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United Marketing Group, LLC Consumer Reviews - Page 2

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Online Scams
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I started getting charges for UMG*BUYERSEDGE CALL 888 at 14.95 for two months before I found it on my bank account. I found a number and called to find out what it was about. The person on the phone said I signed up online for it, but I don't do that and never give my bank account information out to anyone. I was able to cancel it and got a cancellation number, we will see if I get charged again. I guess we have to be very careful about where we go and what we click on when surfing the net. I will for sure watch my account a lot closer from now on.

Charges Without Any Service Or Product
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NY, NEW YORK -- I have in the past complained about charges by this company of $ 19.95 to my credit card. I got a refund and thought that they will never charge again. Well, they just continued to do this not only once but even twice a month and I again had to contact my credit card company with a complaint. I have never received anything from this company, no product no service. I have tried to call them but since there charges have no reference number on my credit card statement I could only give my name and this did not lead to anything. It seems to me that this company somehow gets your credit info and then starts charging you for nothing.

Company Response 10/28/2008:

We apologize for any inconvenience you experienced. You may contact us by responding to the e-mail link sent to you from and we will be happy to explain how you became a member and address any of your concerns.

Failure To Receive Merchandise
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SCHAUMBURG, GEORGIA -- On May 2, 2012 I ordered a Buxton black palm-sized wallet that was advertised in an insert along with my Chevron bill. As to this date, June 19, 2012, I have neither received the merchandise or any explanation. I no longer want the wallet and I do not expect my account to be charged accordingly. If this should happen, I will report the incident to the Better Business Bureau.

Company Response 10/9/2012:


Your concerns have come to our attention and we'd like to resolve these issues for you. In order to assist you, please provide your name or phone number to the e-mail address of so we can locate your records in our database and resolve this issue to your satisfaction.

Customer Support

Billing on credit card
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These people are very tricky in their business practices. They bill you relatively small sums on your card forever. When questioned and disputed they give convoluted answers about services and charges. If you ever use them for what appears to be a straightforward transaction you will be caught in their net.

they're stealing!! they have to be stopped!!!
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MUSCATNE, IOWA -- When I checked my statement last month I saw this charge for $9.99 to my debit card. It said "UMG Buyers Edge 4 help call 1-800-432-5916. I kind of blew it off thinking it was probably from some videos that I returned a couple days late because when I put it in the search bar on the net, it said something about Netflix. Then a couple weeks later I went to that movie store, they said I had late fees, that's when I found out it wasn't from them. Again, I thought I should check into it, but blew it off.

Yesterday, I checked my account, and there it is again! I called the number, it was a fax or something. I called the bank, there's no other information they can give me that I don't already have. I found this web sight last night, this is happening to a whole lot of us. They are ripping us off! I did find a couple other numbers that I used and finally got a hold of someone. Those numbers are 1-866-854-8723 (that's how I reached someone), 1-888-445-2096, 1-866-432-5916. I reached a **, and asked her how she can work for a company that is ripping people off. I was not polite, at all. She said they aren't ripping me off, I signed up for this when I signed up for a free trial to "trim life".

I did not concern myself with her eardrum when I alerted her that "I DID NOT AUTHORIZE THE USE OF MY CREDIT CARD FOR TRIM LIFE, OR FOR UMG BUYERS EDGE!!" I am livid. I am going to the papers. I am seeing an attorney. I will talk to a news agency if they want to hear about it. Folks, keep an eye on your statements! ** said that they would refund the last 2 charges of $9.99 in 5-7 business days and "cancel my membership", which I never signed up for!!! Now I have to cancel my card and place it on a "hot card" list... This is just a pain in the butt!!! If anyone would like to join in my crusade, please email me at **.

Where did that auto bill come from?
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I started getting billed on my credit card from this company. (UMG*AUTOHOTLINE) I thought it was something Capital One was doing without my approval. I tracked it down to JC Whitney auto parts. It turned out to be a $1 charge for coupons that would get you discount services. The thing that you do not notice is it goes to $7.99 per month after the first month if you don't call and cancel. When I received the coupons they were nothing I could use but I forgot were or why I got them. It was not the Credit Card company's fault.

