After reading some other reviews, I see I didn't get taken as bad as some! My service cost $585 back in July 2005. If it didn't sell in 180 days I would get 2 free airline tickets to anywhere in the world (limited to their 10 or so places - IF you pay for the hotel or resort, which was way more expensive than buying the plane tickets and paying for the resort through Expedia! - I guess they are making money with that too). Anyway, they DID list it on their website, they DID send me the packet for choosing where I wanted to vacation - after it didn't sell the first 6 months. I didn't bother sending for the packet the second time - couldn't afford it!
Anyway, after re-activating my ad (you have to do this every 90 days - OR ELSE!) 4 or 5 times, I forgot to do it. REM didn't call to remind me, so I kept forgetting. Fast forward to April 2009 -- I call to renew my ad (and lower the asking price by half). I am told my ad was CANCELLED because it hadn't been renewed in such a long time, and I COULDN'T renew it! I asked to speak to a supervisor, was transferred and received voicemail. Didn't get a callback.
I am planning on calling every day that I'm off work until I talk with a supervisor or manager. The only thing my contract says regarding this situation is "Resort Equity Marketing assumes that my property unit sells or rents within 90 days, unless I advise them to the contrary, prior to the expiration of the 90 day period. Upon notification Resort Equity Marketing will renew my ad at the company's expense. Resort Equity Marketing will advertise my property unit until it is rented or sold." Anyone for a CLASS ACTION LAWSUIT?
FLORIDA -- I have read some of the reviews about Resort Equity Marketing and was a bit shocked to say the least! The one that really threw me was from the consumer that said that REM's phone number was a home phone, and that their bank was going to sue! Are you kidding? Or just ignorant? Please, lets be serious. If you had a little intelligence, and I do mean just a "tad bit" you would have done your research.
Not too hard, go to the state site that regulates businesses and see if the company is legit! Are they licensed? Sure are! That would be in Fla, sunbiz.com, well look there.. it's a genuine company in the same location for years! Not a home phone, and a bank suing? For what? Because their customer said so, again, please. I, for one had a good experience with REM. It didn't happen overnight that I rented.
But at 3 mos. I had 2 weeks, rented, so yes, worth it. I made back the money I paid and then some. Reading some of these complaints really makes you wonder! Are they disgruntled employees, or maybe uneducated people who expect a miracle overnight and when they don't get it make things up to make others look bad. Lets all be educated consumers, and at the very least use common sense! A licensed business with a home phone number? Same location for years... Come on, they are very legit, maybe some of you need to direct your anger elsewhere, and also exercise patience. And, oh, by the way, did you forget the one really important thing that I don't lose site of?
We all bought these timeshares, aren't we the dummies? Unless of course some of you were physically forced to do so. Otherwise, if you are trying to get rid of your timeshare and don't use it, blame yourself for buying it in the first place, I do. Don't make those that may be able to help you the scapegoats. And again be patient, even houses don't rent or sell overnight!
ALTAMONTE, FLORIDA -- We just want to Thank you for saving us from listing our Timeshare with Resort Equity Marketing. They have called us for weeks even when we were on vacation in FL. They started at $899 for the service and promised to sell it within 90 days or to keep listing it until they sold it. Same story, corporations want the timeshares for their executives to stay at for conventions and our unit was valuable since Vacation Village at Parkway is one of the hotspots. They claimed we could get $22-26k for our unit which is more than we had paid and it sounded too good to be true.
We did not jump at it but did express interest and received daily calls from ** the sales agent. Interestingly another company had called us around the same time and wanted $1370 but did not pursue us. I asked ** why they don't just buy from the Developers wholesale and she said they don't have time to sit through the tour and just want to buy them directly so they can trade them for when and where they need housing for their executives. When they contacted us at home yesterday, she asked me if the money was an issue. Of course it was since our yearly maintenance and taxes are due right now as well.
She suggested we not pay the fees since the new buyer would pay them and to just wait since there was a grace period of several months. All of a sudden they were willing to accept half now and half when we sold our timeshare. When she went to ask her boss about this he approved our paying only $450 and said we did not even have to pay the other half when we sold the timeshare.
My husband said "Let's do it" but I had a weird feeling still and insisted on waiting to do some research. We found this forum, read all the reviews and decided not to do it. THANK YOU! PS. We were told any time they contact you run. We are researching other companies and do want to sell our timeshare. We will let you know how that works out.
Let me tell ya that when REM called my wife and I about our timeshare they gave us one heck of sales pitch and boy were we suckered. An agent of REM called us and told us that they wanted to rent out our time share for us. The deal seemed really good. They even told us that as soon as we paid them the $1195.00 one time fee we would get a check overnighted for the entire amount of the rental assuring us that REM cannot take any money from the rental fee for any reason do to it being against the law.
