Wrong Star Rating! Never Use again
I am, always have been, and always will be a loyal customer to a company that treats its customers fairly. I feel as though Priceline.com falls extremely short in that regard this time!
I have used ... read full review
Inflexible cancellation policy
I have used Priceline for several years and have generally found the service valuable. However, in placing a bid on a hotel, you have no idea what you will get, which can be a problem. I have used the ... read full review12 Replies - Latest reply on 02/15/2014
Read the fine print
I have used Priceline.com in the past to book flights, hotels and car rentals. I have even had the thrill of getting what I considered to be some really good deals...up to 49% off the published rates ... read full review14 Replies - Latest reply on 08/16/2010
FLORIDA -- May 9, 2010
This is the second complain about your car rental service that you provided to me.
My Itinerary No. is 130-180-753-59
The first complain has filed to you since April ... read full review5 Replies - Latest reply on 05/15/2010
No Help At All! Crooks!
WEST PALM BEACH, FLORIDA -- My boyfriend and his family planned a vacation in June of 2008 to go on a Carnival Cruise to the Eastern Caribbean that was to leave out of Miami, Florida. My grandparent's and parents spend time in Okeechobee ... read full review6 Replies - Latest reply on 02/17/2009
They Double Charged Me!
NEW YORK, NEW YORK -- I booked a ticket through Priceline since money is tight for me but I had to make this trip. Everything went smoothly until the day after I booked my flight and found out my credit card was maxed out ... read full review2 Replies - Latest reply on 07/22/2008
MANCHESTER -- While traveling in Europe I booked a prepaid rental car using Priceline, that booking was handled through Auto Europe.
I was initially suspicious because Auto Europe kept telling me that they has emailed me the voucher when they had not done so. When we arrived, late at night, the rental car company (Europcar) refused to honor the voucher and the Auto Europe reps were just rude. Based on this experience alone I would never use either Priceline or Auto Europe again, but there's more and it gets worse.
Auto Europe did not issue the voucher or charge my card until several hours after I had given them my credit card info. A very short time after the booking, however, an attempt was made to fraudulently charge my card for several thousand dollars. Very suspicious because this card had not previously been used for some time. I tried to contact Priceline to discuss the above and give them the opportunity to correct their security issues, but they have made themselves unavailable. Chase Bank and my State Attorney General's office are considerably more interested, so let Priceline and Auto Europe try to hide from them.
Do business with these people at your own risk! I know that I won't be doing so!
Beware Of Priceline's Gimmicks
INDIO, CALIFORNIA -- Beware my fellow travelers! Priceline has a deceiving gimmick with their "opaque" or best price package deals. When you select it appears you can choose your flight times when in fact all they will ... read full review6 Replies - Latest reply on 07/09/2013
Name Your Own Price
HONOLULU, HAWAII -- I've just had a horrible experience dealing with the customer service at the Priceline.com to include even the supervisor [snip]. It seems as though they have a "script" in front of them to only respond ... read full review3 Replies - Latest reply on 04/17/2009
Don't Rent A Car From Priceline.com
CHICAGO, ILLINOIS -- Warning to other consumers: Do not rent a car from Priceline's website! I was traveling during the holidays, trying to line up a car in Chicago, and they did not have availability at O'Hare. They only ... read full review2 Replies - Latest reply on 01/29/2009
Priceline Is A Good Service
ORLANDO -- Ive used Priceline 6 times in the past year and have NEVER had 1 single issue.
I can totally understand how people would have issues if they don't understand the concept of the service. All the terms ... read full review2 Replies - Latest reply on 05/25/2008