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Nationwide Corporation - Page 2

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Nationwide Cancelled Me And Now Wants Me To Pay Them
Posted by on
OHIO -- I had automobile insurance through Nationwide Insurance. I paid monthly. On August 20, I sent my payment. It cleared the bank on August 22. It was due September 1. On September 8 I receive a cancellation notice. I call my insurance man, and was told I was canceled for non payment. After telling them I had paid, they said they would investigate. In the meantime, believing I had no insurance, I called another insurance company to get auto insurance.

Nationwide called me later, and I asked if I could be reimbursed for the premium since I had been canceled. He told me yes. I called a week later to inquire about when I would get my money. He told me to write a letter, send it to him and he would fax it to the company. Which I did. I called today to ask if my check had been sent. Not only had it not been sent, they told me I owed them $37 because I canceled the policy in the middle of the cycle. I did not cancel it they did! He told me if I didn't pay, it would be sent to the collection company. How wrong is this?

I have a perfect driving record, have not filed a claim in years, and this is how they treat me? How can they say they are on your side? I do NOT want to pay,but also I don't want my credit ruined over $37. I think if my insurance agent was half a man, he would say, I made a mistake, and I'll make it right by you. I've been with this company for the better part of 20 years and have NEVER once been late. This is wrong on so many levels.
     
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Researcher on 2013-07-05:
I am sorry you had this issue. Keep in mind on the letter, it should state Cancellation notice. You MUST look at the date the policy is set to cancel. It does not mean it can't be reversed. When it expires this is when you will have to rewrite a new policy.
It could have been you did not pay the correct amount. Now as far as cancellation fees well your going to have to just pay it...
Remember you canceled the policy. If you did not pay the correct amount and it canceled you canceled it by mistake of your part.
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They Are Crooks And Do Not Handle Claims In A Professional Manner!
Posted by on
ONEONTA, ALABAMA -- My delivery driver was rear ended by a client of Nationwide Insurance. A week after the accident I finally had to contact Nationwide. I had already gotten an estimate to repair our delivery truck for $1685.00 at a local body shop. They sent an adjustor out and he wrote us a check for a whopping $808.13. I would like to find a body shop that can replace a rear bumper, tailgate and two light assemblies for that amount of money. We had also requested a rental TRUCK when it was in the shop to continue our deliveries. They gave us a voucher for a rental CAR for 3 days when I was told it would take 5 days to repair our truck.

They want us to use crash vehicle parts to repair my truck without giving us depreciation for using said parts when I was minding my own business and their client hit me from behind.
I tried to discuss the situation with their adjustor and he pretty much told me that is all they would do and hung up on me. Very unprofessional and rude!!

I hate to do it but I am going to take their client to small claims court to collect my money.
It is a shame when people pay good money for insurance to make sure they are covered and their company is steals from them and treats them in this manner.
     
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tnchuck100 on 2008-05-28:
You are not required to accept their offer. Most insurance companies will try to bully you into submission. Do not cash the check if you want to hold out for more.

Ask Nationwide if they will pay the $1685 and 5 days of truck rental and be done with it, or would they prefer to eventually pay that PLUS the attorney fees, witness fees (if any), court costs, and any other costs incurred caused by their foot-dragging.

If you have pictures, estimates, and a police report to support your position you should be able to win.
dgsales on 2008-05-28:
I am holding their check and have sent them the offer you mentioned that is when the adjustor hung up on me. I have my insurance agent contacting their home office hoping to resolve the matter.
It would be cheaper on their part to just pay the claim and be done with it but not sure if they see it that way.
abobo on 2008-05-29:
Maybe if you informed them that your driver had some 'lower back pain' after the accident and you saw a commercial on TV friendly laywer who'd help with a you'd get your truck fixed faster...
spiderman2 on 2008-05-29:
Abobo that won't work. The driver would be covered under the employer's workers compensation insurance and it would not be the problem of the other insurance company. Have you contacted your own insurance company? They may be able to help you out. A phone call from a lawyer may work,but you are probably going to pay out more than you will get back.
tnchuck100 on 2008-05-29:
abodo: Engaging in a fraud will not help his case.
spider: He DID contact his insurance company. He can also recover the added costs in court.
Mrs. V on 2008-05-29:
Nation Wide has a history of this (trust me, I know >_<).

