Saturn Ion

6 reviews & complaints.
www.saturn.com
Product/Services
Most Popular | Newest | More Options >
More filter options:
Why Is GM Selling Cars With Known Problems Then Avoiding Them?
By -

ANYTOWN -- I have a 2004 Saturn Ion 2 and so do a lot of other people. The problems are: the ignition wiring is wrong and your car won't start in the winter, the blinker/headlight assembly keeps going out, the sway bar links and bushings keep going out, windshield wiper assembly brakes, windows will operate with car shut off. Now all these problems are happening to these vehicles, not just mine. If you do a few searches on the items I mentioned, you will find a boat load of people who have been complaining for years.

I contacted GM several times and got the run around and finally got hold of someone who told me that there are NO RECALLS FOR THE PROBLEMS I MENTIONED. So basically GM is saying there are no problems to have a recall. But I noticed in my researching online that they did have recalls for different vehicles and years with the same problems. This tells me they really didn't check all their vehicles or they just kept using the same defective parts.

How can these car companies get away with this year after year? How come someone can't sit down and do research on these problems on the net like we do and see there is a problem?? Because they already know these problems exist and they are getting away with doing nothing!!!

I will never buy a GM car again and I hope they go out of business!!! Then again, the government will just bail them out again. The government right now is on Toyota's butt about their problems, maybe they need to take care of the United States Citizens who are getting screwed by GM!!!! I repeat - I will never buy a GM car again!! Frick'n losers at GM!!!

Replies
Don't even THINK about dying if you own a Saturn
By -

ORLANDO, FL - ALL AIRPORTS (ORL), FLORIDA -- My mother passed away recently. I was her only child so it was up to me to wind up her affairs. One thing I have to do is to dispose of her 2004 Saturn Ion. She died in the hospital and no one seemed to know what happened to her car keys. I thought, no problem, I'll go to the dealer with the VIN and get a new key. "No way", they told me. They flatly refused to make a new key unless the car's owner was "physically standing in front" of them. What was I supposed to do, bring in her ashes??

I called the Saturn customer service number and they backed up the dealer. It didn't matter to them that I had the death certificate in hand and that my mother died without a will. So, in addition to the trauma I was already going through, I was getting jerked around by these pinheads. They should be ashamed. And they probably wonder why no one wants their crappy cars and the crappy service that goes with them.

Replies
Poor gas mileage
By -

HURST, TEXAS -- I purchased a 2006 Saturn Ion a year ago. It has now been in the shop 7 times for the fact that it only gets 18 miles per gallon of gas. A fact determined by logging the miles and dividing by gallons purchased, you know, the same way we all calculate it.

Saturn however, claims they have done some type of in-house test and their test says I am getting 37 miles per gallon. In spite of the fact that I have logs to prove otherwise, they now refuse to take any further action to resolve the issue and say they stand behind their tests. Well of course. But all it would take is even one person to fill the car up, clear the trip, or log the mileage, drive it until it's empty, fill it back up and do the math. Yet they now say they have dismissed the issue, basically too bad so sad, we claim it gets 37 miles per gallon so you are SOL.

Do not purchase a Saturn Ion, it's a 4 cylinder car when the fuel economy of an 8 cylinder! And worse Saturn won't do what is right for its customers. I discussed filing the Lemon Law with an attorney and am told my logs will not hold up with a judge as I could have altered them. And that fuel economy is a tough one to prove due to all the variables such as the way a person drives etc.

Replies
2004 Ion
By -

My wife and I own 04 Saturn Ion and we've had nothing but trouble out of it. We had the Ignition Switch replace 2 times, cooling fan, steering column, Electronic power steering, sway bar bushings 2 times and the front end is doing this again. I will never own another one.

Replies
The Biggest Piece Of Junk I've Ever Owned...
By -

UNITED STATES, VIRGINIA -- I am at my wits end with my car, a 2005 Saturn Ion 2 Quad. Here is the ‘short' list of my problems and dealer visits. UNDER WARRANTY:

  1. 600 miles – brake lights didn't work, IP didn't work; repair harness and IP.
  2. 900 miles – radio quit working, doors leaked in the rain; replaced radio and adjusted doors.
  3. 4100 miles – Stranded, car wouldn't start; replaces ignition switch.
  4. 8700 miles – clunking in front end when cornering; replaced bushings.
  5. 9342 miles – radio, gauges and lights malfunctioning; replaced BCM (body control module).
  6. 13160 miles – Stranded, car wouldn't start; replaced ignition switch.
  7. 21000 miles – car shook while braking and at freeway speeds, also radio malfunctions and steering makes clunk; replaced wheel bearings, rotors, steering shaft and BCM.

OUT OF WARRANTY:

  1. 52000 miles – clunks while cornering and gauges malfunction; replaced BCM under ‘goodwill'. Told the sway bar bushings are ‘wear items' and are not covered.
  2. 53000 miles – Stranded, key will not turn and steering is locked. Replaced lock cylinder and was told it was from normal wear and tear. I had to pay $190.

The best part is, I got it home from #9 and it now takes 3-6 key turns to start. And the nearest dealer is Saturn of Harrisonburg, which is over an hour away and over a mountain (seriously). There is something wrong with this car, both mechanically and electrically. I think the latter stems from the initial short that caused the brake lights to fail.

Replies
Roof Rack Installation
By -

GREENFIELD, WISCONSIN -- I had a Saturn roof rack installed by Saturn of Greenfield WI. The Technician took an hour and a half longer than he should have. When I went to purchase a bike attachment I notice the technician installed the rack in the wrong locations. Technician left his install instructions in my car and noticed he installed the brackets when they clearly state not to attach in this location. $367.79 for what?

Replies
Top of Page | Next Page >