We were told that we would get the check regardless if the timeshare rented today or next month. They told us that we could split the $1195.00 into two payments. They asked for a credit card or debit card number to make the payment. We okay'd a debit payment for $500.00. Within about two days my wife found "My 3 Cents" and when I read the complaints on REM I just about had a cardiac.
We googled REM and found their phone number to be a home phone. My wife and I immediately contacted our bank to stop the transaction do to the payment transaction not having been completed yet (I Love My bank) because our bank was checking REM out as well. We were unable to stop the transaction however our bank told us that when REM completes the transaction they would take legal action against REM for fraud. Yeah Baby!! And they did. The bank refunded our $500.00 and filed fraud charges against REM. Finally something being done about the REM scam artist.
It took REM 63 days from the day I signed up with them to sell my timeshare. I did read some of the bad things on the internet just like you have. I own my business and I have found out that ANYONE CAN WRITE ANYTHING ABOUT YOU!!!! I have had terminated employees write things that have hurt my business. I was very happy with the way REM handled everything. I am now timeshare free! No more maintenance fees!! No more hoping I can get to use the timeshare (because they always seem to be booked!) Thank you REM!!! I have sent other people to you!!!!
WINTER PARK, FLORIDA -- After ready a complaint I couldn't believe what I read. For starters if that person would have kept in contact they would have received results. I was afraid to pay upfront but took the risk. I owned a timeshare in New Smyrna Beach and thought yeah right you can sell that. well guess what they did to my surprise within 65 days I was rid of it, not saying it was a bad place but money wise I could have stayed elsewhere. Now I don't own and made a good, very good profit. As in anything you try to sell keep abreast of what you are doing and you get results, **.
ALTAMONTE SPRINGS, FLORIDA -- All I can say is "crap" I am feeling like I stepped in it. I was called by REM to rent my timeshare for me for a fee of $ 899.00. I was told I would have plenty of "bids" on my timeshare to choose from within 30 days my timeshare would be rented out no problems. I was even told I could get my $ refunded to me no questions asked. Well it has been over 30 days no offers, no answers on the telephone, no returned messages. No one will talk to me. Now what am I supposed to do to get my money back? Does anyone know the steps to take now? It's not like I can afford to lose this much money especially to a scam. I am so stupid for not researching this ahead of time. Now what?
ALTAMONTE SPRINGS, FLORIDA -- We really needed to sell our time share due to financial difficulties. We received a call from REM and they had a great sales pitch and said we'd get a $1000 shopping spree if it didn't sell in 180 days. They wanted $800 for their fee but when I said I couldn't afford that they lowered it to $299 so I said yes. After they charged my credit card I never heard another word from them.
When I called to at least get some kind of proof that they marketed our property they said they couldn't do that. I never received any offers, nor did I get the $1000 shopping spree. This is a SCAM. All they want is money from you, whatever they can get. They offer no proof of anything they do for you. DON'T GET SCAMMED TOO!
FLORIDA -- We had a financial difficulty in paying our bills last summer and were trying to find a way out of our time share. Conveniently enough the Resort Equity Marketing company called us wanting to help us sell our time share and vacations. The sales representative very confidently assured me that most properties sell within 30-90 days but if by chance none of them sold or leased, they were going to pay us back by giving us a $1000 shopping spree because they were so confident it would sell before then. So we had nothing to loose.
I called after every 90 days that we didn't hear anything and they "generously" extended my contract without charging me anything. I was spoken to so disrespectfully that most times I had to hang up to get the steam from coming out of my ears. Since it had been 7 months and I never even got an offer on a vacation or the renting of the time share I finally got the shopping spree which comes to find out that if you want to use it, you end up paying almost $400 in s/h fees to get your "free" gifts.
That is not compensation. They refuse to provide me with any traffic information as to how any people they are even marketing my property to. Now because I am so upset with the results they have terminated my contract all together and are no longer even "marketing" it and so I am out $1099. AVOID because they make hasty claims the cannot fulfill.
A seller representative from Resort Equity Marketing (REM) has contact my husband and I several times offering to rent our two rooms deluxe village at a Liki Tiki. He said that the village is in a “hot spot” and that they have pre-qualified clients interested in pay from $2,600 - $2,800 FOR A WEEK. I thought that this is a too good to be true offer, so I start doing my research.
All the info about REM I found on the web is negative, many people has been scammed by them. So I was afraid to loose my money. I asked them to write a letter explaining what they said about to refund my $799.00 if they don't rent the village in 90 days and they reject. All the posts in this forum and many other sites reviewing REM has been very helpful to decide not to pay for that “service”. Thank you to all of you. Regards.