Chrysler Complaint - Not Fixing Recalls - Dodge Journey
On June 22 2011 I get a recall paper for parts on my car. It tells me that I can't get car fixed until after July 15 2011. I take it to dealership and they don't have parts. No dealership in 50 mile radius has parts. Call Chrysler they say they don't know when parts will be ready. I told them that on June 26th I was going down 367 at 75 mph and car just shut itself off. It is not safe for this to happen with my kids in the car. They say just wait til we get parts but we don't know when that will be. They will not help. I'm frustrated, and concerned about driving with my kids in the car. Luckily the day they this happened no one was near me and I could get to side of road without incident. I may not be lucky next time.
I need my car fixed. This is the 2nd recall I have had on this car and I have had it less than one year.