98 Saturn SL2 $390 service for $6 lightbulb
SAN JOSE, GEORGIA -- It all started with a smog check requirement. Unfortunately, my engine service light was on and must be off for the smog check. I took the car to Saturn of Stevens Creek. They diagnosed it as a burnt out "fuel low" warning lightbulb. I could not believe a light bulb was tied to my service light which is tied to my smog check. The labor to replace a light bulb that is similar to a Christmas tree light bulb would have purchased 4 new tires! Thanks a lot Saturn engineers. I think there were some gulf coarse discussions between my Senators and some GM execs when the smog rules were written. I don't think this is the best way to win repeat customers.