Polaroid LCD TVs - Page 2

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Polaroid has lost my television
Posted by on
I bought my television on Black Friday of 08. My husband and I noticed during the summer of 09 that it wouldn't come on. We found our receipt and called in, because it was under warranty we were able to ship it back. My husband and I shipped it to them in August of 09 and they fixed it and shipped it back in September of 09. We got home to find that fed ex had just left the TV on our front door. Thankfully no one took it, we set it up an plugged it in only to find it was still broke. We called them and shipped it back to be fixed yet again. It is now the end of February and we still do not have a TV. We call once a week to find out what new lie they will tell us. First they said that they had to order the part, then they said they had to file a claim with fed-ex because they broke the television when they delivered it. I am the consumer, I don't care who's fault it is, all I know is it wasn't my fault. I will never buy a Polaroid again. I have called their corporate office and they always tell me someone will call me back. I have even sent them an email through the Polaroid website and I still have heard nothing back. Has anyone else had this problem? If so please email me perhaps we need to start a lawsuit.
miss_jai918@yahoo. com
     
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GenuineNerd on 02/19/2010:
Polaroid TV's are among the worst. I think Polaroid is out of the TV business as a result of numerous lemons.
jktshff1 on 02/19/2010:
My Polaroid in the office has never given me a problem for several years.
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Polaroid LCD TV's
Posted by on
Last night I tried to turn on my TV and it would not turn on. So I went online to see if I could find a "FIX". What I found was hundreds of people having the same issue's with the same TV Manufacturer. So I have decided to pursue a "Class Action" lawsuit. When I tried to contact them, I got a recorded message that they no longer support the LCD TV's, and referred me to a repair facility. If this were isolated to just me, or me and a few others, I might call it bad luck. BUT THAT'S JUST NOT THE CASE.

I am proposing that we unite and be heard. please contact me via email. I will continue to pursue this issue with a "class action lawfirm" but without your support nothing will happen. We have to stand together!
     
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Anonymous on 11/09/2009:
From all the complaints I've seen I would never buy a Polaroid TV. I've heard that Polaroid actually went bankrupt and are making money by selling the "name" to any manufacturer willing to pay. Good luck.
MSCANTBEWRONG on 11/09/2009:
I agree with jtf...Polaroid would not be my choice of vendor for a TV.
cvb66 on 11/10/2009:
When I spoke with the parts Rep where I bought the replacement power supply, He told me that The worst were Vizio and LG, from a replacement parts perspective. He said comparetively Polaroid was more middle of the Road. I of course was ignorant and shopping for the best deal.
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Class Action Lawsuit? Polaroid LCD
Posted by on
Although it makes me feel a little better to know I am not the only one with the Polaroid problem, it seems to me that something should be done about it. I wonder if anyone on this board knows how to start a class action lawsuit. I bought my TV 2 years ago much like many of you and now it is worthless. This was a lot of money to me and I feel like they know it is a problem and just don't care. So if anyone has any suggestions, I'm in.

The beauty of having these sites is maybe we can do something about it.
     
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Slimjim on 08/12/2009:
You can't sue someone for their product having a short life, unless it is a consistent known defect. It would take a heck of a lot of TV's to fail that soon to have any litigation chance. At that point, a class action win should net you a nice coupon for 20% off a new Polaroid TV.
madconsumer on 08/12/2009:
slim, with comments like that, you deserve 6 stars!!
tnchuck100 on 08/12/2009:
"I wonder if anyone on this board knows how to start a class action lawsuit."

Well, yes. To start with you will need a lot of money and time. You will be doing a LOT of research. Contacting many, many people. Writing a lot of letters. And paying an attorney mucho-bucks before getting to court. Your recovery will be extremely slow.

An individual starting a class action suit is not a practical venture. Individuals are usually invited to join an existing class action. And in a few years, if it is won, get (as slim points out) a 20% coupon or a Happy Meal from McDonald's.
i_am_canadian on 08/12/2009:
If the television had an electrical short causing a fire or injury and the problem was widespread, then a lawsuit may have a chance of being successful. But a short lifespan caused by mechanical defect(s)? Not a chance.
u brockington on 05/22/2011:
I purchase this tv\dvd combo from walmart about two years ago and I've had problem with tv.its a peace of crab there should be a class action lawsuit against this firm
Paul on 12/13/2011:
There is a class-action suit against Polaroid for their LCDtvs due to defective capacitors that overheat, fail, and possibly catch fire. Just look it up.
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32" LCD TV was a Dud
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BOISE, IDAHO -- I purchased this TV in Sept of 2007 and it worked great at first, but 6 months later just completely quit working. I called the company and they sent a repairman out who changed out the board and told me if anything else went wrong to call the company immediately because she's been fixing many of them. Three months later the DVD quit working, but considering I could still get channels and I hooked up my old DVD player everything seemed to be fine. Six months after that I couldn't get any channels so I called the company, they told me too bad it was out of warranty, just 1 1/2 years after buying it.

