Bait and Switch - Run
ATLANTA, GEORGIA -- They advertise any window replaced for $189.00 - up to a certain size. When the salesman S.S. came he said :"Oh, you're replacing vinyl wndows? I'm sorry, but our price is only valid if you replace wood ... read full review10 Replies - Latest reply on 01/22/2014
ERIE, PENNSYLVANIA -- Hired Window World.Bought their windows had them install. Worst costumer service ever! Horrible product. 19 windows installed all of them had manufaturers defects and or installation defects.
Owner refuses ... read full review10 Replies - Latest reply on 01/24/2014
MILWAUKEE, WISCONSIN -- The windows themselves are not the problem The price was right for my budget. Windows are listed as $189.00 any size. Well then comes the trim and install. The installation was a nightmare. First they were very careless in removing the old windows. Siding was pulled away from the window openings. Not good. Tried to fix it [by] caulking the damage.
Then there was the trim issue. The owner of Wisconsin Window World measured all windows and trim needed. He mismeasured the size of the trim. It ended up allowing almost an inch gap between the window and the trim. They tried to cover it up my caulking the gap with a tube of caulk per window. The caulk actually "ribboned" down the top of the windows. They did redo the trim. However, their attitude was that I was the one at fault, not them. Honestly. There are still half inch gaps at the base of the windows. They also left openings at the very top where the siding and trim meet. If I had not gone up to clean out my gutters, I would have had water inside the walls. Unbelievable.
ALBANY, NEW YORK -- We ordered two awning windows. We have had two other awning windows previously that I was able to clean from the inside so I did not think to check this out with them. Their windows cannot be cleaned ... read full review2 Replies - Latest reply on 01/25/2014
MAUMEE, OHIO -- Hello my name is Edward F. jr. I worked for Window World, Maumee Ohio. I noticed sales missing that I had made. I spoke up about this and my manager Jeff fired me. I was supposed to get my last check two days before Christmas, I didn't get it. I have prof that they owe me $1000+, I called window world and talk to Jeff and his words were. your not getting your money and have a nice weekend with your so called god!!3 Replies - Latest reply on 10/10/2013Add reply
WAYNESBORO, VIRGINIA -- First of all for the record I'd like to state that I am not the type of person to complain. I work in customer service myself so I realize how difficult it can be. However, my experience with Window World has been absolutely horrible. Their customer service is terrible. Not only do they never call you back when they say they will but the person who measured my windows the first time measured wrong so my new windows were brought to me and not able to be replaced on the installation date. It has been a nightmare trying to find out when the new windows (for the second time) will be installed. Not to mention the fact that all of this has already been paid for. I will never recommend Window World to a friend or family member ever again.Add reply
Bad Service, Rude
We recently ordered windows from Window World and was installed 4 weeks later. Unfortunately, without our knowledge they measure our kitchen window instead of the attic window. We told them that we ... read full review1 Replies - Latest reply on 05/16/2010
Window World is very exceptional
AUGUSTA, GEORGIA -- I researched Window world on the Internet before my purchase. At first I was a little concerned about Window World but once I really researched the company I had an amazing discovery. Window World sold ... read full review2 Replies - Latest reply on 04/21/2010
SHARON, PENNSYLVANIA -- I have had the worst experience ever with Window Sharon PA. The salesman that came to my home was not even willing to listen to what I wanted. As for the $189 window, forget it. That is a gimmick, by the time that you add trim, high e window, and all the other things that they would like to sale you (get your savings account out), its price is out the roof.
My suggestions is for someone to do what I did, reed the complaints on Window World. There are too many to not have some weight, for 18 years I was in the contracting business and now hold two degrees in Psychology, I can small a rat one hundred feet away and this is one. After the sales person figured out that he could not pull one over on me he almost ran out the front door.
Another suggestion, call a real window company or through your money out the window.
Unsatisfied With Order and Workmanship
GREENVILLE, SOUTH CAROLINA -- I called Window World a year ago and I had windows and doors ordered. I was told to pay half up front and then when the job is finished pay the other half. No problem. So when the doors and windows came ... read full review
I called Window World here in Pittsburgh to get an estimate on some new windows for my home. Don, the salesperson, showed up for the scheduled appointment on time. He did not pressure me to buy anything. All of their windows are already priced, there is not a bait & switch, or negotiating on the price. The prices are what they are. A professional meauring person showed up a few weeks later, measured for the four windows I purchased, then a few weeks later, the installers came to the house. They were right on time, very curtious. There were three guys, they worked ALL day on my four windows, (one was a garden window so it took a little longer to install) they cleaned up after themselves, were very unassuming. I was able to work from home that day and barely knew they were there. They did a great job, the windows seem to be a good quality, at least better than what I had before. I would definitely recommend them to friends or family. Actually I have since the install because I was very impressed. 1 Replies - Latest reply on 09/29/2011Add reply
SALT LAKE CITY, UTAH -- Absolutely the best experience ever! We had 15 windows and a sliding glass door replaced. The order process was quick and painless, we knew the $$ from the very beginning and it never changed, installation was quick and professional...I can't say enough. Definitely recommend doing your homework but, you'll find that Window World of Utah is the most reliable, honest, friendly, and efficient way to go! Thank you for making our 20 year old home feel like new!3 Replies - Latest reply on 12/30/2013Add reply
ATLANTA, GEORGIA -- How do I begin to warn you about Window World of Atlanta?
They are the most unethical company that I have ever dealt with in over forty years of home ownership. We agreed and contracted to have seven ... read full review2 Replies - Latest reply on 05/16/2012
They don't deliver on time &/or with the wrong part.
2 Replies - Latest reply on 03/06/2011Add reply
They also will not return your calls. Once they have your order you're hooked. Make sure you state a cut off time.