Stay Away From Proflowers.com
MISSOURI -- I was absolutely astonished to learn this morning that my Valentines day roses for my wife were being delivered to her work by FedEx... In a box... with ads on it!
No where during the ordering or delivery ... read full review13 Replies - Latest reply on 02/13/2009
CONNECTICUT -- I went this route last year, hoping all would be as in that nice TV ad. No way. Flowers showed up late in the (chosen) day. Not arranged but in a box. Small roses. Not very fresh, which I read is a major complaint. Red roses were already darkened. Forget about the time they say the flowers last. They had to be tossed the next day. I won't be ordering from them this year.
2 Replies - Latest reply on 05/06/2008Add reply
Just want to get the word out. Buyer beware.
Missed Valentine's Day Delivery
SAN DIEGO, CALIFORNIA -- Confirmed orders for wife and daughter a week ago for delivery on Valentine's Day. On Valentine's Day at 1041am, received a curt email from ProFlowers saying that they were sorry but they couldn't fill ... read full review3 Replies - Latest reply on 02/15/2013
Worst customer service ever
I ordered flowers for my aunt's funeral and paid extra for guaranteed delivery the night of the wake.
No flowers were at the wake, so I contacted both ProFlowers and the funeral home staff and again ... read full review3 Replies - Latest reply on 05/30/2011
My impression of ProFlowers changed today when a beautiful arrangement of flowers was delivered to my door for Valentine's Day.
After reading so many complaints, I didn't know what to expect when ... read full review12 Replies - Latest reply on 03/01/2011
Horrible-Worst Experience Ever
I had the worst experience with you people ever. On Valentines day my husband decided to order with you guys. Big mistake! He ordered me my fav pink roses. He did a nice and loving thing that turned into ... read full review23 Replies - Latest reply on 02/16/2009
SAN JOSE, CALIFORNIA -- My boyfriend sent me some flowers and was excited for me to see the flowers on my desk. Well, I told him that on my desk was a BOX from UPS. I thought he had sent me long stem roses without the vase but then I saw that the flowers were in a vase but I had to arrange the flowers! My boyfriend never intended for me to have boxed flowers and no where did I see on the website that this is the way the flowers are delivered.
2 Replies - Latest reply on 06/29/2011Add reply
They need to show the box the flowers come in and the cheesy way they look in the vase.
My husband and I were long time customers of Proflower.com until recently. In May we went on their website to order flowers for my Mother in Law for Mother's Day and there was, what we thought was a great ... read full review3 Replies - Latest reply on 06/06/2009
Don't Use Proflowers.com
EUGENE, OREGON -- I bought your flowers for my wife (married over 20 years) for Valentine’s Day 2009. I usually go buy a vase, roses and filler to make my own for around $20 all together. This year I wanted to something ... read full review8 Replies - Latest reply on 02/12/2009
ONLINE, GEORGIA -- For Mother's Day, Pro Flowers delivered half dead lilies. Most appeared to be those ugly yellowish orange ones that grow wild along the road. They included a card from someone named Shawn. My son's name is Chris. When I called them, they read the card my Chris had sent me. They refused to send me the correct card. I save the flower cards from my son.
Yesterday was my birthday. I waited all day for the red roses my son said he had sent. They never arrived. My son called them. They said the Fed Ex driver could not find my subdivision and did not want to use his personal cell phone to call for directions. The roses arrived today. Today is NOT my birthday. My son received a refund. Well good for him and all of the other customers I read about that got screwed by Pro Flowers. With all of those refunds, I hope Pro Flowers goes bankrupt! They could give a flying S about insulting and hurting feelings. They are a sorry organization.
The worst service, they fail to deliver orders, offering an apology, and when they have been given a second chance, they again fail to deliver my order. 1 Replies - Latest reply on 09/10/2012Add reply
Very dissatisfied with the mother’s day bouquets I ordered. I expected substitutions, I did not expect that all the flowers except 3 roses would be substituted with crappy looking daisies that looked picked from someone’s front yard. Huge rip-off, but I guess that’s the price I pay for waiting to order. Will never use this service again. 1 Replies - Latest reply on 05/24/2012Add reply
I ordered flowers online Thursday for delivery to a Cairo IL funeral home Saturday (they had no delivery on Sunday, the day of the funeral). On Saturday 1:30 pm they emailed me and said they couldn't deliver until Monday, after the funeral. Offered 20% off for Monday or money back. Took money back, but now in a jam for Sunday. Loosers, will never do business with them again. Be advised. 2 Replies - Latest reply on 08/28/2011Add reply
Ordered a dozen red roses for my girlfriend for Valentines Day. Didn't mind paying the special delivery charge for V-Day. Flowers never got delivered, never got a phone call explanation. I called the next day and they told me that they couldn't deliver a lot of flowers because they had to many orders. I asked why they had a special delivery charge if they weren't going to hire more drivers and why I was never informed, operator was stumped at those tough questions. Will never use them again.3 Replies - Latest reply on 02/21/2011Add reply
Placed an online order May 7, 2010 for Mother's day (9th). Though I paid extensively for my procrastination (as expected), the flowers were delivered as promised on Sunday morning. It is now May 16, 2010, and all of the flowers still look as though they were just cut from a rose bush. I'm not even sure if I should order flowers for my anniversary this coming Friday, because they're still in such great shape! I will never use another online company.1 Replies - Latest reply on 05/16/2010Add reply