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United Marketing Group, LLC Consumer Reviews - Page 2

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Scam, shameless, file fraud with CC
By -

ILLINOIS -- Same here. Finally noticed these charges on my CC. Have been charged for almost a year! I feel so stupid didn't pick it up earlier but the charges looked so legit it didn't get my attention. Called them and asked who they are and what they did and told them I never signed up. Answer: you must have clicked on something on the Internet! This is a complete scam/ fraud. I'm surprised there is no class action lawsuit avaunt them yet. Called my CC and filed a fraud. We should all at least do that and make them suffer for the money they have scammed out of us. I'm also filing with BBB.

Company Response 2/22/2011:

Hello,

Your concerns have come to our attention and we'd like to resolve these issues for you. In order to assist you, please provide your name and state of residence to the e-mail address of umgcustomerservice@unitedmarket.com so we can locate your records in our database and resolve this issue to your satisfaction.

Sincerely,

UMG Customer Service Team

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Unauthorized charges on my credit card
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I'm hoping someone can help me with this issue. I'm ashamed to say that I just realized a company has been charging my credit card for the past 2 years for $14.95 a month for a service/product I never asked for, never received & never authorized!! After calling them to ask why they are charging me, they said they are a 3rd party to a company I purchased from, Church & Dwight, the makers of Arm & Hammer and many other products, gave them my account info after I made a purchase from them.

Even though I never authorized any purchase with UMB, they say that because of my purchase from Church & Dwight, I allowed this to happen. I called C&H to ask them about this, they replied that they do give out info to third parties, and are not responsible for anything these companies do with the info. Here I thought I was making a purchase from a trusted company!!! So what did I receive from UMB, nothing!!! If I had received something, I would have been aware right away contacted them to say that I never ordered anything and demand a refund, only maybe losing $14.95.

These guys are smart cons, they know there are a lot of people like me that don't pay close enough attention to there bank account, and can rip you off. UMB is only offering me a one month refund of $14.95 for this "so called" service I never received. They took me for almost $400!!!!!!!!!!!!!!!!! I need a good lawyer, but it will cost me more than $400 to do so. ANYONE OUT THERE WITH INFO THAT CAN HELP ME??????

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Scam - UMG (United Marketing Group)
By -

It is very serious warning, everybody should check on your credit card statement carefully every month. In case you will be a target of this scam company (UMG). I found out that they have been charging me $14.95 in my credit card for two months. I called the credit card company and they suggested me to call this company (1-888-326-7156) and talk to them also to get the refund from them. They were able to give me the refund just for one month instead of two, because of the company's policy (what a joke, SCAM company is talking about the company's policy to me?)

I asked them how come they can charge me this amount to my credit card without my authorize? Guess what, SHE (the lady that I talked to) CAN'T EVEN ANSWER MY QUESTION! I also ask her, if I really did sign up for anything with your company and why I never received any confirmation letter or email from your company? Oh no, another NO ANSWER FROM THEM.

What I want to say is... if your credit card got charged by them and without your authorize, you should call them and get your refund back! I was informed by the credit card company that they got a lot of this complaining call about this SCAM UMG, and I am just so curious that why the credit card company didn't block this company since they all aware of this is a SCAM company! Good luck!

Company Response 11/5/2009:

We apologize for any inconvenience you experienced. You may contact us by responding to the e-mail link sent to you from My3Cents.com and we will be happy to explain how you became a member and address any of your concerns.

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Online Scams
By -

I started getting charges for UMG*BUYERSEDGE CALL 888 at 14.95 for two months before I found it on my bank account. I found a number and called to find out what it was about. The person on the phone said I signed up online for it, but I don't do that and never give my bank account information out to anyone. I was able to cancel it and got a cancellation number, we will see if I get charged again. I guess we have to be very careful about where we go and what we click on when surfing the net. I will for sure watch my account a lot closer from now on.

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Charges Without Any Service Or Product
By -

NY, NEW YORK -- I have in the past complained about charges by this company of $ 19.95 to my credit card. I got a refund and thought that they will never charge again. Well, they just continued to do this not only once but even twice a month and I again had to contact my credit card company with a complaint. I have never received anything from this company, no product no service. I have tried to call them but since there charges have no reference number on my credit card statement I could only give my name and this did not lead to anything. It seems to me that this company somehow gets your credit info and then starts charging you for nothing.

