L A Fitness - Third Party Contracts
Personal Training - Complaint
TUCKER, GEORGIA -- My personal training contract ended with L A fitness in Jan 2012.
I checked with them in January and February, the customer service person told me that the cancelling of the service was done.
I did not get a charge in January or February but in March I got charged over 1,000 dollars for three months - they said that I did cancel correctly, but they charged me for two months because of this. They use a third party vendor to process their accounts and the third party vendor gave them my updated debit card number. As a result they sent all three months of these transactions through. Their back is I did not submit a written notice to cancel. The customer service person that told me it was taken care of, did not have the authority to cancel it. They obtained information from a third party to send transactions against.
I had no idea that any outside person could give information as personal as your credit card number etc. No wonder vendors are making a money off consumers for security protection we certainly have no protection from the business community. What a joke on the consumers! Everyone is coming to the party to rip off the consumer's life and privacy!