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Company Contact InfoContact Info: 500 W. Madison | Chicago, IL 60661 | 312-894-5000
Top Customer Complaints & Reviews:
Let's call this post, how Orbitz is tried to steal $3600 from us.
My wife booked a trip for herself and our 4 year old son to Pittsburgh for my wife's grandmother's 90th surprise party.
A few weeks back, I booked 4 vacation packages with Orbitz because a friend had suggested that they are a big company and it is safer to go through them.
Tried to book car, air and hotel together. Gave one price and when I chose everything, price rose by 40$ Tried again an hour later.
Latest Reviews:
BOULDER, COLORADO -- I booked 2 nights for Lexington hotel in Key West for May 9, 10 of 2013. The room had none of the amenities functioning...non-working ...
CHICAGO, ILLINOIS -- Purchased 8 tickets on Orbitz and cheaptickets for 2 families to NY for a 04th July vacation trip. Very interestingly, both the ...
CHICAGO, ILLINOIS -- My review about our stay at the Bel Air Cancun through Orbitz. I have nothing but nice things to say about the Bel Air Collection. ...
We booked a hotel through this site, which was a part of a trip we are taking for our daughter's birthday. We double checked ...
Orbitz invoice showed 2 rental car charges for my business trip when I had only reserved and used one. The first Customer Agent ...
HOUSTON, TEXAS -- DON'T WASTE YOUR TIME CHECKING RATES WITH ORBITZ! THEY LIE! Orbitz posts low rates and then does not honor them. This company ...
So I go online to book a flight, I input all my information, go to submit it for purchasing, and I get a notice that my bank ...
CALIFORNIA -- I booked two flights to Europe on Orbitz website yesterday without checking other sites. Today I checked Expedia and found out ...
CHICAGO, ILLINOIS -- Before buying vacation package I contacted Orbitz customer representative, who told me that there won't be any problem adding ...
PORTLAND, OREGON -- I fly frequently and have never had as much trouble as I have had since using Orbitz. I had cancelled an airline ticket a few ...
I made reservations for my son so he could go home for a few days. When I was done I saw that there was one letter in his name ...
LOS ANGELES, CALIFORNIA -- I've have been going through an awful experience for more than two years with Orbitz's customer service and refund department. I ...
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- Customer Service (81)
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- Online Ticketing (31)
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- Billing (14)
- Company Policy (13)
- Price (10)
- Cancellation (7)
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- Performance (5)
- Return Policy (4)
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- Communication (1)
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- Availability (1)
- Delayed Flight (1)
- Service Call (1)
- Sales Staff (1)
- Promotion (1)
- Online Support (1)
- Other (50)