They will low ball the estimate and only come up a little.
You most likely will need to take them to court. Keep ALL records and relevant information!
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Junk Yard
Posted by on
NASHVILLE, NORTH CAROLINA -- I am highly disappointed with the method in which Nationwide has handled my claim. My truck was vandalized Jan. 2008, the dash board was completely messed up and my stereo was stolen; also my passenger door was broken in so I'm unable to use that side. My main problem is that the adjuster wants a body shop to put in a dash board put in from a junk yard which is not only time consuming for me but the body shop also.

As of Feb 17, nothing has been done to my truck because no one from the shop is calling to junk yards to see if they have a match or they have been unable to find one. I wanted to get an alarm system put in to prevent this from happening in the future, but I can't until this matter is taken care of. It makes no sense.

Maybe it is because I didn't have a deductible, however, I pay insurance every month.
     
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Hugh_Jorgen on 2008-02-19:
I'm sure your policy says they can use parts that are known as LKQ (Like Kind and Quality). They could be used or they could be aftermarket parts. There is a lot of discussion out there about whether these parts really are as good as original, but for now most policies allow it. As far as them dragging their feet, call your state's insurance commissioner's office - usually they can get things moving. Good luck.
GothicSmurf on 2008-02-19:
Thanks Hugh. The most important thing missing is the type of vehicle you are driving. Insurance is to make you whole again, not to give you better or worse parts (Hugh is right, LKQ). If your car is 10 years old, putting a brand new dash is better than what you had.

You can talk to your adjuster and suggest putting in a new dash, but you'll have to be prepared to either pay for the entire thing or see if you can make a deal and you can cover the difference.
Anonymous on 2008-02-19:
I agree with the above posters, but this part should be the exception to the rule. The labor time consumed with pulling a used dash out should far exceed the cost of a new part. I would contact the insurance company with a compasisonof the part cost. Good luck
wendy1 on 2009-03-27:
An LKQ part is a USED part. Period. Regardless of what "they" tell you. LKQ is used from the junkyard salvage.

Not new, not rebuilt, not remanufactured, not aftermarket.
Just ask your mechanic doing the job.

If you are lucky you may get a low mileage part which really means nothing these days. The mechanic nor the junkyard will warrant this part afterward. It will be between you and the third party in which case, good luck.
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Auto Ins Accident
Posted by on
ATLANTA, GEORGIA -- Nationwide auto insurance sucks. I had my car reared end on 9/18/2009 in Atlanta, Ga. by there client and they have beening using the three D's on
me as of today I am still waiting on a court date in Atlanta. My car was total
and they offered me 75% of the value and it took me 4 weeks to paid for my rental ( out my pocket), no pay for lost wages 3 days, doc bill for son.
My advise to anyone get an attorney first.
     
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saj80 on 2010-02-11:
Where is your agent or insurance company? They should be a part of this process, from day one.
johnny_james20 on 2013-06-26:
I believe it is Nationwide company policy to deliberately short victims in auto wrecks, they offered me 1/3 of actual damages, I was being victimized by nationwide adjuster here in sc too even after I told him I had run autobody repair shop, the guy was a complete joke and I believe he intentionally was trying to rip me off
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Trying to cancel my policy
Posted by on
MIDVALE, UTAH -- When I signed up with nationwide I was quoted a reasonable price. Of course the price quoted and the price I got after I signed up was very different. so after about a year of paying too much I switched to a company that was way less and I called Nationwide to cancel my account. they said that I needed to send in a written and signed cancellation letter. So with my last payment I sent my cancellation letter and what a wait off my shoulders. Until about a month and a half later I get a bill from them saying I owe so much for the last month. so I call them and they say they must not have received the letter and to fax another one. so I did and I guess they didn't get that either. I am so mad right now and you can bet I am not paying two car insurance companies. Although I am happy to pay my new company because they treat me so well (USAA) unlike nationwide, I just want to be free from their clutches.
     
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Anonymous on 2007-09-14:
Good info. Next time, use USPS certified mail service.
grandma005 on 2007-09-14:
You need to get the address to mail your cancellation letter. Don't put it into your bill. The address are different.
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