I tried to watch a movie last nite and it loaded movie started and it started loading again so I shut it all down. Started to watch a movie today and it loaded and reloaded and started playing and reloaded again. This was the third time it loaded. What is the problem with it? 6 Replies - Latest reply on 01/13/2012Add reply
The customer service is rude and Arguementative and does not care to provide solutions to the customer. My services was put on hold due to not being able to provide the funds. So a month later I was able to provide the funds and get my services back on. One week later they put a hold on my account. I called and spoke to the customer service agent and all he wanted to tell me was that I would have to make another payment to be able to watch anymore movies. So he pretty much told me was that I was getting billed for a time that I didn't have access to movies.
4 Replies - Latest reply on 08/15/2011Add reply
I could understand if I had access and they billed me but I didn't. Now I am out of the money that I just paid for services and no movies.
When it works its great
I am still on my free trial however I doubt that I will keep the service. Some days it works great and some days it takes 4 hours to watch a 11/2 hr movie because of all the stops and starts retrieving. ... read full review10 Replies - Latest reply on 03/30/2011
So went on line to order rental movies and pass word would not work I called them man asked me last two movies told him he gave me new pass word and son tried again with new pass word worked that was fast good to deal with company that know what they are doing if been Best Buy or radio shack would still be on phone thank you netf;ix Add reply
VISTA, CALIFORNIA -- We have belonged to Netflix for several years now. We gradually rose to the $ 40.00 Per month for 6 movies out at a time package. Occasionally, yes, we've had some bad discs but we've had great success with customer service and quick replacement. I was looking into dish and cable TV, thinking of changing. But with all the problems with those companies I think we will stick with Netflix. The only problem we had was people stealing the discs out of our mailbox and had to use a p. O. Box or Netflix said they'd drop us (understandably) but it takes too much time and gas to do it that way, also you are not really getting the turnover you are paying for if you wait till all disc are seen before you send them back and pick them up etc. So we are trying it again at home. The selection of DVDs are far beyond cable, dish and local rental stores.
3 Replies - Latest reply on 03/23/2010Add reply
I do miss some of the local and cable channels. But I can have science, TV, old, foreign, strange, and Blockbuster movies at my fingertips. I think I'll stay.....
CALIFORNIA -- Make a note of the date your account hold expires, because with no warning, Netflix will charge your credit card the day before, & re-start your account, whether you're ready or not. Most irritating of all, there is no way to effectively contact them. Customer Service consists of nothing but help topics. They made $14 for free off me, but I cancelled my account within hours of their notification, and I won't be back.
7 Replies - Latest reply on 11/13/2010Add reply
I replied to their e-mail, but it was returned as Undeliverable, & My3cents doesn't have an e-mail either. Beware!
This is kind of a complaint, I guess, but more of an opinion. For those of you who know Netflix well, you are aware of the "bonus features" disc for a good portion of the movies. It's kind of upsetting ... read full review2 Replies - Latest reply on 11/17/2008
Where Are My Movies?
OMAHA, NEBRASKA -- I signed up for Netflix 12 days ago, put 15 movies in my queue, but still haven't received any DVDs. After 8 days, I called customer service twice. The first time I waited on hold for 10 minutes, told ... read full review15 Replies - Latest reply on 11/11/2008