Company Response 10/28/2008:

We apologize for any inconvenience you experienced. You may contact us by responding to the e-mail link sent to you from My3Cents.com and we will be happy to explain how you became a member and address any of your concerns.

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Failure To Receive Merchandise
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SCHAUMBURG, GEORGIA -- On May 2, 2012 I ordered a Buxton black palm-sized wallet that was advertised in an insert along with my Chevron bill. As to this date, June 19, 2012, I have neither received the merchandise or any explanation. I no longer want the wallet and I do not expect my account to be charged accordingly. If this should happen, I will report the incident to the Better Business Bureau.

Company Response 10/9/2012:

Hello,

Your concerns have come to our attention and we'd like to resolve these issues for you. In order to assist you, please provide your name or phone number to the e-mail address of umgcustomerservice@unitedmarket.com so we can locate your records in our database and resolve this issue to your satisfaction.

Customer Support

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Billing on credit card
By -

These people are very tricky in their business practices. They bill you relatively small sums on your card forever. When questioned and disputed they give convoluted answers about services and charges. If you ever use them for what appears to be a straightforward transaction you will be caught in their net.

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Credit Card Fraud
By -

I just discovered unauthorized charges made by this company on my credit card. I've never said yes to any calls offering free things, so I don't know how they got my number. They've apparently been charging me $9.99 a month for a while. I'd love to be part of a Class Action suit against them.

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they're stealing!! they have to be stopped!!!
By -

MUSCATNE, IOWA -- When I checked my statement last month I saw this charge for $9.99 to my debit card. It said "UMG Buyers Edge 4 help call 1-800-432-5916. I kind of blew it off thinking it was probably from some videos that I returned a couple days late because when I put it in the search bar on the net, it said something about Netflix. Then a couple weeks later I went to that movie store, they said I had late fees, that's when I found out it wasn't from them. Again, I thought I should check into it, but blew it off.

Yesterday, I checked my account, and there it is again! I called the number, it was a fax or something. I called the bank, there's no other information they can give me that I don't already have. I found this web sight last night, this is happening to a whole lot of us. They are ripping us off! I did find a couple other numbers that I used and finally got a hold of someone. Those numbers are 1-866-854-8723 (that's how I reached someone), 1-888-445-2096, 1-866-432-5916. I reached a **, and asked her how she can work for a company that is ripping people off. I was not polite, at all. She said they aren't ripping me off, I signed up for this when I signed up for a free trial to "trim life".

I did not concern myself with her eardrum when I alerted her that "I DID NOT AUTHORIZE THE USE OF MY CREDIT CARD FOR TRIM LIFE, OR FOR UMG BUYERS EDGE!!" I am livid. I am going to the papers. I am seeing an attorney. I will talk to a news agency if they want to hear about it. Folks, keep an eye on your statements! ** said that they would refund the last 2 charges of $9.99 in 5-7 business days and "cancel my membership", which I never signed up for!!! Now I have to cancel my card and place it on a "hot card" list... This is just a pain in the butt!!! If anyone would like to join in my crusade, please email me at **.

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Where did that auto bill come from?
By -

I started getting billed on my credit card from this company. (UMG*AUTOHOTLINE) I thought it was something Capital One was doing without my approval. I tracked it down to JC Whitney auto parts. It turned out to be a $1 charge for coupons that would get you discount services. The thing that you do not notice is it goes to $7.99 per month after the first month if you don't call and cancel. When I received the coupons they were nothing I could use but I forgot were or why I got them. It was not the Credit Card company's fault.

If you do not want this to happen, NEVER check any promotion box when ordering anything. I am sure several people out here have done the same. They have a charge they can't figure where it is coming from. I had to go to the CC company. They had to tell me where the charge was coming from. I then had to call and cancel. They had to tell me where it was from.

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United Marketing Group, LLC Rating:
Star Empty star Empty star Empty star Empty star
1.0 out of 5, based on 2 ratings and
31 reviews & complaints.
Contact Information:
United Marketing Group, LLC
929 N Plum Grove Rd
Schaumburg, IL 60173-4704
847-240-2005 (ph)
(847) 240-2156 (fax)
www.unitedmarket.com
umgcustomerservice@unitedmarket.com
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