Is "Money2India" a govt. organization??? I hope it is true. I requested for money transfer of $500.00 on 30th Sept. I had sent the SSN copy on 5th Oct. Till now there is no progress in my transaction that I made. What are the people doing there? Are they sleeping like Govt. employees?? How many days do they need to verify my SSN?? When I call to Customer care they are telling that usually they will take 24-48 hrs for verification.
Normally Customer care will work 24/7. But Remit2India Customer care works like normal office hours. Normally other banks will take maximum 1 week to complete the transaction. What happened in my case?? Do I need to transfer more than $500.00?? Sorry for that I am poor guy, I can transfer the amounts like this. Please try to process my transaction. Or else shall I have to give any bribes to fulfill your wishes?? If so I need do lot of hard work here. You know here the market very bad. To give bribes to you, I need to rob here.
Yes, Remit2India is worst way to send money to India. They hold your money until the exchange rate drops and they tell you excuses like "You have not made any remit transactions recently that is the reason for the delay." They held my transaction nearly 3 weeks and transferred funds when the rate dropped from 55.36 + bonus 5 paisa to 53.13. When you call customer service they put you on hold for long time. It is a frustrating experience for me also.
This company is cheating the customers they are putting different info on their website and converting the money on different rates. On the day of converting the money they are not telling the customer at what exchange rate they have converted their money. The rates shown on their site for the exchange rate does not match the rate they are converting the money. They says that the exchange rate applied to the transaction will be the rate on their site on the day of conversion, but they are converting the money to less rate.
On June 22 their site was showing the exchange rate of 40.39 but they have converted the funds for NRE account at 40.32 so cheating the customers. Be aware. Check before doing any business with them. Thanks.