If you do not want this to happen, NEVER check any promotion box when ordering anything. I am sure several people out here have done the same. They have a charge they can't figure where it is coming from. I had to go to the CC company. They had to tell me where the charge was coming from. I then had to call and cancel. They had to tell me where it was from.

Unauthorized VISA charges
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Last month, I noticed 2 unauthorized charges of 11.99 each on my Visa card. One was from UMG Buyersedge and the other was UMG MY Advisor. The 800 numbers listed on the Visa statement were non-working numbers so I was not able to contact them by phone. After calling Visa, they advised that I would have to document the complaint in writing and send to their investigative department which I did.

The next statement showed that there were 2 more charges exactly the same! We investigated further and found the following 800 number that actually reached a person who was able to remove the charges: 800-447-7776. The explanation is that I made a purchase from before Christmas and Personal Creations supplied UMG with my credit card information. They say that if you click on something offering a discount on the purchase that you are about to make, it enrolls you into a UMG program that charges your card each month. I don't remember clicking on anything like this and NEVER authorized such an enrollment.

When you contact UMG for reimbursement, ask for a confirmation number. The credit did show up on my next month's statement but the whole experience was very upsetting and I felt that I had no control of these charges. Even after requesting that my VISA no longer accept these charges, it was charges anyway. Also, another 800 number to contact UMG is 888-326-7156. Hope that this is helpful to some. This way of doing business is fraudulent and apparently has been going on for years based on the dates of the stories on this web site.

Credit Card Scam Via Phone
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EVERYONE OUT THERE... BE VERY AWARE OF THIS FRAUDULENT ACTIVITY!!!!! Two Saturdays ago, I received a phone call telling me I had won $25 in gas cards and $200 in shopping credit to any store in their organization (what they failed to mention when they said that, was I needed to be a member in good standing to collect these benefits and that means paying their $19.95 a month for the service). There was a $1 initial fee to check these services out once I received the literature and my personal access number. I had two weeks to cancel this service.

However, the paperwork wouldn't reach me until two weeks (which I thought was really strange, because they could charge my credit card account before I actually had my access code or information in hand to check this all out). They did not ask for my credit card number but said they would automatically bill everything to "that" credit card. How the heck are these people getting access to everyone's credit card numbers? And we wonder how identity theft occurs... if everyone who has access to a computer has access to people's financial information no wonder this problem occurs so often.

Credit Card Fraud
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NEPTUNE, NEW JERSEY -- U.M.G. Buyer's Edge Inc. TELEPHONE: 1-866-424-5255. MAILING ADDRESS: 929 North Plumgrove, Schaumburg, IL 60173. I want to be involved in A class-action lawsuit filed against this company for making unauthorized charges to my bank account. I first received a phone call about free gas vouchers and information on various things.

Right after I got off of the phone I was charged a dollar from these people keep in mind I never gave any of my credit card information. The phone that I was called on is not even in my name. This company is an obvious problem since so many people have experienced the same thing. We need to form a lawsuit against them. It is the only way to stop them from making money off of innocent people.

UMG is a scam artist that has been around for many years
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Their website is They may con you into accepting "free gas coupons" or other "free" things and then give you additional services at a monthly fee. If you're lucky, you can recover the last few transactions. Visa might give out your card number to UMG when you first activate a card, because I never told the telemarketer my card number and it was charged. They are located at: Corporate Office (Secondary Call Center/Claims Processing) United Marketing Group 929 N Plum Grove Road Schaumburg, IL 60173 (847) 240-2005 Fax: (847) 240-2177. If I'm ever in the area, I will be sure to pay them a visit.

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United Marketing Group, LLC Rating:
Star Empty star Empty star Empty star Empty star
1.0 out of 5, based on 3 ratings and
30 reviews & complaints.
Contact Information:
United Marketing Group, LLC
929 N Plum Grove Rd
Schaumburg, IL 60173-4704
847-240-2005 (ph)
(847) 240-2156 (fax)
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