Menard's Complaint - Restocking Fee--25%!!!!!
EDEN PRAIRIE, MINNESOTA -- We couldn't be sure the lights were the best fit for our house until we saw them. They were $180 per light. They didn't work. When we returned them we were charged almost $100 even though only one of the boxes were opened. We said this is highway robbery and pleaded for a more reasonable fee. They charged us $100 plus paid shipping and handling and we have NOTHING to show for it. It is a ridiculous enforcement of a policy when home goods need to be seen in the home before knowing that it fits. We returned it within 24 hours of receiving it by mail. What if we bought $1000 of purchases by mail--would they have kept $250? Or $2000, would they have kept $500 for the privilege of actually seeing the product. Buyers BEWARE--they are thieves.