Yes, Remit2India is worst way to send money to India. They hold your money until the exchange rate drops and they tell you excuses like "You have not made any remit transactions recently that is the reason for the delay." They held my transaction nearly 3 weeks and transferred funds when the rate dropped from 55.36 + bonus 5 paisa to 53.13. When you call customer service they put you on hold for long time. It is a frustrating experience for me also.
Please save yourself from Remit2India, such a bad service , it's a shame to Times group of companies, They have a exchange rate challenge instead if they have a delivery of money challenge, they will never win.. What a shame on a big company like this.
I registered with Remit2India recently and sent some money from Singapore to India, I was attracted to this site by their exchange rates, they had a better exchange rate then the ICICI money to India, the registration process was pretty cool and I had good impression on this site because it belongs to Times Group, India.
I realized my mistake when I checked the status in this site after couple of days. My status always showed as "Money Awaited." I waited for 4 days as the instruction in the site said it would take 3 to 4 days after the transfer, I waited for 4 days to see my status say "Money Awaited." I mailed them couple of times and I got a reply from them asking me to send a transaction screen shot of my bank account which I did it. I am still waiting for the day that my money would reach the receiver whom I sent to.
I would suggest them to appoint new managers who are really result oriented and can take up the challenge and turn all the bad names that this company had got into good name by gaining the trust of the customers by serving them better. If this company does not do that, I assure that we can find a news one day in some news paper saying the Times money collapsed, this is for sure.
AUSTRALIA -- This is an experience I wanted to share with a broader community about the ripoff I had when transferring some funds overseas using Remit2India service whose funds transferer is Citibank. These companies have been taking customers for granted and fooling them with advertising false exchange rates and transferring money at much lower rate than advertised on the website.
I transferred $2001 using their service to my NRE account in India on 8th November. However the funds got converted on 13 Nov and they have transferred the money at 34.38 when it was advertised on the Net at 35.16. Upon following this with their team they accepted the mistake over the phone but sent a email telling that they won't transfer the balance.
This is just a rip off of innocent customers who falls prey to fraudulent companies like this. I would not recommend Remit2India service to anyone and I would be taking up legal actions against this company so that it doesn't trap any other customers with their false advertisement. They take Australian customers for granted and don't provide customer service.
I have been reading loads of complaints about this company online and its time that some action needs to be taken.
I would strongly recommend ICICI Bank's Money to India service as they don't rip off customers like this and provide a much better level of service. DON'T SEND MONEY OVERSEAS USING www.remit2india.com because next time you wouldn't even know if your money would reach to your loved ones. This company does nothing else except for promising to give better exchange rates and advertise crap on their website.
This company is cheating the customers they are putting different info on their website and converting the money on different rates. On the day of converting the money they are not telling the customer at what exchange rate they have converted their money. The rates shown on their site for the exchange rate does not match the rate they are converting the money. They says that the exchange rate applied to the transaction will be the rate on their site on the day of conversion, but they are converting the money to less rate.
On June 22 their site was showing the exchange rate of 40.39 but they have converted the funds for NRE account at 40.32 so cheating the customers. Be aware. Check before doing any business with them. Thanks.