Wells Fargo Bank Complaint - Incredulous - Customer Service
REDDING, CALIFORNIA -- My rating - They don't warrant an 'Awful' star!! Where to begin! Don't go near this bank! Several years ago I ran the Christmas Kettle program for The Salvation Army. We were required to count the coins by hand and then roll them before the bank would take them. Writing The Salvation Army information on each wrapper! When I deposited the money in The Salvation Army account Wells Fargo CHARGED The Salvation Army $70.00 to deposit The Salvation Army's money into their own account!!!! This latest Fiasco occurred late summer 2011. I took my father in law to Wells Fargo on Pine St. in Redding, CA because he is in a wheel chair and can not drive. I spoke up when my father in law went to withdraw some money from his accounts. It is procedure for Wells Fargo to ask customers why are they withdrawing their own money and what they are going to do with it! I gave my opinion because my father in law doesn't answer those questions to even his wife or children! I continued to share my opinions that what he did with his money was none of their business. I was informed that it was 'their' Fiduciary Responsibility. (I bet if a customer is robbed in the parking lot it won't be their 'Fiduciary Responsibilty' to cover the loss!) I was told by Assistant Manager Gabriel Davis not to enter the downtown Redding, CA. branch again or I'd be arrested. Then 2 days later Adult Protective Services shows up at the door to check on my in laws because they think I'm strong arming my in-laws. I guess because I was dressed in shorts and sandals I looked criminal. After Protective Service was informed by my father in law that we would be moving them into a Care Home with in a week she was satisfied there was nothing wrong. I gave up my income and lost out on $20,000 worth of construction supplies among other things to come to California and take care of my in-laws (with out pay) and this is how they treated me. Mr. Davis and co-Hort Sue need to begin their training from the beginning or be fired. In my opinion Wells Fargo needs to dry up, close down and go out of business. YOU HAVE BEEN WARNED!