Preview Review

Next Review

Wired Plastic Consumer Reviews - Page 2

Most Popular | Newest | More Options >
More filter options:
Good Company Gone Bad
By -

SALT LAKE CITY, UTAH -- Hi all. I'm writing this because I am a current holder of the Wired Plastic Visa Prepaid Debit Card. I've been a customer with them since January of last year. I applied for this card because my bank at the time wouldn't issue me a new debit card and I needed convenient access to my money so that's what brought me to this company. I've had only one major problem up with double transactions leading to a negative balance in July of last year.

Well here goes. I was originally set to move to a different town this coming week but the place I'm moving to requires information directly from the current bank you have and obviously Wired Plastic is my current bank. Well when it comes to faxing needed information they like to play around and lie and say they sent the fax when it really was never sent. I had to renew my 30 day move out notice at my current apartment because of these incompetent people. Both the person in charge of the apartment applications and myself have been asking for the average balance of the past 6 months for this entire month.

This wouldn't be such a big deal if this wasn't required as part of the apartment application process. I would call and call to see if it was sent and I would get told repeatedly that no one was there to answer the fax. I found out that what I was being told was a lie. I called up the apartment place I applied for and I was told that the fax machine is never turned off and faxes go through regardless of time or day.

So my advice to people who are in situations that require financial places to be contacted directly, do not get this card. Having this card will only hurt you when you are in third party communication situations. I just hope that these idiots will learn how to operate a fax machine so that my apartment application process can finally continue.

Replies
Horrible Service!
By -

ALABAMA -- Whatever you do, do not use visa prepaid Wired Plastic!!! I had direct deposit into my account and still cannot get my money! I have spent several dollars on long distance fees calling them and trying to get my money. They will not help me and I told them that my child was sick and needed to go to the doctor so I needed my money and they did not care! As of now I still cannot get any of my money and cannot take my child to doctor and get medicine because they would not correct my account and refund me my money! I will cancel my card and never do business with them again!!!

Replies
Poor Customer Service
By -

DRAPER, UTAH -- I hope no one ever signs up with this company. I have never dealt with anything like this in my life. I had a debit out of my account for 113.00, it took me 3 months to get it back. When they finally sent it back to me, I didn't realize it and they put a double credit on my account and now they have frozen my account.

I have more than 113.00 in this account, so they have froze my whole account and when I called up to deal with the issue, of course their recourse was that there is only one person that handles these situations and that person is not in. So now I will have late payments to my utility companies that will well be over that 113.00. Please do not sign up with this company, they are fraud.

Replies
Top of Page | Next Page >

Wired Plastic Rating:
Star Empty star Empty star Empty star Empty star
1.1 out of 5, based on 8 ratings and
13 reviews & complaints.
Contact Information:
Wired Plastic
P.O. Box 71402
Salt Lake City, UT 84171
1-801-383-1003 (ph)
www.wiredplastic.com
Compare Banks