MIAMI, FLORIDA -- Can anyone give me advice on how to get Regions Bank to give me my payroll deposit. I have called 6 times over the past 2 days and each time I have to repeat myself because they have no idea what I am talking about. They admit they had a huge problem with their ACH depository system but now it is solved. I still don't have my money, they still won't fix my problem.
My payroll department at work says the money from their end went through OK so Regions does have it - they just lost it and don't seem to be in a hurry to get it to me. The customer service reps are rude and unhelpful and have not logged my calls into the system. So each time I call it is like I never spoke to anyone. Can anyone out there offer a suggestion as to what I can do to get my money? They are truly a terrible organization and obviously the word needs to get out how poorly they value their customers.
STOCKBRIDGE, GEORGIA -- I simply ordered a prepaid debit card. I found a local Regions Bank with an ATM for deposit. I arrived and found the ATM would not accept deposits so I went inside to make my deposit knowing I would be charged $2. After nearly 1/2 hour I was told they would not accept my deposit. I threw my new card in the trash! DONE!
Avoid Regions Bank at all costs. They have no interest in you other than to charge fees at the drop of a hat. Several time now they hold deposits and then charge a fee for NSF. Transfers are held and they have no heart. We opened a saving account with them and they pay a whopping .08% interest. Their interest is in the stockholders not the customer.
SMYRNA, GEORGIA -- Just wanted to relate this quick story of my bank in Smyrna, GA. Regions Bank is fabulous! I did some late night (3 am) purchasing on my debit card, and the fraud division was wonderful to call me and verify that everything was OK with me and my debit card! Now that's SERVICE! I am VERY pleased with my bank and wholeheartedly endorse them to anybody that ask for a good bank!