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Qwest

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318 Reviews & Complaints

Company Contact Info
Contact Info: 930 15th Street | Denver, CO 80202 | 800-899-7780 | TalkToUs@qwest.com

Top Customer Complaints & Reviews:

I recently worked for Qwest, went through the 5 of the 6 months of training and all these complaints I'm reading are all to common at Qwest.
Approximately a month and a half ago I decided to call Qwest and see what their company charged for phone service.


Latest Reviews:

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Customer service FAIL - Telephone
TUCSON, ARIZONA -- Thank you for using CenturyLink.com. A CenturyLink Sales and Service Consultant will be with you in just a moment. Your account ...
-- Complaint Posted by Mystiphied on 03/26/2013

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Will Not Refund Charges - Long Distance Telephone
PHOENIX, ARIZONA -- I signed up for one year of long distance for $40. When the year ended I was never notified and was charged another $40 which ...
-- Complaint Posted by Rbawvl1 on 08/02/2012

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Canceling
LONGMONT, COLORADO -- First off I waited on phone line for 6 minutes which wasn't a big hassle but then when I finally get somebody on the line the ...
-- Complaint Posted by Toroam on 07/02/2012

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Sad, frustrated and angry - Phone service
BOISE, IDAHO -- My experience has been maddening, costly and unresolved. I have lost time and revenue due to the lack of customer service, poor ...
-- Complaint Posted by Prodromosmarketing on 02/01/2012

Qwest should just NOT exist! - DSL- Wireless internet service -- Complaint Posted by M17alex73 on 10/28/2011

Beware ! They keep charging you even when you quit service! - Long Distance
YELM, WASHINGTON -- I had Qwest now called Century Link for 5 years and was never late on payments. In August 2011 I decided to transfer long distance ...
-- Complaint Posted by Dianesarah66 on 10/17/2011

Qwest & msn - q.com email -- Informative Posted by Tomcrow6472 on 10/10/2011

Incompetent and Uncaring Idiots - Billing for Direct TV
When we moved from Arizona to Florida last spring, I canceled my bundled phone/internet/Direct TV service through Qwest. I received ...
-- Complaint Posted by Mandycat74 on 10/04/2011

Buyer Beware
Since the day I signed up for the Direct TV and Qwest (now CenturyLink)bundle through Qwest it has been nothing short of a nightmare. ...
-- Informative Posted by Darthman9941 on 09/28/2011

Sales Non Truths - Phone Fax & Internet Service
While Qwest soon to become Century Link did bring the line in and across my yard leaving a dead lawn, a 6' deep small trench ...
-- Complaint Posted by CA167958 on 09/23/2011

DO NOT USE THEM!!! - DSL, and bundle with Direct TV
MINNESOTA -- Qwest supposedly wired my apartment building therefore I am forced to use their service. The wiring job was awful. There are ...
-- Complaint Posted by Mseyz_15 on 09/12/2011

Qwest internet service recieves F- - internet
ARVADA, COLORADO -- For 5 years I have been promised 1.5 mbps service. At first all they could give me was 640 service because the equipment was ...
-- Complaint Posted by Zbob on 08/03/2011

Qwest - Notorious for False Advertising - Internet and phone service
Qwest is the worst company for service and customer service on the planet. I have been with them for 18 years because I have ...
-- Complaint Posted by Mecky on 07/29/2011

Service charge - Coming to home to check outside lines
CASTLE ROCK, COLORADO -- I noticed that my phone was not working and called Qwest with the problem on June 19th 2011. I was told that I would not be charged ...
-- Complaint Posted by Budcat on 07/08/2011

Great Savings or Is It
Where I live QWEST is the only phone and internet service I have access to. There is no other land line company serving my area ...
-- Complaint Posted by Kinthenorthwest on 07/07/2011

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