Pepsi Cola - Page 2

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3.2 out of 5, based on 17 ratings and
142 reviews & complaints.

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Quality of your products
Posted by on
LIRA, UTAH -- You have done a lot of recent to increase the number of your sada products. more over your promotion activities in my country Uganda at the moment I can say, is ranking almost the best because people are wining more prizes and drinking a lot of your soda products and all these has contrbuted significantly to increase in your sales. you have even greatly imporoved the test of your drinks. I am among citizen who enjoy your drinks. However at the moment I am very much dimayed and stressed up when I got pieces of glass in a fresly opened Mirinda bottle, yet the bottle had no damage at all. This incident has made me warried again of your products and the way your employees in the branch within my reach trated me after reporting was not pleasing at all.

I needed to undego a medical scan and other diognosis to check wheather the pieces of glass did not enter me. But being a poor person here I am only beliving in my God but I think its much better to report to you and the nearby authorities.

Conclussively, I Urged Pepsi cola to quikly respond and close the gaps exhibited within the campany

Daniel from uganda
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Skye on 12/05/2011:
Sorry this happened ot you.
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Bottle Caps
Posted by on
AKRON, OHIO -- Ever since the company switched the bottle caps, I've had to go through a lot to get them open. I don't drink Pepsi often, but my parents do, so we always have bottles of it in the house. We buy packs of 20 oz bottles. Whenever I do feel like drinking some Pepsi, it takes forever to get the bottle caps off. They're shorter, smaller, and have more ridges, which always tear up the skin on the inside of my hand. Also, it takes a lot of strength to remove them. I've had to use pliers more than once to open a bottle of Pepsi. (: Thank you, and goodbye.
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Anonymous on 11/22/2011:
Been a lot of similar complaints lately about the bottles being hard to open. Contact Pepsi and let them know. Maybe with enough negative feedback, they will do something to change the caps
Venice09 on 11/23/2011:
I agree, yaya. People really need to contact Pepsi directly. If they get enough complaints, they'll probably do something about it.
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Case of Pepsi exploding
Posted by on
LEWISTON, IDAHO -- I purchased a case of Pepsi this month. Stored it in basement along with other cases of pop. Noticed liquid stuff all over the floor and carpet. Checked the cases of pop and one case of Pepsi had leaked all over floor. The code number is: 120170.

There were no holes in the cans. The cans were sealed, but over half of the cans were empty and several other cans were less than half full. Somehow or another they exploded. I would like a coupon for another case of Pepsi to replace the one I have lost. It was a real mess to clean up.

I notified a person from the Pepsi Co. and she completely ignored my email. Guess she was too important for this matter.
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Venice09 on 11/02/2011:
Try calling one of these numbers. It should be faster than email.

Unhappy in NY on 07/13/2012:
On July 12, 2012 in Rochester NY, I removed two 12 ounce cans of Pepsi cola from my car where they had been stored in the parked car for several hours into a senior living facility to share with my mother. On the way to her apartment, I stopped briefly in the public restroom. As I set the bag containing the two cans of Pepsi onto the counter of the lavatory, they exploded one after the other and each in the same way. The entire tops of the cans ‘unzipped’ away from the bottom of the can and the contents forcefully blew all over me and the bathroom surfaces. An elderly resident on the other side of the door thought I was shot with a gun because the noise was so loud. I opened the door dripping with soda and tried to calm her. Several employees and family members witnessed the result of this accident.
I feel I was lucky to escape this incident with a funny story and soaked clothing and not a serious injury due to the forceful explosion of the drink from the cans or a cut from the sharp edges of the cans themselves. We were all surprised that a can would explode in this manner and wonder why the can failed at the top seam. These cans were not subject to excessive shaking and temperatures are normal for this time of the year. I’ve transported and stored sodas and carbonated drinks this same way in the past, especially on long car trips or when camping, and have never had a problem.
I’m attaching a photo of one of the cans and hoping for an answer from Pepsi as why this happened. (Note: Can't attached photo)
The codes on the product read: JAN 09 12 1906LA04041CT98-RX
10320B4BE, A414
Jeff on 08/03/2013:
I've had more than one experience with this, I had pepsi cans in my fridge, and I always keep it as cold as possible and if you have anything directly under the cold air that blows out, it can freeze, I had on 2 occaisons a pesi can that the top completely blew off, I thought a gun went off in my blew the top completely off and actually forced the fried door open and knocked everything off the shelves on the door, if I had opened the fridge at that ime I could have been seriously injured, it has also happened with pepsi cans that were left in the heat
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Soda Does Taste Flat
Posted on
I hardly ever drink soda, but today I am trying to function on 3 hours of sleep. I need caffeine! Normally, I get a cup of coffee, but I took my coffee cup home over the weekend and forgot to take it back to work today. So off to the vending machine I go to purchase a bottle of Pepsi.
I haven't had Pepsi from the bottle in a long time. I have on occasion gotten Pepsi from the fountain at a restaurant (I think soda tastes better from the fountain anyway).
I took a sip from the bottle and noticed it tasted flat. I double checked the label to make sure I hadn't chosen diet. I hadn't. I looked at the "drink by this date" area and it said it is good until Oct 17th. I've read a lot of complaints on here about flat Pepsi, and I now I feel their pain. I knew I should've done the Dew instead.
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Skye on 09/19/2011:
You can either return it to where you bought it from, or contact Pespi directly. I don't drink Pepsi, but there are many others out there who have the same complaint regarding the flat taste. Is this regular or diet? I know it's such a hassle when you buy something, and then have to go through all of this.

