WILMINGTON, NORTH CAROLINA -- My name is Katie **. I am a local business person in Jacksonville NC. I am also this years event coordinator for our local motorcycle club (Southern Cruisers, Port City Chapter 162) 6th annual fund raising event called "Run to the Sun" which benefits St Jude Childrens Research Hospital.
I contacted the Wilmington Pepsi Company and requested a donation. I was told to fax the information and I would get a response in 3 business days. Being a local business owner I know that I receive quite a few requests for donations for local events, and that I cannot possibly donate to every person who makes a request. When asked I always just say, "I am sorry I can't help you this year. Please try again next year."
After 2 weeks with no response from Wilmington Pepsi, I called to make sure that my request was received. The person who answered the phone SHOCKED me, by how rude they were. I was told, "Of course we received your request, If you did not hear from us it is because you're not getting anything!"
For the past 25 years my company has served Pepsi products. I chose Pepsi because I have always received excellent customer service. Never has anyone at Pepsi been rude to me. I would have completely understood if the person had just said, "I am sorry we are unable to help your event this year." There was no need for them to treat me rudely. I just thought you might want to know this. Thank you for your time.
NORTH BRUNSWICK, NEW JERSEY -- I just want to say thank you for going, putting your fine product back in a bottle. I was in the at a store in the Bronx on Westchester ave and Mayflower when I seen your product Pepsi Cola back in A bottle - not only did I buy One I bought two. Now three days later I'm in Manhattan at the corner of Broadway and Bleecker and again I seen your product again and again - not only did I buy one I bought two. So please respect and bring it the B.O.T.T.L.E BACK Not only to New York - to New Jersey as well. Pepsi keep up the good work.
OREGON -- I would not have bought Pepsi "next" as I am a die-hard Diet Coke fan but my daughter loves it and bought some for herself and I ran out of Diet Coke. So because this is my source of caffeine I had one of hers - LOVE it. This in my opinion is by far better than any other Pepsi or Diet Pepsi. I could without a doubt change but I am afraid if I start loving it you will take off the shelf as this on time release item. So Please keep making this product. My daughter and I would love it but I am not blind in thinking we are 2 people out of so so many but hope we are heard! Thank you.
LIRA, UTAH -- You have done a lot of recent to increase the number of your soda products. More over your promotion activities in my country Uganda at the moment I can say, is ranking almost the best because people are winning more prizes and drinking a lot of your soda products and all these has contributed significantly to increase in your sales. You have even greatly improved the test of your drinks. I am among citizen who enjoy your drinks. However at the moment I am very much dismayed and stressed up when I got pieces of glass in a freshly opened Mirinda bottle, yet the bottle had no damage at all.
This incident has made me worried again of your products and the way your employees in the branch within my reach treated me after reporting was not pleasing at all. I needed to undergo a medical scan and other diagnosis to check whether the pieces of glass did not enter me. But being a poor person here I am only believing in my God but I think it's much better to report to you and the nearby authorities. Conclusively, I Urged Pepsi cola to quickly respond and close the gaps exhibited within the company.
AKRON, OHIO -- Ever since the company switched the bottle caps, I've had to go through a lot to get them open. I don't drink Pepsi often, but my parents do, so we always have bottles of it in the house. We buy packs of 20 oz bottles. Whenever I do feel like drinking some Pepsi, it takes forever to get the bottle caps off. They're shorter, smaller, and have more ridges, which always tear up the skin on the inside of my hand. Also, it takes a lot of strength to remove them. I've had to use pliers more than once to open a bottle of Pepsi. (: Thank you, and goodbye.
LEWISTON, IDAHO -- I purchased a case of Pepsi this month. Stored it in basement along with other cases of pop. Noticed liquid stuff all over the floor and carpet. Checked the cases of pop and one case of Pepsi had leaked all over floor. The code number is: 120170. There were no holes in the cans. The cans were sealed, but over half of the cans were empty and several other cans were less than half full. Somehow or another they exploded. I would like a coupon for another case of Pepsi to replace the one I have lost. It was a real mess to clean up. I notified a person from the Pepsi Co. and she completely ignored my email. Guess she was too important for this matter.
I hardly ever drink soda, but today I am trying to function on 3 hours of sleep. I need caffeine! Normally, I get a cup of coffee, but I took my coffee cup home over the weekend and forgot to take it back to work today. So off to the vending machine I go to purchase a bottle of Pepsi. I haven't had Pepsi from the bottle in a long time. I have on occasion gotten Pepsi from the fountain at a restaurant (I think soda tastes better from the fountain anyway).
I took a sip from the bottle and noticed it tasted flat. I double checked the label to make sure I hadn't chosen diet. I hadn't. I looked at the "drink by this date" area and it said it is good until Oct 17th. I've read a lot of complaints on here about flat Pepsi, and I now I feel their pain. I knew I should've done the Dew instead.
NASHVILLE, TENNESSEE -- For three months we have been waiting on our retail account with Nashville Pepsi. Three times we have sent in our tax ID number. If we call and receive info this morning, we can call this afternoon and receive different information. Today, three different people stated they would look at the issues and return my call. No one has called and it is now after hours. What is going on with this company? Do you have enough business? Or do you not have time for small businesses? If this is the case, just say so instead of making empty promises. Your competitor has no problem providing service. What's your problem?
2A HALEY LANE, NEW YORK -- I am very unsatisfied. I purchase most of the time quantities of Pepsi and Mountain Dew soda. And many to many times there has been bottled of soda newly opened that were very flat and spent so much money wasted on this with the economy of prices going up unless you get a really good sale. This has been a favorite soft drink in my home for many years and when growing up also. I would like to be reimbursed or made things right for all the hassle of this. I would like to keep drinking this product and my family enjoying this product also.
Also if you have coupons I would appreciate them being mailed to my home. I do not own a printer. P.S. I also used to like the caps “buy one 20 oz., get one” which was very nice. My children enjoyed that and know they were getting and extra bottle for free with the payment of depos. and tax.
LANCASTER, PENNSYLVANIA -- I have been drinking Pepsi cola in one form or another for the last 50 years and am really pissed that they have let the quality of their product get to this point. I have tried buying Pepsi in various places here in Lancaster, PA and it makes no difference, it all sucks. Where are my bubbles, dammit. If I want to drink something flat I will drink water. If this is a quality control problem, address it. IF this is going to be the product norm please let me know so I can go elsewhere with my business. Let me reiterate, I AM REALLY PISSED!!! I WANT MY PEPSI BACK!!!