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Chevrolet - Fuel Sensor Fails to Work

2006 Chevy Trailblazer - Complaint
Review by usnfsu1212 on 2012-07-20
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
LEESBURG, GEORGIA -- The sensor quit working after 70000 miles. The company should replace it a NO COST to the customer. They know it was a faulty part. I just don't understand why they don't pay the full amount. The offer to pay 50% just don't get it. I feel this will be our last GM auto. Sub-standard parts just don't get it. I hope they don't supply parts for our aircraft above us. If the parts are defective just make it right and don't do a half ass job of making it right.

If I did my job and installed something defective I would have to make it 100% right. General Motors you are not the company that I thought you were.

Your letter signed by Jim [snip] is just bologna. Customer service has fallen short of what I expected.
Comments:
Posted by trmn8r on 2012-07-21:
It is common for car manufacturers to wind up with parts that years later are found to be substandard. Often 10's to 100's of thousands of people pay to have such items (eg window regulators, ignition switches, etc) replaced. If the company eventually agrees there is a defect, they may institute a program and reimburse such OOP expenses with receipts.

Unless this rises to that level, I'm afraid you will have to foot the bill.

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