Contact Pepsico at:

PepsiCo, Inc.
700 Anderson Hill Road
Purchase, NY 10577
(914) 253-2000

Anonymous on 09/19/2011:
I'ts regular. I think I'll contact Pepsi directly
Skye on 09/19/2011:
They'll probably send you coupons for free Pepsi, which hopefully, won't be flat!

Skye on 09/19/2011:
Pepsi is a stand up company, so they won't blow you off. They want to keep their customers happy!
Venice09 on 09/19/2011:
I don't drink a lot of soda either but always preferred Pepsi over Coke. I recently had a can of Diet Cherry Pepsi, and it wasn't flat but tasted awful. Either my tastes have changed (which is possible) or Pepsi is different now.

Caffeinated soda, even Mt. Dew, does not have the same effect on me as coffee. Coffee is my miracle drug. I cannot function without it. I'd drink it right out of the pot if I had to. I'd still have to add the milk and sugar though. ;)

Contacting Pepsi directly is a good idea. As Skye said, I'm sure they'll take care of you.
Anonymous on 09/19/2011:
Tastes fine to me, maybe they got a bad batch.
Alain on 09/20/2011:
I'll be on the look out for this since I drink a lot of Diet Pepsi & Diet Cherry Pepsi-Pop/Soda.
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Pepsi consistently bad tasting
Posted by on
FAYETTEVILLE, TENNESSEE -- I really thought that I was just getting the unlucky batch of Pepsi lately. I have preferred Pepsi over Coke my entire life and have been the Pepsi generation. In the last year on the occasions that I have purchased Pepsi or Mountain Dew, whether it was a vending machine purchase, grocery store purchase or convenience store purchase, I have noticed a distinct taste difference. There is a flatness as well as an acrid after taste. It has become so common that I have gradually begun purchasing Coke products. Recently there were no Coke products available so I went with Pepsi. Again, failure. It was so vastly disappointing that I now cringe when I see Pepsi. I hate that. But in googling why there might be a taste difference I saw that there were MANY that have observed this. And I've noticed that there seems to be no common thread such as expiration dates or damaged containers....what gives?

Even Pepsi in restaurants is horrible. And I know they are required to have their machines calibrated by the manufacturer and service installers.
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BEJ on 08/23/2011:
I have never been a Pepsi fan. Always Coke products with TAB being my beverage of choice. It all comes down to a matter of taste. I wonder if our taste buds change as we get older--hmmmm---something to think about maybe. I find myself likeing foods that I never did before.
Skye on 08/23/2011:
Did you check the expiration dates?

You can also contact Pepsi at:
Anonymous on 08/23/2011:
Since you have noticed this taste difference for a long time now and with product from a variety of sources, I wonder if you're sick or have otherwise suffered from some ailment that has affected your taste buds? Allergies?

I know that as we get older, we have the potential to begin suffering from allergies that we didn't have when we were younger.

If you suffered a traumatic physical event, like a heart attack, that can also change other things in your "system," worsened eyesight and new dandruff come to mind.

