Why you should NEVER use Orbitz
CHICAGO, ILLINOIS -- Let's call this post, how Orbitz is tried to steal $3600 from us.
My wife booked a trip for herself and our 4 year old son to Pittsburgh for my wife's grandmother's 90th surprise party. Unfortunately, ... read full review10 Replies - Latest reply on 10/11/2013
Orbitz needs a dictionary!
For Christmas I booked a round trip flight from Orlando, FL to Jackson, MS on Orbitz. They asked me what day I wanted to leave and I entered in Dec 23rd. They asked me what day I wanted to return and ... read full review6 Replies - Latest reply on 12/23/2010
June, 2010, I requested a ticket with Obzit. I never received a reply. I know price change and two weeks later I bought a ticket with another company. A month later Obzit bill my credit card several ... read full review2 Replies - Latest reply on 07/16/2010
Hotel Cancellation Policy
CHICAGO, ILLINOIS -- I made a reservation through Orbitz for a week at the InterContinental Hotel in Chicago. Several months before I was to use the reservation I contacted Orbitz to tell them I was being deployed on active ... read full review10 Replies - Latest reply on 03/05/2008
More than 2 months ago, I made an ORBITZ reservation for a round trip flight from Portland, Oregon to Palm Springs, CA. I requested seats on both legs. On 12/9/08, I checked the itinerary for the outbound ... read full review5 Replies - Latest reply on 12/25/2008
UNKNOWN -- NEVER, NEVER, NEVER use Orbitz from Australia. You will lose all your money if you try to make any changes. You have to call an international number (not toll free) which take my word for it, will never answer (or more accurately the International reservations section will never answer) - I wasted over 30 minutes in the course of 3 calls this way. I had to give up and kiss my flights payments goodbye.
2 Replies - Latest reply on 09/18/2013Add reply
There are far better online booking services you can use, but keep away from Orbitz.
My Orbitz nightmare
I had used Orbitz on and off for years without incident until last month (November 2009). I had booked a flight to my mother's for Thanksgiving week (my tickets were booked for leaving the Saturday before ... read full review7 Replies - Latest reply on 03/04/2010
Orbits uses a company called "Neat Travel" to do their hotel bookings. I cancelled a hotel booking 24 hrs after I made it (I simply switched to a different hotel). They confirmed on the phone that I ... read full review4 Replies - Latest reply on 10/26/2010
CHICAGO, ILLINOIS -- I booked a reservation with Orbitz on March 20th for reservation at the Lexington Hotel in Florida in July. I tried to cancel my reservation online by there website was down. So I called the Orbitz operator to cancel reservation. The operator let me know that I shopuld be receiving my refund within 5 days. Called Orbitz back after five days still there systems were updating and they could pull up my account and they told me that I should receive my refund for the hotel back in 5 to 10 business days back on my card. I have called Orbitz about 15 times and still have been receiving the same response. I have been trying to resolve this issue for three weeks now and still have not received my refund. I feel that Orbitz does not honor their cancellation agreement. 1 Replies - Latest reply on 05/30/2012Add reply
ONLINE, NEW YORK -- Orbitz charged me for flights to Europe in US dollars, but the merchant they used to book my flight on Brussels Airlines charged my account in a foreign currency. This means that most any credit card used by you will be charged an additional 3% foreign transaction fee. Of course, when you buy your tickets, there is no mention that you will be charged in a foreign currency. And, of course, they do not take responsibility for this unethical business practice, but will cite an obscure "footnote."Add reply
Choosing Orbitz Was a Mistake!
ANY CITY, PENNSYLVANIA -- I hate Orbitz. They have screwed us over so much. We have spent over 900 minutes on the phone with them and additional costs that amount to almost the original cost of our vacation. We are STILL trying ... read full review3 Replies - Latest reply on 12/28/2012
Orbitz Charges Service Fees
Just received my credit card statement and was surprised to see a separate line item charge of $13.98 from Orbitz. Called their Customer Service and was told Orbitz charges a service fee on top of the ... read full review1 Replies - Latest reply on 09/10/2011
On Friday 8-12-11 I was booking a flight for my nephew from Charlotte, NC to BWI when the site kept giving me error messages. So I closed the site down and went back on and booked his flight. Now I am being charged to two (2) tickets to the same place on the same day. I was not notified in any way that 2 reservations had been made. I called the customer service for Orbitz and was told they would not refund any amount back to my account. But that I could send US Airlines $150.00 to the refund department so that the refund could be processed. What a crock of crap!!!!! Does Orbitz not realize what these mistakes by their website cause???? 300.00 may not be much to some people but for me it is part of my house payment... I will never use ORBITZ again to book any travel reservations and I will make sure that I tell everyone not to use them!!!!!2 Replies - Latest reply on 08/15/2011Add reply
I will never book with Orbitz again. I was flying from Atl to Jamaica with a layover in Fort Lauderdale. I got my confirmation printed and printed my boarding passes before I left home. I went throught ... read full review5 Replies - Latest reply on 06/01/2011