Radialabs Customer Service
HOLLYWOOD, FLORIDA -- FYI the 1-877-309-3491 Radialabs Customer Service Number is an INVALID NUMBER. I tried it several times at various times on different days, and always the same response from "the operator" - THIS IS ... read full review5 Replies - Latest reply on 06/05/2012
These companies should be ashamed of themselves. They had an ad in my Facebook that I clicked on. It's a fake story about a Mom who researched free products and claimed they are miracle products for ... read full review9 Replies - Latest reply on 01/24/2012
This company scams you by charging your account before you barely get to try the product. When I ordered my sample they claimed that it would arrive in 3 days but instead took about 10 days. I thought ... read full review6 Replies - Latest reply on 04/05/2011
Billing not authorized
3286 N. 29TH CT, FLORIDA -- Radialabs sent me a trial bottle for $3.95. I was not aware if you do not cancel within 15 days, they will charge you 79.95 to your credit card for the use of there product, which did not help me! You ... read full review4 Replies - Latest reply on 12/01/2011
This is most certainly a scam.
HOLLYWOOD, FLORIDA -- This is a complete scam. After ordering and paying for a "trial sample" online, the sample did not arrive for three weeks. The day it did arrive in the mail, my checking account was debited $74.00! ... read full review5 Replies - Latest reply on 01/23/2012
Free Trial Offer Scam
HOLLYWOOD, FLORIDA -- I ordered their "free trial" product and agreed to pay the $3.95 shipping fee. My credit card was immediately charged $199.95 for a years worth of the product. Read on....
TERMS & CONDITIONS
By using, ... read full review1 Replies - Latest reply on 02/05/2011
Read the Small Print
HOLLYWOOD, FL -- I ordered this product on 3/7/11 and I was under the impression that I had 18 days to use the product and if I didn't like it, I could return it without charge. When I received the product the invoice ... read full review2 Replies - Latest reply on 03/28/2011
I ordered this product a month ago and never received anything ..i was always a bit dubious as if it looks to good to be true it usually is. so I only ordered one of the products for 6 pound shipping cost, emails are returned and the phone no is constantly engaged but after Reading what other people have been charged I've stopped my card and am glad I only lost 6 pound... 1 Replies - Latest reply on 07/17/2011Add reply
This business has to be prosecuted for an unauthorized charge of our credit cards. If there is a class action lawsuit going on anywhere, I would like to add my complaint. 1 Replies - Latest reply on 06/03/2011Add reply
Wow! I ordered this product as a 3.95 free trial offer, I did read the fine print when I opened the package. I CALLED GOT AN RMA (WITHIN 10 DAYS).I SENT IT BACK pod(PROOF OF DELIVERY). WHEN I SAW I WAS CHARGED 74.95 FOR A PRODUCT I CANCELLED I WAS FREAKING OUT!!! I WAS TOLD MY CARD # WAS CANCELLED WITH THEM. I'M GOING TO THE BANK TO CANCEL MY CARD!!
1 Replies - Latest reply on 05/27/2011Add reply
DON'T ORDER FROM THEM.....NEED TO CONTACT BANK (FRAUD) AND REPORT TO BBB...
HOLLYWOOD, FLOURIDA -- First of all I want to thank this website and the person who listed their customer service number, I don't think I would have ever found their number if it were not for this website. I was also shocked when I checked my checking account number and saw an un-authorized charge on my account for $74.95, I immediately called them after finding their number on this website and got through immediately. The representative named Toni was very nice and helpful, immediately gave me a cancellation number and a return merchandise authorization number. The address she gave me to return sample was 3286 North 29th Ct., Hollywood, Fl 33020. She told me as soon as they received the sample back my account would be credited and it would take from 3 to 30 days to get refund on my account. I will ship it out tomorrow with a return receipt request. Hope this helps somebody out there.4 Replies - Latest reply on 07/10/2012Add reply
HOLLYWOOD, FLORIDA -- Heard about amazing wrinkle reducer on TV. I went to Radialabs website to order free sample of wrinkle reducer, and agreed to pay $3.95 for shipping and handling costs. I supplied them with my credit card info for same. I declined receiving any further product. Subsequent to receiving sample, not only was I billed the $3.95 I agreed to, but I was charged $74.95 on my account. Only upon receipt of returned wrinkle reducer, will they credit my account, and not bill me monthly for $74.95.
1 Replies - Latest reply on 03/23/2011Add reply
This is a huge scam. I have spent time that is precious to me on this most annoying situation.
By the way, the product is no good!!
Please Beware: I did as others have done by ordering the SAMPLE product for $3.95. I am now up to $153.95 on my checking account which was not approved nor have I received ANY product. When I called the company the man said I had the product and they had shipped ANOTHER order on the 16th and charged it to my account!!!
1 Replies - Latest reply on 03/19/2011Add reply
Please check this company out before you order... there are several people that this has happened to.
I called to cancel subscription and the person I spoke to was REALLY rude. And of course when I asked to speak to someone above him, was put on forever hold. This product does not work....and the customer service is even worse. Add reply
Be very careful
HOLLYWOOD, FLORIDA -- I guess boredom makes you do dumb things. One night I ordered A SAMPLE from Radialabs for $3.99. A few days later I received a non-sample in the mail and a $74.95 charge on my card. Barely a month ... read full review2 Replies - Latest reply on 03/17/2011
4 Replies - Latest reply on 03/12/2011Add reply
I received this product two days ago. It stated in the commercial that you could try the product and return it within 14 days. If not satisfied, just call them; however, the number DOES NOT WORK.
I've tried to email them as well....no luck.
Is this company valid? I will inform my bank to block incoming charges as the company is impossible to reach.
This company is a rip off. They get your card number, then start charging you card every 10 days. The only way to stop them is to discontinue you card. Do it right away and save some grief. Write the State of Florida and send in a complaint. 1 Replies - Latest reply on 03/11/2011Add reply
I responded to an ad for a free trial of their product. It was stated that all that was required was to pay S&H costs. Never agreed to join an auto ship program.
1 Replies - Latest reply on 03/09/2011Add reply
Now I have been charged $74.95 for the original "free" trial. I found out after the fact that their cancellation period was 14 days from the date of the original order.
This is a free trial???