It's probably nothing like this at all, but maybe you should mention this to your doctor during your next regular visit. Can't hurt.
Venice09 on 08/23/2011:
While googling for info, the OP found that MANY people are experiencing the same thing. I've seen quite a few similar complaints here, too. I don't think there is anything wrong with the OP's health or taste buds.
Anonymous on 08/23/2011:
Glad to see you got that settled.
Venice09 on 08/23/2011:
Me, too!
trmn8r on 08/23/2011:
I wonder if it is related to the bottles. Snapple in plastic bottles sucks goat cheese compared with glass.
Venice09 on 08/23/2011:
Could be, trmn. But the OP doesn't mention bottle type, just damaged bottles and expiration dates. Does Pepsi even come in glass bottles? I've seen six-pack Coca-Cola in glass bottles for Christmas, but I can't remember the last time I saw Pepsi in glass.
trmn8r on 08/23/2011:
Oh, I screwed up. Not the first time. The OP said 20 oz cans are a problem too.

As Gilda used to say... nevermind!

Pespi in the 10oz pry-off topped bottle in the case at the end of the breezeway, at the $25 a night motel. Ah, the summer nights of decades past... sigh.
Venice09 on 08/23/2011:
Don't feel bad. I didn't notice the title either. I was just going by the body of the review.

I wonder if Pepsi has changed the formula or quality of ingredients. I think that would be a big mistake.
DAL on 07/26/2012:
Pepsi knows they are sending bad product out. It's been going on since the new CEO took over. I say we all get together a file a class action lawsuit for return of our money!! Most people just say "bad batch" and pour it down the drain. In the meantime PepsiCo still gets the money!!!
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Pepsi against small businesses
Posted by on
NASHVILLE, TENNESSEE -- For three months we have been waiting on our retail account with Nashville Pepsi. Three times we have sent in our tax id number. If we call and receive info this morning, we can call this afternoon and receive different information. Today, three different people stated they would look at the issues and return my call. No one has called and it is now after hours. What is going on with this company? Do you have enough business? Or do you not have time for small businesses? If this is the case, just say so instead of making empty promises. Your competitor has no problem providing service. What's your problem?
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raven2010 on 06/13/2011:
If they are this inept before the actual sale, imagine how awful their service will be. Run now while you still can.
Passing Through on 06/13/2011:
Raven makes a great point.

Besides, Coke has the number one and number two soft drinks right now (regular Coke and Diet Coke). Just on numbers alone, people seem to prefer it to Pepsi. Give the people what they want.
texwench on 06/16/2011:
Oh and it's gotten they've lost our signed contract. Change my name to "beyond frustrated".
texwench on 07/02/2011:
Well, there has been a significant change for the good...a new supervisor named Doug has taken it upon himself to address all our issues and, to date, has been awesome. Hope it continues.
raven2010 on 07/02/2011:
That's great news---please keep us posted. Always good to see a company make it right.
Anonymous on 07/02/2011:
Thanks for returning and keeping up updated. So few OP's do that and we are left wondering what the outcome was
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Not Satisfied Flat Soda
Posted by on
2A HALEY LANE, NEW YORK -- I am very Unsatisfied I purchase most of the time quanities of Pepsi and mountain dew soda and many to many times there has been bottled of soda newly opened that were very flat and spent so much money wasted on this with the ecomomy of prices going up unless you get a really good sale. This has been a favorite soft drink in my home for many years and when growing up also. I would like to be reienbursted or made things right for all the hassle of this. I would like to keep drinking this product and my family enjoying this product also. Also if you have coupons I would apprecite them being mailed to my home I do not own a printer. P.S I also used to like the caps buy one 20oz get one which was very nice my children enjoyed that and know they were getting and extra bottle for free. with the payment of depos. and tax.
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Ben There on 05/22/2011:
Did you bring the flat product back to the store you purchased these flat beverages from for a refund?
MJGoldfarb on 05/22/2011:
Is any of the soda "out of date" with the use by date?
azRider on 05/22/2011:
I don't know if this is just me or not, but..

