94109, CALIFORNIA -- I just got back from San Francisco visiting a friend. I wanted to get some fuzzy slippers for my mum back at home, so at the last minute I decided to go to Nordstrom's. I was pleasantly surprised. Initially I was shocked at the madness of the shoe department, but after asking someone for assistance regarding slippers, I had the best customer service. The woman deserves a raise. I left with a smile and a pair of great slippers for mum.
SEATTLE, WASHINGTON -- I was confident that your store had quality products that it was selling its consumers, but I found out that it's not as true as I thought. I bought a pair of pants and 2 shirts at your store in Seattle. Both shirts ended up coming apart at the seams and the jeans ended up shrinking when I washed and dried them according to the directions. I am very disappointed and I would expect that somehow you will reimburse me.