I purchase a 32 inch Polaroid DVD TV from Wal-mart in Nov of 2007. After two months the DVD player stop working they sent me. Another two months after that the replacement stop working so I gave up calling them again. While watching TV in October 2010 a puff of smoke came out the top so I rushed to unplug it.
I immediately called Polaroid, obviously they knew exactly what was going on. They told me it would cost $222 for the part. I said no way that TV cost me $629 back in 2007, and now they are worth about 300 why can't they fix it or replace it. I went online and to any website and saw so many people with the same problem that I am having with Polaroid. I wonder how much it would cost to hire a lawyer to do something about Polaroid.
We bought a 32 inch Polaroid flat screen in Nov of '07 had to call Polaroid to have it fixed. March of '08 OK no one's perfect so the sent the part in the mail and told me to call a company. When the part got there they sent a man out who replaced what looked like the hole inside of the TV. Now it's Aug of 2010 and the damn thing went up in smoke. Lucky for me I bought the extended warranty and I'm sending the TV out to be fixed I hope but I see this thing falling apart again. I would rather get my money back and buy a new TV. Hope I'm wrong and the TV keeps working or that a class action lawsuit to give us hard working relief.
32 Inch Polaroid TV and DVD Combo Flat Screen sold at Wal-Mart is a very bad engineered product, the built in DVD player only worked correctly about three times, then after using the TV about two weeks it started making a funny noise after just turning it on, the noise was a winding sound coming from the built in DVD, and it will do this winding noise then stop and then start again for about five times before it stops. This will happen every time the TV is turned on and there is no DVD disk installed.
Also now the built in DVD will not work at all when trying to play a DVD disk, just makes the aforementioned noise each time the TV is turned on. The TV itself works as a TV very well, it's just the DVD that failed when the TV was less than a month old, and was told having it shipped back after being repaired, they would not guarantee something else might be broken in shipment. My personal option of this model of Polaroid TV is not worth the price.
COLUMBIA, SOUTH CAROLINA -- We bought a 42 inch flat screen TV with the built in DVD player and we have had a lot of problems with this TV. The DVD sometimes get stuck in the player and we purchased the 2 year contract and they sent us a big box to send to them to repair, but by the time the box got here the DVD was released from the TV. Now my warranty is over and the TV has a sound but no picture. I don't know what to do. I thought a TV should last more that 2 and a half years. We bought this from Wal-mart for 714 total.
We bought our Polaroid TV 1 year and 1 month ago and it has already gone out. Polaroid won't guarantee it because it is over 1 year old. All I asked of them was to repair it at a fair price, or replace it at a fair price, but was told there was nothing they could do, the warranty expired and basically I was just out a TV. It did go to a TV repair shop and we were told it would cost more to repair it than it would to buy another one. I have taken all Polaroid products out of my house and will NEVER purchase anything their company makes. I would be glad to be in a suit against them, but do not know how to go about it......
Wow, I read all of these reviews, about Polaroid TVs, and the first thing that comes to mind is, how does this happen in a country like the USA? Where are all the watchdogs? I too have been taken by Polaroid. Got mine at Circuit City, as well. And to date it sits on top of my dresser, collecting dust. I had bought the combo TV and DVD player. Well the DVD, and sound went. Repair shop says Polaroid does not respond. $100.00 and no repairs later, and here it sits. I did but a pair of external speakers that I hooked up through the headphone jack, so I can get volume. But its original purpose of watching a movie in bed is just a dream! If there is class action suit, sign me up!
I happened to notice that there are similar complaints regarding this TV. After approximately 18-20 months, the power comes on but NO picture. "Black out" on the screen. Does anyone have any suggestion as to how I may resolve this issue? (Other than calling it quits and buying new.) I too made a call to the Polaroid Company. They actually attempted to sell me an extended warranty. After respectfully declining their offer I was told that may be I could buy a replacement part that may or may not work. Yup...You guessed it.... Not much help! So if you're shopping for a new TV STAY CLEAR OF THE POLAROID NAME!
DELBARTON, WEST VIRGINIA -- There is a buzzing high pitched sound on my 37 inch Polaroid flat screen TV but of course this happened after the warranty ran out. I have read where other people has had this same problem and I feel that it is a defect on the company's part and they should fix this problem. I reported this to the company and they apologized and was very nice but that did not help my TV at all!! I am on a fixed income and it would be next to impossible for me to replace or repair this TV so Polaroid, come on do something for me concerning this TV as I have always had confidence in your products. Thank you.
EAST ALTON, ILLINOIS -- Please read ALL the reviews below, and save yourself the problems it sounds like we've ALL had. I purchased my TLA-4011C in 2008 from the Local Wal-Mart, three days before the Superbowl (Feb 3, 2008) for my "Man Cave". Worked fine for just under a year.... it "died" on Feb 1, 2009. Yes, 1 day short of a year! I IMMEDIATELY tried to call Polaroid service, no one answered the phone, so I sent an email from their "support" website... and of course did not get a response.
My problem is similar to most... Turn the TV on, the red light turns blue, you get picture and sound, then BLINK, no picture, no sound, but the blue light stays on. Unplug, replug in and that fixes it for two more minutes. Did a little research, and found out these units have a capacitor issue (barely sufficient is how it was explained to me), and replacing the Capacitors would fix it. So, I replaced the capacitors that appeared to be the problem (swollen tops). Voila, TV works... until March. TV begins acting up again. I find a new power supply on-line, order it, install it ($160). Problem repeats itself. I'm just about done with this thing.
No More Polaroids for This Household!!! At least I have a nice reliable SHARP 15" LCD to watch down here. One of the most useful things I learned in my business degrees was that a satisfied customer will tell another person... but a DISSATISFIED customer will tell TEN. Well, I'm up to about 50 at this point.
CONWAY, ARKANSAS -- I want to let all consumers know that any Polaroid TV is not worth the money you pay for it. We bought a big screen HDTV in mid 2007, and four months later it went on the blink. After several weeks, and many phone calls, we finally got a repairman out. He changed the part on the TV that need to be replaced, and told us that usually Polaroids lasted about 8 months before they went out, he was surprised that ours only lasted 4 months. He said they just recycle the parts and reuse them for the next person. Also, he had to make a return trip the next day, because he didn't do the job right the first time.
Then the DVD player went kaput, we just used our old TV for the DVD player, THEN the TV went out AGAIN. After several e-mails back and forth to the company, they told me it would cost $100 to replace the DVD player. In the final e-mail this is what they had to say: "Again I apologize for the issue however your unit was repaired over a year ago and you are currently 5 months beyond the warranty period. Service will not be provided to you for free. We have out of warranty options available for your situation. You will need to call the support center at 866-289-5168 to have your TV fully diagnosed. They will then go over what options we have available for you."
I also bought a Polaroid digital camera, which only lasted about 8 months before going kaput. Believe me, I will NEVER buy Polaroid products again, and I hope that whoever is planning on buying a new TV reads this and takes heed, you can save yourself around $800.