I've noticed that when I buy pepsi and don't refrigerate it before opening that it will be flat. that is I buy it, set the 2 litter on the counter, get a cup of ice open the bottle and poor it. its flat. different bottle, placed in refreg, let it cool for several hours, get cup of ice, open bottle and its not flat. same two bottles purchased at same store. so the question is, is it isolated to me only or is this common to pepsi?
madconsumer on 05/22/2011:
contact the manufacturer of the soda. they often will give you free coupons for free products. make sure to have the bottles nearby as they will want the codes off the bottle.
trmn8r on 05/22/2011:
I use two approaches when something like this happens.

1. Return the product to the store for replacement.
2. Call the 800# on the packaging - they usually take complaints, and send you a coupon for replacement.

Trying to get a replacement via a third party site may not work, but good luck.
DebtorBasher on 05/22/2011:
I'm a Coke drinker because Pepsi ALWAYS tastes flat to me,In fact that is the reason my Dad drinks Pepsi,it has less fizz to it.

My question though, is what 'hassle' this cause you? You bought it, you drank it....which is the same thing you would have done if it wasn't flat tasting. I can see you were 'unsatisfied' which I can understand, but I'm not seeing the 'hassle' you speak about.
Ben There on 05/22/2011:
If both the Pepsi and Mountain Dew are consistently flat, it sounds like store where the OP buys soda, or the way it is stored at home might be the problem.

Like most huge companies they will probably throw a few coupons for free Pepsi's your way of you complain to them, but if you want to be reimbursed for past purchases - or even better get the problem fixed - talk to your local retailer.
momsey on 05/23/2011:
I loves me some Pepsi! It never tastes flat to me, whether it's refrigerated or not.
Inat on 05/23/2011:
I've found that all sodas taste flat if you don't drink them within hours of opening them. There have been times when I open a can of Coke for Cuba Libre, finish my drink, and come back for a second only to find the soda flat.
MRM on 05/23/2011:
The flatness of soda doesn't bother me as long as it satisfies my thirst.
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Flat Diet Pepsi
Posted by on
LANCASTER, PENNSYLVANIA -- I have been drinking Pepsi cola in one form or another for the last 50 years and am really pissed that they have let the quality of their product get to this point. I have tried buying Pepsi in various places here in Lancaster, PA and it makes no difference, it all sucks. where are my bubbles dammit. If I want to drink something flat I will drink water. If this is a quality control problem, address it. IF this is going to be the product norm please let me know so I can go elsewhere with my business. Let me reiterate, I AM REALLY PISSED!!!

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Anonymous on 04/26/2011:
I'd be willing to bet that you are in the minority on this one.
Anonymous on 04/26/2011:
I agree whole heartedly because I have noticed the same thing. But not just Pepsi either. My wife prefers Coke and I noticed they go flat within just a few minutes. Maybe 2-3 minutes tops. Used to be able to sit for an hour or so, and still have some fizz...what gives?
trmn8r on 04/26/2011:
In what way Lsalv? Other drinkers don't care the bubbles are gone, other don't think the bubbles are gone, others don't care about loyalty and just go elsewhere, something else?
Anonymous on 04/26/2011:
I don't like flat pop either but I hardly ever experience this problem.
Pardon my sarcasm but we are talking pop here and not a vintage champagne, correct?
I mean, how long should the carbonation last?
I have a 2 liter bottle of Pepsi at home and it is still fizzy after 3 days.
trmn8r on 04/26/2011:
The problem here is the OP goes to a restaurant and orders a soda. It should be pleasant and delightful. Pick an amount of time - 15 to 20 minutes? Sounds like it is subpar right off the bat - quite the opposite of what they expected.
Anonymous on 04/26/2011:
That could be from the carbonation machine not working properly at the eatery.
Perhaps this C&P will be of help regarding canned pop.

The pressure inside a carbonated drinks bottle is much higher than the pressure outside the bottle. This helps keep the soda carbonated. That is, the additional pressure at the surface of the liquid inside the bottle forces the bubbles to stay dissolved within the soda.

When the bottle is opened, there is suddenly a great pressure differential. The initial loud hiss that is heard is this pressure differential equalizing itself. All of the additional pressure found within the bottle pushes gas out of the bottle until the pressure inside the bottle is the same as the pressure outside the bottle. The movement of this gas causes that initial loud hiss.

