Ride Auto Consumer Reviews - Page 2

BURNSVILLE, MINNESOTA -- I bought a $14000 2009 Ford F-150 from these guys and was told it was rust free and from out of state. After a month of having it in the summer which means I had it on no salty roads it started bubbling and rusting everywhere. It also had all kinds of other issues that went wrong after I bought it. The struts went out, multiple sensors went out, and the check engine light came on so I brought it to the mechanic and they wanted $8000 to fix it.

This all happened within 3 months of owning it. Oh and all the black paint they sprayed underneath to make it look clean started peeling off right away to. These guys only fix stuff temporarily so they can sell it. I wish I could get my money back and give them the truck and make it their problem, but they made me sign a as is piece of paper for a reason. I will never bring my business to them ever again and I hope this will help other people do the same.

BURNSVILLE, MINNESOTA -- I called about a truck they had on their website for 13995. Told them I am a cash buyer with no trade and asked for best price. 10995 was the number is was given but was told the truck was at the detail shop. Called back the next day to see if it was back from the detail shop, he said it was, I asked if he remembered the price he told me yesterday? He put me on hold, came back and said truck price is 11995. Needless to say we discussed this and I was assured that there was no way the truck was priced at 10995. Now I looked at their website and it is up to 14995. PLEASE DO NOT BUY FROM THESE UNETHICAL PEOPLE!!!

BURNSVILLE, MINNESOTA -- I wanna thank Ride Auto for making my dream come true!! I always wanted to get a Corvette and these guys helped me get into a really nice C6 Corvette. I had been looking for months for the perfect deal and when this one showed up at their lot I knew I had to have it! Even though my credit isn't the best they were able to get me financed with a decent interest rate and a low monthly payment. I wanna thank Richard and Jeanae for helping me get the car of my dreams and I will definitely come back again!! Keep up the good work guys!

BURNSVILLE, MINNESOTA -- Purchased a 2011 Kia Forte from Ride Auto, they gave me the Carfax that showed the vehicle was in good condition - no accident was reported. When I got the vehicle home I noticed missing parts and loose bolts under the hood. I took the vehicle in to the Kia dealer where they told me that the car was in an accident and had extensive repair work. It also has bondo all the way down on the passenger side of the vehicle. It had a used strut and knuckle on the passenger side front wheel and had a bent tie rod on it. They also told me it could cost me up to $1000 dollars to fix the Air bag issue.

I brought the vehicle back to Ride Auto and told them I want my money back. They told me that there was nothing they could do for me, I purchased the vehicle AS IS - NO WARRANTY. I told them about the air bag issue and the missing parts and they told me they would cut me a check for $560 dollars to fix the air bag and the missing parts on the vehicle. I later on got a current Carfax which showed me that the vehicle was in an accident and the air bag was deployed. I again tried to return the vehicle and they told me the same story, I purchased the vehicle AS IS - NO Warranty and there was nothing they would do for me.

I told him about the cars suspension and the used strut and he told me the only thing he can do is cut me another check for 100 dollars for a front end alignment. I brought the vehicle to tires plus for an alignment and they told me that there was several issues with this vehicle and they couldn't do an alignment on it. The following day I returned to Ride Auto and they told me they would take back the car minus $800 dollars I paid for it. I called the Burnsville Police Dept and told them what was going on and had an officer come in and return the vehicle.

The Officer Demanded for them to return the full amount of money back and that I didn't have to sign anything. They refused to give me my money back, and gave the police officer his attorneys card. They argued that I bought the vehicle AS IS - NO Warranty and that he needed the $800 dollars to pay his employee's and to fix the title. We later got it down to $500 dollars and I was forced to sign an agreement that I wouldn't take any legal action against Ride Auto.

Ride Auto is a HACK SHOP that takes in used damaged cars and fixes them up half ass and puts them back on their lot. Don't believe anything these guys say, not even the Carfax. They know how to get a clean Carfax report when there is damage done to the vehicles. They purchase the vehicles from out of state damaged, fix them half ass, and give potential buyers (Like Myself) a clean Carfax report. Do your research before buying from this place, make sure they didn't misrepresent any of the information.

A dealer must not withhold information as to the condition of the vehicle at the time of purchase. Fraud may be committed by an automobile dealership by misrepresenting or failing to disclose such things as the true condition of the vehicle whether the vehicle was involved in an accident or sustained some type of damage when in possession of a prior owner. Make sure you do your research and buy from a reliable dealer.

BURNSVILLE, MINNESOTA -- Rip off and dishonest people!!! Be aware! We just bought a car from there and within an hour it wouldn't start. To find out, the wrong battery was place. Bought a new battery $200 from O'Reilly the car start. Call the Ride Auto to inform them, they said they never replaced it, it came with the car and I'll be full responsible for!

BURNSVILLE, MINNESOTA -- Got my 03 Eclipse GT from these guys here, and I have to say It was a great overall experience! It's all about doing your research! But Awesome customer service!!

BURNSVILLE, MINNESOTA -- I was treated with the utmost respect and given plenty of time to consider my options to purchase from them or other dealers. They were great to deal with and I highly recommend them. Thanks and I will be a returning customer.

BURNSVILLE, MINNESOTA -- Worst customer service experience. Sales told us all of the refrigerator doesn't work, that's a cheap fix you can fix, did not have propane tanks, did not have a battery, refuse to add water to the tank show that the water system works. Told me the item was being sold and that somebody was interested so I needed to put money on it to hold it. When I asked about the water system, I was told to hire someone to check it myself. They do not seem like honest salespeople.

BURNSVILLE, MINNESOTA -- I had a very nice experience. Bought my first car from Ride Auto. The gentlemen there were so helpful and found me the type of car I was looking for. They were so very respectful and the environment there made me feel so comfortable. I honestly recommend people to visit this place if you're looking for an affordable nice car. Thanks Ride Auto for a great experience and a great car!

2933 MINNESOTA 13 BURNSVILLE, MN 55337, MINNESOTA -- I did not have a very good experience with Ride Auto Sale. Everything they post or write on Craigslist about their car or boat was lie. I bought a boat from them, they said that was excellent condition and ready to hit the water. So, I went there to check it out and I really like the boat so I did buy the boat. But before that, I told him that I'm not a mechanic so I want to know if it has been de-winterized and ready to go, he said "yes."

I took it home for a couple days then I tried it out at the lake. The boat was not running and all the gear lube is out. Also the oil is out, the trim hose was bad. Now I can't even take it the shop to fix it. One more thing, they promised me that before I take the boat from the dealer they will make it clean and ready to go. I went the first time, they still didn't clean it so I came home. I went the second time, they still haven't cleaned the boat so I had to ask them to clean and I waited two hours just for that.

Does anyone know how much I paid for it? I paid $8600 for that boat. I recommend all of you not to go there. They don't have any customer skill plus you don't want to spend your entire money packet to something that is not in working order. I don't know how to explain it to make people understand, but please don't go there. You can always go somewhere else.

During that time I saw this white guy, he came to ask one of the sales guys or the owner that he wanted to test drive one of the Chevy trucks. So they just told him to go, wait outside at the car. He waited and waited, they still sat in the office. I saw him stay outside for more than 40 minutes then left. What kind of customer service is that?