U-Haul Crates vs. Pods
LEONARDTOWN, MD -- My husband and I move a lot and we just got our Uhaul containers delivered today. This is the first time we are doing it without a truck and with containers. My experience is as follows so far.
The ... read full review1 Replies - Latest reply on 01/18/2011
Where to get heard in UHaul
PHEONIX, ARIZONA -- I worked in a regional office for UHaul. What I heard and saw UHaul management do to customers went from helpful, to uncaring, to down right detestable. Obviously I've distanced myself from them. So, ... read full review5 Replies - Latest reply on 12/17/2013
U-Haul vs competition
So, I am anticipating moving soon. It will be a local move, and I started looking into a truck. Well, I really wanted to avoid U-Haul, given all of the issues they seem to have.
I started shopping ... read full review2 Replies - Latest reply on 08/13/2011
Getting a lock cut off
SANFORD, FLORIDA -- My wife managed to lose both keys to out storage lock. I asked U-haul if they could just cut the old one off and I would buy a new one to replace it. They said they couldn't do that that I should call ... read full review5 Replies - Latest reply on 03/08/2011
No truth in advertising
GASTONIA, NORTH CAROLINA -- I have read a couple of recent reviews regarding the excessive pricing of U-Haul truck rentals just to see if I was the only one. I see that I am not. I rented a truck yesterday (10-13-10) just to pick ... read full review6 Replies - Latest reply on 11/12/2010
U-Haul Quote Bogus
BRUNSWICK, MAINE -- My husband and I checked this site before we decided to get a trailer hitch installed by U-Haul and we should have taken all the complaints we saw seriously!Here we are in Maine thinking the U-Haul here ... read full review
This Company is Awful!
MADISON, WISCONSIN -- This company is so bad I don't know how they stay in business. June 16 I purchased a trailer hitch to be installed June 21. June 21 came and I was told it would have to be done the next day. June 22, ... read full review6 Replies - Latest reply on 07/09/2007
Great service, lousy product
I rented a 14' truck to move stuff about 1,000 miles. The customer representatives I dealt with were uniformly polite and anxious to please. But the product itself left much to be desired.
Start with ... read full review1 Replies - Latest reply on 05/20/2011
U-Haul does not make much money from a $19.95 rental. You may more rental a car.
U-Haul provides a service and the dealer makes about 15% for each rental. The average commission is $10.00. They make ... read full review6 Replies - Latest reply on 10/01/2013