However, once this occurs, the pressure inside the bottle is much lower and the gas bubbles that had previously been dissolved into the soda have nothing holding them in the liquid anymore so they start rising out of the liquid. As they reach the surface, they pop and force small explosions of soda. These explosions are the source of the popping and hissing that continues while the soda is opened to the outside air. Of course, after a while, the soda will become “flat” when the only gas left dissolved in the liquid will be the gas that is held back by the relatively weak atmospheric pressure (when compared to the original pressure that existed inside the bottle while it was being shipped).

Interestingly, if you take a look at soda cans from the 60’s, you will see they were often much thicker than cans today in order to withstand the pressure inside. As technology improved, the cans could be manufactured out of thinner, cheaper and lighter aluminium.
CrystalSword on 04/27/2011:
I've about given up on Pepsi, they are discontinuing the Pepsi ONE and its really all that Starlord drinks in the line of soda. However, we did find that Diet Rite soda is also made with Splenda and is quite tasty.

Diet Rite comes in White Grape, Tangerine, Cola, Cherry Cola, Black Cherry, Raspberry and others and while I don't care for them all, most are quite acceptable. They are Zero Sodium, Zero Carbs, Zero Calories, and Zero Caffeine.

At least with Diet Rite, I am getting out of the caffeine and no longer have the withdrawal headaches. I can still have my tea in the morning and not have to depend on caffeine through the day.
momsey on 04/27/2011:
I didn't know that they were discontinuing Pepsi One. But my favorite beverage by far is caffeine free Diet Pepsi. I haven't noticed any carbonation issues.
harlan paulson on 06/27/2013:
To whom it may concern,
I have been drinking die Pepsi-Cola over 40 years. Recently I've been having stomach problems, anxiety attack, blood pressure problems, headaches, lots of pain in my sides, lower side back and quite a bit of pain in my legs. Is it possible the stuff you put in for the additive of making a diet Pepsi could that be the problem please let me know. I have had a lot of doctors tell me it is and also friends. I'm a little upset if that is what's been caused all my problems and I'd have to give up the good taste to diet Pepsi because it caused medical problems.
pepsi drinker on 07/19/2013:
There flat and suck lately. I only drink beer and pepsi about to give up on one of them.Need more carbonation.
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Pepsi can leakage issues: EPIC FAIL
Posted by on
OREGON -- Is it just me, or is there a problem with the packaging process at the Pepsi distributor for Costco in Portland, OR? We've been purchasing Pepsi products for many months from Costco without any issues, but now, THREE times in four months we have purchased 36-packs of Pepsi from Costco and like always put them in our firm's kitchen cupboard only to notice weeks later some leakage in the cupboard, with many of the soda packs (including the affected one) soaked with dark sticky soda. Upon inspection, it turned out that several cans of Pepsi were EMPTY, right there inside the UNOPENED case, having slowly leaked the contents through super-tiny pinhole puncture(s) along the bottom rim of the can! It looks like there was some roughing up going on in the packaging process, possibly by faulty machinery. The leaks are slow enough to be undetected at the time of packaging and even purchase, until they've been sitting for weeks, which is a FAIL for the consumer. I have cleaned up huge, sticky spills in our kitchen three times because of this, and so I am hoping the Pepsi corporation takes notice and looks into all packaging facilities in the Northwest, especially the Portland area, to find out what is causing this mess! HAS ANYONE ELSE HAD THIS PROBLEM? Why does it seem to only happen to Pepsi cans?
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Anonymous on 04/21/2011:
Somoene needs to inspect the cans better before storing them.
Could it be sabotoge?
Venice09 on 04/21/2011:
This review won't help you. You need to contact Pepsi directly. Is there an 800 number on the box or can? You might even want to discuss this with the manager of the store where the soda was purchased. Sounds like a real mess.
Cwazychicken on 04/22/2011:
It has happened to me too in my area, a few cans would leak and I just thought maybe I did it....that may be I bumped into the car or something. Maybe they just use cheaper materials now to make the cans. Seems a lot of things nowadays are made cheap.
Anonymous on 04/22/2011:
Yeah I've dropped a can once like maybe 3 feet to the ground and it burst open and spritzed all over the place. The aluminum they use is VERY thin these days, doesn't take much to puncture them.
Anonymous on 04/22/2011:
I've never seen a 36 pack of soda. That's getting to suitcase size. Jeeze does it come with wheels. But seriously you should take the remainder of the 36 pack back to Costco for a refund. That way you'll be sure Pepsi gets notified of the problem.

