Royal Caribbean Consumer Reviews - Page 6

We were to cruise on the "Voyager of the Seas" by Royal Caribbean. Beware that the ship is not at all a 4 star. The service was pitiful, the food and coffee not fit for consumption. Our luggage was not found until 10 pm the first night. We sat in port for two days (not Royal Caribbean's fault) and were told if we would disembark by 11 pm that they would give us a voucher for another cruise. Over 1,000 people got off the ship. I am pretty sure they were happy to do so. I know we were.

Sailed on the Liberty of the Seas on June 6th 2009. Upon arrival, I realized I was missing at least 12 sets of clothing from family & myself. The clothing was taken from the dirty clothes we had already worn. Very clever since you don't miss the clothing while you're on the cruise. This is my 8th cruise with Royal and I always take care of my valuables but never thought they would steal my dirty clothes. WARNING!!! LOCK UP YOUR DIRTY CLOTHES! I'm missing at least $800 worth of clothing.

Not only was the service terrible, but most cruise ships require hand sanitizing before entering into the dining room or cafeteria. When I did not see the sanitizing stations I questioned the guest relation desks as to why. Their response is they had not had an outbreak in a while. So much for prevention. In addition, it is the only self serve buffet I have found on a cruise line. Letting people touch the food instead of having it handled in a sanitary manner. Simply not acceptable health practices.