SAN JOSE, CALIFORNIA -- Beware of PayPal & Ebay Practices: You buy an Item on Ebay. You Pay with PayPal. Both are Owned by Ebay! Ebay says you must pay within 7 days! You are verified with both Ebay & PayPal. You have a verified checking account and Credit Card on PayPal. PayPal notifies the seller you have paid with Echeck. PayPal sends you a Email notifying you that the payment will take days and days and days to process.
Even though YOUR BANK has paid PayPal within just a few days, PayPal holds your payment for even more days, making sure your payment to the seller goes just over the 7 days allowed! This way PayPal makes all the interest they can on YOUR MONEY! You are delayed getting your item, you may get negative feedback, but Ebay and PayPal make their money! Also beware of the 5 free listing thing Ebay has on now. They will RIP you on fees. At least 8.75% or $20.00! PayPal acts like a BANK but are not allowed to be a BANK!
I tried to update my PayPal account since we moved to Washington, and when it got to verifying bank account, I ran into a brick wall. My wife, Crystal, had updated her PayPal account already, and I sat down at the PC, fat, dumb and happy, to do the same. Everything was fine until I got to verifying a bank account. I filled in all the proper information, and I was informed by the impersonal website that the bank account was already linked to a PayPal account, and I would have to use another account.
The directions to add a secondary user to a PayPal account apparently are all lies, because the live person I called said it couldn't be done. I told her we had a joint account, and I was not going to open another bank account just for PayPal. The gal said she was sorry, but it sounded a lot like, "Tough fecal matter." I canceled my PayPal account and when they sent me an email saying if I ever wished to sign up again, I would be welcome, and I sent a message back that said, "Bite me!"
BONHAM, TEXAS -- I tried to solve not being able to use my PayPal account over the phone at the 800 number listed. The woman I spoke to understood very little English and was completely unable to resolve the problem. She pretended to understand what I was saying by saying "yes", "ah ha", but then would ask me for information I had already given her. I have no idea what country she was in or was from. I spent 30 minutes cell phone time trying to resolve the problem, finally gave up.
After I gave up, I sent the July bill paid in full ($29.99) with a letter enclosed asking them to close my account. They ignored the request and sent me another bill with a $15 late fee on a zero balance. Trying just to be done with them I sent them the $15 late fee. Not good enough, they sent me another bill of a $15 late fee on the late fee. I'm not sending these crazies any more money, but they keep sending me more bills with late fees on top of late fees. Haven't charged anything with them since June and haven't had a balance since July, but they keep sending those late fee bills. I filed a complaint with the Texas Attorney General so we will see.
Warning, PayPal's Buyer Protection Program is not all its cracked up to be. There is a loophole that scammers know of to rip you off. Here's how the scam works... The seller racks up a feedback score of 50 by selling bogus items on eBay (i.e. recipes, beads, or other cheap items). Then once he has a feedback score of 50 and 98% of those are positive, PayPal automatically displays their covered by "PayPal Buyer Protection up to $1000" seal on all his auctions.
Then the seller lists expensive items, once he has this "seal of trustworthiness from PayPal". The buyer then sends funds though PayPal thinking that if he does not get the item, then PayPal will give the money back. Well, not so fast... Several weeks go by and no item, so the buyer emails the seller(scammer). The seller then tries to make the buyer wait past the 45 day deadline for filing for a refund with PayPal Buyer Protection Program by coming up with excuses, or saying he will reship (with no intention of doing so) hoping that he can delay they buyer from filing.
Now if the buyer is smart, he will file a claim with Paypal before the 45 day deadline, but the scam is not over yet!!! When the claim is filed the buyer must choose if it is a "non-receipt" claim, or "goods significantly not as described" claim. The buyer can only choose one, not both--and here's the catch--ONLY 1 CLAIM CAN BE FILED PER TRANSACTION!! Well in this case, the buyer got nothing, so he chooses "non-receipt".
Once the seller gets notification of the claim he has 10 days to respond, so he ships out a box (empty box, dirt, rocks) anything, just so it has a tracking number. During this 10 day response time the fraudster responds to the PayPal claim by giving them the tracking number of the phony package. Once PayPal runs this tracking number, they see it has been delivered to the buyer, and shuts down your case leaving the buyer empty handed, and the seller runs off with the cash! The reason why is because PayPal says this is a "goods" issue since the buyer got SOMETHING, not a "non-receipt" issue- so the buyer filed the wrong type of claim.-remember only one claim can be filed per transaction!!
Now if the buyer used funds from his PayPal account to pay for this transaction, or funds from his bank account he is SOL. If the buyer used a credit card he can contact his credit card and file for a charge back to get his money back... The moral of the story is empty your Paypal account before you buy anything so you can use a Credit Card via PayPal since their Buyer Protection Program is an invitation for scammers that know how to work the system. I can't understand why Paypal would aid and abet fraudsters by giving them this loophole to exploit innocent consumers.
The thing that gets my panties in a bunch is that PayPal gives false expectations that your purchase will be covered when you try to change your funding source from bank account to credit card, when in reality their Buyer Protection Program is a BIG JOKE!! A complete online copy of Pay Pal's Buyer Protection Policy can be found at www.paypal.com/cgi-bin/webscr?cmd=p/gen/ua/policy_pbp-outside.
I just read about a new PayPal phishing scam and thought I'd pass it along as a warning to everyone. Again, the best way to combat this kind of stuff is to never click on a link in an email. If you think there is a problem with your PayPal account, type the site's address directly into your browser's address bar.
I have tried numerous times to sign in to PayPal to pay for this item but cannot get through their sign-in procedures. I am not recognized and now, Ebay is threatening to open an unpaid item in my account. I don't need the hassle and no longer need the item.
On 6/21/2011, Paypal emailed me that I had sent $ 67.99 to a person named Ramad ** for an eBay item. I have never heard of this person and have never authorized any payment to him. I have sent repeated emails to Paypal asking them to send an email to me correcting this error by showing that I did not make this payment, but have received to response. My Transaction ID ** or (**). Thank you.
PayPal charges refund fees for cancelled transactions. Accordingly, if someone sends money to you by mistake or for a sold-out item, you will be obliged to send full (not partial refunds) and still be charged the refund fees (and the full transaction fees if the buyer is quick in filing dispute). Moreover, even if your agreement/listing specifies that any cancellation/transaction fees are non-refundable, PayPal does not recognize your agreement or respect your terms and conditions! I was a target for such misuse. This could be used by many to harm someone's business.
Just so you know. I am very unhappy with this Bill Me Later program, misleading offer, the confusing way the billing is done that sets customers up for unnecessary late fees, and a very annoying series of phone calls at all times without messages. I will never use this again and intend to make it a point to let my friends and the online community to stay way clear of this program.
I've gotten 2 $25.00 reward vouchers and now I can't find anywhere to use them. I tried Overstock which seems to take them but every time I type in the code it says it's invalid. I have my printout of the code right in front of me so I know it's typed in right. I can't get a hold of any one at PayPal and their automated response just keeps telling me to get a hold of eBay even though I'm not using eBay! It is so frustrating!