GULFPORT, MISSISSIPPI -- In the area that we're at, if I don't spray, bugs are gonna come. I had a Terminix guy come out to the house and he did everything he was supposed to do. Since this last service, I haven't seen anything at all with regards to pest activity. The rep put something new down and it definitely worked better than what was there before. When scheduling service, Terminix notifies me a week or two in advance with a recorded message and everything works out. There have been one or two times that I haven't been there but they go ahead with the service. Anytime I have issues, they're usually fast. Within a couple of days, they go back to the house and take care of the issue.
AUGUSTA, MAINE -- I'm very happy with the work that Terminix did. We moved and we had big spiders here, which are the only bugs that I'm afraid of. I called Terminix and they came in and took care of the problem. I haven't seen a bug since then. Also, we had bees in the back porch and I was bitten so badly, but we couldn't find the nest anywhere. When the guy from Terminix came to spray, he couldn't see them but he sprayed around. And the next day, I went on the porch and a swarm of bees came at me again and bit me four times on my ankle. I had a reaction and it itched so bad for the longest time. I didn't want to get bitten again so I called Terminix back.
They sent a guy who wasn't very happy. He said I can't call just because I see a bug. I told him I didn't see a bug, but I can't go out on my front porch. I was infested with bees but we couldn't find the nest. He found the nest inside the door, which we would never have found, so I'm glad. The second guy wasn't as nice as the first guy. But overall, they did a great job and because the bugs are gone. I'd definitely recommend them. I'm so glad that we have people like Terminix.
PLEASANTON, CALIFORNIA -- Terminix comes out and checks whatever is necessary in our house. If there are any rats to remove, they do that. A lot of times, it's been the same guy that has been sent by Terminix and he's familiar with our house. He can do what I don't want to do.
Recently, we called Terminix for two different things. One was for regular maintenance. Almost at the same time, we also called them to double-check the various rodent traps and they came out and removed one rat. I haven't noticed any pest activity in our home since our last service. Everything's fine. The rat is gone, so that's a lot better than it was before. It has been very satisfactory overall with Terminix. They've been on time and it's worked out pretty well with them.
DAYTON, OHIO -- I am incredibly pleased with Terminix. Whenever I needed them to come, and I've called them, the reps have been very nice, very professional and they picked the day that I can have them. The tech that comes here is the same person every time. He's a pleasant and professional guy. He does a great job. It took about three visits for them to get everything taken care of because before I moved in, an old person had lived here and hadn't cleaned very well. But I haven't seen any little creepy, crawly things.
The only problem I have is when they do their regular maintenance, I get a message on my phone that the tech will be there tomorrow. If I have a problem with that, I can call whatever and reschedule, but it's normally not something that I am able to do. Recently, I wasn't home when he came, and he left me a note that he's freezing outside. A little more lead time on when they're gonna do my maintenance visit would be great.
DAYTONA BEACH, FLORIDA -- I had a problem with some ants and spiders and Terminix was quick to come here. I called the 800-number and a gentleman headed out the next day. He took care of business on the outside, looked at where the ants were and did something. He also replaced all the spider catchers that are in the garage. He was kind, very professional and considerate. He's a nice person who does his work and seems to enjoy it. The ants disappeared and my wife and daughter haven't complained to me. So the work he did was sufficient and I'm pleased.
Terminix has always been very reasonable in the sense that they were flexible at the very beginning. I would not change them because I'm happy with their work. I brag about it because of the experience that I had and I feel like I owe them because of the way they treated me.
SACRAMENTO, CALIFORNIA -- My experience with Terminix has been wonderful. I've been a client for many years and they do a very professional and good service for me. They come every other month for maintenance and I have the monthly visit for the termites. They call and send me a text about a week before confirming to me the date and time they're coming.
Last time, they came because for some reason we had a lot of roaches. The tech was perfect, very courteous and polite. I explained to him exactly what the problem was and he said he got my email with all the information needed. He fumigated completely all the drainage and everything outside. And he did the house next to me so it won't affect me, just in case, and it worked perfectly. The roaches are all gone now. He's usually the one who comes to our house and if I'm not home, he leaves a note with all the things he did at the door. I'm very satisfied with their service.
PLEASANTON, CALIFORNIA -- Terminix sends me an email telling me when the scheduled date is for the quarterly maintenance and with a phone number saying that if that is not sufficient for me, for me to call them and change it. I don't have to be home when they do it. They do everything on the outside so I never change the date.
When the tech recently came and sprayed, I answered the door. He told me what he was going to do, which they do every time. He was polite. If I don't answer the door, they'll leave me a paper telling me what they did and with a phone number to call them if I have any problems. The services that I have them do are prepaid for a year. They're professional and they do a great job. I used to have spiders all the time in the house and now they're gone.
MOBILE, ALABAMA -- I have a termite bond with Terminix and every year I get the termite traps. They have to check the bait to see if there's any activity, and there hasn't been any. The technician was on time and was very thorough. He checked all the traps and put two in because he couldn't find a couple of them. It's easy to schedule service. The reps on the phone help me and get the schedule changed if I don't like the date that they gave to me.
I do have a problem with silverfish. They've sprayed a lot for it, but I still have them. They said that's something very hard to get rid of. It'll always be a problem then, but the technician that comes to spray is really friendly and helpful. Terminix does a good job. Anything I need, they'll be glad to do it. They're nice folks.
TEMPE, ARIZONA -- I have a quarterly service with Terminix, and the same technician, Corey, comes. He's been coming out for three years which is really nice because he knows the area and what problems are in there before. We have typical Arizona pest problems such as crickets but nothing terrible. At some point, we get spiders here, but Corey is really good about cleaning outside. He does a great job. In fact, he'll call me and he'll say they're coming Wednesday between 9 to 12. We always deal with the scheduling.
The Terminix reps were good. The only issue I have is that Terminix just sets up an appointment and they don't ever call me. I only get automated messages. Sometimes I'm away and they leave a message on my phone two days before the service, and I don't know they'd come. Also, they always do outside but they won't come in and sometimes I like them to come in. Other than that, it's great that everything's taken care of so I'm happy with that.
EUGENE, OREGON -- Every other month, we have a schedule with Terminix for a general treatment of the exterior. We're also using their mosquito treatment every month during mosquito season. That worked very well because when we got here for the summer, we were being swarmed and now there are none. I'm quite satisfied. I'm happy that there are no pests in the house and no mosquitoes in the yard, and I never open the cupboard in the kitchen and find ants over everything.
My experience with Terminix is a very detached one. They leave me a voicemail, they show up. I only see the truck sometimes, and then the bill comes through. The auto-payment takes care of the payment each month, so I'm not spending any time on this, which is fine. Overall, my experience has been seamless and their service works exactly as advertised.