. I've stayed at many other Motel 6's on the West Coast and I've always enjoyed the experiences. Unfortunately, I believe there's a good number of people who mostly live at this one so they act like they own the place.

For 3 hours straight, a small crowd of them have been holding a gathering out in front of the building near the office. Needless to say, there's lots of cussing going on. If you have children, you would be wise to avoid staying here. I have already booked a room at another nearby hotel. Luckily, the rest of my vacation with my own daughters has been so wonderful that this one negative experience really doesn't matter. I will, however, always tell this story when I'm having conversations about traveling with my friends.

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The Very Worse Hotel I Have Ever Stayed At
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

DANVERS, MASSACHUSETTS -- I checked in on Friday and got their "WEEKLY RATE" and I have two rooms. The next day I called down to tell them I do not want room service and that was okay. I asked where my do not disturb sign was and they said they do not have them and all I had to do is call them.

When I was checking in, I asked if there was a comfortable chair in the room and he said no and he would have one sent up tomorrow. I asked about the pool and he says they are ahead of schedule and might be ready tomorrow. So next day call about pool and chair, next thing I know manager comes to my door and rattles off about 1 week special. She told me about room cleaning on Tuesday and Thursday. So, I am told to go down with towels to the desk and they will swap for them for clean ones. Rubbish... 1st get maid and she will empty.

Now today, I was talking to girl that told me she would get towels when they had some clean ones... I go down to desk and manager there and says "You are on a weekly rate and you are supposed to use those two towels all week" very rude and rubbish empty on Thursday... the day I am leaving.

She also said if I like she can change my rate to a daily rate and get towels rubbish. Now remember I have already been here for 4 days without any service and if I change goes back to day one at full rate... I was so upset and not even corporate did not care. RATE NOT EVEN A 1/4 STAR. 000000 IS WHAT THEY GET. Do not stay there.

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Avoid Motel 6!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BLUE SPRINGS, MISSOURI -- I was a regular at Motel 6 for the convenience and low rate. The last time I tried to get a room there, I was informed that I was on the "no rental" list because "items were missing from the room." This was likely because room service left fewer than usual towels in the room for my use, which is no fault of mine.

After explaining to the front desk as well as to the Motel 6 corporate office that I did not take anything, nor had I ever been anything but a good customer for them, still nothing happened. The motel manager was always too busy to talk to me and never got back with me despite corporate office's promise for a call to rectify the situation. I do not appreciate being accused of theft. I am using the American Inn now when needed, which has better rooms and service. Thank you.

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It's -18 Outside Car Won't Start
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

WILLIAMSBURG, IOWA -- It's freezing out in the negatives, car won't start. Check out time is 11:30 it's 11:00. Tell the lady at the front desk my car won't start. I have a road side service coming there 3 to 5 hrs out. They won't let me stay in my room without charging me. So I'm sitting the waiting area now till they come to fix my car. Today's date is 1/6/14 half of America is in a deep freeze - I will never stay at Motel 6 again. No consideration, they only want their money. Oh yeah - none of the staff had jumper cables or a car here. Wonder how they all got to work.

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You Get What You Pay For
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

PETALUMA, CALIFORNIA -- I wasn't expecting the Ritz. But I draw the line when a valuable possession disappears. I left a cheap shirt and expensive cell phone in my room. It was Christmas morning, I was in a rush, thought I had packed it all. One hour later I call to let the motel attendant know what I had done. He let me know that they found my shirt but there was no phone. He further told me to call the next day and talk to the lost and found. Wow! It didn't take long for them to clean out the room. Looks like somebody got what I paid for. Done with Motel 6 and the clones.

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No Office Help
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ORANGE COUNTY, CALIFORNIA -- We are in the room sleeping and some man broke our window. We went down to the office and the lady in would not let my wife in so she could be protected. I said please, please, please and she acted as she could not hear. My wife is sixty years old and now she need help and I hope no one ever have to go through that. When you ask for help you can't get it. Motel 6, everyone please don't stay there. Motel 6 do not care for people, we seen it for ourselves. Please take note, beware of Motel 6. Their ad is a lie, don't you believe it, not safe at all.

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They Just Don't Care About Guests
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

PONCA CITY, OKLAHOMA -- On several occasions my room key would not work, when I went to the front desk and told them they made me a new one and it did not work. I had to be let into my room with a pass key. They informed me that it was because I was carrying it in my wallet. That was the first problem. Now I don't have TV reception in my room and I have been told that they are installing a new system all day and it is 7:10 and I still don't have TV. The impression I am getting is that the owner just does not care about the guests.

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Not the Best of the Bunch
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ELK GROVE, ILLINOIS -- I stay at Motel 6 very often. Mostly around the pacific Northwest. This one in Elk Grove, IL was less than normal standards of Motel 6. The water in the shower kept going hot and cold depending on the neighbor rooms flushing the toilet or taking their showers. The ice machines were broken and there was not even morning coffee in the office. The office help was not able to give me directions for local attractions. And half of them it was hard to understand when they spoke to me. The girl that worked the office at night spoke the best English.

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I Got Locked Inside the Room!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BIRMINGHAM, ALABAMA -- Immediately after arrival I realized the door was broken and I couldn't get out. I called the front desk and she told me she was the only one on staff and she was busy and she'd be there in 10 min. I ordered pizza and soaked my toe that I had stubbed on the broken step on the way in. I reached for the only towel and a cockroach jumped out of it.

The front desk girl eventually came, but couldn't open the door. She called the manager and she tried as well for 20 min. My pizza guy came, but I couldn't open the door. After about 40 min, they finally got it open. When I complained the manager told me I "really need to learn how to talk to people". She gave me my money back but refused to comp me a room because I was rude to her. I have stayed in better hotels in Mexico. If you ever go here avoid the crazy lady with black and white hair and orange nails.

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Motel 6 Rating:
Star Half star Empty star Empty star Empty star
1.5 out of 5, based on 105 ratings and
243 reviews & complaints.
Contact Information:
Motel 6
14651 Dallas Parkway, Ste 500
Dallas, TX 75240
972-386-6161 (ph)
972-991-2979 (fax)
www.motel6.com
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