Problems With Returning a Wig
BURLINGTON, MASSACHUSETTS -- After reading all those complaints about buying and returning a wig from WigsBuy.com, it seems like all of the experiences described by previous customers is what I went through.
I ordered a wig, which said natural hair and oh boy, it was far from it. the color was so wrong I can't even begin to describe the color. I paid $140. and that should have been a signal that its just too inexpensive to be real hair. So, when I tried to return it I was told to take a picture and when I did, like everyone else's scenario, I was told that there is nothing wrong. After a month of back and forth, I finally contacted PayPal. They told me what to do and assured me that I will receive my full payment back. They were wonderful and I received an email from WigsBuy and they offered me $30 refund, which I refused. Then another email came in and they offered $50.00, This back and forth bargaining went on for over 10+ emails but I was adamant not to accept anything less than what I was promised by PayPal. So, as the emails kept on coming with low offers, I noticed that PayPal already refunded me the money.
A lesson learned, when its too good to be true, it probably is. $140 for real hair wig is something you would never be able to purchase from a legitimate American Company.
SO, never, ever, purchase anything from China. This is my second time (purchased a piece of clothing once) and experienced the very similar situation.