Hartford Workers' Compensation Claim Center Complaint - Denial of my claim based on the case worker's prejudice
My worker's comp claim was denied, I strongly believe, because the case worker that was assigned to handle my claim was prejudiced. When I called to make my claim about my work injury, this lady's attitude was really rude, she was "taking down" to me the moment she heard my accent. I've been an American citizen for many years. Throughout the 20 years of my family and I living in the land of the free, we have plenty of" experience" in being prejudiced against because we are not born here. I'm fluent in three languages including English. However, this case worker from Hartford workers compensation didn't return some of my few calls when I called with questions regarding my claim.(She was rude and hateful in her answers to my questions when she returned a couple of my calls). She ignored most of my few past calls except this morning when she returned my call to tell me that she denied my claim. This claim agent has done this for one month, stringing me along. I have filed all the paper work she asked for. I believe that she already made the decision to deny my claim from the beginning of the claim process. She told me from the first phone conversation that I would get the least amount of money, she constantly, tried to "put words in my mouth"; statements that I was not making, she was "taking down" to me, like I was some illiterate foreigner; to state that she was rude is an understatement.
I haven't been this disrespected in a while.