I took it to an electronics repair place who told me it needed another new board and they advised me not to pay the $400 to have it fixed because most likely it would go out again because there is no cooling mechanism which causes the board to burn out.
     
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Would Not Purchase...
Posted on
JAKCSONVILLE, FLORIDA -- After 16 months the Polaroid TV that we purchased no longer works. This seems to be a common problem. To sum it up I can turn the TV on, but I don't get a picture or sound and once it is on I can not turn it off without unplugging it. After a lengthy conversation with Polaroid there is no option but to pay the $225 to have someone from Polaroid come and repair it. I can not get a local repair place to even look at it. I was told by more than one TV repair professional that Polaroid is what they call a throw away TV. You are just throwing your money away. It is recommended that I not spend the repair money and apply it towards the purchase of a quality flat screen.

Polaroid seems to be well aware of the issues with their TV's, but sticks firmly to their warranty. Very disappointing.
     
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Polaroid LCD Faulty, They Know It, Won't Back Product
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I purchased my TV 20 months ago, I went to turn it on nothing. I contacted Polaroid, they knew exactly what was wrong. Apparently it is a problem with this TV model. they did not bother to recall what they knew was a faulty part but waited to see how many would make it past their 1 year measly warranty before it going. I am a single mother of 3 this was a big purchase for us, nor can I afford another one.

Thanks to Polaroid my three kids have no TV because they can't stand behind their product they knew was faulty.
     
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Don't Buy Polaroid
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JOHNSTOWN, PENNSYLVANIA -- We purchased a 15.4" Polaroid LCD TV in October 2007. We were happy to have a smaller screen in the area where we spend much time. Unhappily, the screen lost its picture in January 2009. I wrote the company and asked them if it was their policy to make a product that lasts less than 15 months. I received a response from a technician which was not acceptable so I asked for a supervisor. To the only credit I can give, I will say that the emails were quick but they said that they could repair it for $99+shipping. I figured that would total between &150-$200. I paid $260.

I decided it would be best to spend that much getting another (non-Polaroid) TV and declined the offer.
     
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tnchuck100 on 01/21/2009:
What did Polaroid do that was wrong? Did you have more than a 1 year warranty? What class action lawsuit? Based on what?

You may well be annoyed and disappointed that you TV did not live up to your expectations. I don't see that you have any legitimate complaint.
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Complaint
Posted by on
TOLEDO, OHIO -- We are in the same situation as a lot of people with this TV.

On April 2007 we purchased a 37" TV at Circuit City, just one day before the year warranty our TV stopped working, no picture but sound, also we could not turn the TV on or off we had to unplug it, after calling to customer service they were going to send the "brain" to us and call this 1-800 number and set up a service appointment, this should only of taken like 3-5 days, after the 5th day I phoned in again of course they could not find were the part was sent, so another 3-5 days. So the part arrives which is a refurbished part, and replaced in May 2008. The current situation is we have the same problem 6 months later, I called customer service who took my information and said sorry its out of warranty and wanted some crazy price to get a refurbished part, I explained to them that I don't have $250 every 6 months to put money into this TV.

Needless to say after 1 1/2 years we are out of luck after paying $1000.00 Word of advice DON"T BUY POLAROID".
     
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Anonymous on 01/02/2009:
Man, I want an LCD so badly, but I don't like throwing away money. I work too hard for it. From looking at all of these reviews, I am beginning to think none of them is worth the money and to stick with my old 27 tube television. At lease I know it's going to work past a year.
Anonymous on 01/02/2009:
It really sucks that Polaroid puts out such a bad product. I have an LCD TV made by Westinghouse. I have had it for over four years and it works very well. It's not 1080 like today's TVs are, but it suits my needs. I was a little worried at first spending so much on a TV but I would not hesitate to by one of the same brand again. You might want to give them a try.
Anonymous on 01/02/2009:
I have a ten year old RCA tube TV, and I recently got a 32 inch sharp TV to keep up with the times its 720p but it was on sale they don’t broadcast anything 1080P. unless blue-ray is your thing
Anonymous on 01/03/2009:
I have a 19" B&W console with a 13" color set on top of it, as the console hasn't worked for 20 years.
I pick up 3 channels, 4 on clear days. No complaints here!
Anonymous on 01/03/2009:
Wally, I bought myself a Blu-Ray player that streams my Netflix. The world is safe. I'll never have to leave the house again. :)
Anonymous on 01/03/2009:
I just found out that you can stream Netflix through the Xbox 360 too..how cool is that??
Anonymous on 01/03/2009:
It's great, isn't it JC?? It's On Demand TV, but you don't have to pay the cable company! :)
Anonymous on 01/03/2009:
I know not what you 2 speak of....
Anonymous on 01/03/2009:
I don't know John, I'm still paying DirecTV too..and I don't even know why, I hardly watch tv as it is!

