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Toy Quest - Horrible Customer Service
Speed Blast Water Slide - Complaint
Review by Consumer on 2012-07-06
Rating: 
My daughter received the Speed Blast Water Slide for her birthday. We opened the package and we were missing the stakes that held the slide into the ground. I contacted the company and b/c I didn't have a recipet or access to it, they refused to mail me out the 2 stakes that were left out of the package! I wasn't asking for a whole new product, but simply to have the stakes mailed to me that their company failed to put in!
Comments:
Posted by Alain on 2012-07-08:
It seems, looking at other reviews for this company, that there may be quality/service problems with this company's products. It's possible that a call to the Consumer Product Safety Commission at 1-800-638-2772 might be helpful since the lack of the retaining stakes may constitute a safety hazard.
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