RCN

Poor Service and Poor Customer Service - Customer Service
WOODSIDE, NEW YORK -- Do not use RCN if you want good service. It is a waste of money. I recently upgraded to TIVO to save money and the quality ...
-- Complaint Posted by Sherrygallant on 05/15/2013

RCN Email
VIRGINIA -- RCN. COM has to be one of the worst companies ever. We're completely held hostage to this company. Horrendous customer service, ...
-- Complaint Posted by Krauss on 03/13/2013

Customer Serv--Don't Know What It Is Or What Rcn Offers - Cable, Internet, Phone
ILLINOIS -- I've called many times about movies offered to the paying customers. I get the run around because they don't know what's going ...
-- Complaint Posted by Lisapeterson2003 on 11/27/2012

Technical support.. - Cable and internet connection
WOODSIDE, NEW YORK -- To all customers planning to have RCN as a provider don't even try if you don't want to experienced high blood pressure, frustration, ...
-- Informative Posted by Johnfox2007 on 08/29/2012

RCN - QUALITY OF SERVICE - INTERNET - WEB MAIL
HERNDON, VIRGINIA -- RCN Web Mail is simply terrible. I have been a customer for 15+ years (Before RCN) purchased Erols. The past few years web ...
-- Complaint Posted by Rbongio on 04/13/2011

RCN Drexelbrook Monoploy - Cable/ Internet/Phone
When I moved in here to Drexelbrook, I had no choice in the matter. I HAD to HAVE RCN!!! The man installing the system was too ...
-- Complaint Posted by Marcie0166 on 04/10/2011

They should be left out on a log to die! - internet service
CHICAGO, ILLINOIS -- I am still holding with RCN and it has been 53 minutes so far waiting for a sign of intelligent life. I had my wallet stolen ...
-- Complaint Posted by Steven4839 on 01/18/2011

Cable Pirates - Cable TV/phone/internet
When I called Rcn for service I told them I would not pay 1 month ahead. First bill 2 months were included. Paid 1 month. When ...
-- Complaint Posted by Senojdr2 on 12/19/2010

Typical Complaint, with TWIST - (Actually a positive outcome.) - RCN email service
UNKNOWN -- Due to a problem on their behalf RCN cut off my email yesterday morning, and I spent a day and a half on 30 minutes hold --> ...
-- Informative Posted by NickV on 12/09/2010

RCN Sucks - Cable, Phone
PO BOX 11816, NEW JERSEY -- Rcn has terrible customer service. The management is just as rude as the customer service people that answer the phone..They ...
-- Complaint Posted by BlackHarbin on 11/29/2010

RCN - Run as fast as U can away from this CO. - The worst customer service, cable service -- Complaint Posted by 7777777 on 11/22/2010

RCN is a SHODDY provider - problem with biling
ARLINGTON, MASSACHUSETTS -- We had RCN for less than 1 year. ON July 1, a Thursday, our on-demand went out. I called RCN. They took the call. The next ...
-- Complaint Posted by Gek on 11/16/2010

Horrible Service -- Complaint Posted by Sick of rcn on 11/15/2010

RCN iligal charges and technical support - internet and phone service
On the 24th of September I made a payment arraignment with RCN also known as Starpower Telecom: I was going to pay $119.00, ...
-- Complaint Posted by Zueltto on 09/28/2010

My special needs under age child was playing with TV and pushed buttons and ordered 3 movies. Called RCN to have them remove they
HERNDON, VIRGINIA -- My special needs under age child was playing with TV and pushed buttons and ordered 3 porn movies. Called RCN to have them remove ...
-- Question Posted by Auditjacq on 09/09/2010