Good review!
Starlord on 04/22/2011:
According to a Modern Marvels segment, drink bottlers do not make their own cans. They purchase their cans empty from a very few companies that make the cans. Therefore, I doubt if it could be only Pepsi having this problem. Might someone at your firm dislike Pepsi? Outside of the OP and one response, I have not heard of Pepsi cans failing more than any others.
karijeen on 07/31/2011:
experiencing the same issue here in New England.
Not Happy!
First I find one can that is half empty in a 12 pack, then the next 12 pack contains 6 half empty cans, and the carton is soaked!
Tried to find an email link on their website to submit a complaint, and gave up looking! they do not make it easy to submit comments or cmplaints!
John on 07/21/2013:
Same thing here in ct. I stopped drinking soda but had a twelve pack in cabinet. All but two were about empty. And very little actual spillage noticed ?????
mattwill on 08/01/2013:
I have been having this same problem here in the Sacramento area. Pepsi cans in a cabinet over a counter spring pinhole leaks and the escaped liquid seeps to the edge of the cabinet floor and then drips down to the counter top below.
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Stupid 20 oz bottle caps
Posted by on
So trying to get off the bottle cap on these Pepsi 20 oz bottles (today's was an aquafina) really hurts my hand and I still can't get the cap off.

I was able to break the seal pretty cleanly using scissors at my desk.

I'm at work so I don't have access to more sophisticated tools like bottle openers.

After breaking the seal I still can't get the stupid cap off.

Ever since Pepsi made their bottle caps smaller this has been a problem. I realize that we're probably saving plastic with the smaller caps, but I can't get the bottle open so it sort of defeats the purpose.

It's really frustrating. Can someone working for Pepsi please make it possible to open the stupid 20 oz bottles again. I just wasted a $1.25 on this bottle that I can find no way to get open after further adventures with the scissors. I'm really annoyed (and thirsty).


Edit: Actually upon further thought I think this problem may be more specific to the Aquafina bottles. I don't think I've ever had this much difficulty with the diet pepsi bottles.
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fast327 on 02/14/2011:
Do you work alone so that there is no one to assist you?
jktshff1 on 02/14/2011:
Pocket knife works better
trmn8r on 02/14/2011:
Do they make a simple cap-like device that would slip over the cap, and provide enough grip to get it off? Seems like one could be sold for a dollar or two. Shouldn't be necessary, but it would solve your problem.
olie on 02/14/2011:
But a special tool shouldn't be necessary! OP did not mention any type of arthritis or other physical reason he/she would be unable to open the cap.

Think of all the times you grab a bottle of pop--convenience stores, vending machines, concession stands. A customer should not have to carry a special tool or potential weapon, just to be able to enjoy a cool drink. (I personally prefer my pop out of cans, but that's just me. And cans are becoming more rare in the venues I described.)
trmn8r on 02/14/2011:
I clearly stated that a special tool should not be necessary. Ideally the company will listen to the complaints and change. But ideally the cap wouldn't be that way in the first place. I was trying to give the OP a short term solution, short of changing brands.
Anonymous on 02/15/2011:
Here's the real solution: Buy some water in bulk and keep it at home (although some tap water is okay--but not all.) Then buy one of these containers--Contigo Metal Non-Spill Thermal Container. Your drink will either stay cold or hot for hours and you won't have to mess with the lids anymore. It's also cheaper in the long run and you won't be buying plastic bottles. Costco carries them (or they did) at 2 for $13, but I'm sure other stores carry them. Or you can order online at Amazon.

Another solution is to keep some of those rubber openers (like the rubber shelf lining paper) in your desk. They take up no more room than a piece of cardboard (less probably) and are also portable. I buy the lining roll and cut off what I need. You can keep them in your car, pocket, backpack, purse, wherever.

Some people do have a hard time gripping and opening these bottles, so I can totaly see how this could happen with other brands too. Whose to say they won't all switch?
jktshff1 on 02/15/2011:
olie, no they shouldn't have to carry something, but this seems to be a problem with these bottles. Until Pepsi does something, it's the only option aside from buying something else.
PepperElf on 02/15/2011:
You know my parents had trouble with some of the new water bottles they had.... so I gave them a "Dillo"

It's a "Beverage Entry Tool" shaped like an armadillo.

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