LOL C2O, maybe you can get yourself an Intellivision video game system to go with that fancy split screen tv set you got going on!
Anonymous on 01/03/2009:
DirecTV?? JC?? Say it isn't so! LOL

I still have cable, but just basic. I don't have any of the pay channels. I guess I could shut the cable off now and save myself a few buck a month. I don't watch network TV hardly at all anymore.
Anonymous on 01/03/2009:
I've got Atari. It's a hardcore badass system! That pong thing is a real challenge!
Anonymous on 01/03/2009:
I'm afraid it's true John..it's all TW's fault too..he told me how wonderful they were.

Space Invaders was my favorite game of all time!
Anonymous on 01/03/2009:
Defender was a pretty decent game
Anonymous on 01/03/2009:
Speak of the devil...errr.. Gringo!
Anonymous on 01/03/2009:
I can totally go for a carne asade burrito right now
Anonymous on 01/03/2009:
At 10:00 at night? You are a crazy white boy!
Anonymous on 01/03/2009:
I want to buy a wii, but every dang blasted place I have checked continues to be sold out. Been that way for three weeks now. It's all Christmas' fault. Next years festivities are CANCELED!
Anonymous on 01/03/2009:
I just took a wii.
Anonymous on 01/03/2009:
I'm hungry
Anonymous on 01/03/2009:
I'm drunk
Anonymous on 01/03/2009:
really John? I see them all over the place here, want me to mail you one?

TW, will you make me a burrito too please? I'm hungry now too!
Anonymous on 01/03/2009:
I go get you one...do you like rice in yours?
Anonymous on 01/03/2009:
Yes please!!
Anonymous on 01/03/2009:
yes please..yummm!!
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Poorly Made Television
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CANTON, MISSISSIPPI -- I bought the Polaroid 37" LCD TV. The model number is flm-373b. I bought this TV in March of 2007. Eighteen months ago I started having trouble with this TV. When I turn it on it makes a loud whining noise. When I try to watch a show in hi def, the TV just goes crazy. There are lines and different colors, and it continues to make loud noise. I can't use the remote control to turn it off, and I can't turn it off manually.

I have to turn off the surge protector or unplug it. When I contacted Polaroid, the man said he was sorry that I enjoyed my TV for such a short time. Since the one year warranty was up, he offered to send me another TV for $300.00 Dollars. I would have to send them my TV back to them at my expense. He said it would be expensive to repair my TV. I can't see how he could tell me how much it would cost to repair my TV when they haven't even seen it. I"I still have it!". The TV they will send me will only have a three month warranty.

I refuse to send a TV that I paid almost a $1,000.00 For, and then pay another $300.00 For another Polaroid TV that may not be any good. For anyone planning to buy a television, please do not buy a Polaroid. Please, please don't.
     
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Anonymous on 12/14/2008:
They probably know what's wrong with the set from your description of the problem. I seem to remember seeing somewhere that there's a certain box in these sets that's prone to failing, and that there may be a home fix for it. Try a web search. FWIW, PC World put out a list of the most/least reliable sets. Polaroid isn't even on it...

http://www.pcworld.com/zoom?id=154129&page=1&zoomIdx=1
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Large LCD Flat Screen TV w/ wall mount
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QUANTICO, VIRGINIA -- I recommend the Polaroid LCD TVs. The one we just purchased was for our kids bedroom. The TV has a built in DVD which is great b/c that is less that the kids have to store in their room.

I also recommend, if you buy one for a kids room, that you get one will a wall mount b/c that way they can't reach it and put finger prints on the screen or otherwise damage it. The built in DVD is good for the same reason, they can't reach it.

The picture on these TVS is superb. Also, the sound is a stereo surround sound speaker which is wonderful.

All in all, this TV is great. We have zero complaints about it.

One last thing, the remote control is pretty good for kids because it is easy to figure out. My child already knows how to operate it; that is how easy it is to understand.

I highly recommend this product. It is a very good investment!
     
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madconsumer on 10/02/2008:
I have been looking for a new tv, this is very helpful.
Anonymous on 10/03/2008:
Have you read all the recent complaint about Polaroid and their failure to provide warranty repairs?
Anonymous on 10/03/2008:
Come back after a month when it has stopped working, and they won't return your calls.
lobo65 on 10/03/2008:
I give it a couple of months before it stops working based on the other reviews I've read about Polaroid TV's.
tnchuck100 on 10/03/2008:
I agree with Ken. As long as it is working it's great. The complaints aren't about the picture, it's about support. You should reserve your evaluation until you require service from them. You will most likely change your opinion. I wish you the best and the TV does not fail.
Anonymous on 10/03/2008:
I hear good things about the Sony brand TV's,I have a Vizio that is awesome.
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